Mobile broadband didn't work (SOLVED BY DOWNGRADE)

[Mirckof]

Hi guys, I can't use my SIM card on linuxmint. In windows works good.

When try to create new connection in network manager the app shut down.
I also tried with modem manager gui but didn't work.
Network Connections let me create wan connection but always close inmediatly

In LinuxMint 20 it worked well.

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System:
  Kernel: 5.15.0-69-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
    Desktop: Cinnamon 5.6.7 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: LENOVO product: 20HGS0P70J v: ThinkPad T470s
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 20HGS0P70J v: SDK0J40697 WIN
    serial: <superuser required> UEFI: LENOVO v: N1WET60W (1.39 )
    date: 06/10/2020
Battery:
  ID-1: BAT0 charge: 22.1 Wh (96.1%) condition: 23.0/21.3 Wh (107.7%)
    volts: 12.7 min: 11.4 model: LGC 00HW022 type: Li-poly serial: <filter>
    status: Charging cycles: 337
  ID-2: BAT1 charge: 7.9 Wh (35.9%) condition: 22.0/25.2 Wh (87.3%)
    volts: 11.4 min: 11.5 model: LGC 01AV406 type: Li-poly serial: <filter>
    status: Not charging cycles: 126
CPU:
  Info: dual core model: Intel Core i5-7200U bits: 64 type: MT MCP
    smt: enabled arch: Amber/Kaby Lake note: check rev: 9 cache: L1: 128 KiB
    L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 900 min/max: 400/3100 cores: 1: 900 2: 900 3: 900
    4: 900 bogomips: 21599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Lenovo driver: i915 v: kernel
    ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:5916 class-ID: 0300
  Device-2: Lite-On Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-8:5 chip-ID: 04ca:7066 class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 model: LG res: 1920x1080 hz: 60 dpi: 158
    size: 309x174mm (12.2x6.9") diag: 355mm (14") modes: 1920x1080
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 22.2.5
    direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9d71
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-69-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I219-V vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15d8 class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 bus-ID: 3a:00.0 chip-ID: 8086:24fd class-ID: 0280
  IF: wlp58s0 state: up mac: <filter>
  IF-ID-1: wwan0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-7:4 chip-ID: 8087:0a2b class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 7 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.2 sub-v: 100 hci-v: 4.2 rev: 100
Drives:
  Local Storage: total: 931.51 GiB used: 189.93 GiB (20.4%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS100T2B0C-00PXH0
    size: 931.51 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 211070WD temp: 38.9 C scheme: GPT
Partition:
  ID-1: / size: 72.78 GiB used: 19.38 GiB (26.6%) fs: ext4
    dev: /dev/nvme0n1p6
  ID-2: /boot/efi size: 96 MiB used: 34.5 MiB (35.9%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 350.87 GiB used: 169.98 GiB (48.4%) fs: ext4
    dev: /dev/nvme0n1p7
Swap:
  ID-1: swap-1 type: partition size: 11.18 GiB used: 542.7 MiB (4.7%)
    priority: -2 dev: /dev/nvme0n1p5
Sensors:
  System Temperatures: cpu: 44.0 C pch: 45.5 C mobo: N/A
  Fan Speeds (RPM): fan-1: 0
Info:
  Processes: 253 Uptime: 8h 38m wakeups: 7 Memory: 7.53 GiB
  used: 2.35 GiB (31.2%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.3.0 alt: 11/12 Packages: 3158 apt: 3154 snap: 4 Shell: Bash
  v: 5.1.16 running-in: gnome-terminal inxi: 3.3.13

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1: tpacpi_bluetooth_sw: Bluetooth
	Soft blocked: no
	Hard blocked: no
2: tpacpi_wwan_sw: Wireless WAN
	Soft blocked: no
	Hard blocked: no
3: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
7: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

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lo        no wireless extensions.

enp0s31f6  no wireless extensions.

wlp58s0   IEEE 802.11  ESSID:"Mi 11i"  
          Mode:Managed  Frequency:2.412 GHz  Access Point: 52:FE:ED:91:9B:B3   
          Bit Rate=144.4 Mb/s   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=66/70  Signal level=-44 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:37   Missed beacon:0

wwan0     no wireless extensions.

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lsusb
Bus 002 Device 002: ID 0bda:0316 Realtek Semiconductor Corp. Card Reader
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 138a:0097 Validity Sensors, Inc. 
Bus 001 Device 005: ID 04ca:7066 Lite-On Technology Corp. Integrated Camera
Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 016: ID 1199:9079 Sierra Wireless, Inc. EM7455
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21)
3a:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
3c:00.0 Non-Volatile memory controller: Sandisk Corp WD Blue SN550 NVMe SSD (rev 01)

Thanks in advance for the help.

[AZgl1800]

you say the SIM card does not work?
The 1st test for that, is if you have access to your Wireless carrier and make phone calls, and will it access the Internet on its' own?

Are you using a Cellphone to provide a WiFi hotspot then?

If that is the case, are you sure that the Hotspot is 'ON' and working okay,
can you test for that with another device?
e.g.; another cellphone in WiFi mode, or a different laptop in WiFi mode?

When you did the install of LM21, did you check to see that Live Session found the Cellphone's Hotspot and was the laptop's browser able to access the internet?

[Mirckof]

The sim card is INSIDE the laptop. I have dual boot and in windows I have internet with this SIM card.

[AZgl1800]

The sim card is INSIDE the laptop. I have dual boot and in windows I have internet with this SIM card.

I have never owned a laptop with an internal SIM.

you did not answer my very last question though, if you boot up on a USB stick, and stay in LIVE SESSION, will the tablet/SIM/ device detect and connect to the internet?

I don't have experience with what you have, hope a Internet Guru comes along to help you.

[AndyMH]

It's a long time since I did this, but did have a SIM card in my T430. From memory I had to set up a profile in mint and I had to google my mobile phone provider to find the correct settings. This was probably on LM19.

[Mirckof]

now the problem is in LM21.1 because in LM20 was working normally. I tried with another SIM card with diferent provider and the same problem. The APN also was the correct. The problem I think is in the driver, but I don't know how to solve this issue.

[AZgl1800]

I suggest you use a LM20 ISO stick and boot up into Live Session.

then exam and record the network profile...
then go back to LM21.1 and look at the current profile, make it match the one from LM20

[Pierre]

if the LM20.x was working, then you could just stick with that.

it's still good, for an few more years, yet.

[Mirckof]

I suggest you use a LM20 ISO stick and boot up into Live Session.

then exam and record the network profile...
then go back to LM21.1 and look at the current profile, make it match the one from LM20

I still have LM20 installed in another SSD.
I will try

[Mirckof]

if the LM20.x was working, then you could just stick with that.

it's still good, for an few more years, yet.

This is not a solution

[Mirckof]

After thousand of tries and also my bluetooth mouse was never detected, I made a downgrade to mint 20.3
After that, mobile broadband and the mouse started working correctly.

So, my conclusion is LinuxMint 21 is a shit or focal is a shit or both even cancers

Thx all for your answers

[AZgl1800]

After thousand of tries and also my bluetooth mouse was never detected, I made a downgrade to mint 20.3
After that, mobile broadband and the mouse started working correctly.

So, my conclusion is LinuxMint 21 is a shit or focal is a shit or both even cancers

Thx all for your answers

Must be a combo of your platform for some reason.
my pc is a ASUS FX705GM and has always found the mouse, and printers, and open WiFi channels.

I used to have an older ASUS that refused to honor anything, I finally junked it