Best way to deal with " Power-on or device reset occurred" when Android device plugged in?

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
DaveJones
Level 1
Level 1
Posts: 42
Joined: Tue Sep 20, 2016 7:37 pm

Best way to deal with " Power-on or device reset occurred" when Android device plugged in?

Post by DaveJones » Fri May 18, 2018 8:06 pm

Hi all,
When I plug in my Kobo ereader, quite often it fails to mount. Only when I disconnect it and reconnect it again does it actually mount.

dmesg reports this:

Code: Select all

 [25675.105781] usb 3-3.4.4: new high-speed USB device number 12 using xhci_hcd
[25675.201787] usb 3-3.4.4: New USB device found, idVendor=2237, idProduct=4225
[25675.201789] usb 3-3.4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[25675.201791] usb 3-3.4.4: Product: eReader-4.7.10413
[25675.201793] usb 3-3.4.4: Manufacturer: Kobo
[25675.201794] usb 3-3.4.4: SerialNumber: N7096898687
[25675.231825] usb-storage 3-3.4.4:1.0: USB Mass Storage device detected
[25675.231905] scsi host8: usb-storage 3-3.4.4:1.0
[25675.231960] usbcore: registered new interface driver usb-storage
[25675.233827] usbcore: registered new interface driver uas
[25676.243677] scsi 8:0:0:0: Direct-Access     Kobo     eReader-4.7.1041 0110 PQ: 0 ANSI: 2
[25676.243937] sd 8:0:0:0: Attached scsi generic sg3 type 0
[25676.246575] sd 8:0:0:0: Power-on or device reset occurred
[25676.249542] sd 8:0:0:0: [sdc] 14139389 512-byte logical blocks: (7.24 GB/6.74 GiB)
[25676.357525] sd 8:0:0:0: [sdc] Write Protect is off
[25676.357527] sd 8:0:0:0: [sdc] Mode Sense: 0f 00 00 00
[25676.467596] sd 8:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[25676.702711]  sdc:
[25676.965997] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25677.178440] sd 8:0:0:0: Power-on or device reset occurred
[25677.287569] sd 8:0:0:0: [sdc] Attached SCSI removable disk
[25677.365996] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25677.578445] sd 8:0:0:0: Power-on or device reset occurred
[25677.679339] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25677.888457] sd 8:0:0:0: Power-on or device reset occurred
[25677.979339] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25678.188460] sd 8:0:0:0: Power-on or device reset occurred
[25678.276076] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25678.488482] sd 8:0:0:0: Power-on or device reset occurred
[25678.572724] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25678.778493] sd 8:0:0:0: Power-on or device reset occurred
[25678.862672] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25679.068468] sd 8:0:0:0: Power-on or device reset occurred
[25679.068475] sd 8:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[25679.068477] sd 8:0:0:0: [sdc] tag#0 Sense Key : Unit Attention [current] 
[25679.068478] sd 8:0:0:0: [sdc] tag#0 Add. Sense: Power on, reset, or bus device reset occurred
[25679.068480] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 d7 bc 18 00 00 08 00
[25679.068481] print_req_error: I/O error, dev sdc, sector 14138392
[25679.596085] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25679.808471] sd 8:0:0:0: Power-on or device reset occurred
[25679.819705]  sdc:
[25679.899480] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25680.108451] sd 8:0:0:0: Power-on or device reset occurred
[25680.192772] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25680.398419] sd 8:0:0:0: Power-on or device reset occurred
[25680.482757] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25680.688527] sd 8:0:0:0: Power-on or device reset occurred
[25680.688539] sd 8:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[25680.688543] sd 8:0:0:0: [sdc] tag#0 Sense Key : Unit Attention [current] 
[25680.688547] sd 8:0:0:0: [sdc] tag#0 Add. Sense: Power on, reset, or bus device reset occurred
[25680.688551] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 d7 bf 00 00 00 08 00
[25680.688553] print_req_error: I/O error, dev sdc, sector 14139136
[25681.216112] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25681.428443] sd 8:0:0:0: Power-on or device reset occurred
[25681.512780] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25681.718435] sd 8:0:0:0: Power-on or device reset occurred
[25681.802710] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25682.008482] sd 8:0:0:0: Power-on or device reset occurred
[25682.008493] sd 8:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[25682.008495] sd 8:0:0:0: [sdc] tag#0 Sense Key : Unit Attention [current] 
[25682.008498] sd 8:0:0:0: [sdc] tag#0 Add. Sense: Power on, reset, or bus device reset occurred
[25682.008501] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 02 00 00 06 00
[25682.008503] print_req_error: I/O error, dev sdc, sector 2
[25682.008508] Buffer I/O error on dev sdc, logical block 2, async page read
[25682.008511] Buffer I/O error on dev sdc, logical block 3, async page read
[25682.008513] Buffer I/O error on dev sdc, logical block 4, async page read
[25682.008515] Buffer I/O error on dev sdc, logical block 5, async page read
[25682.008517] Buffer I/O error on dev sdc, logical block 6, async page read
[25682.008519] Buffer I/O error on dev sdc, logical block 7, async page read
[25682.008594] ldm_validate_partition_table(): Disk read failed.
[25682.008666]  sdc: unable to read partition table
[25682.526111] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25682.738450] sd 8:0:0:0: Power-on or device reset occurred
[25682.822794] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25683.028451] sd 8:0:0:0: Power-on or device reset occurred
[25683.112754] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25683.318457] sd 8:0:0:0: Power-on or device reset occurred
[25683.318466] sd 8:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[25683.318468] sd 8:0:0:0: [sdc] tag#0 Sense Key : Unit Attention [current] 
[25683.318470] sd 8:0:0:0: [sdc] tag#0 Add. Sense: Power on, reset, or bus device reset occurred
[25683.318473] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 02 00 00 06 00
[25683.318474] print_req_error: I/O error, dev sdc, sector 2
[25683.318478] Buffer I/O error on dev sdc, logical block 2, async page read
[25683.318481] Buffer I/O error on dev sdc, logical block 3, async page read
[25683.318482] Buffer I/O error on dev sdc, logical block 4, async page read
[25683.318484] Buffer I/O error on dev sdc, logical block 5, async page read
[25683.318560] ldm_validate_partition_table(): Disk read failed.
[25683.318649]  sdc: unable to read partition table
[25683.836142] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25684.422830] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25684.628451] sd 8:0:0:0: Power-on or device reset occurred
[25684.712795] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25684.928464] sd 8:0:0:0: Power-on or device reset occurred
[25685.012826] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25685.105695] sd 8:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[25685.105701] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 02 00 00 06 00
[25685.105703] print_req_error: I/O error, dev sdc, sector 2
[25685.208459] sd 8:0:0:0: Power-on or device reset occurred
[25685.223633] ldm_validate_partition_table(): Disk read failed.
[25685.223643]  sdc: unable to read partition table
[25685.299477] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25685.508473] sd 8:0:0:0: Power-on or device reset occurred
[25685.592868] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25685.798432] sd 8:0:0:0: Power-on or device reset occurred
[25685.882849] usb 3-3.4.4: reset high-speed USB device number 12 using xhci_hcd
[25686.088459] sd 8:0:0:0: Power-on or device reset occurred
[25686.088471] sd 8:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[25686.088474] sd 8:0:0:0: [sdc] tag#0 Sense Key : Unit Attention [current] 
[25686.088477] sd 8:0:0:0: [sdc] tag#0 Add. Sense: Power on, reset, or bus device reset occurred
[25686.088480] sd 8:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 d7 bf 00 00 00 08 00
[25686.088482] print_req_error: I/O error, dev sdc, sector 14139136
After plugging it in, it mounts and I see this:

Code: Select all

[25796.658294] print_req_error: I/O error, dev sdc, sector 1008
[25833.980348] usb 3-3.4-port4: Cannot enable. Maybe the USB cable is bad?
[25836.895680] usb 3-3.4.4: new high-speed USB device number 16 using xhci_hcd
[25836.991657] usb 3-3.4.4: New USB device found, idVendor=2237, idProduct=4225
[25836.991660] usb 3-3.4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[25836.991661] usb 3-3.4.4: Product: eReader-4.7.10413
[25836.991663] usb 3-3.4.4: Manufacturer: Kobo
[25836.991665] usb 3-3.4.4: SerialNumber: N7096898687
[25836.994688] usb-storage 3-3.4.4:1.0: USB Mass Storage device detected
[25836.994900] scsi host8: usb-storage 3-3.4.4:1.0
[25838.006763] scsi 8:0:0:0: Direct-Access     Kobo     eReader-4.7.1041 0110 PQ: 0 ANSI: 2
[25838.007202] sd 8:0:0:0: Attached scsi generic sg3 type 0
[25838.009689] sd 8:0:0:0: Power-on or device reset occurred
[25838.012703] sd 8:0:0:0: [sdc] 14139389 512-byte logical blocks: (7.24 GB/6.74 GiB)
[25838.116520] sd 8:0:0:0: [sdc] Write Protect is off
[25838.116524] sd 8:0:0:0: [sdc] Mode Sense: 0f 00 00 00
[25838.226557] sd 8:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[25838.461637]  sdc:
[25838.686447] sd 8:0:0:0: [sdc] Attached SCSI removable disk
[25838.879246] usb 3-3.4.4: reset high-speed USB device number 16 using xhci_hcd
[25839.087356] sd 8:0:0:0: Power-on or device reset occurred
[25839.275535] FAT-fs (sdc): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
 
I'm running the latest LM 18 and everything is updated. And autosuspend is set to 2:

Code: Select all

$ cat /sys/module/usbcore/parameters/autosuspend
2
 
Any ideas what's the best way to deal with this? Thanks!

User avatar
smurphos
Level 11
Level 11
Posts: 3975
Joined: Fri Sep 05, 2014 12:18 am
Location: Britisher
Contact:

Re: Best way to deal with " Power-on or device reset occurred" when Android device plugged in?

Post by smurphos » Sun May 20, 2018 12:21 am

I'd try a different cable and different USB ports on the computer.

I'd check the Kobi's USB connection settings.
For custom Nemo actions, useful scripts for the Cinnamon desktop, and Cinnamox themes visit my Github pages.

Post Reply

Return to “Hardware Support”