software manager not working correctly

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Thanks for the Fish
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software manager not working correctly

Post by Thanks for the Fish » Thu Aug 15, 2019 5:45 pm

Hey :-)


I know that this has been asked probably a gazillion times but i couldn't find a working solution for my problem.

As the title says - sometimes, the software manager opens but sometimes it does not. If it doesn't, the window pops up for a fraction of a second: I'm using Mint 18 Mate. The system is up to date and all updates go through. Opening it from the terminal returns:

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sudo mintinstall
add_categories took 1.460 ms
build_matched_packages took 0.191 ms
openjdk version "1.8.0_222"
OpenJDK Runtime Environment (build 1.8.0_222-8u222-b10-1ubuntu1~16.04.1-b10)
OpenJDK 64-Bit Server VM (build 25.222-b10, mixed mode)
add_packages took 7402.682 ms
add_reviews took 2665.057 ms
__init__ took 11109.806 ms
Real-time signal 0
inxi Fxz:

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CPU~Dual core AMD model unknown (-MCP-) speed/max~1800/3100 MHz Kernel~4.4.0-159-generic x86_64 Up~46 min Mem~1871.5/7950.9MB HDD~410.1GB(35.9% used) Procs~170 Client~Shell inxi~2.2.35
inxi -Sr

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ost: benni Kernel: 4.4.0-159-generic x86_64 (64 bit) Desktop: MATE 1.14.1  Distro: Linux Mint 18 Sarah
Repos:     Active apt sources in file: /etc/apt/sources.list.d/b-eltzner-qpdfview-xenial.list
           deb http://ppa.launchpad.net/b-eltzner/qpdfview/ubuntu xenial main
           deb-src http://ppa.launchpad.net/b-eltzner/qpdfview/ubuntu xenial main
           Active apt sources in file: /etc/apt/sources.list.d/iridium-browser.list
           deb [arch=amd64] https://downloads.iridiumbrowser.de/deb/ stable main
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http://ftp.fau.de/mint/packages sarah main upstream import backport
           deb http://ftp.hosteurope.de/mirror/archive.ubuntu.com xenial main restricted universe multiverse
           deb http://ftp.hosteurope.de/mirror/archive.ubuntu.com xenial-updates main restricted universe multiverse
           deb http://ftp.hosteurope.de/mirror/archive.ubuntu.com xenial-backports main restricted universe multiverse
           deb http://security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
           deb http://archive.canonical.com/ubuntu/ xenial partner
           Active apt sources in file: /etc/apt/sources.list.d/official-source-repositories.list
           deb-src http://ftp.fau.de/mint/packages sarah main upstream import backport
           deb-src http://ftp.hosteurope.de/mirror/archive.ubuntu.com xenial main restricted universe multiverse
           deb-src http://ftp.hosteurope.de/mirror/archive.ubuntu.com xenial-updates main restricted universe multiverse
           deb-src http://ftp.hosteurope.de/mirror/archive.ubuntu.com xenial-backports main restricted universe multiverse
           deb-src http://security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
           deb-src http://archive.canonical.com/ubuntu/ xenial partner
           Active apt sources in file: /etc/apt/sources.list.d/virtualbox.list
           deb http://download.virtualbox.org/virtualbox/debian sarah contrib
           Active apt sources in file: /etc/apt/sources.list.d/vivaldi.list
           deb http://repo.vivaldi.com/stable/deb/ stable main
help is much appreciated!
"Though this be madness, yet there is method in't."

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smurphos
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Re: software manager not working correctly

Post by smurphos » Fri Aug 16, 2019 2:24 am

Run sudo chown -Rc $USER:$USER $HOME tom fix any file ownership issues in your home folder, and don't run mintinstall with sudo.

It's not needed and it will likely cause file ownership issues in your home folder. :wink:
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Thanks for the Fish
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Re: software manager not working correctly

Post by Thanks for the Fish » Fri Aug 16, 2019 3:08 pm

Thanks for your support. :)
smurphos wrote:
Fri Aug 16, 2019 2:24 am
and don't run mintinstall with sudo.
I believe I saw that being recommended for troubleshooting somewhere here in the forums.
smurphos wrote:
Fri Aug 16, 2019 2:24 am
Run sudo chown -Rc $USER:$USER $HOME tom fix any file ownership issues in your home folder,
Done. The behavior is still the same.


/edit: Would you recommend this suggestion here? viewtopic.php?t=272117#p1488160
"Though this be madness, yet there is method in't."

gm10
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Re: software manager not working correctly

Post by gm10 » Fri Aug 16, 2019 4:18 pm

Thanks for the Fish wrote:
Fri Aug 16, 2019 3:08 pm
smurphos wrote:
Fri Aug 16, 2019 2:24 am
and don't run mintinstall with sudo.
I believe I saw that being recommended for troubleshooting somewhere here in the forums.
I can't speak to what you saw on the forums but if somebody said that then they were very wrong. What smurphos said is absolutely correct, you must never start mintinstall with sudo, and the same goes for most graphical applications.
Thanks for the Fish wrote:
Fri Aug 16, 2019 3:08 pm
/edit: Would you recommend this suggestion here? viewtopic.php?t=272117#p1488160
Not directly, no, but along the same lines you can try the following. First we delete mintinstall's caches:

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rm -r ~/.cache/mintinstall/
sudo rm -r /var/cache/mintinstall/
followed by reinstalling it:

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apt install --reinstall mintinstall
I don't know if that will help for I don't know what is wrong. Your error message is unfortunately not helpful, you'd need to run the application through a debugger to see what library triggers it. And I'm not familiar with Mint 18's version of mintinstall, anyway - I didn't even know it used OpenJDK for anything.
Tune up your LM 19.x: ppa:gm10/linuxmint-tools

Thanks for the Fish
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Re: software manager not working correctly

Post by Thanks for the Fish » Fri Aug 16, 2019 7:56 pm

Thanks for your suggestion. :-)
smurphos wrote:
Fri Aug 16, 2019 2:24 am
Not directly, no, but along the same lines you can try the following. First we delete mintinstall's caches:

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rm -r ~/.cache/mintinstall/
There's no .cache-folder in ~/ but in my home-folder. It doesn't contain a "mintinstall"-folder, though.
smurphos wrote:
Fri Aug 16, 2019 2:24 am

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sudo rm -r /var/cache/mintinstall/
That folder doesn't exist either.

There are "mintinstall"-folders in /usr/share/linuxmint/ , /usr/share/doc/ and /usr/lib/linuxmint/
"Though this be madness, yet there is method in't."

gm10
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Re: software manager not working correctly

Post by gm10 » Fri Aug 16, 2019 9:00 pm

Ah, sry, as I said, I'm not familiar with that old version of it. Seems the path may have been:

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rm -rv ~/.linuxmint/mintinstall*
No matter the result of that, the main part is the reinstall, anyway.
Last edited by gm10 on Sat Aug 17, 2019 7:13 am, edited 1 time in total.
Tune up your LM 19.x: ppa:gm10/linuxmint-tools

Thanks for the Fish
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Re: software manager not working correctly

Post by Thanks for the Fish » Sat Aug 17, 2019 7:09 am

It seems to work now. It still doesn't work if I start it from the terminal :? I'll see how it goes in the next days and report back
"Though this be madness, yet there is method in't."

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