Login window won't show up

[Jokefar]

Hi
Im new to linux mint, my problem is when i boot linux mint the background shows up without anything, even the login window won't show!, i tried a lot of solutions like install new kernel, using (startx) or reinstall linux but nothing really changed all what i can do is access to the command window by pressing (CTRL + ALT + F1)
Note : i can run linux with no problems in compatibility mode
(im using Linux Mint 22 cinnamon)

[all41]

Hi
Im new to linux mint, my problem is when i boot linux mint the background shows up without anything, even the login window won't show!, i tried a lot of solutions like install new kernel, using (startx) or reinstall linux but nothing really changed all what i can do is access to the command window by pressing (CTRL + ALT + F1)
Note : i can run linux with no problems in compatibility mode
(im using Linux Mint 22 cinnamon)

We know nothing regarding your graphics. Boot compatibility mode
This is stated here often:

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware

That is your best option to get focused help with this

[Jokefar]

Thank you for responding
Here's my Laptop information

Code: Select all

System:
  Kernel: 6.8.0-49-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0 clocksource: tsc
  Desktop: Cinnamon v: 6.2.7 tk: GTK v: 3.24.41 wm: Muffin v: 6.2.0 tools: cinnamon-screensaver
    vt: 7 dm: LightDM v: 1.30.0 Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble
Machine:
  Type: Laptop System: LENOVO product: 20236 v: Lenovo G500 serial: <superuser required> Chassis:
    type: 10 v: Lenovo G500 serial: <superuser required>
  Mobo: LENOVO model: INVALID v: 00000000Not Defined serial: <superuser required>
    part-nu: LENOVO_MT_20236 uuid: <superuser required> UEFI-[Legacy]: LENOVO v: 78CN24WW(V2.02)
    date: 09/23/2013
Battery:
  ID-1: BAT1 charge: 6.1 Wh (18.5%) condition: 32.9/42.8 Wh (77.0%) power: 11.3 W volts: 10.9
    min: 10.8 model: LENOVO PABAS0241231 type: Li-ion serial: <filter> status: charging
CPU:
  Info: single core model: Intel Core i3-3110M bits: 64 arch: Ivy Bridge rev: 9 cache: L1: 64 KiB
    L2: 256 KiB L3: 3 MiB
  Speed (MHz): 2394 min/max: 1200/2400 core: 1: 2394 bogomips: 4788
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Lenovo driver: N/A arch: Gen-7
    bus-ID: 00:02.0 chip-ID: 8086:0166 class-ID: 0300
  Device-2: Syntek Lenovo EasyCamera driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1
    bus-ID: 3-4:2 chip-ID: 174f:114f class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
    loaded: modesetting,vesa unloaded: fbdev dri: swrast gpu: N/A display-ID: :0 screens: 1
  Screen-1: 0 s-res: 800x600 s-dpi: 96 s-size: 211x158mm (8.31x6.22") s-diag: 264mm (10.38")
  Monitor-1: Unknown-1 mapped: None-1 res: 800x600 hz: 60 size: N/A modes: 800x600
  API: EGL v: 1.5 platforms: device: 0 drv: swrast gbm: drv: kms_swrast surfaceless: drv: swrast
    x11: drv: swrast inactive: wayland
  API: OpenGL v: 4.5 vendor: mesa v: 24.0.9-0ubuntu0.1 glx-v: 1.4 direct-render: yes
    renderer: llvmpipe (LLVM 17.0.6 256 bits) device-ID: ffffffff:ffffffff
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Lenovo 7 driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403
  API: ALSA v: k6.8.0-49-generic status: kernel-api
  Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Qualcomm Atheros QCA8172 Fast Ethernet vendor: Lenovo driver: alx v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 01:00.0 chip-ID: 1969:10a0 class-ID: 0200
  IF: enp1s0 state: down mac: <filter>
  Device-2: Intel Centrino Wireless-N 135 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:0893 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Centrino Bluetooth Wireless Transceiver driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 bus-ID: 1-1.3:3 chip-ID: 8087:07da class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>
Drives:
  Local Storage: total: 298.09 GiB used: 8.45 GiB (2.8%)
  ID-1: /dev/sda vendor: Western Digital model: WD3200BEVT-75ZCT2 size: 298.09 GiB
    speed: 3.0 Gb/s tech: HDD rpm: 5400 serial: <filter> fw-rev: 1A11 scheme: MBR
Partition:
  ID-1: / size: 130.4 GiB used: 8.2 GiB (6.3%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 475 MiB used: 6.1 MiB (1.3%) fs: vfat dev: /dev/sda5
  ID-3: /home size: 35.91 GiB used: 243.2 MiB (0.7%) fs: ext4 dev: /dev/sda6
Swap:
  Alert: No swap data was found.
USB:
  Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s lanes: 1
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
    lanes: 1 chip-ID: 8087:0024 class-ID: 0900
  Device-1: 1-1.3:3 info: Intel Centrino Bluetooth Wireless Transceiver type: bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 chip-ID: 8087:07da class-ID: e001
  Device-2: 1-1.4:4 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>
    driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1
    power: 500mA chip-ID: 0bda:0129 class-ID: ff00 serial: <filter>
  Hub-3: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s lanes: 1
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
    lanes: 1 chip-ID: 8087:0024 class-ID: 0900
  Hub-5: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-4:2 info: Syntek Lenovo EasyCamera type: video driver: uvcvideo interfaces: 2
    rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 174f:114f class-ID: 0e02 serial: <filter>
  Hub-6: 4-0:1 info: super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 47.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Repos:
  Packages: pm: dpkg pkgs: 1941
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com wilma main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Info:
  Memory: total: 4 GiB available: 3.73 GiB used: 1023.4 MiB (26.8%)
  Processes: 199 Power: uptime: 2m states: freeze,mem,disk suspend: deep wakeups: 0
    hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
  Compilers: gcc: 13.2.0 Client: Unknown python3.12 client inxi: 3.3.34

[all41]

Sys report seems normal.
ctrl+alt+backspace should restart cinnamon and display a login screen.
Does that happen

[SMG]

Im new to linux mint, my problem is when i boot linux mint the background shows up without anything, even the login window won't show!

That sounds like you have automatic login enabled. Open the Login Window and check the Users tab.

I do not know what "the background shows up without anything" means. If the background shows up then the desktop environment (Cinnamon) has loaded.

Please explain how you installed Linux Mint because an install with a home partition that is only 250MiB in size sounds rather unusual.

Code: Select all

Drives:
  Local Storage: total: 298.09 GiB used: 8.45 GiB (2.8%)
  ID-1: /dev/sda vendor: Western Digital model: WD3200BEVT-75ZCT2 size: 298.09 GiB
    speed: 3.0 Gb/s tech: HDD rpm: 5400 serial: <filter> fw-rev: 1A11 scheme: MBR
Partition:
  ID-1: / size: 130.4 GiB used: 8.2 GiB (6.3%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 475 MiB used: 6.1 MiB (1.3%) fs: vfat dev: /dev/sda5
  ID-3: /home size: 35.91 GiB used: 243.2 MiB (0.7%) fs: ext4 dev: /dev/sda6

Intel graphics are in the kernel and should load automatically. Can you boot to a live session of Linux Mint normally (ie. do not use compatibility mode)? Others with Lenovo G500s have had problems. What I highlight below seems odd.

Machine:
Type: Laptop System: LENOVO product: 20236 v: Lenovo G500 serial: <superuser required> Chassis:
type: 10 v: Lenovo G500 serial: <superuser required>
Mobo: LENOVO model: INVALID v: 00000000Not Defined serial: <superuser required>
part-nu: LENOVO_MT_20236 uuid: <superuser required> UEFI-[Legacy]: LENOVO v: 78CN24WW(V2.02)
date: 09/23/2013

[Jokefar]

Sys report seems normal.
ctrl+alt+backspace should restart cinnamon and display a login screen.
Does that happen

Hello, sorry for the late reply.
I tried pressing CTRL + ALT + Backspace but nothing happened.
I'm thank you for helping

[Jokefar]

I do not know what "the background shows up without anything" means. If the background shows up then the desktop environment (Cinnamon) has loaded.

Please explain how you installed Linux Mint because an install with a home partition that is only 250MiB in size sounds rather unusual.
had problems. What I highlight below seems odd.

Hi, I'm sorry for the late reply
What i meant by saying "the background shows up without anything" is the background shows up but there is no GUI( cursor, window, etc..)
Even at live session
And about the installation, I just followed the guide and waited till installation finished then rebooted (i dunno if that important or no but i didn't let the laptop reboot it self ( i shut it down from power button) by the way i have chosen the manual login.
Thank you for helping.

[SMG]

What i meant by saying "the background shows up without anything" is the background shows up but there is no GUI( cursor, window, etc..)

What background is showing up? If you are seeing a background image then you have a GUI. By pressing Ctl-Alt-T you should be able to open a terminal window.

And about the installation, I just followed the guide and waited till installation finished then rebooted (i dunno if that important or no but i didn't let the laptop reboot it self ( i shut it down from power button) by the way i have chosen the manual login.

Please provide a link to the installation guide you used because the standard install does not mention making a separate home partition, but you have one. It also mentions making a swap partition which you do not have.

Also, you risk corrupting an install when you shut down using the power button instead of properly shutting down.

If you have a manual login then the instructions all41 gave you should have brought up the Cinnamon log in because that key sequence shuts down and restarts the X Server which controls the graphics.

[Jokefar]

What background is showing up? If you are seeing a background image then you have a GUI. By pressing Ctl-Alt-T you should be able to open a terminal window.

As I said it just the mint logo background shows up without cursor or window or even ability to use the terminal

About the installation, i followed the guide till the partitioning then followed an random guide but didn't work so i used gprated to partitioning with some help from different sites:
127GB Ntfs for my files
133GB ext4 with ( /) mount
36GB ext4 with ( /home) mount
480MB fat32 with (/boot/efi) mount

[kato181]

If you do not have windows running then you don't need a ntfs partition. I would start doing a fresh install and let the installation do it's thing, especially if you are starting out.
Boot into your live session usb and then go to menu and type in gparted. Select the drive that you want to install LM on to, not the usb.
Then highlight each partition and delete them all until you have one hard drive showing. Then exit out, then click on install, and follow the instructions.

[SMG]

As I said it just the mint logo background shows up without cursor or window or even ability to use the terminal

Repeating what you said is not helpful. I'm starting to get the feeling what you are calling "mint logo background" is not really a background. Here is a tutorial on How to post images on Linux Mint Forums so you can show us what you mean.

About the installation, i followed the guide till the partitioning then followed an random guide but didn't work so i used gprated to partitioning with some help from different sites:
127GB Ntfs for my files
133GB ext4 with ( /) mount
36GB ext4 with ( /home) mount
480MB fat32 with (/boot/efi) mount

Not sure what "it didn't work" means might have happened or if what you "fixed" actually worked.

There was not really any reason to make a separate home partition if the size is that small, but as long as you had it made before you installed and you did a "something else" install and it was empty before you installed, then it should not matter.

[all41]

Sys report seems normal.
ctrl+alt+backspace should restart cinnamon and display a login screen.
Does that happen

Hello, sorry for the late reply.
I tried pressing CTRL + ALT + Backspace but nothing happened.
I'm thank you for helping

This is concerning. Ctrl+Alt+Backspace should log out of the current session and offer a login prompt.
That's not happening?