ethernet eth0 is missing on install

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ineuw
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ethernet eth0 is missing on install

Post by ineuw » Sat Jul 14, 2018 2:57 am

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System:    Host: lm183dt64b Kernel: 4.10.0-38-generic x86_64 (64 bit)
           Desktop: Cinnamon 3.6.7  Distro: Linux Mint 18.3 Sylvia
Installation missed something and I have no ethernet connection. The on-board Intel network hardware is working fine in Windows, so I know that the hardware is OK. Now I am connected by WiFi, which is a slower and prone to interference and less reliable, making the installation of software difficult. These two reports describe the problem, but I lack the knowledge to interpret them to resolve the issue:

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ineuw@lm183dt64b ~ $ sudo systemctl status NetworkManager.service
● NetworkManager.service - Network Manager
   Loaded: loaded (/lib/systemd/system/NetworkManager.service; disabled; vendor preset: enabled)
   Active: inactive (dead) (Result: exit-code) since Sat 2018-07-14 00:31:46 EDT; 46s ago
     Docs: man:NetworkManager(8)
  Process: 32623 ExecStart=/usr/sbin/NetworkManager --no-daemon (code=exited, status=1/FAILURE)
 Main PID: 32623 (code=exited, status=1/FAILURE)
   CGroup: /system.slice/network-manager.service
           ├─1028 /usr/sbin/NetworkManager
           ├─1964 /sbin/dhclient -d -q -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /var/run/dhclient-wlxe84e064f6452.pid -lf /var/lib/Net
           └─1977 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/var/run/NetworkManager/dnsmasq

Jul 14 00:31:45 lm183dt64b systemd[1]: Failed to start Network Manager.
Jul 14 00:31:45 lm183dt64b systemd[1]: NetworkManager.service: Unit entered failed state.
Jul 14 00:31:45 lm183dt64b systemd[1]: NetworkManager.service: Failed with result 'exit-code'.
Jul 14 00:31:46 lm183dt64b systemd[1]: NetworkManager.service: Service hold-off time over, scheduling restart.
Jul 14 00:31:46 lm183dt64b systemd[1]: Stopped Network Manager.
Jul 14 00:31:46 lm183dt64b systemd[1]: NetworkManager.service: Start request repeated too quickly.
Jul 14 00:31:46 lm183dt64b systemd[1]: Failed to start Network Manager.
lines 1-18/18 (END)

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ineuw@lm183dt64b ~ $ sudo journalctl -xe
-- Subject: Unit NetworkManager.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit NetworkManager.service has failed.
-- 
-- The result is failed.
Jul 14 00:32:32 lm183dt64b sudo[32626]:    ineuw : TTY=pts/1 ; PWD=/home/ineuw ; USER=root ; COMMAND=/bin/systemctl status NetworkManager.se
Jul 14 00:32:32 lm183dt64b sudo[32626]: pam_unix(sudo:session): session opened for user root by (uid=0)
Jul 14 00:33:55 lm183dt64b dbus[829]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.h
Jul 14 00:33:55 lm183dt64b systemd[1]: Starting Hostname Service...
-- Subject: Unit systemd-hostnamed.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit systemd-hostnamed.service has begun starting up.
Jul 14 00:33:55 lm183dt64b org.gtk.vfs.Daemon[1290]: ** (process:1612): WARNING **: send_done_cb: No such interface 'org.gtk.vfs.Enumerator'
Jul 14 00:33:55 lm183dt64b dbus[829]: [system] Successfully activated service 'org.freedesktop.hostname1'
Jul 14 00:33:55 lm183dt64b systemd[1]: Started Hostname Service.
-- Subject: Unit systemd-hostnamed.service has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit systemd-hostnamed.service has finished starting up.
-- 
-- The start-up result is done.
Jul 14 00:34:23 lm183dt64b sudo[32626]: pam_unix(sudo:session): session closed for user root
Jul 14 00:34:41 lm183dt64b sudo[32660]:    ineuw : TTY=pts/1 ; PWD=/home/ineuw ; USER=root ; COMMAND=/bin/journalctl -xe
Jul 14 00:34:41 lm183dt64b sudo[32660]: pam_unix(sudo:session): session opened for user root by (uid=0)
lines 1403-1431/1431 (END)


----------
failed to remove PPA: '[Errno 2] No such file or directory: '/etc/apt/sources.list.d/nilarimogard-webupd8-xenial.list''
ineuw@lm183dt64b ~/.scripts $ sudo ./res1664p936p.sh
xrandr: Failed to get size of gamma for output default
xrandr: Failed to get size of gamma for output default
xrandr: cannot find output "HDMI-1"
xrandr: Failed to get size of gamma for output default
warning: output HDMI-1 not found; ignoring
ineuw@lm183dt64b ~/.scripts $ 
Perhaps there is someone who is not on summer vacation - or away for the weekend, can offer some help.
Windows 10 and Linux Mint 18.3 Cinnamon 16gb RAM and a Macbook 3.1 laptop, 64bit 4gb RAM.

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Re: ethernet eth0 is missing on install

Post by smurphos » Sat Jul 14, 2018 3:13 am

Can you get your wifi stable enough to install all updates offered in levels 1 through 4 (including kernel). If so do that and reboot and see what happens.

Full output of inxi -Fxz would also be helpful. Please post back the output in between code-tags using the </> button

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Re: ethernet eth0 is missing on install

Post by ineuw » Sat Jul 14, 2018 3:21 am

Thanks for the speedy reply. At this point I managed to download and install everything. There are many issues that have cropped up while installing but this seems to be most important.

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ineuw@lm183dt64b ~ $ inxi -Fxz
System:    Host: lm183dt64b Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: ASRock model: B360 Pro4
           Bios: American Megatrends v: P1.30 date: 05/25/2018
CPU:       Dual core Intel Pentium Gold G5600 (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
           clock speeds: max: 3900 MHz 1: 799 MHz 2: 800 MHz 3: 800 MHz 4: 799 MHz
Graphics:  Card: Intel Device 3e91 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: fbdev,intel (unloaded: vesa)
           Resolution: 1920x1080@77.00hz
           GLX Renderer: llvmpipe (LLVM 6.0, 128 bits)
           GLX Version: 3.0 Mesa 18.0.5 Direct Rendering: Yes
Audio:     Card Intel Device a348 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Intel Device 15bc bus-ID: 00:1f.6
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 1636.1GB (4.1% used)
           ID-1: /dev/sda model: SanDisk_SDSSDHII size: 120.0GB
           ID-2: /dev/sdb model: ST1000DM003 size: 1000.2GB
           ID-3: /dev/sdc model: ST500DM002 size: 500.1GB
           ID-4: USB /dev/sdd model: Flash_Disk size: 15.7GB
Partition: ID-1: / size: 51G used: 7.6G (16%) fs: ext4 dev: /dev/sda4
           ID-2: swap-1 size: 16.10GB used: 0.00GB (0%) fs: swap dev: /dev/sdb11
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 41.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 225 Uptime: 3:14 Memory: 2202.2/15711.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
Windows 10 and Linux Mint 18.3 Cinnamon 16gb RAM and a Macbook 3.1 laptop, 64bit 4gb RAM.

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Re: ethernet eth0 is missing on install

Post by smurphos » Sat Jul 14, 2018 3:26 am

Scrap your current install and give Mint 19 a try - your hardware (Coffeelake) needs a minimum of kernel 4.15.x to be supported. Alternatively, you can try a 4.15 kernel in 18.3 via the Update Manager > View > Linux kernels. Avoid 4.15.0-24 if it is listed.

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Re: ethernet eth0 is missing on install

Post by ineuw » Sat Jul 14, 2018 3:37 am

smurphos wrote:
Sat Jul 14, 2018 3:26 am
Scrap your current install and give Mint 19 a try - your hardware (Coffeelake) needs a minimum of kernel 4.15.x to be supported. Alternatively, you can try a 4.15 kernel in 18.3 via the Update Manager > View > Linux kernels. Avoid 4.15.0-24 if it is listed.
That is where my comment about problems are coming from. Installed 19 three times and which is wrought with a lot more problems than 18.3. I posted about an issue in the Installation section of the forum. But, that issue is just the tip of the iceberg. Now, I must get some some shuteye because I pulled a couple of all nighters. If you don't mind to wait until later tomorrow, I will post about the issues and errors in 19. I have become quite adept on what to expect. Thanks and good night.
Windows 10 and Linux Mint 18.3 Cinnamon 16gb RAM and a Macbook 3.1 laptop, 64bit 4gb RAM.

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Re: ethernet eth0 is missing on install

Post by smurphos » Sat Jul 14, 2018 4:04 am

No worries....the trick with a 19 install required due to an upstream grub update issue that has come about since release is to install with no network connection and then apply updates/install codecs etc after the installation is complete.

Anyway you may aswell try the 4.15 kernel in 18.3 before trying 19 again - basically prior kernels don't include drivers for your hardware which would explain the ethernet issue, plus I can see you are defaulting to software rendering as the integrated graphics aren't supported with the current kernel.

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Re: ethernet eth0 is missing on install

Post by ineuw » Sat Jul 14, 2018 4:26 am

:-D I did it without updating during installation, but the grub issue is very serious, in fact it failed every time, with the same problem. The 8th generation BIOS and UEFI, the 8th gen. motherboard, and some of the related hardware (unrelated to Linux), AHCI, grub2, Windows bootloader and GPT partitions make for an intoxicating goulash. Then comes Linux with the kernel from hell 15.24 (must have been made by Microsoft) and to add insult to injury, releases a quick correction as kernel 15.24-26 and all this wants me to go back to MS-DOS 5,1. , and there was more to come . . . .
Windows 10 and Linux Mint 18.3 Cinnamon 16gb RAM and a Macbook 3.1 laptop, 64bit 4gb RAM.

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Re: ethernet eth0 is missing on install

Post by ineuw » Sat Jul 14, 2018 11:53 pm

smurphos, to recap the situation . . . I can install LM 18.3 but no kernel works beyond 10.0.38 AND no networking. On the last try, I lost the WiFi as well. OR, I can crap out with LM19 as I posted here: viewtopic.php?f=46&t=272991&p=1496268#p1496268 :-D. At this point I gave up worrying knowing that I tried everything, and repeated the process often enough to anticipate the errors.
Windows 10 and Linux Mint 18.3 Cinnamon 16gb RAM and a Macbook 3.1 laptop, 64bit 4gb RAM.

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Re: ethernet eth0 is missing on install

Post by smurphos » Sun Jul 15, 2018 12:45 am

18.3 or 19 - either way without a 4.15 kernel things are not going to work properly on that system.

What is on it right now? - if 18.3 you could try booting a live 19 CD (which should give you networking) and manually download the deb files for a working 4.15 kernel and put them in the home of the 18.3 install. The reboot back into 18.3 - install the deb files in this order - once all installed reboot and hopefully you will have working graphics and networking on kernel 4.15.0-23.

linux-base - https://packages.ubuntu.com/xenial-upda ... e/download
linux-headers-4.15.0-23_4.15.0-23.25~16.04.1_all.deb - https://packages.ubuntu.com/xenial-upda ... 3/download
linux-headers-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download
linux-modules-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download
linux-modules-extra-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download
linux-image-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download

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Re: ethernet eth0 is missing on install

Post by ineuw » Sun Jul 15, 2018 12:50 am

I tried them all from the Update manager. Went from 4.10 to 4.15.All crashed. :(

I see that these are different from the offerings on the Update manager. Should I install them all???
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Re: ethernet eth0 is missing on install

Post by smurphos » Sun Jul 15, 2018 1:38 am

ineuw wrote:
Sun Jul 15, 2018 12:50 am
I tried them all from the Update manager. Went from 4.10 to 4.15.All crashed. :(

I see that these are different from the offerings on the Update manager. Should I install them all???
They should be exactly the same as offered for 4.15.0.23 in the update manager. Update manager lumps the packages together. I didn't think you had any net access now?

if you do try to manually install yes they all need to installed and in the order presented to ensure the dependencies are met. The first one (linux-base) may not be required if you have managed to update packages following install of 18.3,

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Re: ethernet eth0 is missing on install

Post by ineuw » Sun Jul 15, 2018 2:02 pm

smurphos wrote:
Sun Jul 15, 2018 1:38 am
if you do try to manually install yes they all need to installed and in the order presented to ensure the dependencies are met. The first one (linux-base) may not be required if you have managed to update packages following install of 18.3,
Hello smurphos and thanks for spending so much of your time trying to help me. You were correct to assume that I have no internet connection while installing LM 18.3. So, saved all seven kernel files and after the basic installation of LM 18.3, I installed them in the same order as listed, but 3 files (4, 5, and 7) were rejected and I ran out of time. I will attempt it again later today.
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Re: ethernet eth0 is missing on install

Post by smurphos » Mon Jul 16, 2018 12:51 am

I've just double checked the dependencies and the order to install is slightly different - my bad.... :(

linux-modules-extra needs to be installed after linux-image

linux-base - https://packages.ubuntu.com/xenial-upda ... e/download
linux-headers-4.15.0-23_4.15.0-23.25~16.04.1_all.deb - https://packages.ubuntu.com/xenial-upda ... 3/download
linux-headers-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download
linux-modules-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download
linux-image-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download
linux-modules-extra-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb - https://packages.ubuntu.com/xenial-upda ... c/download

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Re: ethernet eth0 is missing on install

Post by ineuw » Mon Jul 16, 2018 2:30 am

smurphos, no problem. :-) I also checked the files and figured out the order and there is success!!!!! LM 18.3 is installed, updated and working fine. Now I have ethernet but no WiFi which I will fix later because the Realtek chip RTL8811AU does not have drivers for some kernels, but there are 3rd party drivers which I will try later today. Again thank you. P.S. I am also posting this info in the wireless networking section for Jeremy8.

Here are the kernel files in numerical order for installation. I omitted #6 but may install it later

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Linux kernel file install order:
1 linux-base_4.5ubuntu1~16.04.1_all.deb
2 linux-headers-4.15.0-23_4.15.0-23.25~16.04.1_all.deb
3 linux-headers-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb
4 linux-modules-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb
5 linux-image-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb
6 (optional) linux-modules-extra-4.15.0-23-generic_4.15.0-23.25~16.04.1_amd64.deb
Windows 10 and Linux Mint 18.3 Cinnamon 16gb RAM and a Macbook 3.1 laptop, 64bit 4gb RAM.

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Re: ethernet eth0 is missing on install

Post by smurphos » Mon Jul 16, 2018 2:38 am

Excellent, glad you are up and running - linux-modules-extra might bring in the wifi support....

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