[SOLVED]Issue after upgrade to 21.1

[waldurp1]

I have just upgraded to 21.1 with a new install. Now I have an issue with my graphics. When I load the game scrabble the border shows but the inside is just a black screen. It was working fine in 20.2.
Help would be appreciated.

Code: Select all

Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Hewlett-Packard driver: i915 v: kernel
    ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1916
  Device-2: AMD Opal XT [Radeon R7 M265/M365X/M465] vendor: Hewlett-Packard driver: radeon
    v: kernel pcie: speed: 8 GT/s lanes: 2 bus-ID: 03:00.0 chip-ID: 1002:6604
  Device-3: Chicony HP HD Camera type: USB driver: uvcvideo bus-ID: 1-9:3 chip-ID: 04f2:b51c
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: ati,modesetting,radeon
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: eDP-1 model: Chi Mei Innolux res: 1920x1080 dpi: 142 diag: 394mm (15.5")
  OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.2.5 direct render: Yes

[gittiest personITW]

Could you also post the rest of your specs - see number 5 in the following link:
viewtopic.php?f=17&t=83444

[waldurp1]

Sorry gittiest am new to .

Code: Select all

computer@computer:~$ inxi -Fxxxrz
System:
  Kernel: 5.15.0-69-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
    Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: HP product: HP ProBook 650 G2 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 80FD v: KBC Version 22.39 serial: <superuser required>
    UEFI: HP v: N76 Ver. 01.04 date: 07/22/2016
Battery:
  ID-1: BAT0 charge: 44.3 Wh (100.0%) condition: 44.3/44.3 Wh (100.0%)
    volts: 12.8 min: 11.4 model: Hewlett-Packard Primary type: Li-ion
    serial: <filter> status: Discharging
CPU:
  Info: dual core model: Intel Core i5-6300U bits: 64 type: MCP smt: disabled
    arch: Skylake rev: 3 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 815 high: 831 min/max: 400/3000 cores: 1: 831 2: 800
    bogomips: 9999
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Hewlett-Packard
    driver: i915 v: kernel ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1916
    class-ID: 0300
  Device-2: AMD Opal XT [Radeon R7 M265/M365X/M465] vendor: Hewlett-Packard
    driver: radeon v: kernel pcie: speed: 8 GT/s lanes: 2 bus-ID: 03:00.0
    chip-ID: 1002:6604 class-ID: 0300
  Device-3: Chicony HP HD Camera type: USB driver: uvcvideo bus-ID: 1-9:3
    chip-ID: 04f2:b51c class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.3 driver: X:
    loaded: ati,modesetting,radeon unloaded: fbdev,vesa gpu: i915
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 model: Chi Mei Innolux res: 1920x1080 hz: 60 dpi: 142
    size: 344x193mm (13.5x7.6") diag: 394mm (15.5") modes: 1920x1080
  OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.2.5
    direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9d70
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-69-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e
    v: kernel port: N/A bus-ID: 00:1f.6 chip-ID: 8086:156f class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  Device-2: Intel Wireless 8260 driver: iwlwifi v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:24f3 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
Drives:
  Local Storage: total: 223.57 GiB used: 25.88 GiB (11.6%)
  ID-1: /dev/sda vendor: Kingston model: SA400S37240G size: 223.57 GiB
    speed: 6.0 Gb/s type: SSD serial: <filter> rev: 62C3 scheme: GPT
Partition:
  ID-1: / size: 218.51 GiB used: 25.88 GiB (11.8%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 25.0 C pch: 22.0 C mobo: 0.0 C gpu: radeon
    temp: 24.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2346 apt: 2339 flatpak: 7
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/microsoft-edge-beta.list
    1: deb [arch=amd64] https://packages.microsoft.com/repos/edge/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://mirror.xnet.co.nz/pub/linuxmint/packages vera main upstream import backport
    2: deb http://mirror.fsmg.org.nz/ubuntu jammy main restricted universe multiverse
    3: deb http://mirror.fsmg.org.nz/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://mirror.fsmg.org.nz/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu jammy main
Info:
  Processes: 271 Uptime: 3d 37m wakeups: 81 Memory: 7.53 GiB
  used: 1.71 GiB (22.8%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.3.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

Since posting I have tried Pokerstars and crashes when a table start to load. It tells me the video driver is out of date. But the Driver Manager says all is good and Update Manager has not picked up anything.
Thanks I do appreciate the help.

[SMG]

I have just upgraded to 21.1 with a new install. Now I have an issue with my graphics. When I load the game scrabble the border shows but the inside is just a black screen. It was working fine in 20.2.

I think you are confusing a message from a software application (which may or may not be using the graphics drivers properly) with what the system graphics do.

Since posting I have tried Pokerstars and crashes when a table start to load. It tells me the video driver is out of date.

Please give more details about these software programs which are telling you they (the software programs) are having problems. Are you running these games using WINE?

But the Driver Manager says all is good and Update Manager has not picked up anything.

Driver Manager is for proprietary drivers. Your system does not use proprietary drivers. It uses drivers which are in the kernel.

Your computer has dual graphics, AMD and Intel. Currently Intel is the primary. I have no idea what the games need or what they are looking at to say the drivers are not up-to-date. Your system is as up-to-date as it can be and all drivers are loaded.

Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Hewlett-Packard
driver: i915 v: kernel ports: active: eDP-1
empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1916
class-ID: 0300
Device-2: AMD Opal XT [Radeon R7 M265/M365X/M465] vendor: Hewlett-Packard
driver: radeon v: kernel pcie: speed: 8 GT/s lanes: 2 bus-ID: 03:00.0
chip-ID: 1002:6604 class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.3 driver: X:
loaded: ati,modesetting,radeon unloaded: fbdev,vesa gpu: i915
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1920x1080 hz: 60 dpi: 142
size: 344x193mm (13.5x7.6") diag: 394mm (15.5") modes: 1920x1080
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.2.5
direct render: Yes

[waldurp1]

Hi SMG,
Yes both Scrabble and Pokerstars are played in WINE. All was well until I Upgraded from 20.3 to 21.1. I use Picasa photo viewer in wine and that works fine. I have no clue as to why or what to do about it.

Thank You for your time.

[waldurp1]

Solved. I found a linux scrabble game and downloaded that. It downloaded dependencies, which made the other games which were not working under wine, all working again. Who knows ???????????

[SMG]

I was thinking your issue might be a better fit for a question on the WINE forum because it sounded like an issue related to dependencies.

Please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue.

Enjoy your games.