Mint 19 Tara Printer HP 1102W does not work -- Solved

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pgmer6809
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Mint 19 Tara Printer HP 1102W does not work -- Solved

Post by pgmer6809 » Sat Sep 08, 2018 6:26 pm

Under Sylvia (18.3) there are no issues with my HP 1102W Printer over the wireless connection.
Under Ubuntu 18.04 (Bionic) there are no issues with this printer.
Under TARA (Mint19) The printer is found and defined. I have several options for the URI but it will not print a test page.
Even if I give it exactly the same device URI as what works for Ubuntu 18.04 it still will not work.
The CUPS troubleshooter advises so check the logs with Journalctl and this is what I see:
-- Reboot --
Sep 07 19:43:28 trojan systemd[1]: Started CUPS Scheduler.
Sep 07 19:45:15 trojan systemd[1]: Stopping CUPS Scheduler...
Sep 07 19:45:16 trojan systemd[1]: Stopped CUPS Scheduler.
-- Reboot --
Sep 07 22:36:22 trojan systemd[1]: Started CUPS Scheduler.
Sep 07 22:37:32 trojan /hpfax[2115]: [2115]: error: Failed to create /var/spool/cups/tmp/.hplip
Sep 07 22:38:27 trojan foo2zjs-wrapper[2214]: foo2zjs -r1200x600 -g10200x6600 -p1 -m1 -n1 -d1 -s7 -z2 -u 192x96 -l 192x96 -L 0 -T3 -P
Sep 07 22:40:03 trojan systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
Sep 07 22:40:03 trojan systemd[1]: cups.service: Failed with result 'exit-code'.
Sep 07 22:40:03 trojan systemd[1]: cups.service: Service hold-off time over, scheduling restart.
Sep 07 22:40:03 trojan systemd[1]: cups.service: Scheduled restart job, restart counter is at 1.
Sep 07 22:40:20 trojan systemd[1]: Stopped CUPS Scheduler.
Sep 07 22:40:20 trojan systemd[1]: Started CUPS Scheduler.
Sep 07 22:46:52 trojan foo2zjs-wrapper[2447]: foo2zjs -r1200x600 -g10200x6600 -p1 -m1 -n1 -d1 -s7 -z2 -u 192x96 -l 192x96 -L 0 -T3 -P
Sep 07 22:52:17 trojan /hpfax[3003]: [3003]: error: Failed to create /var/spool/cups/tmp/.hplip
Sep 07 23:16:21 trojan systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE
Sep 07 23:16:21 trojan systemd[1]: cups.service: Failed with result 'exit-code'.
Sep 07 23:16:21 trojan systemd[1]: cups.service: Service hold-off time over, scheduling restart.
Sep 07 23:16:21 trojan systemd[1]: cups.service: Scheduled restart job, restart counter is at 2.
Sep 07 23:16:38 trojan systemd[1]: Stopped CUPS Scheduler.
Sep 07 23:16:38 trojan systemd[1]: Started CUPS Scheduler.

No idea why it labels the line wiht the error a
/fax
. Fax never shows up in any of the setup screens.
The Printer is obviously fine. And it should not be an issue with systemd or the kernel since Ubuntu 18.04 works fine. So it must be a MINT 19 problem, and maybe not with just my printer but maybe with the CUPS setup.

Here are settings that work with Ubuntu 18.04 and which I have copied verbatim into Mint19
(I also tried many other settings in Mint19, some of which work in Sylvia, and they also fail).
URI:
dnssd://HP%20LaserJet%20Professional%20P1102w._pdl-datastream._tcp.local/
Device Make and Model
HP LaserJet Pro P1102w Foomatic/foo2zjs-z2 (recommended)
Any ideas?
pgmer6809
Last edited by pgmer6809 on Fri Sep 14, 2018 2:10 am, edited 1 time in total.

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Joe2Shoe
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Re: Mint 19 Tara Printer HP 1102W does not work

Post by Joe2Shoe » Sat Sep 08, 2018 6:44 pm

"Tolerance is the refuge of men without conviction."
"Common sense is not so common" - Voltaire

pgmer6809
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Re: Mint 19 Tara Printer HP 1102W does not work

Post by pgmer6809 » Sun Sep 09, 2018 7:02 pm

Thanks for trying but the above reply does not help much. One of the links goes back to 2006.
My problem is not installing the printer. As you can see in the OP, the printer is discovered fine and installed fine.
The problem seems to be with actually printing and judging by the troubleshooting output the problem may be with CUPS or with HP-LIP
whichever is actually trying to print.
What is different between how MINT19 treats CUPS and spooling and how BIONIC Ubuntu does it?
BIONIC works. TARA does not.
But I am still at a loss. The permissions for the /var/spool/cups and subdirs are the same in both BIONIC and TARA. The group numbers are the same. The owners are the same (user lp) The cups daemon's are running under the same user.

I am still at a loss.

pgmer6809

pdc_2
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Re: Mint 19 Tara Printer HP 1102W does not work

Post by pdc_2 » Sun Sep 09, 2018 8:54 pm

with
HP LaserJet Pro P1102w Foomatic/foo2zjs-z2 (recommended)
you are using the open-source (Foomatic) driver;

to try to access hplip, if you do

Code: Select all

hp-check
and see what that gives please

(I see you need hplip > 3.1-.4 so you are fine with the existing version installed)

pgmer6809
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Re: Mint 19 Tara Printer HP 1102W does not work -- HP-CHECK

Post by pgmer6809 » Sun Sep 09, 2018 11:47 pm

I ran hp-check -r.

whew!! that gives a LOT of output. Not sure what to do with it.
It says it has version 15.1 for dependency checks. here are some extracts
| SYSTEM INFO |
---------------

Kernel: 4.15.0-33-generic #36-Ubuntu SMP Wed Aug 15 16:00:05 UTC 2018 GNU/Linux
Host: trojan
Proc: 4.15.0-33-generic #36-Ubuntu SMP Wed Aug 15 16:00:05 UTC 2018 GNU/Linux
Distribution: 22 19
Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
ESC[35;01mwarning: HPLIP-Installation: Auto installation is not supported for 22 distro 19 version ESC[0m

ESC[01mCurrent contents of '/etc/hp/hplip.conf' file:ESC[0m
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.17.10

[dirs]
home=/usr/share/hplip
:---- snip ---
01mCurrent contents of '/var/lib/hp/hplip.state' file:ESC[0m
[plugin]
installed = 1
eula = 1
version = 3.17.10
----- snip ----
and a LOT more. It also has sections that complain that CUPS is notinstalled, and DBUS is not installed, obviously false.

the final summary paragraph looks like this:
-----------
| SUMMARY |
-----------

ESC[01mMissing Required DependenciesESC[0m
ESC[01m-----------------------------ESC[0m
ESC[31;01merror: 'libcups2' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libdbus-1-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libjpeg8-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libcups2-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'cups-bsd' package is missing/incompatible ESC[0m
ESC[31;01merror: 'cups-client' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libcupsimage2-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libusb-1.0.0-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libsane-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libsnmp-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'snmp-mibs-downloader' package is missing/incompatible ESC[0m
ESC[31;01merror: 'openssl' package is missing/incompatible ESC[0m
ESC[31;01merror: 'python3-pyqt4' package is missing/incompatible ESC[0m
ESC[31;01merror: 'python3-dev' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libtool' package is missing/incompatible ESC[0m
ESC[31;01merror: 'libtool-bin' package is missing/incompatible ESC[0m

ESC[01mMissing Optional DependenciesESC[0m
ESC[01m-----------------------------ESC[0m
ESC[31;01merror: 'python3-notify2' package is missing/incompatible ESC[0m
ESC[31;01merror: 'mate-notification-daemon' package is missing/incompatible ESC[0m
ESC[31;01merror: 'python3-dbus.mainloop.qt' package is missing/incompatible ESC[0m

Total Errors: 14
Total Warnings: 2


pdc_2
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Re: Mint 19 Tara Printer HP 1102W does not work

Post by pdc_2 » Mon Sep 10, 2018 3:24 am

have a read at the thread above yours: viewtopic.php?f=51&t=277256

hplip is also spitting out a huge list of missing files; HP is not always smooth sailing

pgmer6809
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Re: Mint 19 Tara Printer HP 1102W Problem Solved

Post by pgmer6809 » Mon Sep 10, 2018 7:01 pm

I ran synaptic and re-installed all the CUPS packages and now everything works
pgmer6809

pdc_2
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Hurrah! HP1102W works well!

Post by pdc_2 » Mon Sep 10, 2018 7:59 pm

magnificent! You did very well; glad it is all sorted; extraordinary it seems how much is missing; if one uses hplip; perhaps

Code: Select all

hp-setup
might have dragged it in automatically; but enjoy the printer now!

PS as it now works in the fully functioning mode: can you go back to the title of your first post; and take out the does not work and add SOLVED please: it will help others following in your wake

cmarvel
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Re: Mint 19 Tara Printer HP 1102W does not work

Post by cmarvel » Tue Nov 27, 2018 11:16 pm

pgmer6809 wrote:
Sun Sep 09, 2018 7:02 pm
Thanks for trying but the above reply does not help much. One of the links goes back to 2006.
My problem is not installing the printer. As you can see in the OP, the printer is discovered fine and installed fine.
The problem seems to be with actually printing and judging by the troubleshooting output the problem may be with CUPS or with HP-LIP
whichever is actually trying to print.
What is different between how MINT19 treats CUPS and spooling and how BIONIC Ubuntu does it?
BIONIC works. TARA does not.
But I am still at a loss. The permissions for the /var/spool/cups and subdirs are the same in both BIONIC and TARA. The group numbers are the same. The owners are the same (user lp) The cups daemon's are running under the same user.

I am still at a loss.

pgmer6809

I had the same problem. Found a post for an earlier release than Tara and tried it and it worked.
Here's the terminal commands that I used. Note that I didn't get to the last line because the printer started working after the fourth line. I thibk the plugin install is now part of the hp-setup.

sudo apt-get update
sudo apt-get install xsane hplip-gui hplip
hp-setup
hp-plugin


Good luck.

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