[SOVLED] Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Quick to answer questions about finding your way around Linux Mint as a new user.
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions use the other forums in the support section.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

[SOVLED] Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

Hello I have a strange problem with my laptop, 1 boot out of 3 +- the sound will crash at start up, there will be no sound, no volume. When the problem occurs, It takes 3 4 minutes to boot and the same time to shut down. During shut down sequence I get the following error:

Program still running
Cinnamon setting daemon - Sound - Not responding

Is there anything I can do to stabilize the computer?

Thanks.

Code: Select all

System:
  Kernel: 5.4.0-137-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 
  Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Acer product: Aspire A315-56 v: V1.26 
  serial: <filter> 
  Mobo: IL model: Sleepy_IL v: V1.26 serial: <filter> UEFI: Insyde v: 1.26 
  date: 12/29/2021 
Battery:
  ID-1: BAT1 charge: 36.6 Wh condition: 37.8/37.0 Wh (102%) volts: 8.5/7.7 
  model: PANASONIC AP16M5J type: Li-ion serial: N/A status: Discharging 
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: Dual Core model: Intel Core i3-1005G1 bits: 64 type: MT MCP 
  arch: Ice Lake rev: 5 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 9523 
  Speed: 1070 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 1155 2: 1201 
  3: 1136 4: 1200 
Graphics:
  Device-1: Intel vendor: Acer Incorporated ALI driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:8a56 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Smart Sound Audio vendor: Acer Incorporated ALI 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:34c8 
  Sound Server: ALSA v: k5.4.0-137-generic 
Network:
  Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter 
  driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3 chip ID: 8086:34f0 
  IF: wlp0s20f3 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: r8169 v: kernel port: 3000 
  bus ID: 01:00.0 chip ID: 10ec:8168 
  IF: enp1s0 state: down mac: <filter> 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 476.94 GiB used: 52.89 GiB (11.1%) 
  ID-1: /dev/nvme0n1 vendor: Kingston model: OM8PCP3512F-AA size: 476.94 GiB 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: ECFK52.3 scheme: GPT 
Partition:
  ID-1: / size: 467.89 GiB used: 52.88 GiB (11.3%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 51.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 229 Uptime: 2m Memory: 7.56 GiB used: 1.27 GiB (16.8%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Last edited by LockBot on Tue Nov 07, 2023 11:00 pm, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Top
User avatar
SMG
Level 25
Level 25
Posts: 31907
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by SMG »

Virus- wrote: ⤴Sun Feb 05, 2023 5:45 pm Hello I have a strange problem with my laptop, 1 boot out of 3 +- the sound will crash at start up, there will be no sound, no volume. When the problem occurs, It takes 3 4 minutes to boot and the same time to shut down. During shut down sequence I get the following error:

Program still running
Cinnamon setting daemon - Sound - Not responding

Is there anything I can do to stabilize the computer?
I recommend you upgrade your kernel. A 10th-gen Intel CPU should be using something newer than the 5.4 kernel.

Instructions for upgrading to the 5.15 kernel:
  • Open Update Manager.
  • Select View > Linux Kernels and click Continue.
  • Make sure 5.15 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
  • Install the kernel and then reboot for it to become active.
Image
A woman typing on a laptop with LM20.3 Cinnamon.
Top
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

Ok i will try the 5.15 kernel right now and test the computer.

Thanks.
Top
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

Hello I am having some problems with my laptop, same thing as the original question. Previously my tass was to update the Kernel and the computer which I did, but it didn't work.

The problem is caused by using HDMI, I want to connect my laptop to the TV in order to watch videos on the TV. Each time I connect my TV on the laptop, it works for the sound and video in HD resolution but when I disconnect from the laptop and reboot, the OS is damaged, it takes 5 minutes to boot and the sound demon is crashing at start up, shutting down takes another 5 minutes (or more) and often a reboot won't repair the OS, the only solution is to install a fresh clone.. not very convenient.

I don't know what to do, maybe there is a procedure to connect and disconnect HDMI... I need to set the sound to HDMI out then I need to set the display to get dual screens basically, I tried a couple of procedure to correctly disconnect the cable but nothing seems to work without damaging the OS.

I want to subscribe to Gaia streaming services but the computer needs to be stable before..

If you guys can help me.

Thanks

Code: Select all

System:
  Kernel: 5.15.0-69-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Acer product: Aspire A315-56 v: V1.26 
  serial: <filter> 
  Mobo: IL model: Sleepy_IL v: V1.26 serial: <filter> UEFI: Insyde v: 1.26 
  date: 12/29/2021 
Battery:
  ID-1: BAT1 charge: 35.1 Wh condition: 37.2/37.0 Wh (101%) volts: 8.4/7.7 
  model: PANASONIC AP16M5J type: Li-ion serial: N/A status: Discharging 
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: Dual Core model: Intel Core i3-1005G1 bits: 64 type: MT MCP 
  arch: Ice Lake rev: 5 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 9523 
  Speed: 1114 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 1158 2: 1872 
  3: 1159 4: 1604 
Graphics:
  Device-1: Intel vendor: Acer Incorporated ALI driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:8a56 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Smart Sound Audio vendor: Acer Incorporated ALI 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:34c8 
  Sound Server: ALSA v: k5.15.0-69-generic 
Network:
  Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter 
  driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3 chip ID: 8086:34f0 
  IF: wlp0s20f3 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: r8169 v: kernel port: 3000 
  bus ID: 01:00.0 chip ID: 10ec:8168 
  IF: enp1s0 state: down mac: <filter> 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 476.94 GiB used: 47.38 GiB (9.9%) 
  ID-1: /dev/nvme0n1 vendor: Kingston model: OM8PCP3512F-AA size: 476.94 GiB 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: ECFK52.3 scheme: GPT 
Partition:
  ID-1: / size: 467.89 GiB used: 47.37 GiB (10.1%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 52.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/audio-recorder-ppa-focal.list 
  1: deb http://ppa.launchpad.net/audio-recorder/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 222 Uptime: 17m Memory: 7.56 GiB used: 1.78 GiB (23.5%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Top
User avatar
SMG
Level 25
Level 25
Posts: 31907
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by SMG »

Virus- wrote: ⤴Sat May 27, 2023 1:41 pmThe problem is caused by using HDMI, I want to connect my laptop to the TV in order to watch videos on the TV. Each time I connect my TV on the laptop, it works for the sound and video in HD resolution but when I disconnect from the laptop and reboot, the OS is damaged
I am not familiar with removing a cable causing damage to the operating system. That is quite unusual and makes me wonder if there is some other problem, possibly already on your clone.

Can you please run the inxi output with the TV attached? The data you posted does not show HDMI audio values.

Also, with the TV attached, please provide the output of aplay -l
Image
A woman typing on a laptop with LM20.3 Cinnamon.
Top
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

@smg I will do that and publish the results here, thanks.

See you soon.
Top
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

HEre is the requested info,

2023-05-28
-Computer booted and running.
-Plugging in HDMI while Amplifier and TV are already ON, I am getting the second screen directly by hot plugging HDMI.
-Switching sound to HDMI built in audio manually.
-Everything works fine.

The current clone is stable, it'e the first time I connect the HDMI in the computer. I don't have the problems at start up and shutdown, the problems should start in 2 or 3 days.

inxi -Fxxxrz

Code: Select all

System:
  Kernel: 5.15.0-69-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Acer product: Aspire A315-56 v: V1.26 
  serial: <filter> 
  Mobo: IL model: Sleepy_IL v: V1.26 serial: <filter> UEFI: Insyde v: 1.26 
  date: 12/29/2021 
Battery:
  ID-1: BAT1 charge: 30.5 Wh condition: 37.2/37.0 Wh (101%) volts: 8.2/7.7 
  model: PANASONIC AP16M5J type: Li-ion serial: N/A status: Discharging 
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: Dual Core model: Intel Core i3-1005G1 bits: 64 type: MT MCP 
  arch: Ice Lake rev: 5 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 9523 
  Speed: 1208 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 1227 2: 1285 
  3: 1733 4: 1351 
Graphics:
  Device-1: Intel vendor: Acer Incorporated ALI driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:8a56 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Smart Sound Audio vendor: Acer Incorporated ALI 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:34c8 
  Sound Server: ALSA v: k5.15.0-69-generic 
Network:
  Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter 
  driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3 chip ID: 8086:34f0 
  IF: wlp0s20f3 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: r8169 v: kernel port: 3000 
  bus ID: 01:00.0 chip ID: 10ec:8168 
  IF: enp1s0 state: down mac: <filter> 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 476.94 GiB used: 24.08 GiB (5.0%) 
  ID-1: /dev/nvme0n1 vendor: Kingston model: OM8PCP3512F-AA size: 476.94 GiB 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: ECFK52.3 scheme: GPT 
Partition:
  ID-1: / size: 467.89 GiB used: 24.08 GiB (5.1%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/audio-recorder-ppa-focal.list 
  1: deb http://ppa.launchpad.net/audio-recorder/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 225 Uptime: 15m Memory: 7.56 GiB used: 1.75 GiB (23.2%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
aplay -l

Code: Select all

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 11: HDMI 5 [HDMI 5]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 12: HDMI 6 [HDMI 6]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
Top
User avatar
SMG
Level 25
Level 25
Posts: 31907
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by SMG »

Virus- wrote: ⤴Sun May 28, 2023 6:45 pm-Computer booted and running.
-Plugging in HDMI while Amplifier and TV are already ON, I am getting the second screen directly by hot plugging HDMI.
-Switching sound to HDMI built in audio manually.
-Everything works fine.
Where is the amplifier in this setup? Is the TV connected to the amplifier and the amplifier is connected to the computer?

Or is the TV directly connected to the computer and the amplifier is only connected to the TV?
Virus- wrote: ⤴Sun May 28, 2023 6:45 pmThe current clone is stable, it'e the first time I connect the HDMI in the computer. I don't have the problems at start up and shutdown, the problems should start in 2 or 3 days.
The problems don't happen for several days? Does that mean you can disconnect and reconnect the HDMI cable with no problem during that time?
Image
A woman typing on a laptop with LM20.3 Cinnamon.
Top
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

@smg

The HDMI from computer to the amplifier that is managing all the HDMIs (Blu Ray and DVR and "game" line in for the computer). Then there is another HDMI from the amplifier to the TV.

I can connect and disconnect the HDMI from the computer without problems, But I should start having problems in 2 or 3 days with the sound daemon it's always the same pattern.

I tried to disconnect the HDMI today with this procedure:

A. Toggling off the amplifier and the TV.
B. Manually setting the audio back to "Speakers built in audio" in Linux mint.
C. Disconnecting HDMI. (Will flicker the laptop screen even if the amplifier is switched off)
D. Rebooting twice with no problems.

Now waiting to see.
Top
User avatar
SMG
Level 25
Level 25
Posts: 31907
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by SMG »

Virus- wrote: ⤴Sun May 28, 2023 11:20 pmThe HDMI from computer to the amplifier that is managing all the HDMIs (Blu Ray and DVR and "game" line in for the computer).
Having the amplifier as an extra piece of hardware means there is an additional variable in the system which might be a factor.

I don't have any guesses at the present time why timing would be a factor in whether or not it works.
Image
A woman typing on a laptop with LM20.3 Cinnamon.
Top
Virus-
Level 3
Level 3
Posts: 147
Joined: Sun Jan 12, 2014 1:16 pm

Re: Mint 20.3 - Cinnamon setting daemon - Sound - Not responding

Post by Virus- »

SOLVED

Conclusion, my laptop is stable with the following procedure to connect and disconnect the HDMI.

CONNECTING LAPTOP TO TV
1. Turning off the TV + Amplifier
2. Connecting HDMI cable into laptop.
3. Opening the TV and amplifier.
4. Setting amplifier to the right line in.
5. Setting sound to HDMI on the laptop sound settings
4. Streaming on the television.

DISCONNECTING THE LAPTOP FROM THE TV.
1. Leaving the laptop ON
2. Turning off the TV and amplifier.
3. Setting the sound back to laptop speakers. <-- This is the critical part
4. Disconnecting the HDMI while laptop is still ON.
5. Shutting down the laptop.
6. Rebooting.

Looks pretty stable like this.
Top
Locked

Return to “Beginner Questions”