ASUS Prime X370 Pro, no cpu temp and no fan speeds

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neon_20
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Joined: Sun Aug 12, 2018 3:48 am

ASUS Prime X370 Pro, no cpu temp and no fan speeds

Post by neon_20 » Sun Aug 12, 2018 4:43 am

First off all, well done Linux Mint crew!!! Next too all components worked fine, out of the box with only one exception! Love it!!
I am obviously not able to get the temperature sensors and the fan speeds of the CPU running. I have tried to update the kernel to the newest version, ran the sensors detect command multiple times but no sensor was found. I have tried multiple sensors/temp-applications to no effect. I have also tried a life versions of Linux Mint 19 and the latest Kubuntu Version. The MB/CPU (ASUS Prime X370 Pro/AMD A12-9800E) should have a detectable sensor, because the BIOS has a read out. Since i would like to tweak the system a little bit, i would need to know the temps and the correlating fan speeds. Does anyone have a solution found yet. A thx up front for your help!

I'm running:

Code: Select all

System:    Host: Freon-2017 Kernel: 4.15.0-30-generic x86_64 (64 bit gcc: 5.4.0)
                Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3)
                Distro: Linux Mint 18.1 Serena
Machine:   Mobo: ASUSTeK model: PRIME X370-PRO v: Rev X.0x
                Bios: American Megatrends v: 4012 date: 06/14/2018
CPU:       Quad core AMD A12-9800E RADEON R7 12 COMPUTE CORES 4C+8G (-MCP-) cache: 4096 KB
               flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 24753
               clock speeds: max: 3100 MHz 1: 1012 MHz 2: 1163 MHz 3: 937 MHz 4: 833 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Carrizo bus-ID: 00:01.0
                Display Server: X.Org 1.18.4 drivers: ati,amdgpu (unloaded: fbdev,vesa,radeon),Resolution: 1920x1080@60.00hz
                GLX Renderer: Gallium 0.4 on AMD CARRIZO (DRM 3.23.0 / 4.15.0-30-generic, LLVM 4.0.0)
                GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] Device 157a
              driver: snd_hda_intel bus-ID: 00:09.2
              Card-2 Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio
              driver: snd_hda_intel bus-ID: 00:01.1
             Sound: Advanced Linux Sound Architecture v: k4.15.0-30-generic
Network:   Card: Intel I211 Gigabit Network Connection
               driver: igb v: 5.4.0-k port: e000 bus-ID: 07:00.0
               IF: enp7s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 2250.5GB (2.3% used)
           ID-1: /dev/sda model: WDC_WD10EZEX size: 1000.2GB
           ID-2: /dev/sdb model: WDC_WD10EADS size: 1000.2GB
           ID-3: /dev/sdc model: Samsung_SSD_840 size: 250.1GB
Partition: ID-1: / size: 56G used: 41G (77%) fs: ext4 dev: /dev/sdc4
           ID-2: swap-1 size: 8.00GB used: 0.00GB (0%) fs: swap dev: /dev/sdc3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 0.0C mobo: N/A gpu: 34.0
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 208 Uptime: 18:09 Memory: 2661.8/15469.4MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
Last edited by Moem on Sun Aug 12, 2018 5:07 am, edited 1 time in total.
Reason: Adding [code] tags. They retain some formatting that makes your output easier to read.

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catweazel
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Re: ASUS Prime X370 Pro, no cpu temp and no fan speeds

Post by catweazel » Sun Aug 12, 2018 7:59 pm

neon_20 wrote:
Sun Aug 12, 2018 4:43 am

Code: Select all

System:    Host: Freon-2017 Kernel: 4.15.0-30-generic x86_64 (64 bit gcc: 5.4.0)
                Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3)
                Distro: Linux Mint 18.1 Serena
Machine:   Mobo: ASUSTeK model: PRIME X370-PRO v: Rev X.0x
                Bios: American Megatrends v: 4012 date: 06/14/2018
[...]
Sensors:   System Temperatures: cpu: 0.0C mobo: N/A gpu: 34.0
           Fan Speeds (in rpm): cpu: 0
           
That board is pretty much brand new on the market. Obviously the kernel doesn't yet fully support the board's chipset. There are only two things you can do:

1) Wait
2) Experiment

With respect to waiting, you need to wait for and install BIOS updates from ASUS, and for a kernel that supports the chipset in the hope that one or both might fix the issue.

As for 2), and I think this is your best bet, though it is controversial to some people, experiment with later, out of tree, upstream, non-Ubuntu kernels.
Mainline kernels are not supported in the same way that a regular, run of the mill rep versions offered through the regular update channels or via the LTS HWE process.

These kernels are unmodified upstream kernels and are built using Ubuntu kernel configuration files.

You should not assume these kernels will be reliable enough for everyday use. You install them at your own risk. Be aware that as these are pure upstream releases they do not include any Ubuntu-specific drivers or patches, nor any proprietary modules or restricted binary drivers.
https://www.omgubuntu.co.uk/2017/02/uku ... nel-ubuntu

You will find instructions there.
Only a life lived for others is a life worthwhile - Albert Einstein

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