Hello,
on a HP g6 computer running Mint 21.2
trying to connect an Epson ET-15000 with USB cable.
Printer not detected.
I went to Epson download site and downloaded drivers for printing and scanning here : https://download.ebz.epson.net/dsc/sear ... archModule
I installed both drivers
I uninstalled IPP (apt remove ipp-usb sane-airscan)
I rebooted
-> scanner not detected
-> I was able to see and add the printer in the printer setup tool : I found a ET-15000 driver in the list, but when I send a test page, it remains in the state "processing".
Nothing moves on the printer.
Any idea ?
Will it help to install lsb and lsb-base ?
Thank you. (I don't have permanent access to that computer so testing things might take a while)
Epson ET-15000 not working and scanner not found
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Epson ET-15000 not working and scanner not found
Last edited by LockBot on Thu Apr 04, 2024 10:00 pm, edited 1 time in total.
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Currently on Linux Mint Xfce 21 64 bits + Mint Cinnamon 21 for testing + Ubuntu 22.04 for testing.
- MikeNovember
- Level 7
- Posts: 1856
- Joined: Fri Feb 28, 2020 7:37 am
- Location: Nice, Paris, France
Re: Epson ET-15000 not working and scanner not found
_____________________________
Linux Mint 21.3 Mate host with Ubuntu Pro enabled, VMware Workstation Player with Windows 10 Pro guest, ASUS G74SX (i7-2670QM, 16 GB RAM, GTX560M with 3GB RAM, 1TB SSD).
Linux Mint 21.3 Mate host with Ubuntu Pro enabled, VMware Workstation Player with Windows 10 Pro guest, ASUS G74SX (i7-2670QM, 16 GB RAM, GTX560M with 3GB RAM, 1TB SSD).
Re: Epson ET-15000 not working and scanner not found
Maybe your system is suffering from the same issue that mine does, that was reported earlier (see viewtopic.php?t=328509) and that I just found a workaround for? This is my system:
The problem that I am referring to is well described under the aforementioned link. In addition to the extensive description of Eridanus7, I would like to add that I had no success with different BIOS USB settings nor with a different kernel (tried 5.15.0-97 and 6.2.0-39). I noticed, however, that my scanner was operational, if I had it powered up before I booted my computer. So my feeling as of today is, that some part of the USB bus used for the scanner is not (completely) initialized and hence prevents the scanner from being driven by the computer.
Fortunately, I found out that I can enforce a (complete) initialization by means of a reset of the corresponding USB bus. This can be done by means of the tool "usbreset". When running the tool without any argument, it lists the different USB devices of the system. In this way, you can find out about the bus and device number or product name of your scanner (mine is DS-1660W).
The USB bus of my scanner can then be reset by entering:
After this reset my scanner was correctly found, the dialog of epsonscan2 popped up and I could start scanning documents.
Hope this helps. Regards.
Tom
- New desktop computer (mainboard, CPU, DIMM, SSD, DVD writer, mini tower, power supply)
- Old peripheral devices (keyboard, mouse, monitors, printer and scanner Epson DS-1660W)
- Linux Mint Mate 21.3 installed from scratch
- epsonscan2_6.7.61.0-1_amd64.deb and epsonscan2-non-free-plugin_1.0.0.6-1_amd64.deb installed
The problem that I am referring to is well described under the aforementioned link. In addition to the extensive description of Eridanus7, I would like to add that I had no success with different BIOS USB settings nor with a different kernel (tried 5.15.0-97 and 6.2.0-39). I noticed, however, that my scanner was operational, if I had it powered up before I booted my computer. So my feeling as of today is, that some part of the USB bus used for the scanner is not (completely) initialized and hence prevents the scanner from being driven by the computer.
Fortunately, I found out that I can enforce a (complete) initialization by means of a reset of the corresponding USB bus. This can be done by means of the tool "usbreset". When running the tool without any argument, it lists the different USB devices of the system. In this way, you can find out about the bus and device number or product name of your scanner (mine is DS-1660W).
Code: Select all
% usbreset
Usage:
usbreset PPPP:VVVV - reset by product and vendor id
usbreset BBB/DDD - reset by bus and device number
usbreset "Product" - reset by product name
Devices:
Number 001/004 ID 13d3:3533 Bluetooth Radio
Number 001/007 ID 04b8:015e DS-1660W
Number 001/002 ID 046d:c52b USB Receiver
Number 004/002 ID 05e3:0612 USB3.0 Hub
Number 003/002 ID 05e3:0610 USB2.0 Hub
Number 001/003 ID 04d9:a232 USB-HID Keyboard
Code: Select all
% usbreset "DS-1660W"
Hope this helps. Regards.
Tom