Mint won't print a PDF on any printer - ( Solved with QpdfView/LO Draw )

[AZgl1800]

don't matter which OS I am using, I cannot Print a PDF,
the printer hangs up, and shows an error almost immediately.

this time, it is a Canon TR4700 series, I installed it with Windows so that all of the drivers are available, and the printer is aware of its' IP address on my WiFi channel.

LM21.3 finds the printer automatically and all works except for: PDFs

I can print text pages, and LO Writer and LO Calc sheets just fine....

but PDFs are Verboten, period.

Code: Select all

inxi -Fxxxrz
System:
  Kernel: 5.15.0-92-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: ASUSTeK product: TUF Gaming FX705GM_FX705GM v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: FX705GM v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: FX705GM.307 date: 05/25/2020
Battery:
  ID-1: BAT0 charge: 47.0 Wh (100.0%) condition: 47.0/64.1 Wh (73.3%)
    volts: 16.0 min: 15.6 model: Simplo SDI ICR18650 type: Li-ion
    serial: <filter> status: Full cycles: 41
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M510
    serial: <filter> charge: 55% (should be ignored) rechargeable: yes
    status: Discharging
CPU:
  Info: 6-core model: Intel Core i7-8750H bits: 64 type: MT MCP smt: enabled
    arch: Coffee Lake rev: A cache: L1: 384 KiB L2: 1.5 MiB L3: 9 MiB
  Speed (MHz): avg: 800 min/max: 800/4100 cores: 1: 800 2: 800 3: 800
    4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800
    bogomips: 52799
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: ASUSTeK
    driver: i915 v: kernel ports: active: eDP-1 empty: none bus-ID: 00:02.0
    chip-ID: 8086:3e9b class-ID: 0300
  Device-2: NVIDIA GP106M [GeForce GTX 1060 Mobile] vendor: ASUSTeK
    driver: nouveau v: kernel pcie: speed: 2.5 GT/s lanes: 16 ports:
    active: none empty: HDMI-A-1 bus-ID: 01:00.0 chip-ID: 10de:1c20
    class-ID: 0300
  Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
    bus-ID: 1-11:4 chip-ID: 13d3:56a2 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 model: AU Optronics res: 1920x1080 hz: 60 dpi: 128
    size: 382x215mm (15.0x8.5") diag: 438mm (17.3") modes: 1920x1080
  OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
    v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK
    driver: sof-audio-pci-intel-cnl bus-ID: 00:1f.3 chip-ID: 8086:a348
    class-ID: 0403
  Device-2: NVIDIA GP106 High Definition Audio driver: snd_hda_intel
    v: kernel pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:10f1 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-92-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1
    port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
  IF-ID-1: virbr0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-14:5 chip-ID: 8087:0aaa class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: down
    bt-service: enabled,running rfk-block: hardware: no software: yes
    address: <filter>
Drives:
  Local Storage: total: 4.1 TiB used: 358.74 GiB (8.5%)
  ID-1: /dev/nvme0n1 vendor: Intel model: SSDPEKNW512G8 size: 476.94 GiB
    speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 002C temp: 28.9 C
    scheme: GPT
  ID-2: /dev/sda vendor: Samsung model: SSD 870 EVO 4TB size: 3.64 TiB
    speed: 6.0 Gb/s type: SSD serial: <filter> rev: 3B6Q scheme: GPT
Partition:
  ID-1: / size: 116.8 GiB used: 30.63 GiB (26.2%) fs: ext4 dev: /dev/sda1
  ID-2: /boot/efi size: 256 MiB used: 31.1 MiB (12.2%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 2.75 TiB used: 328.08 GiB (11.6%) fs: ext4
    dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 1.5 MiB (0.1%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 50.0 C pch: 49.0 C mobo: 27.8 C gpu: nouveau
    temp: 47.0 C
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: 2780 apt: 2744 flatpak: 36
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
    1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/jeanslack-videomass-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/jeanslack-videomass-jammy.gpg] https://ppa.launchpadcontent.net/jeanslack/videomass/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/kelebek333-mint-tools-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/kelebek333-mint-tools-jammy.gpg] https://ppa.launchpadcontent.net/kelebek333/mint-tools/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/megasync.list
    1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/xUbuntu_22.04/ ./
  Active apt repos in: /etc/apt/sources.list.d/nala-sources.list
    1: deb http://mirror.math.ucdavis.edu/ubuntu/ jammy main restricted universe multiverse
    2: deb http://mirror.us-tx.kamatera.com/ubuntu/ jammy main restricted universe multiverse
    3: deb http://mirror.us-sc.kamatera.com/ubuntu/ jammy main restricted universe multiverse
    4: deb http://mirror.uoregon.edu/ubuntu/ jammy main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com virginia main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/opera-stable.list
    1: deb https://deb.opera.com/opera-stable/ stable non-free
  Active apt repos in: /etc/apt/sources.list.d/phoerious-keepassxc-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/phoerious-keepassxc-jammy.gpg] https://ppa.launchpadcontent.net/phoerious/keepassxc/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list
    1: deb [arch="all", signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https://repo.protonvpn.com/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http://repository.spotify.com stable non-free
  Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
    1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https://linux.teamviewer.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/teejee2008-timeshift-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/teejee2008-timeshift-jammy.gpg] https://ppa.launchpadcontent.net/teejee2008/timeshift/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-apex.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-apex-keyring.gpg] https://packages.teejeetech.com/apex/6LZAVZI7XFDIrDU/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-aptik.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-aptik-keyring.gpg] https://packages.teejeetech.com/aptik/0/JcbCJmMm7k/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-baqpaq.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-baqpaq-keyring.gpg] https://packages.teejeetech.com/baqpaq/aN5hVRRWd3/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-flashit.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-flashit-keyring.gpg] https://packages.teejeetech.com/flashit/MwLibHjVV2/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-homi.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-homi-keyring.gpg] https://packages.teejeetech.com/homi/4r79Yn8roTzlY2l/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-neolite.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-neolite-keyring.gpg] https://packages.teejeetech.com/neolite/pssJlDslvJCiX9F/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/teejeetech-ukuu.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/teejeetech-ukuu-keyring.gpg] https://packages.teejeetech.com/ukuu/g6YLZAWavG/ubuntu/jammy/amd64 stable main
  Active apt repos in: /etc/apt/sources.list.d/tomtomtom-yt-dlp-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/tomtomtom-yt-dlp-jammy.gpg] https://ppa.launchpadcontent.net/tomtomtom/yt-dlp/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
    1: deb [arch=amd64] https://repo.vivaldi.com/stable/deb/ stable main
Info:
  Processes: 365 Uptime: 4h 2m wakeups: 13 Memory: 15.47 GiB
  used: 3.17 GiB (20.5%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13
john@FX705GM:~$ 

[vimes666]

the printer hangs up, and shows an error almost immediately

Any specific error or just "error"?

[AZgl1800]

the printer hangs up, and shows an error almost immediately

Any specific error or just "error"?

the printer Error light is lit,
I should have caught a screenshot of the CUPS error, it said "processing - printer connected" which is not very helpful.

[Pierre]

those error can also mean that the pdf is spitting out some hieroglyphs,
that the printer is unable to resolve .. an comms error of sorts.

how many pages is that pdf ?

[AZgl1800]

those error can also mean that the pdf is spitting out some hieroglyphs,
that the printer is unable to resolve .. an comms error of sorts.

how many pages is that pdf ?

One page, in this particular case a legal document for the Department of Motor Vehicles.
it was to be notarized....

I finally just made the PDF screen small enough, that I could get a Screenshot, and then pasted that Screenshot into LO Writer, scaled it appropriately and printed that out w/o a hitch.

made for a funny looking document though, it has an outline not present in the PDF

at home, we have two printers available, and both of them hang up when printing a PDF, so something is really amiss in the way that Linux is sending the PDF to the printer.

IF, I save the PDF to a thumb-drive, and reboot into Windows, the PDF will print perfectly.
I should have thought of that this morning.... argh...
this laptop is dual boot with Win10

[Lady Fitzgerald]

What program are you using to try to print PDFs?

[AZgl1800]

What program are you using to try to print PDFs?

I am at my sister's home in Utah, her husband passed 8/8/2023 and he was very private, did not allow her to know anything about finances, Period!!!!

no titles to the farm, nor the vehicles, nothing....
I am fighting tooth and nail, to secure her property rights, it has been a horrible nightmare for her, and me also, I am 1500 miles from home, been here 7 weeks now, trying to get things legal, so I can take her to my home, after her farm is sold.

[Lady Fitzgerald]

What program are you using to try to print PDFs?

pdf app.jpg


I am at my sister's home in Utah, her husband passed 8/8/2023 and he was very private, did not allow her to know anything about finances, Period!!!!

no titles to the farm, nor the vehicles, nothing....
I am fighting tooth and nail, to secure her property rights, it has been a horrible nightmare for her, and me also, I am 1500 miles from home, been here 7 weeks now, trying to get things legal, so I can take her to my home, after her farm is sold.

Have you tried a different PDF viewer? You can print PDFs from many of the free viewers.

I do not envy you your task up there. Take care of yourself and try not to push yourself too hard. They aren't cheap but, if you haven't done so already, you might consider hiring a lawyer or, at least, an accountant. Good luck and hang in there!

Edit: I remembered one time I need a JPG of a PDF. I opened up the PDF in my PDF editor and did a Save As, changing the file type from .pdf to .jpg. It's a kludge but if it can be done with Master PDF, you might be able to print the JPGs from an image viewer, such as PIX.

Another thought: If you have Libre Office Draw, you could open a PDF in there and then print it.

These wouldn't be cures for the problem but one or the other might at least get your printing done while up in Utah.

[bin]

My wife is a knitter and downloads loads of patterns.

These have sometimes been an absolute menace to print, usually because they've been created from Adobe Illustrator or whatever and are on weirdly shaped pages.

I have found that using the CUPS+Gutenprint driver as opposed to CUPS alone I get a much better success rate.

Another possibility is to install the CUPS PDF driver on linux and print to that - then try to print that file instead of the original. This can be useful if you are trying to print an on-line form output.

[AZgl1800]

My wife is a knitter and downloads loads of patterns.

These have sometimes been an absolute menace to print, usually because they've been created from Adobe Illustrator or whatever and are on weirdly shaped pages.

I have found that using the CUPS+Gutenprint driver as opposed to CUPS alone I get a much better success rate.

Another possibility is to install the CUPS PDF driver on linux and print to that - then try to print that file instead of the original. This can be useful if you are trying to print an on-line form output.

it starts out as an Online Form, but it allows me to save it locally.
but, it could still be trying to communicate with the Agency it was downloaded from.
had not thought of that, so thanks for that thought.

Success, tnx for putting me on track.

installed QpdfView, and it prints just fine.

Then I tested LO Draw, and it actually works smoother, as it does not create printer errors, that QpdfView does, even though it continues to print.

[vimes666]

I have sort of the same thing with my canon printer sometimes when I accidently sent something with a wrong paper size to the printer it hangs. The document you try to print probably is probably legal size. Try to select another paper size in the print settings before you send it to the printer.

[AZgl1800]

I have sort of the same thing with my canon printer sometimes when I accidentally sent something with a wrong paper size to the printer it hangs. The document you try to print probably is probably legal size. Try to select another paper size in the print settings before you send it to the printer.

Now that I know that LO Draw can import the PDF,
the problem has disappeared....

LO always prints for me.

[grndplane]

You may be able to send the PDF to the printer using your mobile phone. Just a thought.

[AZgl1800]

You may be able to send the PDF to the printer using your mobile phone. Just a thought.

When I was first installing the printer, it was with the mobile phone app supplied by Canon...
but, the printer did not respond to Mint...

so, I rebooted into Windows and installed the printer that way, then Mint would find it immediately, and print to it...

for now, using LO Draw is the simplest and most predictable way for me to use it.

[WaKa00000101]

I had a printer filter fail on my hp (old one) and I needed printing immediately. So I used a live CD mint 2.3 and connected to my printer and Voilà! it worked. Now later I can see if I can get my printer to work on my pc.