Frequent Cinnamon Crashes, Mint 18.3

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Frequent Cinnamon Crashes, Mint 18.3

Post by kauffy » Tue Jun 19, 2018 9:17 pm

Starting a few weeks ago, but with no immediately known correlation/causation, I started getting VERY frequent Cinnamon crashes. It happens as often as 3 times an hour.

My system is Linux Mint 18.3, Cinnamon, 64-bit. All packages, etc. are up to date. (inxi is below)

Sometimes, it happens with an activity, such as scrolling in a web page, or as just happened, seeking in a video in media player. Other times, it doesn't seem to happen for any reason. Nothing in particular is going on.
Once Cinnamon crashes, it goes to Fallback mode, and then I tell it to restart Cinnamon. Thankfully, I'm basically in exactly the place I was moments earlier, but if I repeat the same operation that "caused" the crash (if there was one), it won't crash the second time.

Is there some place I should look for relevant logs? I'm no expert, but I checked melange, for example, and the log only goes back as far as the restart of Cinnamon.

System: Host: mintos Kernel: 4.13.0-38-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 2.24.30) Distro: Linux Mint 18.3 Sylvia
Machine: Mobo: MSI model: Z97 GAMING 5 (MS-7917) v: 1.0
Bios: American Megatrends v: V1.13 date: 02/16/2016
CPU: Quad core Intel Core i7-4790K (-HT-MCP-) cache: 8192 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 32001
clock speeds: max: 4500 MHz 1: 3793 MHz 2: 3686 MHz 3: 3957 MHz 4: 3714 MHz
5: 3722 MHz 6: 3639 MHz 7: 3655 MHz 8: 3763 MHz
Graphics: Card-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller
bus-ID: 00:02.0
Card-2: NVIDIA GM206 [GeForce GTX 960] bus-ID: 01:00.0
Display Server: X.Org 1.18.4 driver: nvidia
Resolution: 1920x1200@59.95hz, 2560x1080@60.00hz
GLX Renderer: GeForce GTX 960/PCIe/SSE2
GLX Version: 4.6.0 NVIDIA 390.30 Direct Rendering: Yes
Audio: Card-1 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
driver: snd_hda_intel bus-ID: 00:03.0
Card-2 NVIDIA Device 0fba driver: snd_hda_intel bus-ID: 01:00.1
Card-3 Intel 9 Series Family HD Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Card-4 Logitech HD Pro Webcam C920 driver: USB Audio usb-ID: 003-006
Card-5 Logitech G430 Surround Sound Gaming Headset
driver: USB Audio usb-ID: 003-003
Sound: Advanced Linux Sound Architecture v: k4.13.0-38-generic
Network: Card: Qualcomm Atheros Killer E220x Gigabit Ethernet Controller
driver: alx port: d000 bus-ID: 03:00.0
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 10758.1GB (62.1% used)
ID-1: /dev/sda model: Samsung_SSD_850 size: 500.1GB
ID-2: /dev/sdb model: ST2000DX002 size: 2000.4GB
ID-3: /dev/sdc model: SB2 size: 256.1GB
ID-4: USB /dev/sdd model: Expansion_Desk size: 8001.6GB
Partition: ID-1: / size: 31G used: 22G (73%) fs: ext4 dev: /dev/sdc1
ID-2: /home size: 174G used: 143G (87%) fs: ext4 dev: /dev/sdc6
ID-3: swap-1 size: 33.00GB used: 0.00GB (0%) fs: swap dev: /dev/sdc5
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 29.8C mobo: 27.8C gpu: 0.0:52C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 357 Uptime: 3 days Memory: 12222.1/32051.6MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35

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Re: Frequent Cinnamon Crashes, Mint 18.3

Post by gnappi » Wed Jun 20, 2018 4:22 pm

Since I installed Mint 18.3 my only issue with crashes I isolated to my power supply and its fans and the internal chassis fans of the PC in general that were clogged with dust. Since clearing that all out a few months ago I have not had one crash.

So, before going headlong into software problems beside checking your cooling system airflow, it pays to look at the CPU and chassis fans, maybe if the computer is older the heat sink grease on its fan, and squirrely memory can cause what looks like a GUI problem. Memory issues are easily checked by lowering the number of mem boards installed. Oh, if you're an overclocker you can try throttling it back a few notches to see if that helps.

I know this all sounds (and it is, no offense meant) basic, but also check that the rear of the machine has plenty of space behind and around it to make sure it's not choking on heat that cannot be evacuated.

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Re: Frequent Cinnamon Crashes, Mint 18.3

Post by kauffy » Tue Jun 26, 2018 6:09 pm

Thanks for all of that, but the machine is in good health. It's been cleaned sometime in the last three months (I added RAM) and has screens on the intakes. It's a mid-high range gaming rig that was probably high-range about three years ago.

Cinnamon is the only thing that crashes, so I don't think it's anything hardware related, and it started happening very distinctly a month or two ago.

The only possible thing I can think of may have to do with the video drivers I'm using-- Cinnamon might have a complaint about them.

It's very strange that Cinnamon crashes, but if I have a game running in the foreground, it doesn't interrupt it at all-- Cinnamon is just crashed in the background.

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