Laptop speakers no sound

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Snuptychl
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Joined: Wed Mar 27, 2024 5:55 pm

Laptop speakers no sound

Post by Snuptychl »

hello I switched to linux mint 21 and not working is my audio on the speakers from the laptop headphones are working I have tried so many things according to YT but nothing works
one guy tried to help me but still no result
here are the screenshots of our conversation
https://ctrlv.cz/xxyO
https://ctrlv.cz/Fbyk
https://ctrlv.cz/FMRW
https://ctrlv.cz/d6k5
https://ctrlv.cz/jvT9
https://ctrlv.cz/iwyB
https://ctrlv.cz/pufK
https://ctrlv.cz/9xZ8
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SMG
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Location: USA

Re: Laptop speakers no sound

Post by SMG »

Snuptychl wrote: Wed Mar 27, 2024 6:09 pm hello I switched to linux mint 21 and not working is my audio on the speakers from the laptop headphones are working I have tried so many things according to YT but nothing works
Welcome to the forum, Snuptychl.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

Please also provide the output of

Code: Select all

journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
and enclose the results of the output in code tags as described in this tutorial: How to use code display tags on forums.linuxmint.com
Image
A woman typing on a laptop with LM20.3 Cinnamon.
Snuptychl
Level 1
Level 1
Posts: 8
Joined: Wed Mar 27, 2024 5:55 pm

Re: Laptop speakers no sound

Post by Snuptychl »

SMG wrote: Wed Mar 27, 2024 6:30 pm
Snuptychl wrote: Wed Mar 27, 2024 6:09 pm hello I switched to linux mint 21 and not working is my audio on the speakers from the laptop headphones are working I have tried so many things according to YT but nothing works
Welcome to the forum, Snuptychl.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

Please also provide the output of

Code: Select all

journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
and enclose the results of the output in code tags as described in this tutorial: How to use code display tags on forums.linuxmint.com

Code: Select all

System:
  Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
    wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: LENOVO product: 82UG v: Legion S7 16ARHA7 serial: <superuser required>
    Chassis: type: 10 v: Legion S7 16ARHA7 serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0T76461 WIN serial: <superuser required> UEFI: LENOVO
    v: KFCN30WW date: 08/10/2022
Battery:
  ID-1: BAT0 charge: 83.7 Wh (100.0%) condition: 83.7/100.0 Wh (83.7%) volts: 16.9 min: 15.5
    model: Celxpert L21C4PE1 type: Li-poly serial: <filter> status: Full cycles: 62
CPU:
  Info: 8-core model: AMD Ryzen 7 6800H with Radeon Graphics bits: 64 type: MT MCP smt: enabled
    arch: Zen 3 rev: 1 cache: L1: 512 KiB L2: 4 MiB L3: 16 MiB
  Speed (MHz): avg: 2021 high: 4547 min/max: 400/4785 cores: 1: 400 2: 4547 3: 2296 4: 400
    5: 2604 6: 2674 7: 400 8: 2015 9: 2049 10: 2193 11: 2018 12: 2187 13: 2024 14: 2221 15: 2018
    16: 2305 bogomips: 102208
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Navi 23 [Radeon RX 6600/6600 XT/6600M] vendor: Lenovo driver: amdgpu v: kernel
    pcie: speed: 16 GT/s lanes: 16 ports: active: DP-1 empty: HDMI-A-1,eDP-1 bus-ID: 03:00.0
    chip-ID: 1002:73ff class-ID: 0300
  Device-2: AMD Rembrandt vendor: Lenovo driver: amdgpu v: kernel pcie: speed: 16 GT/s lanes: 16
    ports: active: eDP-2 empty: DP-2, DP-3, DP-4, DP-5, DP-6 bus-ID: 07:00.0 chip-ID: 1002:1681
    class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x1200 s-dpi: 96 s-size: 1016x318mm (40.0x12.5") s-diag: 1065mm (41.9")
  Monitor-1: DisplayPort-1-0 mapped: DP-1 pos: primary,left model: MSI Optix G24C
    serial: <filter> res: 1920x1080 dpi: 94 size: 521x293mm (20.5x11.5") diag: 600mm (23.6") modes:
    max: 1920x1080 min: 720x400
  Monitor-2: eDP-1 mapped: eDP-2 pos: right res: 1920x1200 hz: 165 dpi: 141
    size: 345x215mm (13.6x8.5") diag: 407mm (16") modes: max: 1920x1200 min: 640x480
  OpenGL: renderer: REMBRANDT (rembrandt LLVM 15.0.7 DRM 3.54 6.5.0-26-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: AMD Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] driver: snd_hda_intel
    v: kernel pcie: speed: 16 GT/s lanes: 16 bus-ID: 03:00.1 chip-ID: 1002:ab28 class-ID: 0403
  Device-2: AMD vendor: Lenovo driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
    bus-ID: 07:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-3: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Lenovo
    driver: snd_pci_acp6x v: kernel pcie: speed: 16 GT/s lanes: 16 bus-ID: 07:00.5
    chip-ID: 1022:15e2 class-ID: 0480
  Device-4: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel pcie:
    speed: 16 GT/s lanes: 16 bus-ID: 07:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Device-5: Razer USA Seiren Mini type: USB driver: hid-generic,snd-usb-audio,usbhid
    bus-ID: 9-1.2:4 chip-ID: 1532:0531 class-ID: 0300 serial: <filter>
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: MEDIATEK vendor: Lenovo driver: mt7921e v: kernel pcie: speed: 5 GT/s lanes: 1
    port: N/A bus-ID: 04:00.0 chip-ID: 14c3:0616 class-ID: 0280
  IF: wlp4s0 state: up mac: <filter>
  Device-2: ASIX AX88179 Gigabit Ethernet type: USB driver: ax88179_178a bus-ID: 9-1.3:5
    chip-ID: 0b95:1790 class-ID: ff00 serial: <filter>
  IF: enx207bd2a9a1f3 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-3: Realtek RTL8152 Fast Ethernet Adapter type: USB driver: r8152 bus-ID: 9-1.4:6
    chip-ID: 0bda:8152 class-ID: 0000 serial: <filter>
  IF: enx00e04c362da1 state: down mac: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai Wireless_Device type: USB driver: btusb v: 0.8 bus-ID: 3-3:3
    chip-ID: 0489:e0d8 class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 2 state: down bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>
Drives:
  Local Storage: total: 953.87 GiB used: 484.73 GiB (50.8%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: HFS001TEJ9X115N size: 953.87 GiB speed: 63.2 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: 51010A12 temp: 38.9 C scheme: GPT
Partition:
  ID-1: / size: 937.33 GiB used: 484.69 GiB (51.7%) fs: ext4 dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 38.1 MiB (7.5%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-4:2 info: Integrated Express ITE Device(8258) type: Keyboard
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 048d:c977
    class-ID: 0301
  Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 3 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-1:2 info: Logitech USB Receiver type: Mouse,Keyboard,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 98mA chip-ID: 046d:c547
    class-ID: 0300
  Device-2: 3-3:3 info: Foxconn / Hon Hai Wireless_Device type: Bluetooth driver: btusb
    interfaces: 3 rev: 2.1 speed: 480 Mb/s power: 100mA chip-ID: 0489:e0d8 class-ID: e001
    serial: <filter>
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 5-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 5-1:2 info: Shenzhen Goodix FingerPrint type: <vendor specific> driver: N/A
    interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 27c6:550a class-ID: ff00
  Hub-6: 6-0:1 info: Linux Foundation 3.0 root hub ports: N/A rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-7: 7-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-8: 8-0:1 info: Super-speed hub ports: 1 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-9: 9-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-10: 9-1:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s power: 100mA
    chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 9-1.1:3 info: Microdia Backlit Gaming Keyboard type: Keyboard,Mouse
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 400mA chip-ID: 0c45:652f
    class-ID: 0301
  Device-2: 9-1.2:4 info: Razer USA Seiren Mini type: Audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1 speed: 12 Mb/s power: 100mA
    chip-ID: 1532:0531 class-ID: 0300 serial: <filter>
  Device-3: 9-1.3:5 info: ASIX AX88179 Gigabit Ethernet type: Network driver: ax88179_178a
    interfaces: 1 rev: 2.1 speed: 480 Mb/s power: 100mA chip-ID: 0b95:1790 class-ID: ff00
    serial: <filter>
  Device-4: 9-1.4:6 info: Realtek RTL8152 Fast Ethernet Adapter type: Network driver: r8152
    interfaces: 1 rev: 2.1 speed: 480 Mb/s power: 100mA chip-ID: 0bda:8152 class-ID: 0000
    serial: <filter>
  Hub-11: 10-0:1 info: Super-speed hub ports: 1 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A
  Fan Speeds (RPM): N/A
  GPU: device: amdgpu temp: 41.0 C mem: 44.0 C fan: 0 watts: 5.00 device: amdgpu temp: 45.0 C
Repos:
  Packages: apt: 2457
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/libfprint-tod1-group-ppa-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/libfprint-tod1-group-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/libfprint-tod1-group/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com virginia main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  No active apt repos in: /etc/apt/sources.list.d/steam-beta.list
  Active apt repos in: /etc/apt/sources.list.d/steam-stable.list
    1: deb [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
    2: deb-src [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu jammy main
Info:
  Processes: 414 Uptime: 8m wakeups: 1 Memory: 14.81 GiB used: 3.18 GiB (21.5%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
  inxi: 3.3.13
Snuptychl
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Posts: 8
Joined: Wed Mar 27, 2024 5:55 pm

Re: Laptop speakers no sound

Post by Snuptychl »

SMG wrote: Wed Mar 27, 2024 6:30 pm
Snuptychl wrote: Wed Mar 27, 2024 6:09 pm hello I switched to linux mint 21 and not working is my audio on the speakers from the laptop headphones are working I have tried so many things according to YT but nothing works
Welcome to the forum, Snuptychl.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

Please also provide the output of

Code: Select all

journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
and enclose the results of the output in code tags as described in this tutorial: How to use code display tags on forums.linuxmint.com
https://ctrlv.cz/Qftl
User avatar
SMG
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Posts: 32007
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Laptop speakers no sound

Post by SMG »

Snuptychl wrote: Wed Mar 27, 2024 6:46 pm Machine:
Type: Laptop System: LENOVO product: 82UG v: Legion S7 16ARHA7 serial: <superuser required>
Chassis: type: 10 v: Legion S7 16ARHA7 serial: <superuser required>
Mobo: LENOVO model: LNVNB161216 v: SDK0T76461 WIN serial: <superuser required> UEFI: LENOVO
v: KFCN30WW date: 08/10/2022
I suggest you upgrade to the latest BIOS/UEFI which appears to be version 44 if I found the correct link.

I wanted to copy some of the lines from the other output I requested to show you the problem, but you pasted them into an image which makes that not possible. We ask people to use code tags and paste the results into a reply specifically so we can explain and give details. Photos just make it harder to help people. No one wants to be clicking a lot of links just to get information when the info can be posted into a reply box.

I believe there may be a workaround in place for your laptop which may not require updating the BIOS/UEFI. However, I don't know enough about the Legion models to know if this fix applies to your model
linux-firmware: Add CS35L41 firmware for Lenovo Legion 7i gen7 laptop (16IAX7)

There is also one cirrus: Add CS35L41 firmware for Legion Slim 7 Gen 8 laptops.
Image
A woman typing on a laptop with LM20.3 Cinnamon.
Snuptychl
Level 1
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Posts: 8
Joined: Wed Mar 27, 2024 5:55 pm

Re: Laptop speakers no sound

Post by Snuptychl »

SMG wrote: Wed Mar 27, 2024 7:28 pm
Snuptychl wrote: Wed Mar 27, 2024 6:46 pm Machine:
Type: Laptop System: LENOVO product: 82UG v: Legion S7 16ARHA7 serial: <superuser required>
Chassis: type: 10 v: Legion S7 16ARHA7 serial: <superuser required>
Mobo: LENOVO model: LNVNB161216 v: SDK0T76461 WIN serial: <superuser required> UEFI: LENOVO
v: KFCN30WW date: 08/10/2022
I suggest you upgrade to the latest BIOS/UEFI which appears to be version 44 if I found the correct link.

I wanted to copy some of the lines from the other output I requested to show you the problem, but you pasted them into an image which makes that not possible. We ask people to use code tags and paste the results into a reply specifically so we can explain and give details. Photos just make it harder to help people. No one wants to be clicking a lot of links just to get information when the info can be posted into a reply box.

I believe there may be a workaround in place for your laptop which may not require updating the BIOS/UEFI. However, I don't know enough about the Legion models to know if this fix applies to your model
linux-firmware: Add CS35L41 firmware for Lenovo Legion 7i gen7 laptop (16IAX7)

There is also one cirrus: Add CS35L41 firmware for Legion Slim 7 Gen 8 laptops.
I'm sorry I didn't answer. I didn't have time.
I tried to update the bios but I don't know how I tried following videos and stuff but I can't I looked at the other link you sent but I don't understand absolutely nothing from it I would be glad for any help

Code: Select all

snuptychl@snuptychl:~$ journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
Mar 29 20:13:56 snuptychl kernel: ACPI: \_SB_.PCI0.GP17.HDAU.PWRS: New power resource
Mar 29 20:13:56 snuptychl kernel: [drm] DP-HDMI FRL PCON supported
Mar 29 20:13:56 snuptychl kernel: [drm] DP-HDMI FRL PCON supported
Mar 29 20:13:56 snuptychl kernel: snd_pci_acp6x 0000:07:00.5: enabling device (0000 -> 0002)
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: Failed property cirrus,dev-index: -22
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: error -EINVAL: Platform not supported
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda: probe of i2c-CSC3551:00-cs35l41-hda.0 failed with error -22
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: Failed property cirrus,dev-index: -22
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: error -EINVAL: Platform not supported
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda: probe of i2c-CSC3551:00-cs35l41-hda.1 failed with error -22
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:03:00.1: enabling device (0000 -> 0002)
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:03:00.1: Handle vga_switcheroo audio client
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:03:00.1: Force to non-snoop mode
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:07:00.1: enabling device (0000 -> 0002)
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:07:00.1: Handle vga_switcheroo audio client
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:07:00.6: enabling device (0000 -> 0002)
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:03:00.1: bound 0000:03:00.0 (ops amdgpu_dm_audio_component_bind_ops [amdgpu])
Mar 29 20:13:56 snuptychl kernel: snd_hda_intel 0000:07:00.1: bound 0000:07:00.0 (ops amdgpu_dm_audio_component_bind_ops [amdgpu])
Mar 29 20:13:56 snuptychl kernel: input: HD-Audio Generic HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:08.1/0000:07:00.1/sound/card1/input15
Mar 29 20:13:56 snuptychl kernel: input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card0/input13
Mar 29 20:13:56 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0: autoconfig for ALC287: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
Mar 29 20:13:56 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Mar 29 20:13:56 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
Mar 29 20:13:56 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    mono: mono_out=0x0
Mar 29 20:13:56 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    inputs:
Mar 29 20:13:56 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:      Mic=0x19
Mar 29 20:13:57 snuptychl kernel: input: HD-Audio Generic Mic as /devices/pci0000:00/0000:00:08.1/0000:07:00.6/sound/card2/input16
Mar 29 20:13:57 snuptychl kernel: input: HDA ATI HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card0/input14
Mar 29 20:13:57 snuptychl kernel: input: HD-Audio Generic Headphone as /devices/pci0000:00/0000:00:08.1/0000:07:00.6/sound/card2/input17
Last edited by SMG on Fri Mar 29, 2024 4:15 pm, edited 1 time in total.
Reason: Added code tags.
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SMG
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Location: USA

Re: Laptop speakers no sound

Post by SMG »

Snuptychl wrote: Fri Mar 29, 2024 4:00 pm I'm sorry I didn't answer. I didn't have time.
The topic stays open for 6 months so you have plenty of time to live life as well as troubleshoot this issue. :)
Snuptychl wrote: Fri Mar 29, 2024 4:00 pmI tried to update the bios but I don't know how I tried following videos and stuff
How to update the BIOS/UEFI is something you need to contact Lenovo for your options. You may need to have Windows installed to do it. Lenovo does have community forums if you have questions about updating.

The below information indicates your laptop has Cirrus amplifiers in it.

Code: Select all

Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: Failed property cirrus,dev-index: -22
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: error -EINVAL: Platform not supported
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda: probe of i2c-CSC3551:00-cs35l41-hda.0 failed with error -22
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: Failed property cirrus,dev-index: -22
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: error -EINVAL: Platform not supported
Mar 29 20:13:56 snuptychl kernel: cs35l41-hda: probe of i2c-CSC3551:00-cs35l41-hda.1 failed with error -22
The amplifiers sit between the sound source and the speakers and when the amplifiers do not have the proper drivers then sound cannot pass through to the speakers. The lines above indicate the proper information is not set in the BIOS/UEFI so these amplifiers will work in Linux-based distros.
Snuptychl wrote: Fri Mar 29, 2024 4:00 pm but I can't I looked at the other link you sent but I don't understand absolutely nothing from it I would be glad for any help
I do not know much about Lenovo models to know if updating the firmware will help your situation. The general idea is to update the linux-firmware so even if Lenovo does not fix the BIOS/UEFI then it would still be possible for the amplifiers to work.

We can see if that will help in your situation. Here are instructions to update your system with the latest cirrus linux-firmware.
  • Take a Timeshift snapshot. If this change causes problems, a snapshot will be the best way to reverse the change.
  • Please go to this page and download the linux-firmware-main.tar.gz firmware package into your Downloads directory. Make sure there is still a red rectangle with HEAD in it and a green rectangle with main in it. If not, stop and I will get you updated information.
  • Right-click the downloaded file and select "Extract here". That will create a directory named linux-firmware-main.
  • Navigate to the cirrus folder in the linux-firmware-main directory just created and open a terminal in that cirrus directory and run the following lines one at a time.

    Code: Select all

    sudo cp -u -r * /lib/firmware/cirrus/
    sudo update-initramfs -u -k all
  • Reboot the computer.
If you have any questions on the instructions, just ask.

After you do that, check for sound and if there is still not sound re-run the

Code: Select all

journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
and post the results in a reply. Hopefully, the output would give a clue as to what to try next.
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Re: Laptop speakers no sound

Post by Snuptychl »

SMG wrote: Fri Mar 29, 2024 7:31 pm
I updated the firmware and still nothing I still have the same error and bios I will try to update via QEMU if it works and is it a good idea ?
but it looks like my microphone works which also didn't work but I'm not sure because I'm using a usb microphone

Code: Select all

snuptychl@snuptychl:~$ journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
Mar 30 10:39:09 snuptychl kernel: ACPI: \_SB_.PCI0.GP17.HDAU.PWRS: New power resource
Mar 30 10:39:09 snuptychl kernel: [drm] DP-HDMI FRL PCON supported
Mar 30 10:39:09 snuptychl kernel: [drm] DP-HDMI FRL PCON supported
Mar 30 10:39:09 snuptychl kernel: snd_pci_acp6x 0000:07:00.5: enabling device (0000 -> 0002)
Mar 30 10:39:09 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: Failed property cirrus,dev-index: -22
Mar 30 10:39:09 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.0: error -EINVAL: Platform not supported
Mar 30 10:39:09 snuptychl kernel: cs35l41-hda: probe of i2c-CSC3551:00-cs35l41-hda.0 failed with error -22
Mar 30 10:39:09 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: Failed property cirrus,dev-index: -22
Mar 30 10:39:09 snuptychl kernel: cs35l41-hda i2c-CSC3551:00-cs35l41-hda.1: error -EINVAL: Platform not supported
Mar 30 10:39:09 snuptychl kernel: cs35l41-hda: probe of i2c-CSC3551:00-cs35l41-hda.1 failed with error -22
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:03:00.1: enabling device (0000 -> 0002)
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:03:00.1: Handle vga_switcheroo audio client
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:03:00.1: Force to non-snoop mode
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:07:00.1: enabling device (0000 -> 0002)
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:07:00.1: Handle vga_switcheroo audio client
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:07:00.6: enabling device (0000 -> 0002)
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:03:00.1: bound 0000:03:00.0 (ops amdgpu_dm_audio_component_bind_ops [amdgpu])
Mar 30 10:39:09 snuptychl kernel: snd_hda_intel 0000:07:00.1: bound 0000:07:00.0 (ops amdgpu_dm_audio_component_bind_ops [amdgpu])
Mar 30 10:39:09 snuptychl kernel: input: HD-Audio Generic HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:08.1/0000:07:00.1/sound/card1/input15
Mar 30 10:39:09 snuptychl kernel: input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card0/input13
Mar 30 10:39:09 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0: autoconfig for ALC287: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
Mar 30 10:39:09 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Mar 30 10:39:09 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
Mar 30 10:39:09 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    mono: mono_out=0x0
Mar 30 10:39:09 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:    inputs:
Mar 30 10:39:09 snuptychl kernel: snd_hda_codec_realtek hdaudioC2D0:      Mic=0x19
Mar 30 10:39:09 snuptychl kernel: input: HD-Audio Generic Mic as /devices/pci0000:00/0000:00:08.1/0000:07:00.6/sound/card2/input16
Mar 30 10:39:09 snuptychl kernel: input: HDA ATI HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card0/input14
Mar 30 10:39:09 snuptychl kernel: input: HD-Audio Generic Headphone as /devices/pci0000:00/0000:00:08.1/0000:07:00.6/sound/card2/input17
Last edited by SMG on Sat Mar 30, 2024 9:20 am, edited 1 time in total.
Reason: Shortened quote (which is a repeat of the prior post) and added code tags to the terminal output.
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Re: Laptop speakers no sound

Post by SMG »

Snuptychl wrote: Sat Mar 30, 2024 5:54 amI updated the firmware and still nothing I still have the same error and bios I will try to update via QEMU if it works and is it a good idea ?
No, it is not a good idea to try and update computer firmware(BIOS/UEFI) using a virtual machine. You need to update it using the instructions from the manufacturer because BIOS/UEFI is from the manufacturer. BIOS/UEFI not part of the operating system software; it is considered part of the hardware.

My guess from my initial reading of the firmware was your hardware is a different model than the ones listed so there may not be a workaround for it yet if a BIOS/UEFI update does not fix the issue.
Snuptychl wrote: Sat Mar 30, 2024 5:54 ambut it looks like my microphone works which also didn't work but I'm not sure because I'm using a usb microphone
USB devices are likely using usb drivers (ie. different drivers than the ones we are trying to get working).

Many people with this issue have been able to get bluetooth sound devices to work. Bluetooth sound works a different way and is not affected by this issue.
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Re: Laptop speakers no sound

Post by Dan-cer »

Even if the topic starter has most likely checked to test the mute button: It has already happened to me that I asked a similar question in the forum, and then it turned out that I had only pressed a certain button by mistake. In reality, everything was fine.
How you get better results when searching for yourself.
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Re: Laptop speakers no sound

Post by seasons »

In addition to the firmware, you probably need a model-specific quirk in the kernel, like this: https://github.com/torvalds/linux/blob/ ... k.c#L10346
Is it is possible for you to run update-pciids and show the output of the lspci command?:

Code: Select all

sudo update-pciids
lspci -nnv | grep -iA1 audio
Also, as others pointed out, VM's or wine don't have the low-level access needed to update the BIOS. But I don't think a BIOS update is going to help here anyway.
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Re: Laptop speakers no sound

Post by Snuptychl »

seasons wrote: Sat Mar 30, 2024 9:58 am In addition to the firmware, you probably need a model-specific quirk in the kernel, like this: https://github.com/torvalds/linux/blob/ ... k.c#L10346
Is it is possible for you to run update-pciids and show the output of the lspci command?:

Code: Select all

sudo update-pciids
lspci -nnv | grep -iA1 audio
Also, as others pointed out, VM's or wine don't have the low-level access needed to update the BIOS. But I don't think a BIOS update is going to help here anyway.
snuptychl@snuptychl:~$ lspci -nnv | grep -iA1 audio
pcilib: Error reading /sys/bus/pci/devices/0000:00:08.3/label: Operation not permitted
03:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Navi 21/23 HDMI/DP Audio Controller [1002:ab28]
Subsystem: Lenovo Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] [17aa:3803]
Flags: bus master, fast devsel, latency 0, IRQ 77, IOMMU group 16
--
07:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller [1002:1640]
Subsystem: Lenovo Device [17aa:380e]
--
07:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor [1022:15e2] (rev 60)
Subsystem: Lenovo Raven/Raven2/FireFlight/Renoir Audio Processor [17aa:385e]
Flags: bus master, fast devsel, latency 0, IRQ 76, IOMMU group 25
--
07:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller [1022:15e3]
Subsystem: Lenovo Family 17h (Models 10h-1fh) HD Audio Controller [17aa:385c]
Flags: bus master, fast devsel, latency 0, IRQ 79, IOMMU group 26

Edit: i have rx6600s
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Re: Laptop speakers no sound

Post by Snuptychl »

SMG wrote: Sat Mar 30, 2024 9:24 am
Snuptychl wrote: Sat Mar 30, 2024 5:54 amI updated the firmware and still nothing I still have the same error and bios I will try to update via QEMU if it works and is it a good idea ?
No, it is not a good idea to try and update computer firmware(BIOS/UEFI) using a virtual machine. You need to update it using the instructions from the manufacturer because BIOS/UEFI is from the manufacturer. BIOS/UEFI not part of the operating system software; it is considered part of the hardware.

My guess from my initial reading of the firmware was your hardware is a different model than the ones listed so there may not be a workaround for it yet if a BIOS/UEFI update does not fix the issue.
Snuptychl wrote: Sat Mar 30, 2024 5:54 ambut it looks like my microphone works which also didn't work but I'm not sure because I'm using a usb microphone
USB devices are likely using usb drivers (ie. different drivers than the ones we are trying to get working).

Many people with this issue have been able to get bluetooth sound devices to work. Bluetooth sound works a different way and is not affected by this issue.
ok understood thanks..
hmm... so what to do next? i contacted lenovo for that bios update
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Re: Laptop speakers no sound

Post by SMG »

Snuptychl wrote: Sat Mar 30, 2024 3:46 pmhmm... so what to do next? i contacted lenovo for that bios update
I have given you all the ideas I have.

I don't see your laptop version in the list seasons provided, but maybe they will have other ideas. Or you may have to wait and see if future firmware updates will fix the problem.

When you buy a laptop that is only guaranteed to work with Windows, then sometimes things like this will happen.
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Re: Laptop speakers no sound

Post by seasons »

Snuptychl wrote: Sat Mar 30, 2024 2:33 pm Subsystem: Lenovo Family 17h (Models 10h-1fh) HD Audio Controller [17aa:385c]
Then you probably should file a bug on kernel.bugzilla following their protocols.
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Re: Laptop speakers no sound

Post by Snuptychl »

seasons wrote: Sat Mar 30, 2024 7:48 pm
Snuptychl wrote: Sat Mar 30, 2024 2:33 pm Subsystem: Lenovo Family 17h (Models 10h-1fh) HD Audio Controller [17aa:385c]
Then you probably should file a bug on kernel.bugzilla following their protocols.
i will do that
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Re: Laptop speakers no sound

Post by painkiller »

hey just upgrade your kernel and all your problems will be gone. I have a lenovo legion 7i gen 8 and I had the same issues has you all I did is upgrade and my problems were all gone. Choose a kernel that is superior to 6.6
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Re: Laptop speakers no sound

Post by SMG »

painkiller wrote: Tue Apr 16, 2024 12:54 pmI have a lenovo legion 7i gen 8 and I had the same issues has you all I did is upgrade and my problems were all gone.
Welcome to the forum, painkiller.

Your computer has a 13th-gen Intel CPU with Nvidia graphics while the OP of this topic has a AMD Ryzen 7 6800H with an AMD 6600 GPU. That does not sound like similar hardware.

Please provide the output of lspci -nnv | grep -iA1 audio so we can see what your computer has.
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Re: Laptop speakers no sound

Post by painkiller »

trust it will work does not matter if it is INTEL or AMD just updating your kernel will change the issues. In linux mint your kernel can only be at 6.5.0-27 some files will be missing for your Lenovo Legion if you compile your kernel to a a stable version like 6.6.2 or up you will get those missing files and your audio will work perfectly.
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Re: Laptop speakers no sound

Post by painkiller »

Code: Select all

 
 lspci -nnv | grep -iA1 audio

 00:1f.3 Audio device [0403]: Intel Corporation Device [8086:51ca] (rev 01) (prog-if 80)
	Subsystem: Lenovo Device [17aa:3864]
--
01:00.1 Audio device [0403]: NVIDIA Corporation Device [10de:22bd] (rev a1)
	Subsystem: Lenovo Device [17aa:3e67]
               
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