Display monitor DO NOT USE - RTK 0x1d1a

[RonO]

LMDE6 lists display monitor as "DO NOT USE - RTK 0x1d1a"
Monitors are Alhua 24" using display port.
On another system LMDE5 monitors are listed as DH Print 24" (Resolution 1920x1080)
Anyone know how to fix this in LMDE6 ?
inxi info below, xrandr info in attached file.

Code: Select all

$ inxi -Gxxx
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Dell driver: i915
    v: kernel arch: Gen-7 ports: active: DP-2,DP-3,LVDS-1 empty: DP-1,
    HDMI-A-1, HDMI-A-2, HDMI-A-3, VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0166
    class-ID: 0300
  Device-2: Microdia Dell Integrated HD Webcam type: USB driver: uvcvideo
    bus-ID: 1-1.5:4 chip-ID: 0c45:643f class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: crocus gpu: i915
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3414x768 s-dpi: 96 s-size: 903x203mm (35.55x7.99")
    s-diag: 926mm (36.44")
  Monitor-1: DP-2 pos: right model-id: RTK 0x1d1a serial: 16843009
    res: 1024x768 hz: 60 dpi: 163 size: 160x90mm (6.3x3.54") diag: 1168mm (46")
    modes: max: 1024x768 min: 720x400
  Monitor-2: DP-3 pos: center model-id: RTK 0x1d1a serial: 16843009
    res: 1024x768 hz: 60 dpi: 163 size: 160x90mm (6.3x3.54") diag: 1168mm (46")
    modes: max: 1024x768 min: 720x400
  Monitor-3: LVDS-1 pos: primary,left model: Seiko Epson 0x5441
    res: 1366x768 hz: 60 dpi: 112 size: 309x174mm (12.17x6.85")
    diag: 355mm (14") modes: 1366x768
  API: OpenGL v: 4.2 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 4000 (IVB
    GT2) direct-render: Yes

[SMG]

LMDE6 lists display monitor as "DO NOT USE - RTK 0x1d1a"
Monitors are Alhua 24" using display port.
On another system LMDE5 monitors are listed as DH Print 24" (Resolution 1920x1080)
Anyone know how to fix this in LMDE6 ?

What is the problem that needs fixed?

Usually, if the name does not match the monitor, either the wrong designation was put into the firmware of the monitor or the EDID of the monitor is either corrupted in the monitor's firmware or being corrupted as the information passes through the cable to the computer. As long as you are getting the resolution you need, the name does not matter.

If you are having problems with the resolution, then there may be an issue with the monitor or the cable.

You didn't supply your complete information so we don't know if you are using a dock or directly connecting the monitors to the GPU/computer.

The xrandr information you posted indicates 1920x1080 is an available resolution and you should be able to select it from the drop-down box in the Display app for each monitor.