[Solved] Mint 19.1 Not 'Seeing' Extreme SDs

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
B2WJ
Level 1
Level 1
Posts: 29
Joined: Mon Feb 25, 2019 2:25 pm
Location: Pennsylvania USA

[Solved] Mint 19.1 Not 'Seeing' Extreme SDs

Post by B2WJ » Tue Jul 02, 2019 10:43 pm

Mint 19.1 Xfce cannot "see" SD cards somewhere above 32GB on a 2014 ACER Aspire laptop that dual boots Windows 10. I own two 32GB cards and two 128GB cards, the latter two having extreme capture, transfer, and application speeds. So it's possible the issue is not capacity, but rather extreme performance. However, all of my SD cards are usable with the laptop's Windows 10 side and also on my 2012 ACER Aspire All-In-One that is solely Mint 19.1 Xfce. I checked ACER's latest Media Card Reader drivers for the laptop and it has the correct one, which dates back to 2015.

Before installing Mint to the laptop I did notice some Media Card Reader failures, but that may have involved a 32GB SD card that soon thereafter went bad. After several days experimenting I can state with certainty the laptop's Xfce OS -- my primary OS -- simply cannot "see" the 128GB SDs. There is no reaction. No automatic mounting, obviously no need for unmounting -- just nothing.

Can't find anything similar in the forum so thought I'd see if anyone's ever heard of this type situation. For whatever it's worth, following are the laptop's specifications including USB data.

Code: Select all

wjb2@wjb2-Aspire-E1-731:~$ inxi -Fxzd && lsusb
System:
  Host: wjb2-Aspire-E1-731 Kernel: 4.15.0-54-generic x86_64 bits: 64 
  compiler: gcc v: 7.4.0 Desktop: Xfce 4.12.3 Distro: Linux Mint 19.1 Tessa 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: Acer product: Aspire E1-731 v: V2.30 serial: <filter> 
  Mobo: Acer model: EA70_HC v: Type2 - Board Version serial: <filter> 
  UEFI: Insyde v: 2.30 date: 04/23/2014 
Battery:
  ID-1: BAT0 charge: 28.1 Wh condition: 28.1/48.4 Wh (58%) model: AS10D31 
  status: Full 
CPU:
  Topology: Dual Core model: Intel Pentium 2020M bits: 64 type: MCP 
  arch: Ivy Bridge rev: 9 L2 cache: 2048 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 9578 
  Speed: 1198 MHz min/max: 1200/2400 MHz Core speeds (MHz): 1: 1434 2: 1444 
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics 
  vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1600x900~60Hz 
  OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile v: 4.2 Mesa 18.2.8 
  direct render: Yes 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio 
  vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
  bus ID: 00:1b.0 
  Sound Server: ALSA v: k4.15.0-54-generic 
Network:
  Device-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter 
  vendor: Wistron NeWeb driver: ath9k v: kernel port: 4040 bus ID: 07:00.0 
  IF: wlp7s0 state: up mac: <filter> 
  Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: atl1c v: 1.0.1.1-NAPI port: 2000 
  bus ID: 08:00.0 
  IF: enp8s0 state: down mac: <filter> 
  Device-3: Atheros AR3012 Bluetooth 4.0 type: USB driver: btusb 
  bus ID: 2-1.6:4 
Drives:
  Local Storage: total: 465.76 GiB used: 17.34 GiB (3.7%) 
  ID-1: /dev/sda vendor: Seagate model: ST500LT012-1DG142 size: 465.76 GiB 
  Optical-1: /dev/sr0 vendor: MATSHITA model: DVD-RAM UJ8E0 rev: 1.00 
  dev-links: cdrom,cdrw,dvd,dvdrw 
  Features: speed: 24 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition:
  ID-1: / size: 201.54 GiB used: 17.29 GiB (8.6%) fs: ext4 dev: /dev/sda6 
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 170 Uptime: 54m Memory: 3.74 GiB used: 475.1 MiB (12.4%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.19 
  inxi: 3.0.27 
Bus 002 Device 004: ID 0cf3:3004 Atheros Communications, Inc. AR3012 Bluetooth 4.0
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1bcf:2c55 Sunplus Innovation Technology Inc. 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Last edited by B2WJ on Mon Jul 15, 2019 11:19 pm, edited 3 times in total.

User avatar
Pierre
Level 18
Level 18
Posts: 8688
Joined: Fri Sep 05, 2008 5:33 am
Location: Perth, AU.

Re: Mint 19.1 Not 'Seeing' High Capacity/Capture SDs

Post by Pierre » Wed Jul 03, 2019 12:23 am

would they all be formatted in the New exFAT format:
https://en.wikipedia.org/wiki/ExFAT
that is - as fat64 :?: rather than fat32 or NTFS :?:

you can check this - with the win-10 system. .. some Linux systems can't 'see' those cards.
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.

User avatar
AndyMH
Level 8
Level 8
Posts: 2163
Joined: Fri Mar 04, 2016 5:23 pm
Location: Wiltshire

Re: Mint 19.1 Not 'Seeing' High Capacity/Capture SDs

Post by AndyMH » Wed Jul 03, 2019 3:10 am

I've not had any problems with high capacity SD (SDXC) cards (128G and 256G), but I have had problems with the hardware, in this case a third party expresscard. How are you accessing your SD cards, it may be the reader? I've formatted the cards with both FAT32 and ext4 - no issues.
Homebrew i5-8400+GTX1080 Cinnamon 19.0, 3 x Thinkpad T430 Cinnamon 19.0, i7-3632 , i5-3320, i5-3210, Thinkpad T60 19.0 Mate

B2WJ
Level 1
Level 1
Posts: 29
Joined: Mon Feb 25, 2019 2:25 pm
Location: Pennsylvania USA

Re: Mint 19.1 Not 'Seeing' High Capacity/Capture SDs

Post by B2WJ » Thu Jul 04, 2019 4:03 pm

Thanks, @Pierre and @AndyMH. A fair bit to consider there while needing to do my first interrupted package (libllvm7) repair for both systems, all during a USA holiday. Happily, I believe your inputs point toward my solution. First, the formatting ...
Pierre wrote:
Wed Jul 03, 2019 12:23 am
would they all be formatted in the New exFAT format:
https://en.wikipedia.org/wiki/ExFAT
that is - as fat64 :?: rather than fat32 or NTFS :?:

you can check this - with the win-10 system. .. some Linux systems can't 'see' those cards.
RESPONSE: W95 FAT32 (LBA) (Bootable) for the 32GB SDs and exFAT for the 124GB SDs.

I noticed from the provided link most GNU/Linux distributions have long had fuse-exfat and exfat-utils in repositories. Nevertheless, regarding "some Linux systems can't 'see' those cards," keep in mind my older, lesser performance ACER Aspire with Mint 19.1 Xfce reads the exFAT SDs. The same Xfce installation disk was used on the newer, higher performance Aspire that can't read the exFAT SDs. That brings us to AndyMH's thought "it may be the reader" ...
AndyMH wrote:
Wed Jul 03, 2019 3:10 am
I've not had any problems with high capacity SD (SDXC) cards (128G and 256G), but I have had problems with the hardware, in this case a third party expresscard. How are you accessing your SD cards, it may be the reader? I've formatted the cards with both FAT32 and ext4 - no issues.
I'm accessing with the built-in Media Card Reader, Realtek version 6.3.9600.28156. That's ACER's latest driver listing and it's installed. With the older, non-dual boot PC where Mint reads all my SDs I use its JMicron x64 "multi-in-1 media card reader," version 1.0.71.1. There appears to have been no lessening in the number of compatible memory cards that vary from reader to reader and can include more than 20 different types.

User avatar
AndyMH
Level 8
Level 8
Posts: 2163
Joined: Fri Mar 04, 2016 5:23 pm
Location: Wiltshire

Re: Mint 19.1 Not 'Seeing' Extreme SDs

Post by AndyMH » Thu Jul 04, 2019 5:52 pm

Does anything show up with lspci? On my T430 laptop it is showing:

Code: Select all

02:00.0 System peripheral: Ricoh Co Ltd PCIe SDXC/MMC Host Controller (rev 07)
And in lsusb:

Code: Select all

Bus 004 Device 002: ID 152d:1561 JMicron Technology Corp. / JMicron USA Technology Corp.
which might or might not be associated with the inbuilt SD card reader. I did find on the web "Card readers in laptops are usually connected directly through the PCI bus".

I assume you have no problems with win10 accessing 32GB or larger SD cards on the same PC.
Homebrew i5-8400+GTX1080 Cinnamon 19.0, 3 x Thinkpad T430 Cinnamon 19.0, i7-3632 , i5-3320, i5-3210, Thinkpad T60 19.0 Mate

B2WJ
Level 1
Level 1
Posts: 29
Joined: Mon Feb 25, 2019 2:25 pm
Location: Pennsylvania USA

Re: Mint 19.1 Not 'Seeing' Extreme SDs

Post by B2WJ » Fri Jul 05, 2019 4:13 pm

Not sure I used lspci for this before. It supports your research about laptop card readers being "usually connected directly through the PCI bus." Here:

Code: Select all

01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
As it happens, the Mint-only PC with its JMicron card reader happens to be an All-In-One, a form factor equal to a very large laptop, sans battery. So comparing per lspci:

Code: Select all

02:00.0 System peripheral: JMicron Technology Corp. SD/MMC Host Controller (rev 20)
02:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller (rev 20)
02:00.3 System peripheral: JMicron Technology Corp. MS Host Controller (rev 20)
Notice the middle line lists "SD." Perhaps this is showing why the JMicron can read the SDs while the Realtek cannot. As to lsusb for the Realtek unit, I did try it before my initial posting but didn't share. Here:

Code: Select all

Bu01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)s 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
AndyMH wrote:
Thu Jul 04, 2019 5:52 pm
I assume you have no problems with win10 accessing 32GB or larger SD cards on the same PC.
Correct. As noted in the initial post, the Win10 side of the Realtek unit, just like the JMicron unit, reads every SD card.

User avatar
AndyMH
Level 8
Level 8
Posts: 2163
Joined: Fri Mar 04, 2016 5:23 pm
Location: Wiltshire

Re: Mint 19.1 Not 'Seeing' Extreme SDs

Post by AndyMH » Fri Jul 05, 2019 5:59 pm

Not helpful I'm afraid, given I don't have a problem, but it does look a software issue with that Realtek driver. Hopefully someone else will come along with more knowledge than me in this area. :(
Homebrew i5-8400+GTX1080 Cinnamon 19.0, 3 x Thinkpad T430 Cinnamon 19.0, i7-3632 , i5-3320, i5-3210, Thinkpad T60 19.0 Mate

B2WJ
Level 1
Level 1
Posts: 29
Joined: Mon Feb 25, 2019 2:25 pm
Location: Pennsylvania USA

Re: Mint 19.1 Not 'Seeing' Extreme SDs

Post by B2WJ » Sun Jul 14, 2019 8:57 am

In fact, @AndyMH, along with @Pierre you've helped open my thinking to what the problem could be. So thanks. In the meantime, I have some very high capacity flash drives, so can work around this bit of an inconvenience.

User avatar
AndyMH
Level 8
Level 8
Posts: 2163
Joined: Fri Mar 04, 2016 5:23 pm
Location: Wiltshire

Re: Mint 19.1 Not 'Seeing' Extreme SDs

Post by AndyMH » Sun Jul 14, 2019 10:54 am

The other solution is to buy a SD card to usb adapter, not expensive. When I had problems with the expresscard SD reader I'd bought, I got a couple of these. I then subsequently found out the thinkpad had a built-in SD card reader - duh :(
Homebrew i5-8400+GTX1080 Cinnamon 19.0, 3 x Thinkpad T430 Cinnamon 19.0, i7-3632 , i5-3320, i5-3210, Thinkpad T60 19.0 Mate

B2WJ
Level 1
Level 1
Posts: 29
Joined: Mon Feb 25, 2019 2:25 pm
Location: Pennsylvania USA

Re: Mint 19.1 Not 'Seeing' Extreme SDs

Post by B2WJ » Mon Jul 15, 2019 11:19 pm

Great thought. I've been meaning to buy a USB-to-USB micro adapter anyway for my tablet. So when I do so I'll add one for SD cards, which I see are indeed inexpensive. Then I'll mark this post "[Solved]," since mine is obviously a problem that involves internal hardware partially incompatible with Mint 19.1. But be that as it may, thanks! :D

Post Reply

Return to “Hardware Support”