LAN working on Windows computer but not Linux Mint

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MechWright
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LAN working on Windows computer but not Linux Mint

Post by MechWright » Thu Sep 05, 2019 10:02 am

Hi,

I can't get my Linux Mint to connect to the internet via the LAN cable (WLAN is working fine), whereas my other Windows 10-computer connects
through the same socket without any problems. I've also tried having the two connected via a switch - pinging WIN-Linux works fine but not
the other direction.

ifconfig gives the following:

Code: Select all

enp38s0   Link encap:Ethernet  HWaddr 60:45:cb:a1:4b:ac  
          inet addr:169.254.69.196  Bcast:169.254.69.255  Mask:255.255.255.0
          inet6 addr: fe80::b8dc:69f3:88f4:de6f/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:1780 errors:0 dropped:0 overruns:0 frame:0
          TX packets:351 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:255978 (255.9 KB)  TX bytes:33915 (33.9 KB)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:3518 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3518 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1 
          RX bytes:380299 (380.2 KB)  TX bytes:380299 (380.2 KB)

wlp36s0   Link encap:Ethernet  HWaddr 04:d3:b0:5b:55:f4  
          inet addr:192.168.200.2  Bcast:192.168.200.255  Mask:255.255.255.0
          inet6 addr: fe80::c4f4:60a0:ec47:844c/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:9563 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8801 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:5943192 (5.9 MB)  TX bytes:1619400 (1.6 MB)

- the LAN card is Intel's I211 Gigabit Network Connection, the driver "igb" I downloaded and installed from Intel's site to the best
of my (modest) ability.
- IPv4 and IPv6 have been set to Automatic (although I tried disabling IPv6 too - no effect)
- I have no access to the router
- pinging a known www-address gives "ping: unknown host"
- pinging the Windows computer gives nothing except lost packets
- ufw has been set to disabled

I'd really like to get this solved, as it is quite a nuisance. Can anybody help a poor newbie?

SprinterDriver
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Re: LAN working on Windows computer but not Linux Mint

Post by SprinterDriver » Sat Sep 07, 2019 8:13 am

Maybe it tries to use wifi.

Have you tried to disable wifi card ?
So I got this bright idea. But when I tried to grab the light bulb, I did not hurt my hands as expected from a warm bulb, because it turned out to be one of those LED bulbs.

MechWright
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Re: LAN working on Windows computer but not Linux Mint

Post by MechWright » Fri Sep 13, 2019 9:46 am

Yes, clicking on the LAN icon on the desktop and turning the wlan switch off (while having the LAN switch on)
brings about the problem - no internet.

HAWR
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Re: LAN working on Windows computer but not Linux Mint

Post by HAWR » Fri Sep 13, 2019 1:30 pm

Hello MechWright,

it wasn't necessary to download and install the igb-driver from Intel website, because the driver is included in the kernel. What do you mean with
I have no access to the router
physically or not configurable? I have looked in a linux database about the I211 network card in many different computers and they all worked, so that it can be, that your card is faulty. Is it possible, to remove and reinsert the card? Can you test your computer in another network (for example at a friend)?

Please give an overview of your hardware and system with the terminal output of:

Code: Select all

inxi -Fxz

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Spearmint2
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Re: LAN working on Windows computer but not Linux Mint

Post by Spearmint2 » Fri Sep 13, 2019 4:48 pm

is this actually a valid router address for you?

Code: Select all

inet addr:169.254.69.196
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

MechWright
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Re: LAN working on Windows computer but not Linux Mint

Post by MechWright » Thu Sep 19, 2019 7:51 am

The rooter is provided by our company's internet provider; i have neither physical access to it, nor can I configure it. It is
supposed to be super cool though.
is this actually a valid router address for you?

Code: Select all

inet addr:169.254.69.196
This is funny, because when connecting with the Windows comp, I get the address 192.168.200.17, and the ip for the wlan is also 192.168.200.2
So I don't know where this 169-thing comes from.


inxi -Fxz gives the following:

Code: Select all

System:    Host: ********* Kernel: 4.4.0-161-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.0.7 (Gtk 2.24.30) Distro: Linux Mint 18 Sarah
Machine:   Mobo: ASUSTeK model: PRIME X370-PRO v: Rev X.0x
           Bios: American Megatrends v: 0902 date: 09/08/2017
CPU:       Multi core AMD Ryzen 7 1700X Eight-Core (-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 108584
           clock speeds: max: 3400 MHz 1: 2200 MHz 2: 2200 MHz 3: 2200 MHz
           4: 2200 MHz 5: 2200 MHz 6: 2200 MHz 7: 2200 MHz 8: 2200 MHz
           9: 2200 MHz 10: 2200 MHz 11: 2200 MHz 12: 2200 MHz 13: 2200 MHz
           14: 2200 MHz 15: 2200 MHz 16: 2200 MHz
Graphics:  Card: NVIDIA GT218 [GeForce 210] bus-ID: 28:00.0
           Display Server: X.Org 1.18.4 drivers: nouveau (unloaded: fbdev,vesa)
           Resolution: 1920x1200@59.95hz, 1680x1050@59.88hz
           GLX Renderer: Gallium 0.4 on NVA8
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
           driver: snd_hda_intel bus-ID: 2a:00.3
           Card-2 NVIDIA High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 28:00.1
           Card-3 Logitech HD Webcam C525 driver: USB Audio usb-ID: 001-003
           Sound: Advanced Linux Sound Architecture v: k4.4.0-161-generic
Network:   Card-1: Intel Wireless 8260 driver: iwlwifi bus-ID: 24:00.0
           IF: wlp36s0 state: up mac: <filter>
           Card-2: Intel I211 Gigabit Network Connection
           driver: igb v: 5.3.5.36 port: e000 bus-ID: 26:00.0
           IF: enp38s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 3024.6GB (10.4% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 1024.2GB temp: 0C
           ID-2: /dev/sdb model: ST2000DM006 size: 2000.4GB temp: 26C
Partition: ID-1: / size: 876G used: 234G (29%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 68.65GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: N/A mobo: N/A
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 325 Uptime: 45 min Memory: 2462.2/64362.8MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

athi
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Re: LAN working on Windows computer but not Linux Mint

Post by athi » Thu Sep 19, 2019 8:13 am

169.254.0.0 is typically due to no IP issued from DHCP server. Check that Automatic DHCP is set to both IPv4 and IPv6 in LAN connection. If that don't work, try changing to kernel driver.
Mint Mate 19.1. Main rig is HP 800G2 I5 6500 16GB ram, 120GB boot drive, 2x3TB, 1x4TB data drives. Oldest rig is Mate 18.3 on Dell D620 with 32bits core duo.

rene
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Re: LAN working on Windows computer but not Linux Mint

Post by rene » Thu Sep 19, 2019 9:02 am

Also don't forego replugging the Ethernet cable to your Mint machine...

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Spearmint2
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Re: LAN working on Windows computer but not Linux Mint

Post by Spearmint2 » Thu Sep 19, 2019 12:55 pm

athi wrote:
Thu Sep 19, 2019 8:13 am
169.254.0.0 is typically due to no IP issued from DHCP server. Check that Automatic DHCP is set to both IPv4 and IPv6 in LAN connection. If that don't work, try changing to kernel driver.
Yep.

from bing;

What does a 169.254 IP address mean?
Problem IP addresses
169.254.x.x: This is what's called an Automatic Private IP address. An IP in this range means that the computer cannot see the network. ... 0.0.0.0: An IP address of all zeros means that your computer can see the network, but something else is interfering with its ability to get an IP address.Jan 18, 2018
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

MechWright
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Re: LAN working on Windows computer but not Linux Mint

Post by MechWright » Fri Sep 20, 2019 7:43 am

Screenshot from 2019-09-20 14-37-07.png
Strangely, ifconfig gives the address 169.254.69.196 for the LAN card, whereas the Networking GUI tool (or whatever it's called)
says !Pv4 address 192.168.200.7 (see attached screenshot).
Check that Automatic DHCP is set to both IPv4 and IPv6 in LAN connection. If that don't work, try changing to kernel driver.
I changed this already in the beginning using the Networking GUI tool (although it seems to be living its own life...).
I now have to ask the stupid question: How to change the kernel driver?

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Spearmint2
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Re: LAN working on Windows computer but not Linux Mint

Post by Spearmint2 » Fri Sep 20, 2019 1:05 pm

Network Proxy. You using an VPN?
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

MechWright
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Re: LAN working on Windows computer but not Linux Mint

Post by MechWright » Mon Sep 23, 2019 10:22 am

Not that I know of.

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Spearmint2
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Re: LAN working on Windows computer but not Linux Mint

Post by Spearmint2 » Mon Sep 23, 2019 3:09 pm

https://www.youtube.com/watch?v=1SQ2PV5 ... e=youtu.be

What is 169.255.*.* IP address? Tsk tsk, have you been playing with the UFW firewall? I locked myself out of a hotspot one time doing that and took a day for me to realize what I'd done that caused it.

https://kb.iu.edu/d/aoyj

Problem IP addresses

Following are some addresses that indicate a problem with your connection:
169.254.x.x: This is what's called an Automatic Private IP address. An IP in this range means that the computer cannot see the network. A computer using DHCP needs to have an external server tell it what IP address to use. Unfortunately, if there's no network connectivity, the computer is unable to talk to the server. In those cases, the computer will actually give itself an IP starting with 169.254, since it must assign itself some sort of number. When you see a 169.254.x.x address, you definitely have a problem. It could be as simple as an unplugged network cable, or it could be as complex as the network being down. A fair amount of troubleshooting is involved at this point, but the bottom line is that your computer doesn't even see the network.
0.0.0.0: An IP address of all zeros means that your computer can see the network, but something else is interfering with its ability to get an IP address. To resolve this, you can try the following:
Temporarily disable or reconfigure the firewall: Some firewalls, especially older ones, are not intelligent enough to adjust to certain networks. The firewall may end up blocking your computer from the DHCP server. If you can configure it to allow the DHCP server for your network to communicate, then do so. Otherwise, try disabling it temporarily until either you've isolated and fixed the problem, or (if the firewall has proven to be the problem itself) you've learned how to configure the firewall for your current situation.
Make sure your network adapter is installed correctly: You can look in the Device Manager (Windows) or System Profiler (Macintosh) to make sure the Ethernet card is listed and functional. You should also check whether the proper driver is installed.
Ensure that DHCP is enabled on your computer: Make sure the setting labeled Obtain an IP address automatically is selected. On a Windows NT, 2000, or XP computer, also make sure the setting Obtain DNS server address automatically is selected as well. On a Macintosh, make sure the setting labeled Using DHCP (Mac OS X) or Using DHCP Server (Mac OS 7.6 through 9.x) is selected.
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

MechWright
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Re: LAN working on Windows computer but not Linux Mint

Post by MechWright » Tue Sep 24, 2019 6:36 am

Surely I have been playing with ufw, but disabled it before starting this endeavour.

Code: Select all

sudo ufw status
Status: inactive

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Spearmint2
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Re: LAN working on Windows computer but not Linux Mint

Post by Spearmint2 » Tue Sep 24, 2019 6:39 am

MechWright wrote:
Tue Sep 24, 2019 6:36 am
Surely I have been playing with ufw, but disabled it before starting this endeavour.

Code: Select all

sudo ufw status
Status: inactive
See if you can change your network settings now. Also post results of;

Code: Select all

iwconfig

Code: Select all

ifconfig
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

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Re: LAN working on Windows computer but not Linux Mint

Post by TactikalKitty » Fri Sep 27, 2019 12:10 am

MechWright wrote:
Thu Sep 19, 2019 7:51 am
The rooter is provided by our company's internet provider; i have neither physical access to it, nor can I configure it. It is
supposed to be super cool though.
is this actually a valid router address for you?

Code: Select all

inet addr:169.254.69.196
This is funny, because when connecting with the Windows comp, I get the address 192.168.200.17, and the ip for the wlan is also 192.168.200.2
So I don't know where this 169-thing comes from.
The 169.254 looks like it's coming from the Modem directly withouth any NATing going on.
Last edited by Moem on Fri Sep 27, 2019 1:36 am, edited 1 time in total.
Reason: Fixed a quote. Make sure to always use a closing tag [/quote] after a quote.

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