Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

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VampireFox2
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Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by VampireFox2 » Thu Jan 10, 2019 5:16 pm

Hi,

So I recently purchased a new laptop from Best Buy around the beginning of August, the Lenovo Ideapad 330-15IGM. It came with Windows 10 Home which I first replaced it with Ubuntu and now Linux Mint 19.1 Cinnamon. I'm having a problem, the touchpad does not work, everything else does. I searched around the internet and found some solutions however they are way beyond my understanding. I have never messed with or recompiled the Linux kernel. Can someone help me with this? If I have to do so I'd need some help doing it. Thanks for taking the time to read this :D


My Laptop Specs: https://www.bestbuy.com/site/lenovo-330 ... Id=6221788


Solutions found:

https://askubuntu.com/questions/1049787 ... ot-working

https://www.reddit.com/r/kernel/comment ... apad_330s/

deepakdeshp
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by deepakdeshp » Fri Jan 11, 2019 4:34 pm

Does an external mouse solve the problem, that is use it instead of the touch pad.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
I am using Mint 19.1 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

Joan_2018
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by Joan_2018 » Sat Jan 12, 2019 7:57 pm

Hi,

I have a Lenovo Ideapad-330-15IKB and all works perfectly on the Linux Mint 19.1 (Cinnamon). I think the trackpad is the same on the two models, so it could be perhaps a problem with the hardware. On windows, do it worked well ? When you are installing from the usb boot, the trackpad do not work ?

VampireFox2
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by VampireFox2 » Mon Jan 14, 2019 3:19 pm

deepakdeshp wrote:
Fri Jan 11, 2019 4:34 pm
Does an external mouse solve the problem, that is use it instead of the touch pad.

Yes I have a wireless usb mouse and it does work. I use the touchpad sometimes just wanted to see if I could get it to work for fun mostly.

VampireFox2
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by VampireFox2 » Mon Jan 14, 2019 3:26 pm

Joan_2018 wrote:
Sat Jan 12, 2019 7:57 pm
Hi,

I have a Lenovo Ideapad-330-15IKB and all works perfectly on the Linux Mint 19.1 (Cinnamon). I think the trackpad is the same on the two models, so it could be perhaps a problem with the hardware. On windows, do it worked well ? When you are installing from the usb boot, the trackpad do not work ?
The laptop came with Windows 10 Home and it worked fine. It doesn't work on any older Windows version or on any Linux distro even after installing updates.

JeremyB
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by JeremyB » Tue Jan 15, 2019 7:22 am

Please post results for

Code: Select all

dmesg | grep -i elan

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bbaker6212
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by bbaker6212 » Tue Jan 15, 2019 7:30 am

JeremyB wrote:
Tue Jan 15, 2019 7:22 am
Please post results for

Code: Select all

dmesg | grep -i elan
Yes, you need to know which touchpad device you have and which Kernel version are you running. There have been various touchpad related changes in recent kernels, some specific to Lenovo Ideapad, so you should be running kernel v4.19.xx
Linux Mint Mate 18.1 k/4.10, Windows 10, Manjaro 18.02 Xfce kernel 4.19.13-1
Lenovo Ideapad G50-45 AMD A6-6310, 8GB RAM, 500GB Samsung EVO 850 SSD, Realtek RTL8723BE WiFi

JeremyB
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Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Post by JeremyB » Tue Jan 15, 2019 7:35 am

bbaker6212 wrote:
Tue Jan 15, 2019 7:30 am
JeremyB wrote:
Tue Jan 15, 2019 7:22 am
Please post results for

Code: Select all

dmesg | grep -i elan
Yes, you need to know which touchpad device you have and which Kernel version are you running. There have been various touchpad related changes in recent kernels, some specific to Lenovo Ideapad, so you should be running kernel v4.19.xx
I have backported some of the additions for elan touchpads so they will work in Mint with the 4.15 kernel

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