Sounds works with Ubuntu 18.10 but not 18.04>Mint 19.1

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chris2946
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Sounds works with Ubuntu 18.10 but not 18.04>Mint 19.1

Post by chris2946 » Sun Jan 13, 2019 5:13 pm

So I've been using Ubuntu 18.10 with my Azulle Access Plus "stick" PC. I could never get the sound to work in 18.04, but for some reason it started working in 18.10. I would like to install Mint and use if for a while, but the sound does not work. I'm not linux guru, but Mint is based off Ubuntu LTS,which is 18.04 I believe. I tried a lot of different things to get it to work in 18.04 and I assume the new Mint is going down the same path.

I have no clue why it works in one and not the other, so my question is...what can I do in Mint to apply those configurations that make it work in Ubuntu 18.10 for an OS that is based off of 18.04?

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MrEen
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Re: Sounds works with Ubuntu 18.10 but not 18.04>Mint 19.1

Post by MrEen » Mon Jan 14, 2019 8:40 am

Hi chris2946, and welcome to the forum.

Please paste back the results of running aplay -l and inxi -Fxz in the terminal. We should be able to figure out a way to get it to work on Mint, that will also be the same steps to get it to work on Ubuntu 18.04. The outputs of the above commands will help determine what steps to take.

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Hoser Rob
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Re: Sounds works with Ubuntu 18.10 but not 18.04>Mint 19.1

Post by Hoser Rob » Mon Jan 14, 2019 9:58 am

I'd also take the Ubuntu 18.10 that works and do a couple of CLI things on it. First, since for some reason Ubuntu doiesn't include inxi (unless they started recently), do this:

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sudo apt-get update
sudo apt-get install inxi
Then copy/paste to the terminal and copy/paste the text output here:

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inxi -Fxz
Also, in both Ubuntu and Mint, do the same with this to get the ALSA version:

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cat /proc/asound/version
That should be a good start, I suspect you want a newer kernel in Mint.

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