[SOLVED] Intel® Dual Band Wireless-AC 8265 , no Wifi

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ultim0
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[SOLVED] Intel® Dual Band Wireless-AC 8265 , no Wifi

Post by ultim0 » Mon Apr 17, 2017 6:26 am

Hello Mints!

I`m absolutely new to Linux and i`ve already Problems with it ;]
device: Lenovo Thinkpad T470 20HES0FX00
Linux: Linux Mint 18.1 Cinnamon 64-bit
issue: can`t connect to any Wifi, it seems that the wireless lan part of the dual band card isn`t working

already tried:
- copy/paste the resprective firmware in lib/firmware (from http://www.intel.de/content/www/de/de/s ... 05511.html)
- (install windows 10 - failed at removing the linux boot manager :mrgreen: )
- fix it with the packport 4.4.2 according to this instruction: http://www.everydaylinuxuser.com/2016/0 ... es-on.html
with 8265-22.ucode instead of 8000c-16.ucode

info
inxi -Fxz :

Code: Select all

System:    Host: t Kernel: 4.4.0-72-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.2)
           Distro: Linux Mint 18.1 Serena
Machine:   System: LENOVO (portable) product: 20HES0FX00 v: ThinkPad T470
           Mobo: LENOVO model: 20HES0FX00
           Bios: LENOVO v: N1QET51W (1.26 ) date: 03/15/2017
CPU:       Dual core Intel Core i7-7500U (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11615
           clock speeds: max: 2701 MHz 1: 800 MHz 2: 1300 MHz 3: 800 MHz
           4: 700 MHz
Graphics:  Card: Intel Device 5916 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.02hz
           GLX Renderer: Mesa DRI Intel Kabylake GT2
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.4.0-72-generic
Network:   Card-1: Intel Ethernet Connection (4) I219-V
           driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: <filter>
           Card-2: Intel Device 24fd bus-ID: 04:00.0
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 32.0GB (91.8% used)
           ID-1: /dev/nvme0n1 model: N/A size: 512.1GB
           ID-2: USB /dev/sdb model: JumpDrive size: 32.0GB
Partition: ID-1: / size: 454G used: 6.3G (2%) fs: ext4 dev: /dev/nvme0n1p2
           ID-2: swap-1 size: 17.07GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 36.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 168 Uptime: 14 min Memory: 946.4/15943.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.461) inxi: 2.2.35


rfkill list all :

Code: Select all

0: hci0: Bluetooth
	Soft blocked: yes
	Hard blocked: no


inxi -Nn :

Code: Select all

Network:   Card-1: Intel Ethernet Connection (4) I219-V driver: e1000e
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: c8:5b:76:f4:23:1a
           Card-2: Intel Device 24fd
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A


iwconfig :

Code: Select all

lo        no wireless extensions.

enp0s31f6  no wireless extensions.



can someone help me please?
Last edited by ultim0 on Wed Apr 19, 2017 11:10 am, edited 1 time in total.

JeremyB
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Joined: Fri Feb 21, 2014 8:17 am

Re: Intel® Dual Band Wireless-AC 8265 , no Wifi

Post by JeremyB » Mon Apr 17, 2017 1:20 pm

Use the Update Manager to install a 4.8 or 4.10 kernel and reboot

ultim0
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Re: Intel® Dual Band Wireless-AC 8265 , no Wifi

Post by ultim0 » Mon Apr 17, 2017 1:51 pm

thank you! the 4.10 kernel worked.
linux lesson 0.01 learned :)

JeremyB
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Joined: Fri Feb 21, 2014 8:17 am

Re: Intel® Dual Band Wireless-AC 8265 , no Wifi

Post by JeremyB » Mon Apr 17, 2017 6:20 pm

Newer kernels aren't always the answer and can cause issues but in this case your wifi is supported in Linux Mint/Ubuntu kernels 4.8 and newer.

I would like to be able to use backports on the 4.4.0 LM kernel as the 4.4 LM kernel is supported until 2021 but the 4.10 kernel will not be supported after January 2018

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