Dell M5010

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uinvestmoney
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Dell M5010

Post by uinvestmoney » Sun Jun 26, 2016 8:50 am

I put linux mint 17 on it and the track pad is not working any idea?

uinvestmoney
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Re: Dell M5010

Post by uinvestmoney » Sun Jun 26, 2016 10:08 am

trackpad..

64bit xfce linux mint 17

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richyrich
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Re: Dell M5010

Post by richyrich » Sun Jun 26, 2016 10:25 am

What does the Menu > Settings > Mouse & Trackpad program tell you ? Can you see both Mouse and Trackpad with the drop down list along the top ?

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Re: Dell M5010

Post by uinvestmoney » Sun Jun 26, 2016 10:46 am

just mouse

AlbertP
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Re: Dell M5010

Post by AlbertP » Sun Jun 26, 2016 2:23 pm

We'll need to know the trackpad model in your laptop to help you out.

Could you open "Terminal" in the menu, type the following command and press Enter:

Code: Select all

xinput
Then please post the output here.
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uinvestmoney
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Re: Dell M5010

Post by uinvestmoney » Sun Jul 03, 2016 7:33 am

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech Logitech USB Optical Mouse id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Laptop_Integrated_Webcam_1.3M id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Dell WMI hotkeys id=13 [slave keyboard (3)]

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Re: Dell M5010

Post by AlbertP » Mon Jul 04, 2016 6:13 pm

That is quite surprising, no touchpad seen at all. I can't find any information on this issue on the web either.

Did the touchpad work in Windows?
Does it help to use the touchpad on-off button, which is probably a key combination with Fn?

These may sound like stupid questions, but I'm out of ideas at this moment.
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uinvestmoney
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Re: Dell M5010

Post by uinvestmoney » Sun Aug 14, 2016 11:04 am

yes it did

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Re: Dell M5010

Post by AlbertP » Sun Aug 14, 2016 11:27 am

Could you please run:

Code: Select all

dmesg > dmesg.txt
then attach the dmesg.txt file from your home directory when you reply here?
You can find Attachments as a tab under the save/preview/submit buttons.
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uinvestmoney
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Re: Dell M5010

Post by uinvestmoney » Sun Aug 14, 2016 11:29 am

where would i find that

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Re: Dell M5010

Post by AlbertP » Mon Aug 15, 2016 9:58 am

Your response is unclear. Are you looking for: a place to run the command, or the dmesg.txt file, or the attachments of the forum?

You can run the command in the terminal, which you can open from the Menu. There you can type the command (the green text I just gave) and press Enter.
Then you can open your home folder for instance by using the Home icon on your desktop, it will now contain a dmesg.txt file. It will be a long file, that is why I wanted you to use forum attachments to post it here (rather than copy/pasting its content).
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Re: Dell M5010

Post by uinvestmoney » Sun Sep 11, 2016 10:09 am

neverwork@Neverwork ~ $ dmesg > dmesg.txt
neverwork@Neverwork ~ $ dsmesg
No command 'dsmesg' found, did you mean:
Command 'dmesg' from package 'util-linux' (main)
dsmesg: command not found
neverwork@Neverwork ~ $


Also sound not working

You think i should just format and install new version of mint?

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Re: Dell M5010

Post by AlbertP » Sun Sep 11, 2016 4:16 pm

Code: Select all

neverwork@Neverwork ~ $ dmesg > dmesg.txt
That was OK, now you need to upload the dmesg.txt file from your home folder.

Please don't format immediately - before you do that, boot the Mint DVD/USB to see if the issue also happens there. If it does, reinstalling probably doesn't help.
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