Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

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Fishbreath
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Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

Post by Fishbreath »

So, I have an HP Pavilion 15t (a Costco special version), running Mint 18 64-bit with Cinnamon.

I'm having issues with the headset jack. With four different pairs of headphones (i.e. devices with TRS plugs) and two different headsets (i.e., devices with TRRS plugs), there's a great deal of crosstalk between the left and right channels which isn't present in Windows 10. The clearest example is the sound test in Sound settings: the "Front right" test causes buzzing in the channel.

Below is the output from some informational commands. Please let me know if you need anything else.

Code: Select all

$ inxi
CPU~Quad core Intel Core i7-6700HQ (-HT-MCP-) speed/max~799/3500 MHz Kernel~4.4.0-21-generic x86_64 Up~1 day Mem~2104.3/15937.3MB HDD~1136.3GB(4.1% used) Procs~245 Client~Shell inxi~2.2.35 

$ inxi -A
Audio:     Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.4.0-21-generic

$ lspci | grep -i audio
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)

$ grep -R Codec /proc/asound/card*
/proc/asound/card0/codec#0:Codec: Realtek Generic
/proc/asound/card0/codec#2:Codec: Intel Skylake HDMI

$ cat /proc/asound/card0/codec#0
Codec: Realtek Generic
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0295
Subsystem Id: 0x103c820d
Revision Id: 0x100002
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=3, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals:  [0x55 0x55]
  Converter: stream=1, channel=0
  PCM:
    rates [0x60]: 44100 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="Generic Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals:  [0x00 0x00]
  Converter: stream=1, channel=0
  PCM:
    rates [0x60]: 44100 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x411: Stereo
  Converter: stream=0, channel=0
  PCM:
    rates [0x40]: 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x07 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals:  [0x97 0x97]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x40]: 48000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x24
Node 0x08 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="Generic Analog", type="Audio", device=0
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals:  [0x3b 0x3b]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x23
Node 0x09 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals:  [0x97 0x97]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x22
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0d [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0e [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Control: name="Internal Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0xb7a601c0: [Fixed] Mic at Oth Mobile-In
    Conn = Digital, Color = Unknown
    DefAssociation = 0xc, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x13 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x40000000: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0x0, Sequence = 0x0
  Pin-ctls: 0x00:
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x14 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x00010014: OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x15 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x02* 0x03
Node 0x17 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x02* 0x03 0x06
Node 0x18 [Pin Complex] wcaps 0x40048b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00000024: IN Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x19 [Pin Complex] wcaps 0x40048b: Stereo Amp-In
  Control: name="Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00003724: IN Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x03a11040: [Jack] Mic at Ext Left
    Conn = 1/8, Color = Black
    DefAssociation = 0x4, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1a [Pin Complex] wcaps 0x40048b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00003724: IN Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00: VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x00013734: IN OUT EAPD Detect
    Vref caps: HIZ 50 GRD 80 100
  EAPD 0x2: EAPD
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00: VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x02* 0x03
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
  Pincap 0x00000020: IN
  Pin Default 0x40600001: [N/A] Modem Line at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0x0, Sequence = 0x1
  Pin-ctls: 0x20: IN
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1e [Pin Complex] wcaps 0x400501: Stereo
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=104
Node 0x21 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x03211020: [Jack] HP Out at Ext Left
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 2
     0x02 0x03*
Node 0x22 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 5
     0x19 0x1a 0x1b 0x1d 0x13
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x00 0x00]
  Connection: 5
     0x19 0x1a 0x1b 0x1d 0x12
Node 0x24 [Audio Selector] wcaps 0x300101: Stereo
  Connection: 3
     0x12* 0x13 0x18
Fishbreath
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Joined: Mon Jul 18, 2016 9:33 am

Re: Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

Post by Fishbreath »

I suspect an audio driver issue. Poking around in /sys, I find that this laptop has a Realtek ALC295 chip, support for which only appeared in kernel 4.4.12 (June 1st), and we're currently on 4.4.0 in Mint 18, according to synaptic.
Fishbreath
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Joined: Mon Jul 18, 2016 9:33 am

Re: Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

Post by Fishbreath »

Installing the upstream 4.4.12 Ubuntu kernel doesn't fix the problem, but does at least correctly ID the chip:

Code: Select all

$ grep -iR Codec /proc/asound/card*
/proc/asound/card0/codec#0:Codec: Realtek ALC295
/proc/asound/card0/codec#2:Codec: Intel Skylake HDMI
Fishbreath
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Re: Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

Post by Fishbreath »

I've messed around with turning off the mic input on the TRRS jack with hdajackretask, but that doesn't seem to function quite as I'd expect: sound will oftentimes cut out altogether. I may just buy a TRRS splitter and see if that fixes it.
Fishbreath
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Re: Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

Post by Fishbreath »

For anyone who comes across this thread in search of a solution, it's currently an open kernel bug.
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phd21
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Location: Florida

Re: Buzzing/crackling headphones with HP Pavilion 15t TRRS jack

Post by phd21 »

Hi "Fishbreath",

It would help to know more about your system setup. If you run "inxi -Fxzd" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

1.) The Linux Kernels are now at 4.11. You can safely upgrade your Linux Kernel to a new Kernel series through the Mint Update Manager or using "ukuu". Do not install the unstable RC Kernel updates, unless you have to. If you run into a problem, when you boot up, just select the advanced option, and pick an earlier Kernel number.

Read this link - Install Linux Kernel 4.11 (Stable) on Linux Mint
https://mintguide.org/system/783-instal ... -mint.html

Code: Select all

sudo apt-add-repository -y ppa:teejee2008/ppa 

Code: Select all

sudo apt-get update

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sudo apt-get install ukuu
2.) FYI: There are some really nice graphical (GUI) programs for sound that start with "Qas", like the fantastic "Qasmixer", in the Software Manager or Synaptic Package Manager (SPM) that you can install and use. Sound "Mixers" can be a little confusing if you are not familiar with them. If you bring up "Qasmixer" and make it fullscreen, on the right side you will have mixer devices where you can control your system sound. If you do not see the mixer devices, hit "F6". The mixer item "sysdefault" will show all installed sound card devices, and you will have various options to adjust various volume controls using "sliders" which you can turn off and on using the "dot" below the volume slider. There are also various other check boxes below that you can use, and depending upon your sound card(s) that sometimes includes headphone checkboxes and or sliders as well, like "Headphone Jack Sense". Microphones can be controlled here as well. Check out the other mixer devices too. It might help to post a full size screenshot of QasMixer on the "sysdefault" mixer item...

The applications included are:
- qasconfig - browser for the alsa configuration tree
- qashctl - mixer for alsa's high level control interface
- qasmixer - desktop mixer with features similar to alsamixer

Qasmixer is a desktop mixer application for alsa's "simple mixer interface" and offers features similar to alsamixer. it also features a sytem tray icon with basic mixer functionality.

Install "libasound2-plugin-equal" which is another system wide equalizer that's in the Software Manager or Synaptic Package Manager (SPM) that shows up in "QasMixer".


3.) I have an older Dell Optiplex 780 with front and rear audio jacks. And, apparently the one rear jack does audio and mic in one jack? I had to use the Front microphone jack to get my headset mic working. What I am trying to point out is, if you have more than one audio jack, try another one ...

Hope this helps ...
Phd21: Mint 20 and 19.2 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS's, Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
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