Laptop does not power down after shutdown

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romel
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Laptop does not power down after shutdown

Post by romel »

I have just installed Linux Mint 21.3 Cinnamon on my Lenovo V470 (rather old laptop that was previously running Windows 7). Everything works well except that when I shut down, the laptop display shuts down (turn dark) but the laptop still seems to be running. In fact, the laptop fan seems to run faster. I have left the laptop on for >30 minutes to see if it will shut off completely eventually but it does not. Only way to shut down is to press and hold my power button.

I have even tried installing Linux Mint XFCE 20.3 and the issue seems to still persist. Only clue I have is that when the laptop was trying to shut down during installation, it displayed an error with loads of SQUASHFS errors and "Failed to execute shutdown binary". Thank you.
mikeflan
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Re: Laptop does not power down after shutdown

Post by mikeflan »

Hello and welcome to the forum.

Please type this in a terminal:

Code: Select all

inxi -Fxxxrzc0 --usb
Post the output to this forum in "Code" tags. The button that inserts these Code tags is marked </>, which is in the mini toolbar above the edit box where you type your reply.
viewtopic.php?f=42&t=364929
viewtopic.php?t=364941
romel
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Re: Laptop does not power down after shutdown

Post by romel »

hi mikeflan, thank you for your warm welcome and responding. This is what I see. First time doing this, i hope i pasted it correctly.

Code: Select all

System:
  Kernel: 5.15.0-91-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: LENOVO product: HuronRiver Platform v: Lenovo V470
    serial: <superuser required> Chassis: type: 10 v: 0.1
    serial: <superuser required>
  Mobo: LENOVO model: Emerald Lake v: FAB1 serial: <superuser required>
    UEFI: LENOVO v: 43CN28WW date: 02/22/2011
Battery:
  ID-1: BAT0 charge: 42.7 Wh (95.7%) condition: 44.6/47.5 Wh (93.9%)
    volts: 11.7 min: 10.8 model: SANYO L09S6Y02 type: Unknown serial: <filter>
    status: Discharging
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard
    serial: <filter> charge: 55% (should be ignored) rechargeable: yes
    status: Discharging
CPU:
  Info: quad core model: Intel Core i7-2630QM bits: 64 type: MT MCP
    smt: enabled arch: Sandy Bridge rev: 7 cache: L1: 256 KiB L2: 1024 KiB
    L3: 6 MiB
  Speed (MHz): avg: 1434 high: 2794 min/max: 800/2900 cores: 1: 861 2: 1344
    3: 844 4: 2740 5: 2794 6: 991 7: 1106 8: 798 bogomips: 31929
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
Graphics:
  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics
    vendor: Lenovo driver: i915 v: kernel ports: active: VGA-1 off: LVDS-1
    empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:0116 class-ID: 0300
  Device-2: Realtek Lenovo easy camera type: USB driver: uvcvideo
    bus-ID: 1-1.5:3 chip-ID: 0bda:58ea class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3")
    s-diag: 583mm (23")
  Monitor-1: VGA-1 model: Dell G2410 serial: <filter> res: 1920x1080 hz: 60
    dpi: 92 size: 531x298mm (20.9x11.7") diag: 609mm (24") modes:
    max: 1920x1080 min: 720x400
  OpenGL: renderer: Mesa Intel HD Graphics 3000 (SNB GT2)
    v: 3.3 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio
    vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:1c20 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-91-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Centrino Wireless-N 1000 [Condor Peak] driver: iwlwifi
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:0084
    class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1
    port: 2000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai Broadcom Bluetooth 2.1 Device type: USB
    driver: btusb v: 0.8 bus-ID: 2-1.4:5 chip-ID: 0489:e00d class-ID: fe01
    serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 3 state: up address: <filter>
    bt-v: 2.0 lmp-v: 3.0 sub-v: 4203 hci-v: 3.0 rev: 1d8
Drives:
  Local Storage: total: 238.47 GiB used: 11.05 GiB (4.6%)
  ID-1: /dev/sda model: EDILOCA ES106 256GB size: 238.47 GiB
    speed: 6.0 Gb/s type: SSD serial: <filter> rev: 3B0 scheme: GPT
Partition:
  ID-1: / size: 233.18 GiB used: 11.05 GiB (4.7%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900
  Device-1: 1-1.5:3 info: Realtek Lenovo easy camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 0bda:58ea class-ID: 0e02 serial: <filter>
  Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900
  Device-1: 2-1.2:3 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c534 class-ID: 0301
  Device-2: 2-1.4:5 info: Foxconn / Hon Hai Broadcom Bluetooth 2.1 Device
    type: Bluetooth driver: btusb interfaces: 4 rev: 2.0 speed: 12 Mb/s
    chip-ID: 0489:e00d class-ID: fe01 serial: <filter>
  Device-3: 2-1.6:4 info: Realtek RTS5139 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0139
    class-ID: ff00 serial: <filter>
Sensors:
  System Temperatures: cpu: 53.0 C mobo: 35.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2163
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com virginia main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 286 Uptime: 3m wakeups: 3 Memory: 3.74 GiB
  used: 2.34 GiB (62.6%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13
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PaulL
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Re: Laptop does not power down after shutdown

Post by PaulL »

romel wrote: Tue Jun 11, 2024 11:34 pm
How are you trying to shut down your laptop? Please describe the process you are using.

Also, does the machine shut down properly if you type the following command in a terminal?

Code: Select all

sudo shutdown -P now
deepakdeshp
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Re: Laptop does not power down after shutdown

Post by deepakdeshp »

If the system doesn't shutdown properly please do the following to shutdown.
1. Enter sync command in terminal
2. Use REISUB method .https://www.reddit.com/r/Ubuntu/comment ... esponding/
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
romel
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Re: Laptop does not power down after shutdown

Post by romel »

hi PaulL,

I have been suing the Quit button on the bottom left corner and click on Shut Down. It will momentarily go into Linux Mint Screen for a while and then the screen will switch off. Unfortunately, the computer is still powered on with the fan running.

I have tried using the sudo code - it does the same thing.. shuts down the screen but the laptop is still running. In fact, it is almost like the fan just turns on high when I try to shut down.

Thank you for your advice though. Sadly it still does not fix the issue. I really appreciate you trying to help.

I read some thread that alluded to it being a Chinese made laptop and that I don't have access to BIOS. not sure if that means anything/

best regards,
romel
Last edited by romel on Mon Jun 17, 2024 11:55 pm, edited 1 time in total.
romel
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Re: Laptop does not power down after shutdown

Post by romel »

Dear deepakdeshp,
I tried doing the REISUB when my laptop is running and it just restarts. I am not sure if that is what it was supposed to do. But I am still grateful that you tried. Unfortunately, that does not seem to fix the problem.

I read some thread that alluded to it being a Chinese made laptop and that I don't have access to BIOS. not sure if that means anything.

Many thanks for trying deepakdeshp.

best regards,
Romel
deepakdeshp
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Re: Laptop does not power down after shutdown

Post by deepakdeshp »

Code: Select all

 sync;sudo init 0
command should power down the machine. REIsub method will reboot if the machine hangs.
You are welcome.
Deepak
Last edited by deepakdeshp on Tue Jun 18, 2024 9:30 am, edited 1 time in total.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
deepakdeshp
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Re: Laptop does not power down after shutdown

Post by deepakdeshp »

If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
mikeflan
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Re: Laptop does not power down after shutdown

Post by mikeflan »

REIsub method will reboot if the machine hangs.
s, u, b will reboot almost every time since that is what it is supposed to do.
s, u, o is for shutdown:

This sequence will close your system cleanly:
While holding down the Alt key, press SysRq (Prnt Scrn), then s, u, b to Reboot or s, u, o to Shutdown. Wait a second or two between each key press.

Hold the Alt key the whole time. The r, e, i is not needed.
romel
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Re: Laptop does not power down after shutdown

Post by romel »

Thank you Mikeflan. Sadly, it still does not fix the issue. It goes into shut down mode but the laptop still does not power down.
mikeflan
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Re: Laptop does not power down after shutdown

Post by mikeflan »

Start a terminal and type this in it:

Code: Select all

journalctl -f
Please type this in a second terminal and post the response:

Code: Select all

shutdown -h now
Please type this in the second terminal and post the response:

Code: Select all

poweroff
Any good indicators in the first terminal?

Then reboot and type this in a terminal and post the response:

Code: Select all

journalctl -rb -1 | head -30
romel
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Re: Laptop does not power down after shutdown

Post by romel »

hi mikeflan,

Sorry, I am a total noob and I am not sure if I am doing the right thing. I did start the journalctl -f and did a shutdown -h now. The laptop will shut down but it still does not power down. I then tied to use the journalctl -rb -1 | head -30. Hope that makes sense.

This is what I have got.

Code: Select all

clarissa@clarissa-Lenovo-V470:~$ journalctl -rb -1 | head -30
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd-journald[403]: Journal stopped
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd-shutdown[1]: Syncing filesystems and block devices.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd-coredump[2107]: Failed to connect to coredump service: Connection refused
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Shutting down.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Reached target System Power Off.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Finished System Power Off.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: systemd-poweroff.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Reached target Late Shutdown Services.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Finished Shuts down the "live" preinstalled system cleanly.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: casper.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Starting Shuts down the "live" preinstalled system cleanly...
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Reached target System Shutdown.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopped Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: lvm2-monitor.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopped Remount Root and Kernel File Systems.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: systemd-remount-fs.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopped Create System Users.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: systemd-sysusers.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopped Create Static Device Nodes in /dev.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: systemd-tmpfiles-setup-dev.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopping Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling...
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopped target Preparation for Local File Systems.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Removed slice Slice /system/systemd-fsck.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Stopped File System Check on /dev/disk/by-uuid/32E3-6950.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: systemd-fsck@dev-disk-by\x2duuid-32E3\x2d6950.service: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Reached target Unmount All Filesystems.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Unmounted /run/credentials/systemd-sysusers.service.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: run-credentials-systemd\x2dsysusers.service.mount: Deactivated successfully.
Jul 01 00:02:13 clarissa-Lenovo-V470 systemd[1]: Unmounted /boot/efi.
By the way, i realize that there is someone else faces similar problem but he is trying to install on a mac. This is the thread: viewtopic.php?t=422895

Thank you so much for bearing with me and still answering/suggesting things for me to try, i really appreciate it!
mikeflan
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Re: Laptop does not power down after shutdown

Post by mikeflan »

I compared yours to mine and decided that journalctl -rb -1 did not reveal your problem. Your system and mine both got to Shutting down. and Journal stopped. I don't know what else to do to find your problem.

Here is my journalctl -rb -1 | head -30 :

Code: Select all

$ journalctl -rb -1 | head -30
Jul 01 07:41:28 mike-LM systemd-journald[449]: Journal stopped
Jul 01 07:41:28 mike-LM systemd-shutdown[1]: Syncing filesystems and block devices.
Jul 01 07:41:28 mike-LM systemd[1]: Shutting down.
Jul 01 07:41:28 mike-LM systemd[1]: Reached target System Reboot.
Jul 01 07:41:28 mike-LM systemd[1]: Finished System Reboot.
Jul 01 07:41:28 mike-LM systemd[1]: systemd-reboot.service: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Reached target Late Shutdown Services.
Jul 01 07:41:28 mike-LM systemd[1]: plymouth-reboot.service: Failed with result 'core-dump'.
Jul 01 07:41:28 mike-LM systemd[1]: plymouth-reboot.service: Main process exited, code=dumped, status=6/ABRT
Jul 01 07:41:28 mike-LM systemd-coredump[28808]: Failed to connect to coredump service: Connection refused
Jul 01 07:41:28 mike-LM systemd[1]: Finished Shuts down the "live" preinstalled system cleanly.
Jul 01 07:41:28 mike-LM systemd[1]: casper.service: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Starting Shuts down the "live" preinstalled system cleanly...
Jul 01 07:41:28 mike-LM systemd[1]: Reached target System Shutdown.
Jul 01 07:41:28 mike-LM systemd[1]: Stopped Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.
Jul 01 07:41:28 mike-LM systemd[1]: lvm2-monitor.service: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Stopped Remount Root and Kernel File Systems.
Jul 01 07:41:28 mike-LM systemd[1]: systemd-remount-fs.service: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Stopped Create System Users.
Jul 01 07:41:28 mike-LM systemd[1]: systemd-sysusers.service: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Stopped Create Static Device Nodes in /dev.
Jul 01 07:41:28 mike-LM systemd[1]: systemd-tmpfiles-setup-dev.service: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Stopping Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling...
Jul 01 07:41:28 mike-LM systemd[1]: Reached target Unmount All Filesystems.
Jul 01 07:41:28 mike-LM systemd[1]: Stopped target Preparation for Local File Systems.
Jul 01 07:41:28 mike-LM systemd[1]: Unmounted /media/mike/main1.
Jul 01 07:41:28 mike-LM systemd[1]: media-mike-main1.mount: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Unmounted /media/mike/bu1.
Jul 01 07:41:28 mike-LM systemd[1]: media-mike-bu1.mount: Deactivated successfully.
Jul 01 07:41:28 mike-LM systemd[1]: Unmounted /run/credentials/systemd-sysusers.service.
$
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