<SOLVED> Google Online Account cannot be connected.

[Stonley890]

The pop-up browser window is unresponsive when attempting to connect a Google account from System Settings. Other services work as intended in the pop-up browser. Is this a problem on my end? If not, is there some other way I can connect it?
I am a novice switching from Windows 11, so I'm still figuring out Linux.

Here is a video:
https://drive.google.com/file/d/1EjE8J- ... sp=sharing

Code: Select all

System:
  Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop Mobo: Gigabyte model: B660M DS3H DDR4 v: x.x serial: <superuser required>
    UEFI: American Megatrends LLC. v: F5 date: 01/17/2022
CPU:
  Info: 10-core (6-mt/4-st) model: 12th Gen Intel Core i5-12600K bits: 64 type: MST AMCP
    arch: Alder Lake rev: 2 cache: L1: 864 KiB L2: 9.5 MiB L3: 20 MiB
  Speed (MHz): avg: 840 high: 976 min/max: 800/4900:3600 cores: 1: 814 2: 826 3: 798 4: 800
    5: 789 6: 798 7: 800 8: 800 9: 800 10: 800 11: 796 12: 976 13: 815 14: 891 15: 965 16: 972
    bogomips: 117964
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel AlderLake-S GT1 vendor: Gigabyte driver: i915 v: kernel ports: active: none
    empty: DP-1, DP-2, DP-3, HDMI-A-1, HDMI-A-2, HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:4680
  Device-2: NVIDIA GA106 [GeForce RTX 3060 Lite Hash Rate] vendor: PNY driver: nvidia
    v: 525.85.05 pcie: speed: 2.5 GT/s lanes: 16 ports: active: none off: DP-4,HDMI-A-4
    empty: DP-5,DP-6 bus-ID: 01:00.0 chip-ID: 10de:2504
  Device-3: Elgato Systems GmbH Game Capture HD60 S+ type: USB
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus-ID: 2-3:2 chip-ID: 0fd9:006a
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting,nvidia
    unloaded: fbdev,nouveau,vesa gpu: i915,nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x1080 s-dpi: 93
  Monitor-1: DP-0 pos: primary,left res: 1920x1080 dpi: 94 diag: 598mm (23.5")
  Monitor-2: HDMI-0 pos: primary,right res: 1920x1080 dpi: 82 diag: 686mm (27")
  OpenGL: renderer: llvmpipe (LLVM 15.0.6 256 bits) v: 4.5 Mesa 22.2.5 direct render: Yes
Audio:
  Device-1: Intel vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:7ad0
  Device-2: NVIDIA vendor: PNY driver: snd_hda_intel v: kernel pcie: speed: 2.5 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:228e
  Device-3: JMTek LLC. LCS USB Audio type: USB driver: hid-generic,snd-usb-audio,usbhid
    bus-ID: 1-6:11 chip-ID: 0c76:2018
  Device-4: Elgato Systems GmbH Game Capture HD60 S+ type: USB
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus-ID: 2-3:2 chip-ID: 0fd9:006a
  Sound Server-1: ALSA v: k5.15.0-67-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8125 2.5GbE vendor: Gigabyte driver: r8169 v: kernel pcie: speed: 5 GT/s
    lanes: 1 port: 3000 bus-ID: 04:00.0 chip-ID: 10ec:8125
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: speed: 5 GT/s lanes: 1
    bus-ID: 05:00.0 chip-ID: 8086:2723
  IF: wlp5s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-7.1:6
    chip-ID: 8087:0029
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 237e
Drives:
  Local Storage: total: 1.82 TiB used: 966.27 GiB (51.9%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB
    speed: 31.6 Gb/s lanes: 4 serial: <filter> temp: 42.9 C
  ID-2: /dev/sda vendor: Western Digital model: WD1002FBYS-18A6B0 size: 931.51 GiB
    speed: 3.0 Gb/s serial: <filter>
  ID-3: /dev/sdb type: USB vendor: Samsung model: Portable SSD T5 size: 465.76 GiB
    serial: <filter>
Partition:
  ID-1: / size: 249.02 GiB used: 85.98 GiB (34.5%) fs: ext4 dev: /dev/nvme0n1p4
  ID-2: /boot/efi size: 343.6 MiB used: 35.1 MiB (10.2%) fs: vfat dev: /dev/nvme0n1p2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 712 MiB (34.8%) priority: -2 file: /swapfile
Sensors:
  System Temperatures: cpu: 27.8 C mobo: 16.8 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2376 apt: 2358 flatpak: 18
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirrors.ocf.berkeley.edu/linuxmint-packages vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 463 Uptime: 5h 56m Memory: 31.13 GiB used: 5.42 GiB (17.4%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Cinnamon v: 5.6.8 inxi: 3.3.13

[mikeflan]

In that video, what does it say across from "Information about . . . "
Perhaps I need to stay out of this one since I am on LM 20.3, but when I go to System Settings it looks like this:
.

[Stonley890]

It looks the same for me. The menu I'm having problems with is in Online Accounts.
Information about GNOME Online Accounts:

It's just an information page.

[mikeflan]

Is this a problem on my end?

I think so. When I open Online Accounts and click on Google below "Add an account" I can fill in the email or phone just fine.
.

[Stonley890]

You're right. I tried it again and it's working! Might've just needed a restart.
Thank you!

[fibrou]

This is the same problem I am experiencing. Were you able to get any resolution on your end?

The pop-up browser window is unresponsive when attempting to connect a Google account from System Settings. Other services work as intended in the pop-up browser. Is this a problem on my end? If not, is there some other way I can connect it?
I am a novice switching from Windows 11, so I'm still figuring out Linux.

Here is a video:
https://drive.google.com/file/d/1EjE8J- ... sp=sharing

[Stonley890]

Yes! The problem appears to be with the Nvidia 353 driver. Try using 252 or the Nouveau driver.

See the thread below for more info:
viewtopic.php?t=402609

[fibrou]

I think you mean "535" and "525" drivers ...

Nonetheless, changing drivers to make one app work doesn't seem to be that effective. I can change to an earlier drive in the attempt to make this single app work, then change back to the recommended driver afterwards? I am thinking this is less than optimal.

Is there no other work-around?

[Stonley890]

You are correct, the drivers I specified were misspelled. I apologize.

With the current 535 drivers, it seems to be impossible to get beyond the password page. I don't know your situation, but you may want to consider switching to 525 or Nouveau until 535 becomes more stable.
Otherwise, you'll have either to switch and restart to set up your account, then switch back, or go without Google integration until the problem is fixed.

I have chosen to do nothing and keep with 535, as I don't heavily rely on accessing Google services and can wait. Still, it isn't at all very difficult to get it set up, only a bit less convenient.

[fibrou]

Thanks. I think I'll wait. I use my GPU far more frequently than I use the Google integration. Fingers-crossed a fix is on the way soon.