Black screen after installing NVIDIA GPU and driver but only when hdmi is plugged into GPU

[drmpk]

Here's my system:

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System:
  Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A
    Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: HP product: HP Pavilion Gaming Desktop 690-00xx
    v: N/A serial: <superuser required> Chassis: type: 3
    serial: <superuser required>
  Mobo: HP model: 8433 v: 11 serial: <superuser required> UEFI: AMI v: F.52
    date: 11/16/2020
CPU:
  Info: quad core model: AMD Ryzen 5 2400G with Radeon Vega Graphics bits: 64
    type: MT MCP smt: enabled arch: Zen rev: 0 cache: L1: 384 KiB L2: 2 MiB
    L3: 4 MiB
  Speed (MHz): avg: 1937 high: 3600 min/max: 1600/3600 boost: enabled
    cores: 1: 1600 2: 2300 3: 1600 4: 1600 5: 3600 6: 1600 7: 1600 8: 1600
    bogomips: 57493
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: NVIDIA vendor: Micro-Star MSI driver: nvidia v: 535.161.07 pcie:
    speed: 2.5 GT/s lanes: 8 bus-ID: 10:00.0 chip-ID: 10de:2803 class-ID: 0300
  Device-2: AMD Raven Ridge [Radeon Vega Series / Radeon Mobile Series]
    vendor: Hewlett-Packard driver: amdgpu v: kernel pcie: speed: 8 GT/s
    lanes: 16 ports: active: HDMI-A-1 empty: DP-1,HDMI-A-2 bus-ID: 38:00.0
    chip-ID: 1002:15dd class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: HDMI-A-0 mapped: HDMI-A-1 model: HP 25es serial: <filter>
    res: 1920x1080 hz: 60 dpi: 88 size: 553x309mm (21.8x12.2")
    diag: 633mm (24.9") modes: max: 1920x1080 min: 720x400
  OpenGL: renderer: AMD Radeon Vega 11 Graphics (raven LLVM 15.0.7 DRM 3.54
  6.5.0-26-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    pcie: speed: 2.5 GT/s lanes: 8 bus-ID: 10:00.1 chip-ID: 10de:22bd
    class-ID: 0403
  Device-2: AMD Raven/Raven2/Fenghuang HDMI/DP Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s
    lanes: 16 bus-ID: 38:00.1 chip-ID: 1002:15de class-ID: 0403
  Device-3: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
    vendor: Hewlett-Packard driver: snd_pci_acp3x v: kernel pcie: speed: 8 GT/s
    lanes: 16 bus-ID: 38:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-4: AMD Family 17h HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 16
    bus-ID: 38:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtw_8821ce v: N/A pcie: speed: 2.5 GT/s
    lanes: 1 port: e000 bus-ID: 17:00.0 chip-ID: 10ec:c821 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: d000 bus-ID: 2e:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp46s0 state: down mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter type: USB driver: btusb v: 0.8
    bus-ID: 1-10:4 chip-ID: 0bda:b00a class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.2 sub-v: f098 hci-v: 4.2 rev: 75b8
Drives:
  Local Storage: total: 1.36 TiB used: 840.26 GiB (60.1%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WD Blue SN570 1TB
    size: 931.51 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 234100WD temp: 31.9 C scheme: GPT
  ID-2: /dev/sda type: USB vendor: Western Digital
    model: ATA WDC WD5000LPLX-0 size: 465.76 GiB type: N/A serial: <filter>
    rev: 1A05 scheme: MBR
Partition:
  ID-1: / size: 915.32 GiB used: 813.83 GiB (88.9%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 47.0 C mobo: N/A gpu: amdgpu temp: 46.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2483 apt: 2475 flatpak: 8
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/microsoft-edge.list
    1: deb [arch=amd64] https://packages.microsoft.com/repos/edge/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vera main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/openrazer-stable-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/openrazer-stable-jammy.gpg] https://ppa.launchpadcontent.net/openrazer/stable/ubuntu jammy main
  No active apt repos in: /etc/apt/sources.list.d/steam-beta.list
  Active apt repos in: /etc/apt/sources.list.d/steam-stable.list
    1: deb [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https://repo.steampowered.com/steam/ stable steam
    2: deb-src [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https://repo.steampowered.com/steam/ stable steam
Info:
  Processes: 318 Uptime: 2m wakeups: 0 Memory: 14.54 GiB used: 1.3 GiB (9.0%)
  Init: systemd v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12
  Shell: Bash v: 5.1.16 running-in: gnome-terminal inxi: 3.3.13

Just to confirm secure boot has been off the whole time.

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$ mokutil --sb-state
SecureBoot disabled

I have an AMD 2400G cpu and I'm not sure if the integrated graphics are what's causing the issue.
I installed an NVIDIA 4060 Ti and when I tried to boot with the HDMI plugged into the GPU I was getting a nouveau chipset error on boot.
I reconnected the HDMI for the monitor into the CPU and was able to boot after replacing quiet splash with nomodset. (Initially I couldn't even have the GPU plugged into the motherboard at all)

I've made some progress, now I'm at the point where it does have the NVIDIA drivers installed and I am able to choose NVIDIA perfromance mode in the NVIDIA X Server app under PRIME profiles.

I initially used the nouveau driver but changed to the 535 driver once I was able to.
Also upgraded the kernel to 6.5 from 5.15.
I read in a different post that I was supposed to delete the .conf file but wasn't able to find it, just the folder. (Not sure if this is causing an issue.)

Currently whenever I try to shut down and change the HDMI to the gpu it shows a DRM error and goes to a flashing black screen and I can enter tty1.

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[    6.649445] NVRM: GPU 0000:10:00.0: RmInitAdapter failed! (0x25:0x40:1468)
[    6.649528] NVRM: GPU 0000:10:00.0: rm_init_adapter failed, device minor number 0
[    6.649681] [drm:nv_drm_load [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00001000] Failed to allocate NvKmsKapiDevice
[    6.649909] [drm:nv_drm_probe_devices [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00001000] Failed to register device
[    6.650913] [drm] Initialized amdgpu 3.54.0 20150101 for 0000:38:00.0 on minor 0
[    6.659215] fbcon: amdgpudrmfb (fb0) is primary device

The above is from the log where it was able to boot while HDMI was connected to CPU. I'll try to get logs for when it's connected to the GPU, but it's the same as above except I believe there's a third error.

Not sure how to proceed. Will try more drivers in the meanitme, after I add the third error to this post.

In case it helps:

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$ inxi -G
Graphics:
  Device-1: NVIDIA driver: nvidia v: 535.161.07
  Device-2: AMD Raven Ridge [Radeon Vega Series / Radeon Mobile Series]
    driver: amdgpu v: kernel
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu resolution: 1920x1080~60Hz
  OpenGL: renderer: AMD Radeon Vega 11 Graphics (raven LLVM 15.0.7 DRM 3.54
  6.5.0-26-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

[SMG]

Here's my system:

Welcome to the forum, drmpk.

It appears you have established the Nvidia GPU is the problem. Can you remove the Nvidia GPU and have your computer boot normally without having to use recovery mode or the nomodeset kernel parameter?

Do you know if this is the most recent BIOS/UEFI for your computer?
Machine:
Type: Desktop System: HP product: HP Pavilion Gaming Desktop 690-00xx
v: N/A serial: <superuser required> Chassis: type: 3
serial: <superuser required>
Mobo: HP model: 8433 v: 11 serial: <superuser required> UEFI: AMI v: F.52
date: 11/16/2020

Do you know for sure your computer's power supply can handle a 4060 Ti?

This output does not show any ports directly connected to the Nvidia GPU. Have you checked in the BIOS/UEFI to see if there might be a setting so you can directly connect to the Nvidia GPU?

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Graphics:
  Device-1: NVIDIA vendor: Micro-Star MSI driver: nvidia v: 535.161.07 pcie:
    speed: 2.5 GT/s lanes: 8 bus-ID: 10:00.0 chip-ID: 10de:2803 class-ID: 0300
  Device-2: AMD Raven Ridge [Radeon Vega Series / Radeon Mobile Series]
    vendor: Hewlett-Packard driver: amdgpu v: kernel pcie: speed: 8 GT/s
    lanes: 16 ports: active: HDMI-A-1 empty: DP-1,HDMI-A-2 bus-ID: 38:00.0
    chip-ID: 1002:15dd class-ID: 0300

This needs cleaned ASAP. You are getting close to the point where the system will be so full that you cannot log in.
Partition:
ID-1: / size: 915.32 GiB used: 813.83 GiB (88.9%) fs: ext4
dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
dev: /dev/nvme0n1p1

I read in a different post that I was supposed to delete the .conf file but wasn't able to find it, just the folder. (Not sure if this is causing an issue.)

I helps with Nvidia issues all the time and I do not know what this means.

Currently whenever I try to shut down and change the HDMI to the gpu it shows a DRM error and goes to a flashing black screen and I can enter tty1.

Code: Select all

[    6.649445] NVRM: GPU 0000:10:00.0: RmInitAdapter failed! (0x25:0x40:1468)
[    6.649528] NVRM: GPU 0000:10:00.0: rm_init_adapter failed, device minor number 0
[    6.649681] [drm:nv_drm_load [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00001000] Failed to allocate NvKmsKapiDevice
[    6.649909] [drm:nv_drm_probe_devices [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00001000] Failed to register device

Those are often signs of hardware problems.

Will try more drivers in the meanitme, after I add the third error to this post.

Don't try more drivers. Pull it out and make sure the system can boot normally without it.

[drmpk]

Hey SMG, thanks for the reply.

Can you remove the Nvidia GPU and have your computer boot normally without having to use recovery mode or the nomodeset kernel parameter?

I'll take it out and confirm, but I was able to before I installed the gpu. I'll get back to you once I do. I assume I should switch back to quiet splash instead of nomodset to confirm.

Do you know if this is the most recent BIOS/UEFI for your computer?

Oh good catch. I just checked and there's updates from 2023 for the BIOS. They're for windows though but I assume I can still install them?

Do you know for sure your computer's power supply can handle a 4060 Ti?

I believe so, its a 400W PSU, and according to the components requirements I should have enough.
I'll try using a bigger watt PSU and confirm though.

This output does not show any ports directly connected to the Nvidia GPU. Have you checked in the BIOS/UEFI to see if there might be a setting so you can directly connect to the Nvidia GPU?

You mean like the HDMI? I cant connect anything to it and boot, so I left it unconnected.
This is the error I get when the HDMI is connected to the gpu (after the DRM errors).

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kvm_amd: SVM disabled (by BIOS) in MSR_VM_CR on CPU 0

In the BIOS, I saw a setting for NVIDIA VGA. I wasn't able to enable or disable it though. Should I give more info on this?
Maybe updating the BIOS will help.

This needs cleaned ASAP. You are getting close to the point where the system will be so full that you cannot log in.
Partition:
ID-1: / size: 915.32 GiB used: 813.83 GiB (88.9%) fs: ext4
dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
dev: /dev/nvme0n1p1

I deleted 100+Gb and now there's ~180Gb free. I assume the /boot drive is fine? How much free space should I leave in general?

I helps with Nvidia issues all the time and I do not know what this means.

EDIT: Specifically it was

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/etc/xorg.conf

Yeah I think you had mentioned it in a forum post reply. It was in the context of updating the kernel and then deleting that before rebooting.
Or I might be mixing up posts since I dont see it on your guide for troubleshooting graphics issues.

I'll remove it and try booting normally without nomodset or recovery mode and get back.

[SMG]

Can you remove the Nvidia GPU and have your computer boot normally without having to use recovery mode or the nomodeset kernel parameter?

I'll take it out and confirm, but I was able to before I installed the gpu. I'll get back to you once I do. I assume I should switch back to quiet splash instead of nomodset to confirm.

Correct. nomodeset blocks the graphics driver of the onboard GPU from loading.

Do you know if this is the most recent BIOS/UEFI for your computer?

Oh good catch. I just checked and there's updates from 2023 for the BIOS. They're for windows though but I assume I can still install them?

If you have a Windows install you can install them. I think some people have been able to use a Windows install on a usb, but I don't know what the latest tips are to get an HP BIOS/UEFI updated if one does not have a Windows install.

This is the error I get when the HDMI is connected to the gpu (after the DRM errors).

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kvm_amd: SVM disabled (by BIOS) in MSR_VM_CR on CPU 0

In the BIOS, I saw a setting for NVIDIA VGA. I wasn't able to enable or disable it though. Should I give more info on this?
Maybe updating the BIOS will help.

Each motherboard can be different as to how they handle multiple GPUs. I suggest checking the motherboard manual to see what is available for yours.

I believe kvm_amd is a type of virtual machine setting. I don't know that it would have anything to do with GPUs.

I deleted 100+Gb and now there's ~180Gb free. I assume the /boot drive is fine? How much free space should I leave in general?

That's good. Boot drive is fine.

Generally speaking for the root partition it's best to have less than 75% full.

I helps with Nvidia issues all the time and I do not know what this means.

EDIT: Specifically it was

Code: Select all

/etc/xorg.conf

Yeah I think you had mentioned it in a forum post reply. It was in the context of updating the kernel and then deleting that before rebooting.
Or I might be mixing up posts since I dont see it on your guide for troubleshooting graphics issues.

That is a custom file that normally does not exist in Linux Mint.