linux mint laptop monitor not working

[hidy56]

Hello,
I have dual boot Linux Mint 21.1 and Windows 10.
After I install the NVIDIA driver, laptop monitor do not working.
Only the external monitor has signal.
Laptop monitor (eDP) did't detect and external monitor (HDMI-0) connected.

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Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
HDMI-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 477mm x 268mm
   1920x1080     60.00*+  59.94    50.00  
   1680x1050     59.95  
   1600x900      60.00  
   1280x1024     75.02    60.02  
   1280x960      60.00  
   1280x800      59.81  
   1280x720      60.00    59.94    50.00  
   1024x768      75.03    60.00  
   1024x576      60.01  
   800x600       75.00    60.32  
   720x576       50.00  
   720x480       59.94  
   640x480       75.00    59.94    59.93 

[Midnight True]

Hi and WElcome to the forum

We need more information about your machine, please follow the instructions here viewtopic.php?p=1806121#p1806121

[hidy56]

thx

Code: Select all

[code]
System:
  Kernel: 5.19.0-35-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.4.12 tk: GTK 3.24.33
    wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Acer product: Nitro AN515-44 v: V1.04 serial: <superuser required>
  Mobo: RO model: Stonic_RNS v: V1.04 serial: <superuser required> UEFI: Insyde v: 1.04
    date: 02/04/2021
Battery:
  ID-1: BAT1 charge: 42.5 Wh (100.0%) condition: 42.5/58.8 Wh (72.3%) volts: 16.4 min: 15.4
    model: SMP AP18E7M serial: <filter> status: Full
  Device-1: hidpp_battery_0 model: Logitech G603 Wireless Gaming Mouse serial: <filter>
    charge: 100% (should be ignored) status: Discharging
CPU:
  Info: 8-core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP arch: Zen 2
    rev: 1 cache: L1: 512 KiB L2: 4 MiB L3: 8 MiB
  Speed (MHz): avg: 2043 high: 4282 min/max: 1400/2900 boost: enabled cores: 1: 1400 2: 1400
    3: 1400 4: 1400 5: 2900 6: 1412 7: 2900 8: 1400 9: 4276 10: 4282 11: 1400 12: 1907 13: 1907
    14: 1400 15: 1400 16: 1907 bogomips: 92624
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] vendor: Acer Incorporated ALI
    driver: nvidia v: 525.89.02 pcie: speed: 8 GT/s lanes: 8 bus-ID: 01:00.0 chip-ID: 10de:1f95
  Device-2: AMD Renoir vendor: Acer Incorporated ALI driver: amdgpu v: kernel pcie:
    speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: none bus-ID: 05:00.0 chip-ID: 1002:1636
  Device-3: Quanta HD User Facing type: USB driver: uvcvideo bus-ID: 3-3:3 chip-ID: 0408:a061
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: nvidia gpu: amdgpu display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 101
  Monitor-1: HDMI-0 res: 1920x1080 dpi: 102 diag: 547mm (21.5")
  OpenGL: renderer: NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 525.89.02
    direct render: Yes
Audio:
  Device-1: NVIDIA driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 8 bus-ID: 01:00.1
    chip-ID: 10de:10fa
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Acer Incorporated ALI
    driver: N/A pcie: speed: 16 GT/s lanes: 16 bus-ID: 05:00.5 chip-ID: 1022:15e2
  Device-3: AMD Family 17h HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel
    v: kernel pcie: speed: 16 GT/s lanes: 16 bus-ID: 05:00.6 chip-ID: 1022:15e3
  Sound Server-1: ALSA v: k5.19.0-35-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: 2000 bus-ID: 03:00.0 chip-ID: 10ec:2600
  IF: enp3s0 state: down mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: speed: 5 GT/s lanes: 1
    bus-ID: 04:00.0 chip-ID: 8086:2723
  IF: wlp4s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-4:3 chip-ID: 8087:0029
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 237e
Drives:
  Local Storage: total: 1.38 TiB used: 14.92 GiB (1.1%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: PC SN530 SDBPNPZ-512G-1014 size: 476.94 GiB
    speed: 31.6 Gb/s lanes: 4 serial: <filter> temp: 42.9 C
  ID-2: /dev/sda vendor: Western Digital model: WD10JPVX-22JC3T0 size: 931.51 GiB
    speed: 6.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 202.49 GiB used: 14.87 GiB (7.3%) fs: ext4 dev: /dev/nvme0n1p7
  ID-2: /boot/efi size: 96 MiB used: 55.1 MiB (57.4%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: partition size: 30.52 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p6
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 1-2:2 info: Microdia FC660M type: Keyboard,HID driver: hid-generic,usbhid rev: 2.0
    speed: 1.5 Mb/s chip-ID: 0c45:1a0a
  Device-2: 1-4:3 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb rev: 2.0
    speed: 12 Mb/s chip-ID: 8087:0029
  Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 3-1:2 info: Logitech USB Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c539
  Device-2: 3-3:3 info: Quanta HD User Facing type: Video driver: uvcvideo rev: 2.0
    speed: 480 Mb/s chip-ID: 0408:a061
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: N/A mobo: N/A
  Fan Speeds (RPM): N/A
  GPU: device: nvidia screen: :0.0 temp: 44 C device: amdgpu temp: 42.0 C
Repos:
  Packages: apt: 2211
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-jammy.list
    1: deb http: //ppa.launchpad.net/graphics-drivers/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 399 Uptime: 16m Memory: 15 GiB used: 1.94 GiB (12.9%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13

[/code]

[SMG]

Hello,
I have dual boot Linux Mint 21.1 and Windows 10.
After I install the NVIDIA driver, laptop monitor do not working.
Only the external monitor has signal.

That is an unusual situation for xrandr to no longer see the laptop display. How did you install the Nvidia driver?

What is the output of

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cat /etc/X11/xorg.conf

That file should not exist.

I did a search and I have helped two others with Acer Nitro AN515-44s so I am hopeful we can get yours to work.

The part I have highlighted is extremely odd unless you started making changes in Nvidia X Server settings that might have created an xorg.conf file. The laptop display is showing as connected to the onboard AMD GPU, but there's no driver loaded for AMD. Only an nvidia driver is loaded.

Graphics:
Device-1: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] vendor: Acer Incorporated ALI
driver: nvidia v: 525.89.02 pcie: speed: 8 GT/s lanes: 8 bus-ID: 01:00.0 chip-ID: 10de:1f95
Device-2: AMD Renoir vendor: Acer Incorporated ALI driver: amdgpu v: kernel pcie:
speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: none bus-ID: 05:00.0 chip-ID: 1002:1636
Device-3: Quanta HD User Facing type: USB driver: uvcvideo bus-ID: 3-3:3 chip-ID: 0408:a061
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: nvidia gpu: amdgpu display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 101
Monitor-1: HDMI-0 res: 1920x1080 dpi: 102 diag: 547mm (21.5")
OpenGL: renderer: NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 525.89.02
direct render: Yes

Did you install drivers from this repo?

Code: Select all

  Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-jammy.list
    1: deb http: //ppa.launchpad.net/graphics-drivers/ppa/ubuntu jammy main