<SOLVED> Dropbox syncing is stuck

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OmegaD
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<SOLVED> Dropbox syncing is stuck

Post by OmegaD » Sun May 06, 2018 3:06 pm

My dropbox is stuck mid-sync. The program is running and seems to be working. The notification icon is visible in the tray and has the blue spinny wheel. When I mouse over the icon it says "Uploading 117 files..." The problem is that it has said this for weeks with no change.

Things I have tried already:
  • Uninstalling and reinstalling
  • Pausing and resuming sync
  • Unlinking and re-linking my computer from my dropbox account from the Linux application
  • Unlinking from the Dropbox website
  • Searching online for a solution
I am not sure what to do to fix this. Any help would be greatly appreciated, but keep in mind I am hardly ever in the terminal so I'll need a step-by-step or I won't understand your instructions. Thanks.

OS: Release Linux Mint 18 Sarah 32-bit
Kernel Linux 4.4.0-57-generic i686
MATE 1.14.1

Dropbox: 48.4.58
Last edited by OmegaD on Sun May 06, 2018 6:41 pm, edited 2 times in total.

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JerryF
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Location: Rhode Island, USA

Re: Dropbox syncing is stuck

Post by JerryF » Sun May 06, 2018 3:22 pm

Hi OmegaD,

I would try this:
  1. Uninstall Dropbox
  2. Open your File manager and make sure "Show hidden files" is checked. Not sure where that's found in MATE's file manager, but in Cinnamon, it's located in the View menu.
  3. Delete the Dropbox folder. (Send it to Trash if you'd like)
  4. Also delete the .dropbox folder
  5. Reinstall Dropbox and set up as usual
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OmegaD
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Posts: 31
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Re: Dropbox syncing is stuck

Post by OmegaD » Sun May 06, 2018 6:40 pm

That worked. Thanks!

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JerryF
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Re: <SOLVED> Dropbox syncing is stuck

Post by JerryF » Mon May 07, 2018 8:18 am

:wink:
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