Headset Plantronics WO350 [solved probably]

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Seeh

Headset Plantronics WO350 [solved probably]

Post by Seeh »

My headset's mic and headear doesn't work with Mint.
I have a Plantronics WO350 headset. Any tips on what to do? Thanks

i trid this:
https://askubuntu.com/a/711862/1017209
not helped:
https://imgur.com/qhGyn0gl.png

its looks good but i hav no sound

UPDATE:

my configuration in "Volume Control":
Plantronics WO350. Its fisible as "Savi Office Base Station Analog Sterio"

Test config :
i tried all posible configuration (as you see here: https://askubuntu.com/questions/57319/a ... -same-time )
First (default) "Analog Sterio Output + Analog Mono Input"
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 5 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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MrEen

Re: Headset Plantronics WO350

Post by MrEen »

Hi Seeh.

I was going to ask if you have a Ham rig attached to your computer until I Googled Savi Office Base Station and saw that's the Plantronics device. Maybe it's just a configuration issue that needs adjusting. Let's see the output of pacmd list-cards please. Also, while sound is playing, run pacmd list-sinks and include that output as well.
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Seeh

Re: Headset Plantronics WO350

Post by Seeh »

while sound is playing

Code: Select all

:~$ pacmd list-cards
4 card(s) available.
    index: 0
	name: <alsa_card.usb-Plantronics_Savi_Office-00>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "2"
		alsa.card_name = "Savi Office"
		alsa.long_card_name = "Plantronics Savi Office at usb-0000:2a:00.1-6.1, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:2a:00.1-usb-0:6.1:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.1/usb1/1-6/1-6.1/1-6.1:1.0/sound/card2"
		udev.id = "usb-Plantronics_Savi_Office-00"
		device.bus = "usb"
		device.vendor.id = "047f"
		device.vendor.name = "Plantronics, Inc."
		device.product.id = "0411"
		device.product.name = "Savi Office Base Station"
		device.serial = "Plantronics_Savi_Office"
		device.string = "2"
		device.description = "Savi Office Base Station"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	profiles:
		input:analog-mono: Analog Mono Input (priority 2, available: unknown)
		output:analog-mono: Analog Mono Output (priority 200, available: unknown)
		output:analog-mono+input:analog-mono: Analog Mono Duplex (priority 202, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
		output:analog-stereo+input:analog-mono: Analog Stereo Output + Analog Mono Input (priority 6002, available: unknown)
		output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
		output:iec958-stereo+input:analog-mono: Digital Stereo (IEC958) Output + Analog Mono Input (priority 5502, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-mono+input:analog-mono>
	sinks:
		alsa_output.usb-Plantronics_Savi_Office-00.analog-mono/#0: Savi Office Base Station Analog Mono
	sources:
		alsa_output.usb-Plantronics_Savi_Office-00.analog-mono.monitor/#0: Monitor of Savi Office Base Station Analog Mono
		alsa_input.usb-Plantronics_Savi_Office-00.analog-mono/#1: Savi Office Base Station Analog Mono
	ports:
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
		iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties:
				
    index: 1
	name: <alsa_card.usb-046d_0821_DCC0C2D0-00>
	driver: <module-alsa-card.c>
	owner module: 8
	properties:
		alsa.card = "3"
		alsa.card_name = "USB Device 0x46d:0x821"
		alsa.long_card_name = "USB Device 0x46d:0x821 at usb-0000:2a:00.1-6.5.7, high speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:2a:00.1-usb-0:6.5.7:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.1/usb1/1-6/1-6.5/1-6.5.7/1-6.5.7:1.0/sound/card3"
		udev.id = "usb-046d_0821_DCC0C2D0-00"
		device.bus = "usb"
		device.vendor.id = "046d"
		device.vendor.name = "Logitech, Inc."
		device.product.id = "0821"
		device.product.name = "HD Webcam C910"
		device.serial = "046d_0821_DCC0C2D0"
		device.form_factor = "webcam"
		device.string = "3"
		device.description = "HD Webcam C910"
		module-udev-detect.discovered = "1"
		device.icon_name = "camera-web-usb"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <input:analog-stereo>
	sources:
		alsa_input.usb-046d_0821_DCC0C2D0-00.analog-stereo/#2: HD Webcam C910 Analog Stereo
	ports:
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
    index: 2
	name: <alsa_card.pci-0000_2d_00.1>
	driver: <module-alsa-card.c>
	owner module: 9
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xf7080000 irq 100"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:2d:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:2d:00.1/sound/card0"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "0fb9"
		device.product.name = "GP107GL High Definition Audio Controller"
		device.string = "0"
		device.description = "GP107GL High Definition Audio Controller"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <off>
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 3
	name: <alsa_card.pci-0000_2f_00.4>
	driver: <module-alsa-card.c>
	owner module: 10
	properties:
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xf7900000 irq 102"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:2f:00.4"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:2f:00.4/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "1487"
		device.string = "1"
		device.description = "HD-Audio Generic"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 60, available: no)
		output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
		output:analog-surround-21: Analog Surround 2.1 Output (priority 800, available: no)
		output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (priority 860, available: no)
		output:analog-surround-40: Analog Surround 4.0 Output (priority 700, available: no)
		output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 760, available: no)
		output:analog-surround-41: Analog Surround 4.1 Output (priority 800, available: no)
		output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (priority 860, available: no)
		output:analog-surround-50: Analog Surround 5.0 Output (priority 700, available: no)
		output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (priority 760, available: no)
		output:analog-surround-51: Analog Surround 5.1 Output (priority 800, available: no)
		output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (priority 860, available: no)
		output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
		output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_2f_00.4.analog-stereo/#1: HD-Audio Generic Analog Stereo
	sources:
		alsa_output.pci-0000_2f_00.4.analog-stereo.monitor/#3: Monitor of HD-Audio Generic Analog Stereo
		alsa_input.pci-0000_2f_00.4.analog-stereo/#4: HD-Audio Generic Analog Stereo
	ports:
		analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
			properties:
				
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
		iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties:
Top
MrEen

Re: Headset Plantronics WO350

Post by MrEen »

Go to the Configuration tab of PulseAudio Volume Control and change the Profile from Analog Mono Duplex to Analog Stereo Output + Analog Mono Input and see if starts working.

Also, still need pacmd list-sinks output with sound playing to know if there are any other tweaks necessary.
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MrEen

Re: Headset Plantronics WO350

Post by MrEen »

Whoops, Mono Duplex might be correct after all. Let's see the pacmd list-sinks output please.
Top
Seeh

Re: Headset Plantronics WO350

Post by Seeh »

Code: Select all

$ pacmd list-sinks
2 sink(s) available.
    index: 3
	name: <alsa_output.pci-0000_2f_00.4.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	state: RUNNING
	suspend cause: 
	priority: 9039
	volume: front-left: 20958 /  32% / -29,71 dB,   front-right: 20958 /  32% / -29,71 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 92,64 ms
	max request: 17 KiB
	max rewind: 17 KiB
	monitor source: 7
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 5
	fixed latency: 100,14 ms
	card: 3 <alsa_card.pci-0000_2f_00.4>
	module: 10
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC1220 Analog"
		alsa.id = "ALC1220 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xf7900000 irq 102"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:2f:00.4"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:2f:00.4/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "1487"
		device.string = "front:1"
		device.buffering.buffer_size = "17664"
		device.buffering.fragment_size = "2944"
		device.access_mode = "mmap"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "HD-Audio Generic Analog Stereo"
		alsa.mixer_name = "Realtek ALC1220"
		alsa.components = "HDA:10ec1168,1462ec37,00100101"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-headphones>
  * index: 10
	name: <alsa_output.usb-Plantronics_Savi_Office-00.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: IDLE
	suspend cause: 
	priority: 9049
	volume: front-left: 57671 /  88% / -3,33 dB,   front-right: 57671 /  88% / -3,33 dB
	        balance 0,00
	base volume: 48211 /  74% / -8,00 dB
	volume steps: 65537
	muted: no
	current latency: 49,26 ms
	max request: 7 KiB
	max rewind: 344 KiB
	monitor source: 19
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 1
	configured latency: 40,00 ms; range is 0,50 .. 1837,50 ms
	card: 0 <alsa_card.usb-Plantronics_Savi_Office-00>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "USB Audio"
		alsa.id = "USB Audio"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "2"
		alsa.card_name = "Savi Office"
		alsa.long_card_name = "Plantronics Savi Office at usb-0000:2a:00.1-6.1, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:2a:00.1-usb-0:6.1:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.1/usb1/1-6/1-6.1/1-6.1:1.0/sound/card2"
		udev.id = "usb-Plantronics_Savi_Office-00"
		device.bus = "usb"
		device.vendor.id = "047f"
		device.vendor.name = "Plantronics, Inc."
		device.product.id = "0411"
		device.product.name = "Savi Office Base Station"
		device.serial = "Plantronics_Savi_Office"
		device.string = "front:2"
		device.buffering.buffer_size = "352800"
		device.buffering.fragment_size = "176400"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Savi Office Base Station Analog Stereo"
		alsa.mixer_name = "USB Mixer"
		alsa.components = "USB047f:0411"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	ports:
		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
	active port: <analog-output>
Or (maybe the same):

Code: Select all

$ pacmd list-sinks
2 sink(s) available.
    index: 3
	name: <alsa_output.pci-0000_2f_00.4.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	state: IDLE
	suspend cause: 
	priority: 9039
	volume: front-left: 20958 /  32% / -29,71 dB,   front-right: 20958 /  32% / -29,71 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 92,65 ms
	max request: 17 KiB
	max rewind: 17 KiB
	monitor source: 7
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 1
	fixed latency: 100,14 ms
	card: 3 <alsa_card.pci-0000_2f_00.4>
	module: 10
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC1220 Analog"
		alsa.id = "ALC1220 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xf7900000 irq 102"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:2f:00.4"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:2f:00.4/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "1487"
		device.string = "front:1"
		device.buffering.buffer_size = "17664"
		device.buffering.fragment_size = "2944"
		device.access_mode = "mmap"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "HD-Audio Generic Analog Stereo"
		alsa.mixer_name = "Realtek ALC1220"
		alsa.components = "HDA:10ec1168,1462ec37,00100101"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-headphones>
  * index: 11
	name: <alsa_output.usb-Plantronics_Savi_Office-00.analog-mono>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9049
	volume: mono: 48211 /  74% / -8,00 dB
	        balance 0,00
	base volume: 48211 /  74% / -8,00 dB
	volume steps: 65537
	muted: no
	current latency: 48,42 ms
	max request: 3 KiB
	max rewind: 172 KiB
	monitor source: 20
	sample spec: s16le 1ch 44100Hz
	channel map: mono
	             Mono
	used by: 1
	linked by: 5
	configured latency: 40,00 ms; range is 0,50 .. 2000,00 ms
	card: 0 <alsa_card.usb-Plantronics_Savi_Office-00>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "USB Audio"
		alsa.id = "USB Audio"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "2"
		alsa.card_name = "Savi Office"
		alsa.long_card_name = "Plantronics Savi Office at usb-0000:2a:00.1-6.1, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:2a:00.1-usb-0:6.1:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.1/usb1/1-6/1-6.1/1-6.1:1.0/sound/card2"
		udev.id = "usb-Plantronics_Savi_Office-00"
		device.bus = "usb"
		device.vendor.id = "047f"
		device.vendor.name = "Plantronics, Inc."
		device.product.id = "0411"
		device.product.name = "Savi Office Base Station"
		device.serial = "Plantronics_Savi_Office"
		device.string = "hw:2"
		device.buffering.buffer_size = "176400"
		device.buffering.fragment_size = "88200"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-mono"
		device.profile.description = "Analog Mono"
		device.description = "Savi Office Base Station Analog Mono"
		alsa.mixer_name = "USB Mixer"
		alsa.components = "USB047f:0411"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	ports:
		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
	active port: <analog-output>
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Seeh

Re: Headset Plantronics WO350

Post by Seeh »

For some reason, the phenomenon is now the same on a Windows computer. As if it was suddenly broken. Windows recognizes it, but it doesn't produce any sound and the microphone remains silent. So obviously not Linux specific.
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MrEen

Re: Headset Plantronics WO350

Post by MrEen »

Try another USB port if you can. Especially if it's plugged into a USB3 port right now.

In your first pacmd list-sinks output, sound was trying to play to your built-in sound card. The second was correct, and looks fine except for this line:

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		analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
That unknown can be a bugger to fix sometimes.

If the above doesn't help, you could also try this to see if it helps:

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apt install --reinstall alsa-base alsa-utils pulseaudio linux-sound-base libasound2
Also, try shutting down instead of rebooting when changing operating systems. Your last post makes me think this might be the real issue in your case.
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Seeh

Re: Headset Plantronics WO350

Post by Seeh »

Seeh wrote: ⤴Wed Feb 12, 2020 3:13 pm For some reason, the phenomenon is now the same on a Windows computer. As if it was suddenly broken. Windows recognizes it, but it doesn't produce any sound and the microphone remains silent. So obviously not Linux specific.
I set the Porlbem to solved probably. becouse i think the headset USB is defect. i tried it with two computers and diffecent USB cables.
Thank you a lot y @MrEen.

May i could find the same at ebay.

BTW i found a orginal foto of the USB-kabel here at bottom right: https://i.ebayimg.com/images/g/3igAAOSw ... -l1600.jpg
and i found a caple looks like this. if i use this one the device is not recogniced. interesting
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MrEen

Re: Headset Plantronics WO350 [solved probably]

Post by MrEen »

Just to be sure, make sure to do a full shut down, then boot up and see if it works. I wouldn't be surprised if it's defective, but just wanted to be sure before you replace it.
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