Erratic display issue after opening lid

[happyamos]

I had a similar issue to this on my old laptop, an old HP, with a slightly older version of Mint XFCE. Basically, when I close the lid, the screen shuts off. When I open it, I'm immediately presented with the lock screen. I input my credentials, and then the screen blanks. Initially I thought that maybe it had something to do with the power settings, so I have it set to ONLY turn off the screen when I close the lid, whether on battery or power. It didn't take me long, however, to figure out that if I quickly close the lid and open it back up, after I login, that the screen comes back to life. However, when I do this, the graphics start getting glitchy. For instance, the colors in the taskbar will flicker between a lighter color and the darker color it should be, horizontal lines appearing and disappearing on the screen, etc. A reboot is the only thing I've figured out to fix it right now, just means I can't close my lid.

Code: Select all

System:
  Kernel: 6.2.0-39-generic x86_64 bits: 64 compiler: N/A Desktop: Xfce 4.18.1 tk: Gtk 3.24.33
    wm: xfwm dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
  Type: Portable System: Dell product: Inspiron 3537 v: A07 serial: <superuser required> Chassis:
    type: 8 v: A07 serial: <superuser required>
  Mobo: Dell model: 0MJNYC v: A00 serial: <superuser required> UEFI: Dell v: A07
    date: 11/12/2013
Battery:
  ID-1: BAT1 charge: 11.2 Wh (30.2%) condition: 37.1/41.4 Wh (89.5%) volts: 14.8 min: 14.8
    model: LGC DELL T1G4M29E serial: <filter> status: Charging
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M525 serial: <filter>
    charge: 100% (should be ignored) status: Discharging
CPU:
  Info: dual core model: Intel Core i3-4010U bits: 64 type: MT MCP arch: Haswell rev: 1 cache:
    L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 1696 high: 1697 min/max: 800/1700 cores: 1: 1696 2: 1696 3: 1696 4: 1697
    bogomips: 13568
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Haswell-ULT Integrated Graphics vendor: Dell driver: i915 v: kernel ports:
    active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:0a16
  Device-2: Microdia Dell Laptop Integrated Webcam HD type: USB driver: uvcvideo bus-ID: 1-1.8:5
    chip-ID: 0c45:64ad
  Display: x11 server: X.Org v: 1.21.1.4 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96
  Monitor-1: eDP-1 model: AU Optronics res: 1366x768 dpi: 101 diag: 394mm (15.5")
  OpenGL: renderer: Mesa Intel HD Graphics 4400 (HSW GT2) v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1
    direct render: Yes
Audio:
  Device-1: Intel Haswell-ULT HD Audio vendor: Dell driver: snd_hda_intel v: kernel
    bus-ID: 00:03.0 chip-ID: 8086:0a0c
  Device-2: Intel 8 Series HD Audio vendor: Dell driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:9c20
  Sound Server-1: ALSA v: k6.2.0-39-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell driver: r8169 v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 01:00.0 chip-ID: 10ec:8136
  IF: enp1s0 state: down mac: <filter>
  Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter vendor: Dell
    driver: ath9k v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:0036
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros AR9462 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-1.5:6
    chip-ID: 0cf3:0036
  Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 2.1 lmp-v: 4.1 sub-v: 1
Drives:
  Local Storage: total: 465.76 GiB used: 153.82 GiB (33.0%)
  ID-1: /dev/sda vendor: Seagate model: ST500LT012-1DG142 size: 465.76 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 456.89 GiB used: 153.82 GiB (33.7%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0 speed: 480 Mb/s
    chip-ID: 8087:8000
  Device-1: 1-1.5:6 info: Qualcomm Atheros AR9462 Bluetooth type: Bluetooth driver: btusb
    rev: 1.1 speed: 12 Mb/s chip-ID: 0cf3:0036
  Device-2: 1-1.7:4 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>
    driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 speed: 480 Mb/s chip-ID: 0bda:0129
  Device-3: 1-1.8:5 info: Microdia Dell Laptop Integrated Webcam HD type: Video driver: uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 0c45:64ad
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 9 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 2-2:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c52b
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 51.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: 2614 apt: 2592 flatpak: 12 snap: 10
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/danielrichter2007-grub-customizer-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/danielrichter2007-grub-customizer-jammy.gpg] https: //ppa.launchpadcontent.net/danielrichter2007/grub-customizer/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //mirror.team-cymru.com/mint-packages victoria main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  No active apt repos in: /etc/apt/sources.list.d/steam-beta.list
  Active apt repos in: /etc/apt/sources.list.d/steam-stable.list
    1: deb [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
    2: deb-src [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
  Active apt repos in: /etc/apt/sources.list.d/teejee2008-foss-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/teejee2008-foss-jammy.gpg] https: //ppa.launchpadcontent.net/teejee2008/foss/ubuntu jammy main
Info:
  Processes: 217 Uptime: 9m Memory: 15.49 GiB used: 1.81 GiB (11.7%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 clang: 14.0.0-1ubuntu1.1
  Client: Unknown python3.10 client inxi: 3.3.13

[Hoser Rob]

You're running a 6.2 kernel on Haswell architecture. Unless you installed it to fix some other specific issue, which I very much doubt, you don't want a kernel that new. 10 year old hardware bugs very rarely get fixed in new kernels. Try reverting to a 5.15 series kernel.

[happyamos]

It was to try to fix this issue, but yes, I can do that.

[SMG]

I had a similar issue to this on my old laptop, an old HP, with a slightly older version of Mint XFCE. Basically, when I close the lid, the screen shuts off. When I open it, I'm immediately presented with the lock screen. I input my credentials, and then the screen blanks.

Please see if something in this Xfce forum topic Screen lock stuck on suspend gives you any ideas to help your investigation.