Graphics issues on Laptop HP 15-ba007cl

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KRFlora
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Graphics issues on Laptop HP 15-ba007cl

Post by KRFlora » Wed Mar 28, 2018 2:28 pm

I've recently gotten ahold of an HP 15-ba007cl laptop. Came with W10 preinstalled but immediately made the switch to Mint (18.3 Cinnamon) once I found out it was compatible with it.
Specs aren't bad, namely:
-AMD A12-9700P APU w/10 Cores
-Integrated Radeon R7 Graphics (sadly the system doesn't specify)
-8GB RAM

Still, for some reason I see some graphical issues. My current browser is the latest version of Vivaldi (1.14.1077.60 (Stable channel) (64 bits)), and while it shouldn't have any problems running 60fps videos or even playing a dumb browser game (Granblue Fantasy): for some reason animations slow down and video footage looks cut at times. Prior to Mint, I installed W7 and none of these problems occured, yet for some reason not all USB ports worked or even had trouble with the wireless/Ethernet drivers.
I'm only currently using the drivers provided by the system/driver updater (with AMD microcode on) as AMDGPU-PRO does not work on 18.3, and there seem to be no alternatives.

Is there any possible solution to my problems?
I apologize if this post doesn't belong in this section of the forum.

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administrollaattori
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by administrollaattori » Wed Mar 28, 2018 4:22 pm

KRFlora wrote:
Wed Mar 28, 2018 2:28 pm
-Integrated Radeon R7 Graphics (sadly the system doesn't specify)
Open Terminal and run command inxi -G

KRFlora
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by KRFlora » Wed Mar 28, 2018 4:45 pm

administrollaattori wrote:
Wed Mar 28, 2018 4:22 pm
KRFlora wrote:
Wed Mar 28, 2018 2:28 pm
-Integrated Radeon R7 Graphics (sadly the system doesn't specify)
Open Terminal and run command inxi -G
Thanks, this is useful! (I have to admit that I forgot to put in the space and that the terminal actually distinguishes capital letters)

What came up is this:

Graphics: Card: Advanced Micro Devices [AMD/ATI] Carrizo
Display Server: X.Org 1.18.4 drivers: amdgpu (unloaded: fbdev,vesa)
Resolution: 1366x768@60.02hz
GLX Renderer: AMD CARRIZO (DRM 3.18.0 / 4.13.0-37-generic, LLVM 5.0.0)
GLX Version: 3.0 Mesa 17.2.8

KRFlora
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by KRFlora » Wed Mar 28, 2018 10:00 pm

I forgot to mention, this happens sometimes when I tab in and out of Discord.

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mank_in
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by mank_in » Wed Mar 28, 2018 10:42 pm

try this one: https://cubethethird.wordpress.com/2016 ... on-ubuntu/

used the bottom one:

Code: Select all

Section "Device"
    Identifier "Radeon"
    Driver "radeon"
    Option "TearFree" "on"
    Option "DRI" "3"
    Option "AccelMethod" "glamor"
EndSection
Image
Sorry for my bad English , I am Indonesian.

KRFlora
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by KRFlora » Thu Mar 29, 2018 11:02 am

mank_in wrote:
Wed Mar 28, 2018 10:42 pm
try this one: https://cubethethird.wordpress.com/2016 ... on-ubuntu/

used the bottom one:

Code: Select all

Section "Device"
    Identifier "Radeon"
    Driver "radeon"
    Option "TearFree" "on"
    Option "DRI" "3"
    Option "AccelMethod" "glamor"
EndSection
I tried this out but it didn't seem to work.

Hoser Rob
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by Hoser Rob » Thu Mar 29, 2018 11:27 am

You're using the right driver for an AMD carrizo card. The amdgpu-pro driver is actually available for 18.3 but that's not the right driver for thay card and installing amdgpu-pro would break the video. See:

https://help.ubuntu.com/community/AMDGPU-Driver

You should give up more complete system info ... you should post it every thread. Copy/paste this to the terminal and copy/paste the text output here:

Code: Select all

inxi -Fxz
Some users, since Meltdown, have been installing kernels too new for their hardware. That report will show more.

KRFlora
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Re: Graphics issues on Laptop HP 15-ba007cl

Post by KRFlora » Thu Mar 29, 2018 11:48 am

Hoser Rob wrote:
Thu Mar 29, 2018 11:27 am
You're using the right driver for an AMD carrizo card. The amdgpu-pro driver is actually available for 18.3 but that's not the right driver for thay card and installing amdgpu-pro would break the video. See:

https://help.ubuntu.com/community/AMDGPU-Driver

You should give up more complete system info ... you should post it every thread. Copy/paste this to the terminal and copy/paste the text output here:

Code: Select all

inxi -Fxz
Some users, since Meltdown, have been installing kernels too new for their hardware. That report will show more.
Thanks, I apologize for the lack of info. I'm not really too used to the appropriate command lines and stuff. Here's what showed up with that command.

Code: Select all

System:    Host: Neconomicon Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: HP product: HP Notebook v: Type1ProductConfigId
           Mobo: HP model: 81F9 v: 67.37 Bios: Insyde v: F.21 date: 10/27/2016
CPU:       Quad core AMD A12-9700P RADEON R7 10 COMPUTE CORES 4C+6G (-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 19961
           clock speeds: max: 2500 MHz 1: 1300 MHz 2: 2500 MHz 3: 1600 MHz
           4: 2500 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Carrizo bus-ID: 00:01.0
           Display Server: X.Org 1.18.4 drivers: amdgpu (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.02hz
           GLX Renderer: AMD CARRIZO (DRM 3.18.0 / 4.13.0-37-generic, LLVM 5.0.0)
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] Device 157a
           driver: snd_hda_intel bus-ID: 00:09.2
           Card-2 Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: Advanced Linux Sound Architecture v: k4.13.0-37-generic
Network:   Card-1: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 01:00.0
           IF: enp1s0 state: down mac: <filter>
           Card-2: Intel Wireless 3165 driver: iwlwifi bus-ID: 02:00.0
           IF: wlo1 state: up mac: <filter>
Drives:    HDD Total Size: 1000.2GB (50.2% used)
           ID-1: /dev/sda model: ST1000LM035 size: 1000.2GB
Partition: ID-1: / size: 909G used: 461G (54%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 8.02GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 71.0C mobo: 20.0C gpu: 0.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 240 Uptime: 2:14 Memory: 3727.9/7505.1MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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