[SOLVED] New Install: Connected to Wi-fi but No Internet Access

[KlausJackson]

Hello ^ ^, it's my first time asking for help on the internet because I usually be able to find solution. I consider myself a noob, I have only been using Linux for 2 months on VMware and VirtualBox.

I ran Ubuntu 22.04.4 LTS on VMware and it runs fine, automatically connected to Wi-fi every time. The first time running the VM to install Mint was normal, same with the second time. But the third time, "connection failed". I open Network Adapter in VMware and changed it from NAT to Bridged (tutorial on YouTube), doesn't work, the notification still shows the same. So, I changed it to Host-only and it said "connection established".

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ping www.google.com

the output is

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Name or service is not known

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nmcli d

the output is:

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DEVICE	TYPE		STATE		CONNECTION         
ens33	ethernet	connected	Wired connection 1 
lo	loopback 		unmanaged  	--  

Thanks for all your help in advance.

[sleeper12]

If you need a temporary connection: https://easylinuxtipsproject.blogspot.c ... ernet.html

Then, post what this shows:

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 inxi -Fxxxrz ; rfkill list ; iwconfig ; mokutil --sb-state 

[KlausJackson]

If you need a temporary connection: https://easylinuxtipsproject.blogspot.c ... ernet.html

Then, post what this shows:

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 inxi -Fxxxrz ; rfkill list ; iwconfig ; mokutil --sb-state 

The temporary connection works great, thank you. But I would still prefer a solution that would completely solve the problem. Here's what my output looks like:

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System:
  Kernel: 5.15.0-100-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Vmware System: VMware product: VMware Virtual Platform v: N/A
    serial: <superuser required> Chassis: No Enclosure type: 1
    serial: <superuser required>
  Mobo: Intel model: 440BX Desktop Reference Platform
    serial: <superuser required> BIOS: Phoenix v: 6.00 date: 11/12/2020
CPU:
  Info: 2x 1-core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64
    type: SMP smt: <unsupported> arch: Zen 2 rev: 1 cache:
    L1: 2x 64 KiB (128 KiB) L2: 2x 512 KiB (1024 KiB) L3: 2x 4 MiB (8 MiB)
  Speed (MHz): avg: 2895 min/max: N/A cores: 1: 2895 2: 2895
    bogomips: 11578
  Flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
Graphics:
  Device-1: VMware SVGA II Adapter driver: vmwgfx v: 2.19.0.0 ports:
    active: Virtual-1 empty: Virtual-2, Virtual-3, Virtual-4, Virtual-5,
    Virtual-6, Virtual-7, Virtual-8
    bus-ID: 00:0f.0 chip-ID: 15ad:0405 class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: vmware
    unloaded: fbdev,modesetting,vesa gpu: vmwgfx display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1006 s-dpi: 96 s-size: 508x266mm (20.0x10.5")
    s-diag: 573mm (22.6")
  Monitor-1: Virtual1 mapped: Virtual-1 res: 1920x1006 hz: 60 size: N/A
    modes: max: 1920x1006 min: 640x480
  OpenGL: renderer: SVGA3D; build: RELEASE; LLVM;
    v: 4.1 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: Ensoniq ES1371/ES1373 / Creative Labs CT2518 driver: snd_ens1371
    v: kernel bus-ID: 02:02.0 chip-ID: 1274:1371 class-ID: 0401
  Sound Server-1: ALSA v: k5.15.0-100-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel 82371AB/EB/MB PIIX4 ACPI vendor: VMware Virtual Machine
    type: network bridge driver: N/A port: N/A bus-ID: 00:07.3
    chip-ID: 8086:7113 class-ID: 0680
  Device-2: Intel 82545EM Gigabit Ethernet
    vendor: VMware PRO/1000 MT Single Port driver: e1000 v: kernel port: 2000
    bus-ID: 02:01.0 chip-ID: 8086:100f class-ID: 0200
  IF: ens33 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IF-ID-1: usb0 state: unknown speed: -1 duplex: half mac: <filter>
Bluetooth:
  Device-1: Xiaomi Mi/Redmi series (RNDIS) type: USB driver: rndis_host
    v: kernel bus-ID: 1-1:2 chip-ID: 2717:ff80 class-ID: 0a00 serial: <filter>
Drives:
  Local Storage: total: 50 GiB used: 21.97 GiB (43.9%)
  ID-1: /dev/sda vendor: VMware model: Virtual S size: 50 GiB type: N/A
    serial: N/A rev: 1.0 scheme: GPT
Partition:
  ID-1: / size: 48.42 GiB used: 21.96 GiB (45.4%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 1 MiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  Message: No sensor data found. Is lm-sensors configured?
Repos:
  Packages: apt: 2223
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com virginia main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 297 Uptime: 3h 43m wakeups: 520 Memory: 7.72 GiB
  used: 1.59 GiB (20.7%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13
lo        no wireless extensions.

ens33     no wireless extensions.

usb0      no wireless extensions.

EFI variables are not supported on this system

[sleeper12]

It looks like a missing driver, does this do anything:

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sudo modprobe piix4_smbus

[KlausJackson]

It looks like a missing driver, does this do anything:

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sudo modprobe piix4_smbus

Temporary connection to the internet is indeed only a temporary solution because it no longer works XD
The output for the command you provided me is:

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modprobe: FATAL: Module piix4_smbus not found in directory /lib/modules/5.15.0-100-generic

[sleeper12]

What does this show:

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lspci -nnk | grep -iA3 net

[KlausJackson]

What does this show:

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lspci -nnk | grep -iA3 net

The output now saying:

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02:01.0 Ethernet controller [0200]: Intel Corporation 82545EM Gigabit Ethernet Controller (Copper) [8086:100f] (rev 01)
	DeviceName: Ethernet0
	Subsystem: VMware PRO/1000 MT Single Port Adapter [15ad:0750]
	Kernel driver in use: e1000
	Kernel modules: e1000

[sleeper12]

I'm not sure if a higher kernel would help or not. Someone who knows more about VMware might know.

Does this still show nothing:

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rfkill list

[KlausJackson]

I'm not sure if a higher kernel would help or not. Someone who knows more about VMware might know.

Does this still show nothing:

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rfkill list

Yeah it doesn't show anything Last time I tried to run Linux Mint as a main operating system, I didn't encounter this issue yet because I forgot my root password so I had to install Windows again.

I hope anyone can help me fix this internet connection so I can switch to using Linux instead of running it on a VM.

[sleeper12]

Do you still have Windows on that machine? If so, disable fast startup in Windows:
https://easylinuxtipsproject.blogspot.c ... html#ID1.1

[KlausJackson]

Do you still have Windows on that machine? If so, disable fast startup in Windows:
https://easylinuxtipsproject.blogspot.c ... html#ID1.1

Dual boot didn't work for me last time even tho I think I know pretty well all the steps (enter BIOS, fast startup off, secure boot off, etc). At first the bootable USB didn't work, I found and followed a tutorial on the internet that said I had to rename a file in the USB boot for the boot to work, then Linux Mint finally ran but unable to be installed because of BitLocker encryption in Windows. Apparently that I had to own a Windows 11 Pro to completely turn that off to be able to finish Linux Mint installation.

So after that, I chose to run only Linux Mint (wrong choice for a noob who backed up Windows in the wrong drive then lost all of my data in that drive). But I got all data back through Microsoft's OneDrive account tho, lucky me.

Currently I only run Linux on a VM and won't do dual boot until I feel like I'm ready. This internet connection problem is standing in my way.

[sleeper12]

I know this sounds strange, but it sometimes gets wifi going. Shut down & unplug the machine, remove battery (if possible), hold the power button down for 40 seconds, & try wifi again.

[KlausJackson]

I know this sounds strange, but it sometimes gets wifi going. Shut down & unplug the machine, remove battery (if possible), hold the power button down for 40 seconds, & try wifi again.

I'll have to try that tomorrow because it's already 2:08am at my place, but does this actually affect Linux Mint in the VMware? Ubuntu runs fine. Thanks for your help anyway, I hope my Wi-Fi will come back tomorrow.

[sleeper12]

....but does this actually affect Linux Mint in the VMware?

I dunno, but no harm to try. You could also try a live session of Mint Edge & see if wifi works there. It has the higher 6.5 kernel as default.

[JeremyB]

You will not have a wifi connection inside a VM unless you use a USB wifi device and set the VM settings to allow the guest OS to control it

[KlausJackson]

You will not have a wifi connection inside a VM unless you use a USB wifi device and set the VM settings to allow the guest OS to control it

That's too bad, I don't have a USB Wi-Fi device. But isn't using USB tethering from my phone to the machine using a charger kinda like using a USB Wi-Fi device? That only works the first time anyway. I'm trying Edge ISO like sleeper12 suggested me.

[sleeper12]

You will not have a wifi connection inside a VM unless you use a USB wifi device and set the VM settings to allow the guest OS to control it

That's too bad, I don't have a USB Wi-Fi device. But isn't using USB tethering from my phone to the machine using a charger kinda like using a USB Wi-Fi device? That only works the first time anyway. I'm trying Edge ISO like sleeper12 suggested me.

A kernel change is unlikely to help based on what JeremyB said.

[KlausJackson]

You will not have a wifi connection inside a VM unless you use a USB wifi device and set the VM settings to allow the guest OS to control it

That's too bad, I don't have a USB Wi-Fi device. But isn't using USB tethering from my phone to the machine using a charger kinda like using a USB Wi-Fi device? That only works the first time anyway. I'm trying Edge ISO like sleeper12 suggested me.

A kernel change is unlikely to help based on what JeremyB said.

If that so then the only solution is to go get a USB Wi-Fi device to have a Wi-Fi connection inside a VM, I guess the problem is solved?
Edit: Mint Edge doesn't work, still "connection established" but no internet access.