External Monitor Not being recognized

[Imanoob]

Hello! Noob here.... as the subject line states, my external monitor is not recognized via HDMI cable. I'm posting the relevant data below. Please let me know if anything else is needed. I believe that everything is up to date.... however, I'm a noob. Thank you in advance for your help!

Code: Select all

System:
  Kernel: 5.15.0-100-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Micro-Star product: Summit E13FlipEvo A12MT v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-13P3 v: REV:1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: E13P3IMS.10A date: 05/20/2022
CPU:
  Info: 14-core (6-mt/8-st) model: 12th Gen Intel Core i7-1280P bits: 64 type: MST AMCP
    arch: Alder Lake rev: 3 cache: L1: 1.2 MiB L2: 11.5 MiB L3: 24 MiB
  Speed (MHz): avg: 613 high: 863 min/max: 400/4700:4800:3600 cores: 1: 493 2: 646 3: 800 4: 526
    5: 757 6: 863 7: 814 8: 764 9: 540 10: 591 11: 706 12: 638 13: 400 14: 400 15: 537 16: 700
    17: 400 18: 483 19: 599 20: 603 bogomips: 79872
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Alder Lake-P Integrated Graphics vendor: Micro-Star MSI driver: i915 v: kernel
    ports: active: eDP-1 empty: DP-1,DP-2 bus-ID: 00:02.0 chip-ID: 8086:46a6
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1200 s-dpi: 96
  Monitor-1: eDP-1 model: Sharp LQ134N1JW53 res: 1920x1200 dpi: 169 diag: 340mm (13.4")
  OpenGL: renderer: Mesa Intel Graphics (ADL GT2) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes

[SMG]

Hello! Noob here.... as the subject line states, my external monitor is not recognized via HDMI cable. I'm posting the relevant data below. Please let me know if anything else is needed.

Welcome to the Linux Mint forum, Imanoob.

A 12th-gen Intel CPU should be using a 6 series kernel for best performance. Please upgrade your system.

• Open Update Manager.
• Select View > Linux Kernels and click Continue.
• Make sure 6.5 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
• Install the kernel and then reboot for it to become active.

The data you posted is not showing that your laptop has an HDMI port.

Graphics:
Device-1: Intel Alder Lake-P Integrated Graphics vendor: Micro-Star MSI driver: i915 v: kernel
ports: active: eDP-1 empty: DP-1,DP-2 bus-ID: 00:02.0 chip-ID: 8086:46a6

I suggest you check and make sure you are using the most recent BIOS/UEFI for your laptop.

Please review Tips for Troubleshooting Graphics Issues (including external monitors not working), which is a sticky at the top of the Graphics Cards & Monitors forum, and provide the rest of the details needed in Step #2 so we can assist you.