Low volume

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JoelCosti
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Level 1
Posts: 2
Joined: Sun Mar 08, 2020 1:04 am

Low volume

Post by JoelCosti »

Hi,

I have acquired an airtop3 from compulab, all is good except for the low volume of music (with clementine or other players) even if it is set to the max.
FYI I don't experience the same issue when playing videos.

After a some googling, it seems that could be fixed with alsamixer but unfortunately running it fails with:

Code: Select all

joel@joel-Airtop3:~$ alsamixer
ALSA lib simple_none.c:1550:(simple_add1) helem (MIXER,'Mic Boost Volume',0,1,0) appears twice or more
cannot load mixer controls: Invalid argument
More googling indicated to run

Code: Select all

joel@joel-Airtop3:~$ aplay  -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC1150 Analog [ALC1150 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 2: ALC1150 Analog [ALC1150 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
I see the first two devices look the same but I'm not sure what to do with that.

Code: Select all

joel@joel-Airtop3:~$ aplay -L
default
    Playback/recording through the PulseAudio sound server
null
    Discard all samples (playback) or generate zero samples (capture)
pulse
    PulseAudio Sound Server
sysdefault:CARD=PCH
    HDA Intel PCH, ALC1150 Analog
    Default Audio Device
front:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    Front speakers
surround21:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    4.0 Surround output to Front and Rear speakers
surround41:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
hdmi:CARD=PCH,DEV=0
    HDA Intel PCH, HDMI 0
    HDMI Audio Output
hdmi:CARD=PCH,DEV=1
    HDA Intel PCH, HDMI 1
    HDMI Audio Output
hdmi:CARD=PCH,DEV=2
    HDA Intel PCH, HDMI 2
    HDMI Audio Output
hdmi:CARD=PCH,DEV=3
    HDA Intel PCH, HDMI 3
    HDMI Audio Output
hdmi:CARD=PCH,DEV=4
    HDA Intel PCH, HDMI 4
    HDMI Audio Output
dmix:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    Direct sample mixing device
dmix:CARD=PCH,DEV=2
    HDA Intel PCH, ALC1150 Analog
    Direct sample mixing device
dmix:CARD=PCH,DEV=3
    HDA Intel PCH, HDMI 0
    Direct sample mixing device
dmix:CARD=PCH,DEV=7
    HDA Intel PCH, HDMI 1
    Direct sample mixing device
dmix:CARD=PCH,DEV=8
    HDA Intel PCH, HDMI 2
    Direct sample mixing device
dmix:CARD=PCH,DEV=9
    HDA Intel PCH, HDMI 3
    Direct sample mixing device
dmix:CARD=PCH,DEV=10
    HDA Intel PCH, HDMI 4
    Direct sample mixing device
dsnoop:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    Direct sample snooping device
dsnoop:CARD=PCH,DEV=2
    HDA Intel PCH, ALC1150 Analog
    Direct sample snooping device
dsnoop:CARD=PCH,DEV=3
    HDA Intel PCH, HDMI 0
    Direct sample snooping device
dsnoop:CARD=PCH,DEV=7
    HDA Intel PCH, HDMI 1
    Direct sample snooping device
dsnoop:CARD=PCH,DEV=8
    HDA Intel PCH, HDMI 2
    Direct sample snooping device
dsnoop:CARD=PCH,DEV=9
    HDA Intel PCH, HDMI 3
    Direct sample snooping device
dsnoop:CARD=PCH,DEV=10
    HDA Intel PCH, HDMI 4
    Direct sample snooping device
hw:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    Direct hardware device without any conversions
hw:CARD=PCH,DEV=2
    HDA Intel PCH, ALC1150 Analog
    Direct hardware device without any conversions
hw:CARD=PCH,DEV=3
    HDA Intel PCH, HDMI 0
    Direct hardware device without any conversions
hw:CARD=PCH,DEV=7
    HDA Intel PCH, HDMI 1
    Direct hardware device without any conversions
hw:CARD=PCH,DEV=8
    HDA Intel PCH, HDMI 2
    Direct hardware device without any conversions
hw:CARD=PCH,DEV=9
    HDA Intel PCH, HDMI 3
    Direct hardware device without any conversions
hw:CARD=PCH,DEV=10
    HDA Intel PCH, HDMI 4
    Direct hardware device without any conversions
plughw:CARD=PCH,DEV=0
    HDA Intel PCH, ALC1150 Analog
    Hardware device with all software conversions
plughw:CARD=PCH,DEV=2
    HDA Intel PCH, ALC1150 Analog
    Hardware device with all software conversions
plughw:CARD=PCH,DEV=3
    HDA Intel PCH, HDMI 0
    Hardware device with all software conversions
plughw:CARD=PCH,DEV=7
    HDA Intel PCH, HDMI 1
    Hardware device with all software conversions
plughw:CARD=PCH,DEV=8
    HDA Intel PCH, HDMI 2
    Hardware device with all software conversions
plughw:CARD=PCH,DEV=9
    HDA Intel PCH, HDMI 3
    Hardware device with all software conversions
plughw:CARD=PCH,DEV=10
    HDA Intel PCH, HDMI 4
    Hardware device with all software conversions
viewtopic.php?p=1549872#p1549872 suggested to run inxi -Fxzd and pacmd list-sinks commands, here they are:

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joel@joel-Airtop3:~$ inxi -Fxzd
System:    Host: joel-Airtop3 Kernel: 5.3.0-40-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.4.8 
           Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic 
Machine:   Type: Desktop System: Compulab product: Airtop3 v: N/A serial: <filter> 
           Mobo: Compulab model: SBC-ATCFL v: 1.2 serial: <filter> UEFI: American Megatrends v: ATOP3.PRD.0.30.3 
           date: 12/03/2019 
CPU:       Topology: 6-Core model: Intel Core i5-9500 bits: 64 type: MCP arch: Kaby Lake rev: A L2 cache: 9216 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 36000 
           Speed: 900 MHz min/max: 800/4400 MHz Core speeds (MHz): 1: 900 2: 900 3: 900 4: 900 5: 900 6: 900 
Graphics:  Device-1: Intel driver: i915 v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
           resolution: 2560x1440~60Hz, 2560x1440~60Hz 
           OpenGL: renderer: Mesa DRI Intel UHD Graphics 630 (Coffeelake 3x8 GT2) v: 4.5 Mesa 19.2.8 direct render: Yes 
Audio:     Device-1: Intel Cannon Lake PCH cAVS driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           Sound Server: ALSA v: k5.3.0-40-generic 
Network:   Device-1: Intel Ethernet I219-LM driver: e1000e v: 3.2.6-k port: efa0 bus ID: 00:1f.6 
           IF: eno1 state: down mac: <filter> 
           Device-2: Intel I210 Gigabit Network driver: igb v: 5.6.0-k port: 3000 bus ID: 02:00.0 
           IF: enp2s0 state: down mac: <filter> 
           Device-3: Intel Wireless 8260 driver: iwlwifi v: kernel port: 3000 bus ID: 03:00.0 
           IF: wlp3s0 state: up mac: <filter> 
Drives:    Local Storage: total: 232.89 GiB used: 124.43 GiB (53.4%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 250GB size: 232.89 GiB 
           Message: No Optical or Floppy data was found. 
Partition: ID-1: / size: 229.04 GiB used: 124.42 GiB (54.3%) fs: ext4 dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 37.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Info:      Processes: 253 Uptime: 46m Memory: 15.48 GiB used: 4.29 GiB (27.7%) Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 
           Shell: bash v: 4.4.20 inxi: 3.0.32 

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joel@joel-Airtop3:~$ pacmd list-sinks | sed -n "/^.*name:/s/.*<\(.*\)>.*/\1/p"
alsa_output.pci-0000_00_1f.3.analog-stereo
How can I fix the alsamixer issue?
Is there another command I can run to fix the low volume issue?

https://bbs.archlinux.org/viewtopic.php?id=226350 is about the alsamixer error, it suggested to run lspci -k, here's the output:

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joel@joel-Airtop3:~$ lspci -k
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: skl_uncore
	Kernel modules: ie31200_edac
00:02.0 VGA compatible controller: Intel Corporation Device 3e92
	Subsystem: Intel Corporation Device 2212
	Kernel driver in use: i915
	Kernel modules: i915
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
	Subsystem: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: intel_pch_thermal
	Kernel modules: intel_pch_thermal
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: xhci_hcd
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
	Subsystem: Intel Corporation Device 7270
00:15.0 Serial bus controller [0c80]: Intel Corporation Device a368 (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci
00:15.1 Serial bus controller [0c80]: Intel Corporation Device a369 (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: mei_me
	Kernel modules: mei_me
00:16.3 Serial controller: Intel Corporation Device a363 (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: serial
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: ahci
	Kernel modules: ahci
00:1c.0 PCI bridge: Intel Corporation Device a338 (rev f0)
	Kernel driver in use: pcieport
00:1c.5 PCI bridge: Intel Corporation Device a33d (rev f0)
	Kernel driver in use: pcieport
00:1c.7 PCI bridge: Intel Corporation Device a33f (rev f0)
	Kernel driver in use: pcieport
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port 9 (rev f0)
	Kernel driver in use: pcieport
00:1e.0 Communication controller: Intel Corporation Device a328 (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci
00:1e.1 Communication controller: Intel Corporation Device a329 (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci
00:1f.0 ISA bridge: Intel Corporation Device a309 (rev 10)
	Subsystem: Intel Corporation Device 7270
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
	Subsystem: Intel Corporation Device 7270
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
	Subsystem: Intel Corporation Device 7270
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-LM (rev 10)
	Subsystem: Intel Corporation Ethernet Connection (7) I219-LM
	Kernel driver in use: e1000e
	Kernel modules: e1000e
01:00.0 USB controller: ASMedia Technology Inc. Device 2142
	Subsystem: ASMedia Technology Inc. Device 2142
	Kernel driver in use: xhci_hcd
02:00.0 Ethernet controller: Intel Corporation I210 Gigabit Network Connection (rev 03)
	Subsystem: Intel Corporation I210 Gigabit Network Connection
	Kernel driver in use: igb
	Kernel modules: igb
03:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)
	Subsystem: Intel Corporation Wireless 8260
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi
04:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981
	Subsystem: Samsung Electronics Co Ltd Device a801
	Kernel driver in use: nvme
	Kernel modules: nvme
Thanks in advance!

Joel

asinoro
Level 5
Level 5
Posts: 609
Joined: Mon Feb 12, 2018 11:43 am

Re: Low volume

Post by asinoro »

You store your sound configurations with:

Code: Select all

sudo alsactl store

User avatar
Flemur
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Posts: 8280
Joined: Mon Aug 20, 2012 9:41 pm
Location: Potemkin Village

Re: Low volume

Post by Flemur »

JoelCosti wrote:
Sun Mar 08, 2020 1:33 am
After a some googling, it seems that could be fixed with alsamixer but unfortunately running it fails with:

Code: Select all

joel@joel-Airtop3:~$ alsamixer
ALSA lib simple_none.c:1550:(simple_add1) helem (MIXER,'Mic Boost Volume',0,1,0) appears twice or more
cannot load mixer controls: Invalid argument
...
I see the first two devices look the same but I'm not sure what to do with that.
That sounds like a good candidate for the reason it's whining about 'Mic Boost Volume' being listed twice. (why not just list it twice?)

What does pavucontrol tell you?

An easy fix that probably won't work is to try qasmixer (install it). It's like alsamixer but with a real GUI.

Other than that, I'd suggest reconfiguring or purging/reinstalling all the alsa components (the latter is dangerous with some desktops because they 'require' the sound system for some reason.)
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?

User avatar
MrEen
Level 19
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Posts: 9630
Joined: Mon Jun 12, 2017 8:39 pm

Re: Low volume

Post by MrEen »

Hi JoelCosti, and welcome to the forum.

That second listing of ALC1150 Analog should either say ALC1150 Alt Analog (possibly) or ALC1150 Digital (more likely) and I can't say offhand why yours is showing differently.

The first two things I would try in this case is this:

1. Try reinstalling the sound base to see if this fixes things:

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apt install --reinstall alsa-base alsa-utils pulseaudio linux-sound-base libasound2
2. If no luck with the above, check your BIOS for sound stuff. If there's anything there, disable it for one boot, then re-enable it on the next boot.

If still no luck, run this command and paste the output:

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curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc
That'll have a URL at the end pointing to a comprehensive overview of your sound setup.

JoelCosti
Level 1
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Posts: 2
Joined: Sun Mar 08, 2020 1:04 am

Re: Low volume

Post by JoelCosti »

sorry for my late reply I thought I would get an email notification if somebody replied.
asinoro wrote:
Sun Mar 08, 2020 9:15 am
You store your sound configurations with:

Code: Select all

sudo alsactl store
nothing shows up.

I had more luck with pavucontrol that showed me clementine sound was 100% but allowed me to go to 150%, in my case I'm happy with 120%. Thanks Flemur!

I'm also going to give a try to reinstalling alsa as suggested by MrEren.

thank you all

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