[SOLVED] LM 17.3 new installation unable to connect to wifi

Questions about WIFI networks and devices
Forum rules
Before you post please read how to get help
Post Reply
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

[SOLVED] LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

I have just installed LM 17.3 and am unable to connect to wifi. To try and resolve the issue, I inserted the live USB and ran Driver Manager. After the list was updated a window displayed providing a list of three Broadcom drivers. bcmwl-kernel-source was the recommended option, so I selected this. Unfortunately, a message then displayed stating "Failed to download package files". Check your internet connection. I am not sure how to proceed in order to resolve this issue. Any guidance would be appreciated. Thank you.
Last edited by Pretty Pixel on Sat Jan 30, 2016 9:24 am, edited 3 times in total.
User avatar
austin.texas
Level 20
Level 20
Posts: 12046
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: LM 17.3 new installation unable to connect to wifi

Post by austin.texas »

Do you have access to an ethernet cable connection?
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

Yes, on a different laptop though.
User avatar
austin.texas
Level 20
Level 20
Posts: 12046
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: LM 17.3 new installation unable to connect to wifi

Post by austin.texas »

Please provide an overview of the system with:

Code: Select all

inxi -Fxz
and

Code: Select all

sudo ifconfig -a
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

Here is the info - thank you :)

wendy@Lenovo-Yoga-2-11 ~ $ inxi -Fxz
System: Host: Lenovo-Yoga-2-11 Kernel: 3.19.0-32-generic x86_64 (64 bit gcc: 4.8.2)
Desktop: Cinnamon 2.8.6 (Gtk 3.10.8~8+qiana)
Distro: Linux Mint 17.3 Rosa
Machine: System: LENOVO product: 20332 v: Lenovo Yoga 2 11
Mobo: LENOVO model: AIUU1 v: 31900042STD
Bios: LENOVO v: 92CN35WW(V1.15) date: 02/02/2015
CPU: Quad core Intel Pentium N3520 (-MCP-) cache: 1024 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 17305
clock speeds: max: 2415 MHz 1: 1800 MHz 2: 1528 MHz 3: 2416 MHz
4: 2415 MHz
Graphics: Card: Intel ValleyView Gen7 bus-ID: 00:02.0
Display Server: X.Org 1.17.1 drivers: intel (unloaded: fbdev,vesa)
Resolution: 1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Bay Trail
GLX Version: 3.0 Mesa 10.5.9 Direct Rendering: Yes
Audio: Card Intel ValleyView High Definition Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k3.19.0-32-generic
Network: Card-1: Broadcom BCM43142 802.11b/g/n
driver: bcma-pci-bridge bus-ID: 01:00.0
IF: N/A state: N/A mac: N/A
Card-2: Atmel usb-ID: 001-003
IF: null-if-id state: N/A speed: 12 Mbps duplex: N/A mac: N/A
Drives: HDD Total Size: 250.1GB (3.9% used)
ID-1: /dev/sda model: Samsung_SSD_850 size: 250.1GB
Partition: ID-1: / size: 37G used: 4.6G (14%) fs: ext4 dev: /dev/sda3
ID-2: swap-1 size: 5.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda4
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 43.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 167 Uptime: 0 min Memory: 440.3/3835.6MB
Init: Upstart runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.111) inxi: 2.2.28
wendy@Lenovo-Yoga-2-11 ~ $ sudo ifconfig -a
[sudo] password for wendy:
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:16 errors:0 dropped:0 overruns:0 frame:0
TX packets:16 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:1184 (1.1 KB) TX bytes:1184 (1.1 KB)

wendy@Lenovo-Yoga-2-11 ~ $
User avatar
austin.texas
Level 20
Level 20
Posts: 12046
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: LM 17.3 new installation unable to connect to wifi

Post by austin.texas »

On the laptop with the net connection, open a terminal and enter this command:

Code: Select all

wget -c http://archive.ubuntu.com/ubuntu/pool/restricted/b/bcmwl/bcmwl-kernel-source_6.30.223.248+bdcom-0ubuntu0.1_amd64.deb
That will download the correct driver in .deb form and place it in the current directory.
Copy it to a flash drive to move it to the other computer.
After you place it on the other computer (the Downloads folder is fine), right-click on it to install with GDebi
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

Thank you very much. But my other machine is Windows 8.1. Is there another way of getting the file? If not, I will have to install LM on that machine also.
User avatar
austin.texas
Level 20
Level 20
Posts: 12046
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: LM 17.3 new installation unable to connect to wifi

Post by austin.texas »

It is just a file. I don't use Windows, but I am sure there is a way to download a file.
http://archive.ubuntu.com/ubuntu/pool/r ... _amd64.deb

Other than that, you could boot your live Mint DVD on the laptop, and use the command to download and save the file on a flash drive.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

I ran the installer, but a message displayed "Failed to completely install all dependencies. To fix this run "sudo apt-get install -f". I did this and I think the driver was removed. I do not have a wifi connection. For information, the package installer did report that a later version is available in a software channel. Hope we can resolve this, thank you :)
User avatar
austin.texas
Level 20
Level 20
Posts: 12046
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: LM 17.3 new installation unable to connect to wifi

Post by austin.texas »

I don't know what to do about the dependencies, because I have no way of knowing what they are. Sorry.
You might have to get a cat5 cable long enough to reach your router, wherever that is. A 25 foot cable is about $15.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

Thank you for the help. I have ordered a USB to Ethernet adapter for my laptop - the initial ethernet connection should resolve the issue shouldn't it?
User avatar
austin.texas
Level 20
Level 20
Posts: 12046
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: LM 17.3 new installation unable to connect to wifi

Post by austin.texas »

Pretty Pixel wrote:Thank you for the help. I have ordered a USB to Ethernet adapter for my laptop - the initial ethernet connection should resolve the issue shouldn't it?
I did not expect that the laptop would not have an Ethernet port. And, to tell the truth, I didn't know a "USB to Ethernet" adapter was a possibility. Good job.
Yes, that should allow you to install the driver and dependencies.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

Great. Thank you again :)
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

My USB to ethernet adapter arrived. However, when I make the connection to my laptop it does not recognise ethernet. Therefore, I still have no way of getting my Broadcom wifi working. Any help would be appreciated. Thanks in advance :)

UPDATE: After some searching, I found a fix. To install the Broadcom wifi driver offline:

1) Insert the Live CD
2) Browse to /pool/main/e/eglibc and double-click on: libc-dev-bin_2.19-0ubuntu6.3_amd64.deb
3) Then double-click on libc6-dev_2.19-0ubuntu6.3_amd64.deb
4) Browse to /main/b/bcmwl and install bcmwl-kernel-source_6.30.223.141+bdcom-0ubuntu2_amd64.deb
5) You should now have wifi

NOTE: The instructions above can be found in the comments in this tutorial: http://community.linuxmint.com/tutorial/view/692
The instructions are for LM17, so the file versions given above may be different, but the method works :)
User avatar
SOCRATE_MMXII
Level 2
Level 2
Posts: 95
Joined: Mon Jan 25, 2016 3:57 am

Re: [SOLVED] LM 17.3 new installation unable to connect to w

Post by SOCRATE_MMXII »

http://community.linuxmint.com/tutorial/view/796 wrote: In Linux Mint 17 to install Broadcom wifi drivers OFFLINE: dont bother with mindless
modprobes, just reinsert the install disk and browse to /pool/main/e/eglibc and click on: libc-dev-bin_2.19-0ubuntu6.3_amd64.deb and after that installs click on: libc6-dev_2.19-0ubuntu6.3_amd64.deb after that installs browse the disk to:/main/b/bcmwl and install bcmwl-kernel-source_6.30.223.141+bdcom-0ubuntu2_amd64.deb you should now have wifi.
I am the Light, the Way, the Life.
Neutrino
Level 1
Level 1
Posts: 16
Joined: Thu Apr 23, 2015 12:02 pm

Re: [SOLVED] LM 17.3 new installation unable to connect to wifi

Post by Neutrino »

This workaround does work but this is clearly a bug so I just want to check that it has been reported as such and is being looked at.

I just installed 17.3 on a MacBook. In the LiveCD session installing the Broadcom driver from the Driver Manager works perfectly, but then booting into the new installation attempting to install the same driver from the Driver Manager fails with "Failed to download package files".

It's the same driver and the same hardware so that just shouldn't happen. I installed 17.1 on this same MacBook last year and then it worked fine, and this method of installing the network adapter driver is the approach recommended in the Mint on a MacBook guide https://community.linuxmint.com/tutorial/view/1643

If this was some other distro a bug like this probably wouldn't get a second glance, but this is Mint and the whole point of Mint is a slick and fault free installation and user experience. First impressions count so it would be really nice to see this bug squashed, especially as it's a regression of something that was previously working fine.
Pretty Pixel
Level 3
Level 3
Posts: 154
Joined: Wed Oct 14, 2015 1:23 pm

Re: [SOLVED] LM 17.3 new installation unable to connect to wifi

Post by Pretty Pixel »

Hi - thank you for the reply. I completely agree with you, in that it's a step back for the user experience. I haven't reported this bug, don't know how to. Have you?
Post Reply

Return to “Wireless”