Reflecta 10M with Vuescan

[efrolich]

Hello all,

I use Mint with several scanners. For 35mm i use the reflecta 10M. When I bought it in December 23 I had a struggle to get it recognized in Vuescan. In the end I got it working. I needed to disconnect my standard Brother printer and scanner. It worked flawless.

Now I bought myself a new HP Pavilion laptop. I did what I did before, disconnect the Brother pint/scan unit. This time no luck. The Reflecta is recognized, i can see it in lsusb. In Vuescan there are 2 entry's of the HP camera. I don´t know how to kill those, I don't know if those are a problem?

Ed Hamrick of Vuescan made me aware of a problem he discovered in the log file of the program.

The error is:
4 usbi: usb_claim_interface failed vid 05e3 pid 0144 nco 1 ifn 0 : could not claim interface 0: Device or resource busy

So either the device protection is the problem or some other program (SANE?) is grabbing it and not letting VueScan talk to it.

I deleted simple scan. Sane was not installed in Mint. No progress.

below the logfile of Vuescan. Genesis is the name of the 10M scanner. I hope someone can help me solve this problem.

VueScan 9 x64 (9.8.29) Mar 8 2024 UTC+1 nl Linux gcc 7 12 cpus
Professional Edition ...........nl
0 Begin startup
0 Calling mdns_open
0 mDNS 4 AF_INET xxx.xxx.xxx.xx
2 Calling prob_open
2 prob: Searching for /dev/usbscanner devices
2 prob: Searching for libusb devices
3 [genesys] sane_init_impl: start
3 [genesys] sane_init_impl: authorize == null
3 [genesys] Genesys Logic backend: test 4850, OpticFilm 7200
3 [genesys] sane_init_impl: completed
3 prob: Found device: vid 13d3 pid 3567 bcd 0100 mfg "Unknown" mdl "Unknown" ser "Unknown" por "007"
3 prob: Found device: vid 05e3 pid 0608 bcd 8538 mfg "Genesys" mdl "Unknown" ser "Unknown" por "006"
3 prob: Found device: vid 04f3 pid 0c00 bcd 0281 mfg "Unknown" mdl "Unknown" ser "Unknown" por "005"
3 prob: Found device: vid 05e3 pid 0610 bcd 0656 mfg "Genesys" mdl "Unknown" ser "Unknown" por "004"
3 prob: Found device: vid 0408 pid 5477 bcd 0005 mfg "Unknown" mdl "Unknown" ser "Unknown" por "003"
3 prob: Found device: vid 3938 pid 1191 bcd 0311 mfg "Unknown" mdl "Unknown" ser "Unknown" por "002"
3 prob: Found device: vid 0bda pid 8153 bcd 3100 mfg "Generic" mdl "Unknown" ser "Unknown" por "003"
3 prob: Found device: vid 05e3 pid 0626 bcd 0656 mfg "Genesys" mdl "Unknown" ser "Unknown" por "002"
3 prob: Getting mDNS devices
3 prob: Found device: DCPL2550 @ DiskStation-216
3 prob: typ: _printer._tcp.
3 prob: adr: 192.168.178.27
3 prob: por: 515
3 prob: txt: 139
3 prob: txtvers=1
3 prob: qtotal=2
3 prob: ty=Brother DCP-L2550DN series
3 prob: note=DiskStation-216(Brother DCP-L2550DN series)
3 prob: pdl=application/octet-stream
3 prob: rp=DCPL2550
3 prob: Listing devices being used
3 Calling scan_open
3 Searching for SCSI devices
3 Calling vid1_open
3 vid1: Disab HP Wide Vision HD Camera: HP Wi wid 1280 hei 720
3 vid1: Disab HP Wide Vision HD Camera: HP Wi wid 320 hei 240
3 Calling net1_open
3 Calling usbi_open
4 Calling dot4_open
4 Calling scsi_init
4 0 INQUIRY 12 0 0 0 24 0 00000024 0d00 R 06 00 02 01 b4 00 00 00 V I D H P W i d e V i s i o n H 30 30 30 30
4 0 INQUIRY 12 0 0 0 24 0 00000024 0d01 R 06 00 02 01 b4 00 00 00 V I D H P W i d e V i s i o n H 30 30 30 31
4 0 INQUIRY 12 0 0 0 24 0 00000024 0d00 R 06 00 02 01 b4 00 00 00 V I D H P W i d e V i s i o n H 30 30 30 30
4 Calling SetupLists
4 Calling SetupControls
4 Internet connection on
4 Curl available
4 Loading options
4 Changed Input | Options 1 (Standard) 2 (Professional)
4 Changed Output | Default folder "/home/ernst/Documenten/Scan"
4 Changed Output | PDF file name "YYYY-MM-DD-0001+.pdf"
4 Changed Output | TIFF file type 3 (24 bit RGB) 2 (16 bit Gray)
4 Changed Output | PDF file type 3 (24 bit RGB) 0 (1 bit B/W)
4 Changed Output | Copyright "E.J. Frölich"
4 Changed Prefs | Window x offset -1 0
4 Changed Prefs | Window y offset -1 0
4 Changed Prefs | Window x size 640 1920
4 Changed Prefs | Window y size 480 1080
4 Calling SetupTop
5 Calling SetupCrp
5 Startup complete
5 ---------------------- Current source/mode settings ----------------------
5 Source driver : vid1
5 Source make : Video
5 Source name : HP Wide Vision HD Camera: HP Wi
5 Mode name 0 : Flatbed
5 Mode name 1 : Transparency
5 Scanner mode : Flatbed
5 Ready to scan : 1
5 Device bits per sample : 8
5 Device samples per pixel : 3
5 Device width : 1280
5 Device height : 720
5 Device dpi : 72
5 Resolution 1 : 72
5 Resolution 2 : 36
5 Resolution 3 : 24
5 Resolution 4 : 18
5 --------------------------------------------------------------------------
5 License Status - Valid

[bin]

Reflecta 10 M - very nice. Every time I look at my elderly Minolta Scan Dual III I think "if only.....".

So, this scanner has been around for nearly 10 years and at the time it was released it used a USB2.0 port. USB3.0 was there but they decided against it.

The sort of thing that comes to mind here is:-
1. Does the HP have a USB2.0 port? - You've probably tried that anyway.
2. Does the BIOS have any options relating to USB ports?
3. Presumably you've tried a different cable - that's Ed's #1 reply anyway
4. Have you tried connecting the scanner and powering it up before booting the HP?
5. Sounds daft but try some older versions of Vuescan - My Minolta is only happy with an old version.