I switched to Linux Mint Cinnamon yesterday and my monitor isn't detecting my laptop.
I'm new to this OS and I'm unsure of how to fix the issue.
HDMI monitor not detected [SOLVED]
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HDMI monitor not detected [SOLVED]
Last edited by jeffz on Fri Mar 22, 2024 10:31 pm, edited 2 times in total.
Re: HDMI monitor not detected
Welcome to the forum, jeffz.
Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.
Please also review the topic Tips for Troubleshooting Graphics Issues (including external monitors not working) which is a sticky at the top of the Graphics Cards & Monitors forum.
A woman typing on a laptop with LM20.3 Cinnamon.
Re: HDMI monitor not detected
Hi thanks for responding,
I did what you asked, here are the results:
I'll also go and check the link you sent.
I did what you asked, here are the results:
Code: Select all
System:
Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Dell product: Dell G15 5515 v: 1.15.0 serial: <superuser required> Chassis:
type: 10 v: 1.15.0 serial: <superuser required>
Mobo: Dell model: 0TGD6F v: A04 serial: <superuser required> UEFI: Dell v: 1.15.0
date: 12/12/2023
Battery:
ID-1: BAT1 charge: 54.9 Wh (100.0%) condition: 54.9/56.0 Wh (97.9%) volts: 12.5 min: 11.4
model: Simplo 0x50,0x39,0x35,0x41,0x0B,0x0A,0x03 type: Li-ion serial: <filter> status: Full
CPU:
Info: 6-core model: AMD Ryzen 5 5600H with Radeon Graphics bits: 64 type: MT MCP smt: enabled
arch: Zen 3 rev: 0 cache: L1: 384 KiB L2: 3 MiB L3: 16 MiB
Speed (MHz): avg: 1458 high: 4200 min/max: 400/4280 cores: 1: 400 2: 400 3: 3386 4: 400
5: 3345 6: 400 7: 4200 8: 400 9: 3366 10: 400 11: 400 12: 400 bogomips: 79045
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
Device-1: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: Dell driver: N/A pcie: speed: 8 GT/s
lanes: 8 bus-ID: 01:00.0 chip-ID: 10de:25a2 class-ID: 0300
Device-2: AMD Cezanne vendor: Dell driver: amdgpu v: kernel pcie: speed: 8 GT/s lanes: 16
ports: active: eDP-1 empty: DP-1 bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300
Device-3: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-4:8
chip-ID: 0c45:6720 class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 98 s-size: 499x280mm (19.6x11.0") s-diag: 572mm (22.5")
Monitor-1: eDP res: 1920x1080 hz: 120 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5")
OpenGL: renderer: RENOIR (renoir LLVM 15.0.7 DRM 3.54 6.5.0-26-generic)
v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
Device-1: NVIDIA vendor: Dell driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 8
bus-ID: 01:00.1 chip-ID: 10de:2291 class-ID: 0403
Device-2: AMD Renoir Radeon High Definition Audio vendor: Dell driver: snd_hda_intel v: kernel
pcie: speed: 8 GT/s lanes: 16 bus-ID: 05:00.1 chip-ID: 1002:1637 class-ID: 0403
Device-3: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Dell
driver: snd_rn_pci_acp3x v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 05:00.5
chip-ID: 1022:15e2 class-ID: 0480
Device-4: AMD Family 17h HD Audio vendor: Dell driver: snd_hda_intel v: kernel pcie:
speed: 8 GT/s lanes: 16 bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
Device-5: Razer USA Seiren Mini type: USB driver: hid-generic,snd-usb-audio,usbhid
bus-ID: 1-1.2:4 chip-ID: 1532:0531 class-ID: 0300 serial: <filter>
Device-6: Razer USA Kraken V3 HyperSense type: USB driver: hid-generic,snd-usb-audio,usbhid
bus-ID: 1-1.3:6 chip-ID: 1532:0533 class-ID: 0300 serial: <filter>
Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: Dell driver: r8169 v: kernel pcie: speed: 5 GT/s
lanes: 1 port: 2000 bus-ID: 03:00.0 chip-ID: 10ec:8125 class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 vendor: Rivet Networks Killer™ driver: iwlwifi v: kernel pcie:
speed: 5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 8086:2723 class-ID: 0280
IF: wlp4s0 state: up mac: <filter>
Bluetooth:
Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-3:5 chip-ID: 8087:0029
class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
sub-v: 237e hci-v: 5.2 rev: 237e
Drives:
Local Storage: total: 2.73 TiB used: 418.72 GiB (15.0%)
ID-1: /dev/nvme0n1 vendor: Western Digital model: WD BLACK SN770 1TB size: 931.51 GiB
speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter> rev: 731100WD temp: 23.9 C scheme: GPT
ID-2: /dev/sda type: USB vendor: Western Digital model: WD Game Drive size: 931.51 GiB
type: N/A serial: <filter> rev: 1003 scheme: GPT
ID-3: /dev/sdb type: USB vendor: Toshiba model: External USB 3.0 size: 931.51 GiB type: N/A
serial: <filter> rev: 0101 scheme: MBR
Partition:
ID-1: / size: 915.32 GiB used: 180.7 GiB (19.7%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 1-1:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s power: 100mA
chip-ID: 05e3:0610 class-ID: 0900
Device-1: 1-1.2:4 info: Razer USA Seiren Mini type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1 speed: 12 Mb/s power: 100mA
chip-ID: 1532:0531 class-ID: 0300 serial: <filter>
Device-2: 1-1.3:6 info: Razer USA Kraken V3 HyperSense type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 1532:0533 class-ID: 0300 serial: <filter>
Hub-3: 1-2:3 info: VIA Labs USB2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 2109:2817
class-ID: 0900
Device-1: 1-2.3:7 info: Dell Universal Receiver type: Keyboard,Mouse,HID
driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 413c:2514
class-ID: 0300
Device-2: 1-3:5 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb interfaces: 2
rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0029 class-ID: e001
Device-3: 1-4:8 info: Microdia Integrated_Webcam_HD type: Video driver: uvcvideo interfaces: 2
rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0c45:6720 class-ID: 0e02
Hub-4: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Hub-5: 2-1:2 info: Genesys Logic USB3.1 Hub ports: 4 rev: 3.2 speed: 5 Gb/s chip-ID: 05e3:0626
class-ID: 0900
Device-1: 2-1.1:4 info: Western Digital Game Drive type: Mass Storage driver: uas
interfaces: 1 rev: 3.2 speed: 5 Gb/s power: 896mA chip-ID: 1058:2642 class-ID: 0806
serial: <filter>
Hub-6: 2-2:3 info: VIA Labs USB3.0 Hub ports: 4 rev: 3.2 speed: 5 Gb/s chip-ID: 2109:0817
class-ID: 0900
Hub-7: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Razer USA Basilisk V3 type: Mouse,Keyboard,HID
driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s power: 500mA chip-ID: 1532:0099
class-ID: 0300
Device-2: 3-2:3 info: Toshiba America External Disk 1.5TB type: Mass Storage
driver: usb-storage interfaces: 1 rev: 2.1 speed: 480 Mb/s power: 500mA chip-ID: 0480:a006
class-ID: 0806 serial: <filter>
Hub-8: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: N/A mobo: N/A gpu: amdgpu temp: 41.0 C
Fan Speeds (RPM): N/A
Repos:
Packages: 2454 apt: 2446 flatpak: 8
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com virginia main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 396 Uptime: 3m wakeups: 3 Memory: 22.82 GiB used: 2.52 GiB (11.0%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
inxi: 3.3.13
Re: HDMI monitor not detected
That link gives you the information to confirm no Nvida driver is loaded.
Device-1: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: Dell driver: N/A pcie: speed: 8 GT/s
lanes: 8 bus-ID: 01:00.0 chip-ID: 10de:25a2 class-ID: 0300
Only the onboard GPU driver which controls the laptop screen (and a DP port) is loaded. The Nvidia GPU is likely what controls the HDMI port. We have to get it loaded to confirm that.
Device-2: AMD Cezanne vendor: Dell driver: amdgpu v: kernel pcie: speed: 8 GT/s lanes: 16
ports: active: eDP-1 empty: DP-1 bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 98 s-size: 499x280mm (19.6x11.0") s-diag: 572mm (22.5")
Monitor-1: eDP res: 1920x1080 hz: 120 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5")
OpenGL: renderer: RENOIR (renoir LLVM 15.0.7 DRM 3.54 6.5.0-26-generic)
v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
The Nvidia proprietary graphics drivers are available in Driver Manager. Did you install a proprietary driver?
There are two steps with a proprietary Nvidia driver. The first step is using Driver Manager to install the driver. The second step is having the driver load at boot time. If you have secure boot enabled and you did not create keys (MOK) or you installed the wrong driver, then the driver will not load at boot time.
Is secure boot enabled? You can check by running the following in a terminal
Code: Select all
mokutil --sb-stateCode: Select all
dpkg -l | grep -i nvidiaWe can check to make sure the correct driver is loaded and it is loaded properly. With regards to secure boot, you can either disable it in the BIOS/UEFI so the proprietary driver loads or you can create keys (MOK) so the driver is trusted. (Directions are in the other link and I can also copy them here if you have questions).
You will want to make sure you are running in On-demand mode in the nvidia-prime-applet (in the lower right of your screen when an Nvidia driver is loaded).
A woman typing on a laptop with LM20.3 Cinnamon.
Re: HDMI monitor not detected
I did install a proprietary Nvidia driver when I setup the OS. The driver manager says that it is in use.
I ran the command to check secure boot is enabled and it says that it is.
Here's the results of the other command you gave me:
I turned on on-demand mode in the Nvidia settings but, how exactly do I disable secure boot in BIOS and how can I create keys?
I ran the command to check secure boot is enabled and it says that it is.
Here's the results of the other command you gave me:
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ii libnvidia-cfg1-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA binary OpenGL/GLX configuration library
ii libnvidia-common-535 535.161.07-0ubuntu0.22.04.1 all Shared files used by the NVIDIA libraries
ii libnvidia-compute-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA libcompute package
ii libnvidia-compute-535:i386 535.161.07-0ubuntu0.22.04.1 i386 NVIDIA libcompute package
ii libnvidia-decode-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA Video Decoding runtime libraries
ii libnvidia-decode-535:i386 535.161.07-0ubuntu0.22.04.1 i386 NVIDIA Video Decoding runtime libraries
ii libnvidia-encode-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 NVENC Video Encoding runtime library
ii libnvidia-encode-535:i386 535.161.07-0ubuntu0.22.04.1 i386 NVENC Video Encoding runtime library
ii libnvidia-extra-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 Extra libraries for the NVIDIA driver
ii libnvidia-fbc1-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-fbc1-535:i386 535.161.07-0ubuntu0.22.04.1 i386 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-gl-535:amd64 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii libnvidia-gl-535:i386 535.161.07-0ubuntu0.22.04.1 i386 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii nvidia-compute-utils-535 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA compute utilities
ii nvidia-dkms-535 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA DKMS package
ii nvidia-driver-535 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA driver metapackage
ii nvidia-firmware-535-535.161.07 535.161.07-0ubuntu0.22.04.1 amd64 Firmware files used by the kernel module
ii nvidia-kernel-common-535 535.161.07-0ubuntu0.22.04.1 amd64 Shared files used with the kernel module
ii nvidia-kernel-source-535 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA kernel source package
ii nvidia-prime 0.8.17.1 all Tools to enable NVIDIA's Prime
ii nvidia-prime-applet 1.3.9 all An applet for NVIDIA Prime
ii nvidia-settings 510.47.03-0ubuntu1 amd64 Tool for configuring the NVIDIA graphics driver
ii nvidia-utils-535 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA driver support binaries
ii screen-resolution-extra 0.18.2 all Extension for the nvidia-settings control panel
ii xserver-xorg-video-nvidia-535 535.161.07-0ubuntu0.22.04.1 amd64 NVIDIA binary Xorg driverRe: HDMI monitor not detected
Yes, that package list looks like everything is installed.
You do not need to do both. You either disable secure boot in the BIOS/UEFI or you create keys.
I don't know the specifics of the BIOS/UEFI of your laptop to be able to give you steps to disable secure boot. For many laptops, there is a setting named "secure boot" and the options are "enable" or "disable" and it is as simple as changing that setting. Other laptops have different set-ups and may require changing other options.
If you cannot or do not want to do that, here are instructions to create the keys (Enroll MOK)
Please see the How can I do non-automated signing of drivers? section. Do not do the last sentence.
I am presuming the key process was started so when you run
Code: Select all
sudo update-secureboot-policy --enroll-keyIf you have questions, let us know.
A woman typing on a laptop with LM20.3 Cinnamon.
Re: HDMI monitor not detected
I turned off secure boot and it works now!
Thank you so much for helping me, I appreciate it.
I just have one question, is the taskbar being non-existent on the external monitor normal and how can I change that?
Thank you so much for helping me, I appreciate it.
I just have one question, is the taskbar being non-existent on the external monitor normal and how can I change that?
Re: HDMI monitor not detected
Good to hear. Please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title and submit the revised post so others know you are no longer seeking help on this issue.
I presume you mean the panel. I believe it shows on the monitor you have set as your primary monitor, but I'm not positive. You should be able to set the external monitor as the Primary in the Display app.
That would be a question to search for in the Desktop: Cinnamon forum if I didn't answer it correctly. Post there if you cannot find an answer with searches.
A woman typing on a laptop with LM20.3 Cinnamon.