Al realizar una consulta técnica es necesario seguir las indicaciones de la Guía de publicación del foro, y fundamental aportar información detallada del sistema afectado para facilitar el diagnóstico del problema, encontrar una solución y personalizar las instrucciones para aplicarla. Si ésta no es suministrada desde el inicio del hilo, será solicitada de inmediato.
Para ello basta con buscar en el menú de Linux Mint la aplicación 'Informes del sistema', ir a la sección 'Información del sistema' y pulsar el botón 'Copiar' situado en la parte inferior.
Ya sólo queda pegar los datos sobre el editor de texto del foro con 'Control + V' o 'clic derecho / Pegar'.En caso de no poder acceder a dicha aplicación, incluir la salida del comandoinxi -Fxxxrzen la terminal y encerrarla entre etiquetas[code][/code]usando el botón</>del editor de texto del foro, como se detalla en Insertar código en publicaciones.
Tras pulsar el botón 'Preview', deben aparecer con el siguiente aspecto:
Code: Select all
System:
Kernel: 5.15.0-91-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Desktop Mobo: Gigabyte model: EP43T-USB3 v: x.x serial: <superuser required> BIOS: Award
v: F5d date: 10/11/2011
CPU:
Info: quad core model: Intel Core2 Quad Q9650 bits: 64 type: MCP arch: Core Yorkfield rev: A
cache: L1: 256 KiB L2: 12 MiB
Speed (MHz): avg: 1999 high: 2000 min/max: 2000/3000 cores: 1: 2000 2: 1999 3: 2000 4: 2000
bogomips: 23998
Flags: ht lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx
Graphics:
Device-1: NVIDIA GK208B [GeForce GT 730] vendor: Gigabyte driver: nouveau v: kernel pcie:
speed: 2.5 GT/s lanes: 8 ports: active: HDMI-A-1 empty: DVI-D-1,VGA-1 bus-ID: 01:00.0
chip-ID: 10de:1287
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: nouveau display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96
Monitor-1: HDMI-1 mapped: HDMI-A-1 model: HP 32 Display res: 1920x1080 dpi: 70
diag: 801mm (31.5")
OpenGL: renderer: NV106 v: 4.3 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
Audio:
Device-1: Intel 82801JI HD Audio vendor: Gigabyte GA-EP45-UD3R driver: snd_hda_intel v: kernel
bus-ID: 00:1b.0 chip-ID: 8086:3a3e
Device-2: NVIDIA GK208 HDMI/DP Audio vendor: Gigabyte driver: snd_hda_intel v: kernel pcie:
speed: 2.5 GT/s lanes: 8 bus-ID: 01:00.1 chip-ID: 10de:0e0f
Sound Server-1: ALSA v: k5.15.0-91-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169
v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: ee00 bus-ID: 03:00.0 chip-ID: 10ec:8168
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.35 TiB used: 61.62 GiB (4.5%)
ID-1: /dev/sda vendor: Kingston model: SA400S37480G size: 447.13 GiB speed: 3.0 Gb/s
serial: <filter>
ID-2: /dev/sdb vendor: Western Digital model: WD10EZEX-60WN4A0 size: 931.51 GiB
speed: 3.0 Gb/s serial: <filter>
Partition:
ID-1: / size: 54.7 GiB used: 11.99 GiB (21.9%) fs: ext4 dev: /dev/sda3
ID-2: /home size: 365.61 GiB used: 49.63 GiB (13.6%) fs: ext4 dev: /dev/sda4
Swap:
ID-1: swap-1 type: partition size: 18.63 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2
USB:
Hub-1: 1-0:1 info: Full speed or root hub ports: 6 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
Hub-2: 2-0:1 info: Full speed or root hub ports: 6 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
Device-1: 2-4:3 info: Realtek Mass Storage Device type: Smart Card,Mass Storage
driver: mceusb,usb-storage rev: 2.0 speed: 480 Mb/s chip-ID: 0bda:0161
Hub-3: 3-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
Hub-4: 4-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
Hub-5: 5-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
Hub-6: 6-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
Hub-7: 7-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
Device-1: 7-1:2 info: MosArt Nano Receiver [Sandstrom Laser Mouse SMWLL11]
type: Keyboard,Mouse driver: hid-generic,usbhid rev: 1.1 speed: 12 Mb/s chip-ID: 062a:3286
Hub-8: 8-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
Hub-9: 9-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002
Hub-10: 10-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
System Temperatures: cpu: 46.0 C mobo: N/A gpu: nouveau temp: 30.0 C
Fan Speeds (RPM): N/A
Repos:
Packages: apt: 2216
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/alessandro-strada-ppa-jammy.list
1: deb [signed-by=/etc/apt/keyrings/alessandro-strada-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/alessandro-strada/ppa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https: //ftp.cixug.es/mint/packages victoria main upstream import backport
2: deb http: //ubuntu.cica.es/ubuntu jammy main restricted universe multiverse
3: deb http: //ubuntu.cica.es/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //ubuntu.cica.es/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 319 Uptime: 13h 28m Memory: 15.61 GiB used: 3.67 GiB (23.5%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13
Si el formato no es el correcto, echa un vistazo a Insertar código en publicaciones para corregirlo.
Cuando el sistema no es capaz de arrancar, inícialo desde una versión 'live' de Linux Mint y accede a 'Menu / Administration / System Reports / System information / Copy' para obtenerla, e inicia sesión en el foro para publicarla.
