Bluetooth not working on GC-WB867D-I WiFi Bluetooth Card

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fbsdguy
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Joined: Sat Oct 13, 2018 8:38 pm

Bluetooth not working on GC-WB867D-I WiFi Bluetooth Card

Post by fbsdguy » Sat Oct 13, 2018 8:53 pm

I have a GC-WB867D-I v4.2 Dual band Bluetooth/WiFi card and I'm having issues getting Bluetooth to work. WiFi is working just fine out of the box, but when I open the Bluetooth app I get "No Bluetooth adapters found". I've read a lot of threads on this forum with people trying to get this to work in the past. I've tried updating my kernel and installing drivers from Intel in the /lib/firmware folder without luck. I also tried installing older kernels like 4.2 and 4.4 and that didn't work either. Below is my specs if I could get some help to resolve this I have a bluetooth speaker I would really like to use.

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inxi -Fxz
System:    Host: aragorn Kernel: 4.15.0-36-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1) Distro: Linux Mint 19 Tara
Machine:   Device: desktop System: Gigabyte product: N/A serial: N/A
           Mobo: Gigabyte model: 990FXA-UD3 v: x.x serial: N/A UEFI: American Megatrends v: F3 date: 05/28/2015
CPU:       Quad core AMD Phenom II X4 965 (-MCP-) arch: K10 rev.3 cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 27325
           clock speeds: max: 3400 MHz 1: 2200 MHz 2: 2200 MHz 3: 2200 MHz 4: 2200 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Barts PRO [Radeon HD 6850] bus-ID: 01:00.0
           Display Server: x11 (X.Org 1.19.6 ) drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: AMD BARTS (DRM 2.50.0 / 4.15.0-36-generic, LLVM 6.0.0)
           version: 3.3 Mesa 18.0.5 Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Barts HDMI Audio [Radeon HD 6790/6850/6870 / 7720 OEM]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2
           Sound: Advanced Linux Sound Architecture v: k4.15.0-36-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: b000 bus-ID: 05:00.0
           IF: enp5s0 state: down mac: <filter>
           Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi bus-ID: 06:00.0
           IF: wlp6s0 state: up mac: <filter>
Drives:    HDD Total Size: 1128.2GB (0.9% used)
           ID-1: /dev/sda model: WDC_WD10EARS size: 1000.2GB
           ID-2: /dev/sdb model: Samsung_SSD_840 size: 128.0GB
Partition: ID-1: / size: 117G used: 9.3G (9%) fs: ext4 dev: /dev/sdb2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 30.0C mobo: N/A gpu: 51.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 235 Uptime: 1:41 Memory: 3658.2/8015.5MB Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 

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rfkill list all
0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no

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inxi -Nn
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169
           IF: enp5s0 state: down mac: 74:d4:35:09:a4:5a
           Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi
           IF: wlp6s0 state: up mac: 94:b8:6d:68:c1:21

fbsdguy
Level 1
Level 1
Posts: 3
Joined: Sat Oct 13, 2018 8:38 pm

Re: Bluetooth not working on GC-WB867D-I WiFi Bluetooth Card

Post by fbsdguy » Mon Oct 15, 2018 8:23 pm

I fixed the issue. I was searching for issues others have had with my board and came across this thread that suggests turning on IOMMU which really doesn't make any sense, but whatever. When I came home I plugged in a USB Header Adapter and tested plugging in a USB flash drive. This was not detected either under Linux. I booted into the bios to look around and noticed my flash drive was showing up so that meant it was functional. I knew there had to be some setting, but that is one of the last things I would have looked at. Any ideas as to why that setting is important with linux? Also, the output sound is very low when connected to my bluetooth speaker even though the sound it cranked up to 100. I have it set to A2DP Sink which others have recommended so I'm not sure why it's so low. Any ideas?

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