Installed Linux Mint now monitor goes black every 5ish seconds

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read how to get help
Post Reply
pocklinjackr
Level 1
Level 1
Posts: 9
Joined: Fri Nov 08, 2019 9:27 pm

Installed Linux Mint now monitor goes black every 5ish seconds

Post by pocklinjackr » Fri Nov 08, 2019 9:29 pm

I recently installed linux mint now the monitor i have connected goes black every 5ish seconds and i have to click the input button its connected to for it to turn back on, any suggestions. Happens after reboot aswell.

User avatar
WharfRat
Level 21
Level 21
Posts: 13442
Joined: Thu Apr 07, 2011 8:15 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by WharfRat » Fri Nov 08, 2019 10:16 pm

Hello pocklinjackr Image

Welcome to Linux Mint and the Linux Mint forum :)

Check your Preferences/Screensaver settings.

It sounds like it's set very low :wink:
ImageImage

pocklinjackr
Level 1
Level 1
Posts: 9
Joined: Fri Nov 08, 2019 9:27 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by pocklinjackr » Fri Nov 08, 2019 11:40 pm

I checked the screensaver settings and its set to 15minutes, anything else?

User avatar
zcot
Level 5
Level 5
Posts: 594
Joined: Wed Oct 19, 2016 6:08 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by zcot » Sat Nov 09, 2019 12:22 am

Show us the info or URL from command: upload-system-info

And are you using a convertor of any type for the monitor?

pocklinjackr
Level 1
Level 1
Posts: 9
Joined: Fri Nov 08, 2019 9:27 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by pocklinjackr » Sat Nov 09, 2019 11:03 am

here is the url http://termbin.com/rx2g and no i am not using any converter.

User avatar
zcot
Level 5
Level 5
Posts: 594
Joined: Wed Oct 19, 2016 6:08 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by zcot » Sat Nov 09, 2019 11:48 pm

That's an older kernel. Did the problem start happening after some update?

Update the kernel. There should be an update available in the Update Manager.

pocklinjackr
Level 1
Level 1
Posts: 9
Joined: Fri Nov 08, 2019 9:27 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by pocklinjackr » Sun Nov 10, 2019 1:14 pm

i haven't got any updates available i think its the monitor because it started happening in the bios as well

User avatar
zcot
Level 5
Level 5
Posts: 594
Joined: Wed Oct 19, 2016 6:08 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by zcot » Sun Nov 10, 2019 3:58 pm

The latest kernel is 4.15.0-66 and you're on 4.15.0-54 so there's a problem.

Although if it's happening in BIOS then you have some hardware issue.

The temps are reporting low though, well quite low.

Code: Select all

Sensors:
  System Temperatures: cpu: 20.0 C mobo: N/A gpu: radeon temp: 23 C 
  Fan Speeds (RPM): N/A 
My guess is there's some issue with the monitor or related at the motherboard.

bummer...

pocklinjackr
Level 1
Level 1
Posts: 9
Joined: Fri Nov 08, 2019 9:27 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by pocklinjackr » Mon Nov 11, 2019 12:21 am

i just tried it on my tv and it works fine, guess it is the monitor. Thanks for the help though. :)

User avatar
zcot
Level 5
Level 5
Posts: 594
Joined: Wed Oct 19, 2016 6:08 pm

Re: Installed Linux Mint now monitor goes black every 5ish seconds

Post by zcot » Mon Nov 11, 2019 12:35 am

well, that's a shame. I was hoping it was a glitchy kernel or something. :?

Post Reply

Return to “Newbie Questions”