Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

weanoob · Post by **weanoob** » Sat Dec 24, 2022 4:58 am

I'm on Linux Mint v22.1, brand new install, and I'm not able to get sound through the headphones.
I've tried everything on the Linux Mint Sound Fix Tips.

Sound card is detected, and I see the sound bar "bounce" when sound is playing, but no sound actually comes through the speakers.

I looked at this thread and didn't seem to find much info. The linked ALC256 fix didn't seem to apply, as this laptop doesn't use ALC256, so I didn't try it.

Of note in my infodump, pacmd says that the speaker's availability is "unknown". I suspect things would be fixed if I could somehow fix it to check for the speaker's availability, but have no idea how to do this.

Anyway, here's my terminal output dump:

inxi -Fxxxrz

Code: Select all

System:
  Kernel: 5.15.0-56-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
    Desktop: Cinnamon 5.6.5 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Convertible System: SAMSUNG product: 950QED v: P09AKK
    serial: <superuser required> Chassis: type: 31 serial: <superuser required>
  Mobo: SAMSUNG model: NP950QED-KA1US
    v: SGLB182A1Y-C01-G001-S0003+10.0.22000 serial: <superuser required>
    UEFI: American Megatrends LLC. v: P09AKK.720.221104.SH date: 11/04/2022
Battery:
  ID-1: BAT1 charge: 66.2 Wh (100.0%) condition: 66.2/66.8 Wh (99.1%)
    volts: 17.4 min: 15.4 model: SAMSUNG Electronics SR Real Battery
    type: Li-ion serial: <filter> status: Full cycles: 49
CPU:
  Info: 12-core (4-mt/8-st) model: 12th Gen Intel Core i7-1260P bits: 64
    type: MST AMCP smt: enabled arch: Alder Lake rev: 3 cache: L1: 1.1 MiB
    L2: 9 MiB L3: 18 MiB
  Speed (MHz): avg: 753 high: 915 min/max: 400/4700:3400 cores: 1: 885
    2: 625 3: 648 4: 774 5: 772 6: 844 7: 838 8: 601 9: 781 10: 784 11: 623
    12: 783 13: 719 14: 795 15: 915 16: 667 bogomips: 79872
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Alder Lake-P Integrated Graphics vendor: Samsung Co
    driver: i915 v: kernel ports: active: eDP-1
    empty: DP-1, DP-2, DP-3, DP-4, DP-5 bus-ID: 00:02.0 chip-ID: 8086:46a6
    class-ID: 0300
  Device-2: Sunplus Innovation 1080p FHD Camera type: USB driver: uvcvideo
    bus-ID: 3-6:5 chip-ID: 1bcf:2d05 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 model: Samsung res: 1920x1080 hz: 60 dpi: 142
    size: 344x194mm (13.5x7.6") diag: 395mm (15.5") modes: 1920x1080
  OpenGL: renderer: Mesa Intel Graphics (ADL GT2) v: 4.6 Mesa 22.0.5
    direct render: Yes
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Samsung Co
    driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3 chip-ID: 8086:51c8
    class-ID: 0401
  Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 3-10:6
    chip-ID: 8087:0033 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:
  Local Storage: total: 953.87 GiB used: 10.39 GiB (1.1%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ1T0HBLB-00B
    size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: FXM7AK1Q temp: 29.9 C scheme: GPT
Partition:
  ID-1: / size: 458.96 GiB used: 10.33 GiB (2.3%) fs: ext4
    dev: /dev/nvme0n1p7
  ID-2: /boot/efi size: 256 MiB used: 61.7 MiB (24.1%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 46.0 C mobo: 46.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2165
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https://mirrors.ocf.berkeley.edu/linuxmint-packages vera main upstream import backport
    2: deb http://mirror.math.ucdavis.edu/ubuntu jammy main restricted universe multiverse
    3: deb http://mirror.math.ucdavis.edu/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://mirror.math.ucdavis.edu/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 355 Uptime: 21m wakeups: 963 Memory: 15.25 GiB
  used: 2.48 GiB (16.2%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.3.0 alt: 11 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

inxi -SMA

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System:
  Host: weanoob-mint Kernel: 5.15.0-56-generic x86_64 bits: 64
    Desktop: Cinnamon 5.6.5 Distro: Linux Mint 21.1 Vera
Machine:
  Type: Convertible System: SAMSUNG product: 950QED v: P09AKK
    serial: <superuser required>
  Mobo: SAMSUNG model: NP950QED-KA1US
    v: SGLB182A1Y-C01-G001-S0003+10.0.22000 serial: <superuser required>
    UEFI: American Megatrends LLC. v: P09AKK.720.221104.SH date: 11/04/2022
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio
    driver: sof-audio-pci-intel-tgl
  Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes

aplay -l

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**** List of PLAYBACK Hardware Devices ****
card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

pacmd list-sinks

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4 sink(s) available.
    index: 0
	name: <alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9037
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 0
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 341.33 ms
	card: 0 <alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = ""
		alsa.id = "HDMI3 (*)"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "5"
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "SAMSUNGELECTRONICSCO.LTD.-950QED-P09AKK-NP950QED_KA1US"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "51c8"
		device.string = "_ucm0001.hw:sofhdadsp,5"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "16384"
		device.access_mode = "mmap+timer"
		device.profile.name = "HiFi: hw:sofhdadsp,5: sink"
		device.profile.description = "HDMI / DisplayPort 3 Output"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		device.description = "sof-hda-dsp HDMI / DisplayPort 3 Output"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		[Out] HDMI3: HDMI / DisplayPort 3 Output (priority 700, latency offset 0 usec, available: no)
			properties:
				
	active port: <[Out] HDMI3>
    index: 1
	name: <alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9036
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 1
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 341.33 ms
	card: 0 <alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = ""
		alsa.id = "HDMI2 (*)"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "4"
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "SAMSUNGELECTRONICSCO.LTD.-950QED-P09AKK-NP950QED_KA1US"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "51c8"
		device.string = "_ucm0001.hw:sofhdadsp,4"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "16384"
		device.access_mode = "mmap+timer"
		device.profile.name = "HiFi: hw:sofhdadsp,4: sink"
		device.profile.description = "HDMI / DisplayPort 2 Output"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		device.description = "sof-hda-dsp HDMI / DisplayPort 2 Output"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		[Out] HDMI2: HDMI / DisplayPort 2 Output (priority 600, latency offset 0 usec, available: no)
			properties:
				
	active port: <[Out] HDMI2>
    index: 2
	name: <alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9035
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 2
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 341.33 ms
	card: 0 <alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = ""
		alsa.id = "HDMI1 (*)"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "3"
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "SAMSUNGELECTRONICSCO.LTD.-950QED-P09AKK-NP950QED_KA1US"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "51c8"
		device.string = "_ucm0001.hw:sofhdadsp,3"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "16384"
		device.access_mode = "mmap+timer"
		device.profile.name = "HiFi: hw:sofhdadsp,3: sink"
		device.profile.description = "HDMI / DisplayPort 1 Output"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		device.description = "sof-hda-dsp HDMI / DisplayPort 1 Output"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		[Out] HDMI1: HDMI / DisplayPort 1 Output (priority 500, latency offset 0 usec, available: no)
			properties:
				
	active port: <[Out] HDMI1>
  * index: 3
	name: <alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9032
	volume: front-left: 25980 /  40% / -24.11 dB,   front-right: 25980 /  40% / -24.11 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 4.02 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 3
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 2
	linked by: 2
	configured latency: 4.00 ms; range is 4.00 .. 341.33 ms
	card: 0 <alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = ""
		alsa.id = "HDA Analog (*)"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "SAMSUNGELECTRONICSCO.LTD.-950QED-P09AKK-NP950QED_KA1US"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "51c8"
		device.string = "_ucm0001.hw:sofhdadsp"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "16384"
		device.access_mode = "mmap+timer"
		device.profile.name = "HiFi: hw:sofhdadsp: sink"
		device.profile.description = "Speaker + Headphones"
		alsa.mixer_device = "_ucm0001.hw:sofhdadsp"
		device.description = "sof-hda-dsp Speaker + Headphones"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		[Out] Speaker: Speaker (priority 100, latency offset 0 usec, available: unknown)
			properties:
				
		[Out] Headphones: Headphones (priority 200, latency offset 0 usec, available: no)
			properties:
				
	active port: <[Out] Speaker>

Pjotr · Post by **Pjotr** » Sat Dec 24, 2022 6:29 am

Try this:
https://easylinuxtipsproject.blogspot.c ... html#ID8.1
(item 8.1)

weanoob · Post by **weanoob** » Sat Dec 24, 2022 7:28 pm

Pjotr wrote: ⤴Sat Dec 24, 2022 6:29 am Try this:
https://easylinuxtipsproject.blogspot.c ... html#ID8.1
(item 8.1)

I tried this, still no audio out of the speakers.

Pjotr · Post by **Pjotr** » Sat Dec 24, 2022 7:41 pm

Some more things to try:
https://easylinuxtipsproject.blogspot.com/p/sound.html

weanoob · Post by **weanoob** » Sun Dec 25, 2022 4:19 pm

The only one that seems to apply to me is removing speech-dispatcher, which did nothing. I tried pavucontrol earlier, no dice.

The only thing that I can assume is that the laptop's sound card is so new that not even 21.1 has a driver for it. Is there a way that I can confirm this?

lsemmens · Post by **lsemmens** » Sun Dec 25, 2022 6:27 pm

Is Bluetooth enabled? It could be sending sound to a bluetooth device. I get caught regularly on my phone with bluetoooth sending sound to my ear buds when I'm not using them.

Post by **SMG** » Sun Dec 25, 2022 9:18 pm

weanoob wrote: ⤴Sun Dec 25, 2022 4:19 pmThe only thing that I can assume is that the laptop's sound card is so new that not even 21.1 has a driver for it. Is there a way that I can confirm this?

You already posted the output showing the driver is installed. There are a number of different quirks and hardware settings which can, unfortunately, be different for every computer even when all use the same driver.
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio
driver: sof-audio-pci-intel-tgl
Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes

Please provide the output of

Code: Select all

journalctl -k | grep -Ei "ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel"

We can likely get more information about your computer's specific hardware from that output.

Some of your parts look very similar to the person I helped in this topic SOLVED: headphone jack doesn't work starting with this post. Your pacmd list-sinks output likes very similar so see if anything is muted in ALSA.

HK111 · Post by **HK111** » Mon Dec 26, 2022 5:05 pm

Hello,

thanks for the answers above. I just wanted to second this issue, in my case on the Samsung Book2 Pro (no 360°). It also persists under Kernel Linux thor1 6.0.0-1009-oem.

However, things are improving between kernel releases. A while ago, the keys for changing volume didn't work, now they work. There was no physical audio device listed, now we have "Speaker sof-hda-dsp". inxi -SMA and aplay -l report the devices as the original poster wrote.

So at least there is progress.

HK

JerryF · Post by **JerryF** » Mon Dec 26, 2022 7:16 pm

Not a solution but I have a similar problem with my HP laptop. I also have the same audio driver that your system is using.

Some info:

Code: Select all

CPU:
  Info: quad core model: 11th Gen Intel Core i3-1125G4 bits: 64 type: MT MCP
    arch: Tiger Lake rev: 1 cache: L1: 320 KiB L2: 5 MiB L3: 8 MiB
  Speed (MHz): avg: 1835 high: 2492 min/max: 400/3700 cores: 1: 1670
    2: 2331 3: 1686 4: 2351 5: 1991 6: 2492 7: 1066 8: 1096 bogomips: 31948
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard
    driver: sof-audio-pci-intel-tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:a0c8
  Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes

What I found was that I had to make sure that both the Headphone and Speaker volume setting wasn't on mute (MM) in Alsamixer (run alsamixer in Terminal).

: CLICK PICTURE TO ENLARGE

.
Then I manually switch between headphones and speaker in PulseAudio. Here is what shows on mine:

: CLICK PICTURE TO ENLARGE

.
Menu showing that although my headphones show as "unplugged", they are plugged in and when I select headphones, they work.

: CLICK PICTURE TO ENLARGE

.
You may have to do something similar for your sound to come out through the speakers.

weanoob · Post by **weanoob** » Tue Dec 27, 2022 6:49 am

SMG wrote: ⤴Sun Dec 25, 2022 9:18 pm
weanoob wrote: ⤴Sun Dec 25, 2022 4:19 pmThe only thing that I can assume is that the laptop's sound card is so new that not even 21.1 has a driver for it. Is there a way that I can confirm this?
You already posted the output showing the driver is installed. There are a number of different quirks and hardware settings which can, unfortunately, be different for every computer even when all use the same driver.
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio
driver: sof-audio-pci-intel-tgl
Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes

Please provide the output of
Code: Select all
journalctl -k | grep -Ei "ALSA|HDA|sof|HDMI|snd[_-]|sound|hda.codec|hda.intel"
We can likely get more information about your computer's specific hardware from that output.

Some of your parts look very similar to the person I helped in this topic SOLVED: headphone jack doesn't work starting with this post. Your pacmd list-sinks output likes very similar so see if anything is muted in ALSA.

Here you go. Thanks for all of your help so far.

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Dec 25 12:17:19 weanoob-mint kernel: software IO TLB: area num 16.
Dec 25 12:17:19 weanoob-mint kernel: ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
Dec 25 12:17:19 weanoob-mint kernel: pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@linux.it>
Dec 25 12:17:19 weanoob-mint kernel: PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
Dec 25 12:17:19 weanoob-mint kernel: software IO TLB: mapped [mem 0x000000004f339000-0x0000000053339000] (64MB)
Dec 25 12:17:19 weanoob-mint kernel: integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'
Dec 25 12:17:19 weanoob-mint kernel: integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:23:0
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:23:0
Dec 25 12:17:20 weanoob-mint kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:20:0 Kernel ABI 3:23:0
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: Parent card not yet available, widget card binding deferred
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC298: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0:    mono: mono_out=0x0
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0:    inputs:
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0:      Mic=0x18
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0: ASoC: sink widget AIF1TX overwritten
Dec 25 12:17:20 weanoob-mint kernel: snd_hda_codec_realtek ehdaudio0D0: ASoC: source widget AIF1RX overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi3 overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi2 overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi1 overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Codec Output Pin1 overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Codec Input Pin1 overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Analog Codec Playback overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Digital Codec Playback overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Alt Analog Codec Playback overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Analog Codec Capture overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Digital Codec Capture overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Alt Analog Codec Capture overwritten
Dec 25 12:17:20 weanoob-mint kernel: skl_hda_dsp_generic skl_hda_dsp_generic: hda_dsp_hdmi_build_controls: no PCM in topology for HDMI converter 3
Dec 25 12:17:20 weanoob-mint kernel: input: sof-hda-dsp Mic as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input23
Dec 25 12:17:20 weanoob-mint kernel: input: sof-hda-dsp Headphone as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input24
Dec 25 12:17:20 weanoob-mint kernel: input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input25
Dec 25 12:17:20 weanoob-mint kernel: input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input26
Dec 25 12:17:20 weanoob-mint kernel: input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input27

Post by **SMG** » Tue Dec 27, 2022 6:56 pm

weanoob wrote: ⤴Sat Dec 24, 2022 4:58 amI looked at this thread and didn't seem to find much info. The linked ALC256 fix didn't seem to apply, as this laptop doesn't use ALC256, so I didn't try it.

The latest output you posted indicates it uses ALC298.

weanoob wrote: ⤴Sat Dec 24, 2022 4:58 amOf note in my infodump, pacmd says that the speaker's availability is "unknown". I suspect things would be fixed if I could somehow fix it to check for the speaker's availability, but have no idea how to do this.

Did you try running alsamixer yet? (as suggested by Jerry F) If any column has MM at the bottom that means it is muted.

I did find a bug [BUG] Samsung Galaxy Book2 Pro 360 no sound through speaker #4055 which is still open and well above my ability to do anything with it.

I didn't see any overt errors in what you posted, but considering how many people in that bug report are having issues, we may have to just wait and see if newer kernels help. (Presuming you are not able to find success with Jerry F's advice.)

HK111 · Post by **HK111** » Wed Dec 28, 2022 3:59 am

I guess it is waiting for new Kernels. Quite possibly the Intel Evo hardware is too new.

In ArchLinux, they have similar problems, see
https://wiki.archlinux.org/title/Laptop/Samsung.

Overall though, the hardware is really nice. A 15.6 notebook with only 1.1kgs of weight. The low weight made me switch from the 13.3/14 inch form factors back up to 15.6.

PS: For changing display brightness, for the time being I use a script that accepts values from 0.1 to 1.0 (and outside, if you want to experiment, haha).
xrandr --output eDP-1 --brightness $1

PPS: Dual Boot with Windows = no problem, it works.

HK111 · Post by **HK111** » Wed Dec 28, 2022 4:22 pm

FYI same behaviour under Linux Mint 21.1 Vera, kernel 6.0.0-1009-oem.

If you install pavucontrol, you can see that, in 21 and 21.1, audio streams, such as from Firefox, are routed to sof-hda-dsp "Speaker + Microphone". But there still is no sound output.

Post by **SMG** » Wed Dec 28, 2022 4:25 pm

HK111 wrote: ⤴Wed Dec 28, 2022 4:22 pmIf you install pavucontrol, you can see that, in 21 and 21.1, audio streams, such as from Firefox, are routed to sof-hda-dsp "Speaker + Microphone". But there still is no sound output.

Did you check in ALSA to make sure neither of those options is muted (MM)?

iñigo67 · Post by **iñigo67** » Thu Dec 29, 2022 7:54 am

I also have Book 2 Pro 360 I confirm that the speakers do not work, and that in ALSA they are not muted

HK111 · Post by **HK111** » Fri Jan 06, 2023 10:28 pm

Hello,

thanks for your question.

SMG wrote: ⤴Wed Dec 28, 2022 4:25 pm Did you check in ALSA to make sure neither of those options is muted (MM)?

Yes, I did. Unmuting in ALSA was my secret audio revival trick in the past. But alas, not here. See attached picture.

HK111 · Post by **HK111** » Fri Jan 06, 2023 10:33 pm

But FYI, on the archlinux BBS, somebody posted on 23rd of December that using 6.1.1-arch1-1 he finally got sound to the speakers on his zbook g9 with Alder Lake-P, after no success on 6.0.2.

[x] keeping fingers crossed

So, how do we install 6.1? The oem-kernels are at 6.0.0-1009

.

Post by **SMG** » Fri Jan 06, 2023 11:28 pm

HK111 wrote: ⤴Fri Jan 06, 2023 10:33 pmSo, how do we install 6.1? The oem-kernels are at 6.0.0-1009

You can try using Mainline – Another Tool to Install Latest Kernel in Ubuntu / Linux Mint, however, per this post you will need an updated version of gcc. I do not know how (or if) that would affect the rest of your install.

HK111 · Post by **HK111** » Sat Jan 07, 2023 7:35 am

Greetings SMG,

thanks again for the swift reply and pointer, mucho appreciado!

I installed the mainline tool as advised by adding the ppa. Changing gcc was not necessary. Usage was as easy as typing:

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mainline --install-latest

I got 6.1.1-060101-generic and could boot it without any problems (e.g. crypto-ssd, complex USB setup, multimonitor with 5.120x1.440, fast WLAN with > 300 Mbps, sound via bluetooth, ...).

However, the built-in speakers still are silent

!

But I am optimistic! All kernel 6.x versions I ran so far had no issues except the speakers.

[x] fingers still crossed

Post by **SMG** » Sat Jan 07, 2023 11:22 am

HK111 wrote: ⤴Sat Jan 07, 2023 7:35 amI installed the mainline tool as advised by adding the ppa. Changing gcc was not necessary.

Thanks for the feedback. Some people are having issues while others are not. I though maybe the gcc version might be the reason, but apparently it's something else if you did not have problems.

It may just be a while longer before all the skylake quirks are added to the mainline kernels.

Linux Mint Forums

Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones

Re: Samsung Galaxy Book2 Pro 360 has no sound through speakers, only through headphones