[Solved] Cursor keeps jumping to bottom left screen.

[tko1]

Hi. This is my first post ever as a Mint user of 3 years now. I have to say I love it. But..
I'm using an HP All in one desktop, with a wireless mouse. In just about every PC session, the mouse pointer is OK for an irregular period, then starts to jump by itself to the panel at bottom left of the screen. Sometimes it will even start up programmes from icons down there (e.g. Terminal, Libre Office, Software Manager) without me even touching the mouse. Sometimes "ESC" will bring it back, but only for a short time.
I've searched everywhere for answers, and find that it is making computer use almost impossible.
I've tried updating, disabling the Touchpad in Preferences (not that my PC has one), trying 2 other mice (corded and wireless), restarting the PC (works for a little while), all without fixing the problem. My system printout is like this (is it enough?):

System:
Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
Desktop: Cinnamon 5.6.7 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: HP product: HP Pavilion All-in-One 24-r0xx

I'm pretty low on the Linux technical food chain, and don't understand much of the more complicated stuff, But I'd love to get this sorted.

[SMG]

System:
Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
Desktop: Cinnamon 5.6.7 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: HP product: HP Pavilion All-in-One 24-r0xx

Welcome to the forum, tko1.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

You mention you adjusted Touchpad settings. Did you adjust any Mouse settings?

[tko1]

Thank you for answering my query. The only mouse adjustments were to increase the pointer size, and turn on the "Ctrl locates pointer" toggle. The system report is added. Also I'm wondering if there might be a driver conflict between the drivers for HP wireless keyboard and Mouse (a separate dongle for each)?

Code: Select all

System:
  Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.7
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: HP product: HP Pavilion All-in-One 24-r0xx v: N/A
    serial: <superuser required> Chassis: type: 13 serial: <superuser required>
  Mobo: HP model: 8374 v: 1100 serial: <superuser required> UEFI: AMI v: F.20 date: 05/17/2018
CPU:
  Info: quad core model: AMD A10-9630P RADEON R5 10 COMPUTE CORES 4C+6G bits: 64 type: MT MCP
    arch: Excavator rev: 1 cache: L1: 320 KiB L2: 2 MiB
  Speed (MHz): avg: 3127 high: 3190 min/max: 1200/2600 boost: enabled cores: 1: 3089 2: 3089
    3: 3143 4: 3190 bogomips: 20759
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Wani [Radeon R5/R6/R7 Graphics] vendor: Hewlett-Packard driver: amdgpu v: kernel
    ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:9874
  Device-2: Quanta HP 2.0MP High Definition Webcam type: USB driver: uvcvideo bus-ID: 2-4:3
    chip-ID: 0408:5230
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: eDP res: 1920x1080 dpi: 93 diag: 604mm (23.8")
  OpenGL: renderer: CARRIZO (carrizo LLVM 15.0.6 DRM 3.42 5.15.0-67-generic) v: 4.6 Mesa 22.2.5
    direct render: Yes
Audio:
  Device-1: AMD Kabini HDMI/DP Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 00:01.1 chip-ID: 1002:9840
  Device-2: AMD Family 15h Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 00:09.2 chip-ID: 1022:157a
  Sound Server-1: ALSA v: k5.15.0-67-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 01:00.0
    chip-ID: 10ec:8168
  IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter vendor: Hewlett-Packard
    driver: rtl8821ce v: v5.5.2.1_35598.20191029 pcie: speed: 2.5 GT/s lanes: 1 port: d000
    bus-ID: 02:00.0 chip-ID: 10ec:c821
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter type: USB driver: btusb v: 0.8 bus-ID: 1-1.4:5
    chip-ID: 0bda:b00a
  Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>
Drives:
  Local Storage: total: 931.51 GiB used: 771.74 GiB (82.8%)
  ID-1: /dev/sda vendor: Samsung model: SSD 860 QVO 1TB size: 931.51 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 915.32 GiB used: 771.73 GiB (84.3%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Advanced Micro Devices Root Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 0438:7900
  Device-1: 1-1.1:3 info: Advanced Silicon S.A. CoolTouchR System type: HID
    driver: hid-multitouch,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 2149:5d10
  Device-2: 1-1.3:4 info: MOSART Semi. 2.4G Wireless Mouse type: Mouse
    driver: hid-generic,usbhid rev: 1.1 speed: 12 Mb/s chip-ID: 3938:1031
  Device-3: 1-1.4:5 info: Realtek Bluetooth 4.2 Adapter type: Bluetooth driver: btusb rev: 1.1
    speed: 12 Mb/s chip-ID: 0bda:b00a
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 2-3:2 info: HP HP Wireless Slim Keyboard - Skylab type: Keyboard,HID,Mouse
    driver: hid-generic,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 03f0:194a
  Device-2: 2-4:3 info: Quanta HP 2.0MP High Definition Webcam type: Video driver: uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 0408:5230
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A gpu: amdgpu temp: 49.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3234 apt: 3209 flatpak: 25
  No active apt repos in: /etc/apt/sources.list
  No active apt repos in: /etc/apt/sources.list.d/amdgpu-proprietary.list
  Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
    1: deb https: //repo.radeon.com/amdgpu/22.20/ubuntu jammy main
  No active apt repos in: /etc/apt/sources.list.d/jellyfin.list
  No active apt repos in: /etc/apt/sources.list.d/jonaski-strawberry-focal.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  No active apt repos in: /etc/apt/sources.list.d/playonlinux.list
  No active apt repos in: /etc/apt/sources.list.d/plexmediaserver.list
  No active apt repos in: /etc/apt/sources.list.d/rocm.list
  No active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
  No active apt repos in: /etc/apt/sources.list.d/webupd8team-y-ppa-manager-focal.list
  Active apt repos in: /etc/apt/sources.list.d/winehq.list
    1: deb [signed-by=/usr/share/keyrings/winehq.gpg] http: //dl.winehq.org/wine-builds/ubuntu/ jammy main
Info:
  Processes: 230 Uptime: 0m Memory: 15.08 GiB used: 1.46 GiB (9.7%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12/9 Client: Unknown python3.10 client inxi: 3.3.13

[SMG]

... and turn on the "Ctrl locates pointer" toggle.

I tried that for the first time today.

Also I'm wondering if there might be a driver conflict between the drivers for HP wireless keyboard and Mouse (a separate dongle for each)?

Is one wireless and the other bluetooth? If you have a wired options available, you could check that theory.

Are you using fractional scaling? Sometimes that causes odd issues. The default is for it to be on and you can disable it (for a test) in the Display app.

I suggest doing a bit of cleaning on your computer's root partition. Ideally, you want to be no more than 2/3-3/4 full. You are currently over that which can sometimes affect graphics performance.
Partition:
ID-1: / size: 915.32 GiB used: 771.73 GiB (84.3%) fs: ext4 dev: /dev/sda2
ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat dev: /dev/sda1

[tko1]

Thanks SMG,I think the problem has been resolved. I'm holding my breath though. I checked fractional scaling and that was off. So I connected up wired keyboard and mouse, and that seemed to fix it. The problem mouse and keyboard are both WiFi, but had a separate USB dongle each. I think there must have been a conflict there somewhere. Hope it stays fixed.
Thanks for your advice re overstuffed boot drive: I hadn't noticed it creeping up, and didnt know about the performance consequences. I have pruned it back to 58% from 87% and I think the gaming graphics are better.
It's a privilege to be part of the Linux community, with all the people who are so willing to help out. Thanks again.

[tko1]

It Hasnt Stopped!
Within minutes of my last post, its back to the old problem. Cursor jumps to bottom left and sometimes opens programmes without any input from me.

So.... the wired mouse and keyboard go back on, and we'll see if that does it.

[SMG]

Thanks for your advice re overstuffed boot drive: I hadn't noticed it creeping up, and didnt know about the performance consequences. I have pruned it back to 58% from 87% and I think the gaming graphics are better.

They probably are. That much of a change would make a difference.

Is this screen a touch screen?

[tko1]

Is this screen a touch screen?

Yes it is a touchscreen, but I don't use that facility.

[SMG]

Yes it is a touchscreen, but I don't use that facility.

Do you have an option in BIOS/UEFI to disable the touchscreen? If so, give that a try. There may be some type of interference happening.

[tko1]

I'll try the BIOS. Meantime, listing my system inputs comes up with this:

Code: Select all

tko@tko-HP-Pavilion-All-in-One-24-r0xx:~$ xinput list
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ Weida Hi-Tech                CoolTouchR System           	id=10	[slave  pointer  (2)]
⎜   ↳ Logitech Wireless Mouse                 	id=11	[slave  pointer  (2)]
⎜   ↳ Logitech Wireless Keyboard PID:4075     	id=12	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ HP 2.0MP High Definition Webcam         	id=9	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]
    ↳ HP WMI hotkeys                          	id=14	[slave  keyboard (3)]
    ↳ Logitech Wireless Keyboard PID:4075     	id=15	[slave  keyboard (3)]
tko@tko-HP-Pavilion-All-in-One-24-r0xx:~$ 

(apologies if I havent pasted it in correctly). I have only the Logitech wireless mouse and keyboard in use. I'm seeing other pointers listed and another keyboard. This looks wrong but maybe it isn't? Maybe past (replaced) hardware?

[SMG]

I have only the Logitech wireless mouse and keyboard in use. I'm seeing other pointers listed and another keyboard. This looks wrong but maybe it isn't?

No, it looks okay. It shows your Logitech Wireless Mouse, Logitech Wireless Keyboard, and the Touchscreen (Weida Hi-Tech CoolTouchR System).

The virtual XTEST ones and the AT Translated Set 2 keyboard show up for most people.

If there is no setting in the BIOS/UEFI to disable the touchscreen, we can give it a command to turn it off for the current login cycle as a test.

[tko1]

I've just had a look in BIOS settings and there seems to be no way to disable Touchscreen.

[SMG]

Code: Select all

⎜   ↳ Weida Hi-Tech                CoolTouchR System           	id=10	[slave  pointer  (2)]

The id of the Touchscreen is showing as id=10 in the output you posted above.

If is is still 10, open a terminal and type:

Code: Select all

xinput disable 10

That will disable the touchscreen for the current boot cycle. The id number can change each time you boot the computer (and sometimes when the computer resumes from sleep) depending upon what is attached to the computer.

Let's see if that makes a difference with this issue.

[tko1]

Thanks. Ive just checked and id is still 10. I'll disable it as per your instruction (and for each boot cycle) to see what happens. May be a few days before I get back.

[tko1]

Thanks SMG. I think disabling the touchscreen has fixed the problem. I've been using this method for a few days now and the erratic pointer has largely disappeared. You can probably anticipate my next question - how can I permanently disable the touchscreen?

[SMG]

how can I permanently disable the touchscreen?

Let's see if the following disables the touchscreen. If it does, then we will not have to worry about the input value changing and you can either add this as a start-up application or add the line to your .login file.

Code: Select all

xinput --set-prop "Weida Hi-Tech CoolTouchR System" "Device Enabled" 0

[tko1]

Hi there:
When I paste your line I get the following message:
tko@tko-HP-Pavilion-All-in-One-24-r0xx:~$ xinput --set-prop "Weida Hi-Tech CoolTouchR System" "Device Enabled" 0
unable to find device Weida Hi-Tech CoolTouchR System

So near ......

[stevengarland]

Another thing that causes cursor jump is the trackpad. I have mine set to turn off while typing. Just turning it off completely might be fine too.

Keep It Simple Sweetheart

[SMG]

Hi there:
When I paste your line I get the following message:
tko@tko-HP-Pavilion-All-in-One-24-r0xx:~$ xinput --set-prop "Weida Hi-Tech CoolTouchR System" "Device Enabled" 0
unable to find device Weida Hi-Tech CoolTouchR System

So near ......

I removed all the extra spaces. Maybe they are needed. Try this:

Code: Select all

xinput --set-prop "Weida Hi-Tech                CoolTouchR System" "Device Enabled" 0

In case you do not already know, you can easily copy that and do not have to type it:

• You can click "SELECT ALL" to the right of CODE: in order to select everything.
• Then do Control-C (hold the Control key and, while holding it, press the C key) to copy what you selected.
• Then in the terminal window select Edit > Paste.

Or maybe just the first part will work?

Code: Select all

xinput --set-prop "Weida Hi-Tech" "Device Enabled" 0

[tko1]

Thank you so much for your patience. Yes I'm familiar with selecting and pasting. I've tried both of your suggestions:

(A) (This forum post has removed the spaces that were there when pasted into the terminal)

Code: Select all

tko@tko-HP-Pavilion-All-in-One-24-r0xx:~$ xinput --set-prop "Weida Hi-Tech                CoolTouchR System" "Device Enabled" 0
unable to find device Weida Hi-Tech                CoolTouchR System

(B)

Code: Select all

tko@tko-HP-Pavilion-All-in-One-24-r0xx:~$ xinput --set-prop "Weida Hi-Tech" "Device Enabled" 0
unable to find device Weida Hi-Tech