Unable to select certain display dimensions after GPU swap

[Amatereasu]

heya, so i just got my new rig set up, i have a Radeon RX 6500 XT, most importantly, my previous GPU was an HD 6570, and before when i used Mint i was able to select 1280x728 (because my monitor is 16:10), but now that i have this new GPU, it doesnt let me for some reason... the monitor tells me that its not compatible as dimensions, but i used it before??
is there anything i can do to fix this? i ended up having to use 1280x720 and everything looks just a LITTLE BIT compressed.. and the color range is all out of wack... really reduces the graphics capability of my very capable GPU on the screen
help? :3

[SMG]

heya, so i just got my new rig set up, i have a Radeon RX 6500 XT, most importantly, my previous GPU was an HD 6570, and before when i used Mint i was able to select 1280x728 (because my monitor is 16:10), but now that i have this new GPU, it doesnt let me for some reason... the monitor tells me that its not compatible as dimensions, but i used it before??

Welcome to the forum, Amatereasu.

Please give us information about your install by entering this command in a terminal:

Code: Select all

inxi -Fxxxrz

Click </> from the mini toolbar above the textbox where you type your reply and then place your cursor between the code tags and paste the results of the command between the code tags [code]Results[/code]. This will let us know how Mint sees your hardware.

Please also provide the output of

Code: Select all

xrandr

and enclose the results in code tags. The tutorial Displaying terminal output in a post has a graphic on using code tags.

[Amatereasu]

heya, so i just got my new rig set up, i have a Radeon RX 6500 XT, most importantly, my previous GPU was an HD 6570, and before when i used Mint i was able to select 1280x728 (because my monitor is 16:10), but now that i have this new GPU, it doesnt let me for some reason... the monitor tells me that its not compatible as dimensions, but i used it before??

Welcome to the forum, Amatereasu.

Please give us information about your install by entering this command in a terminal:

Code: Select all

inxi -Fxxxrz

Click </> from the mini toolbar above the textbox where you type your reply and then place your cursor between the code tags and paste the results of the command between the code tags [code]Results[/code]. This will let us know how Mint sees your hardware.

Please also provide the output of

Code: Select all

xrandr

and enclose the results in code tags. The tutorial Displaying terminal output in a post has a graphic on using code tags.

inxi -Fxxxrz:

Code: Select all

System:
  Kernel: 5.15.0-69-generic x86_64 bits: 64 compiler: gcc v: 11.3.0
    Desktop: Cinnamon 5.4.12 tk: GTK 3.24.33 wm: Mutter vt: 7
    dm: LightDM 1.30.0 Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop Mobo: ASRock model: A520M-HDV serial: <superuser required>
    BIOS: American Megatrends LLC. v: P2.10 date: 02/24/2022
CPU:
  Info: 6-core model: AMD Ryzen 5 4500 bits: 64 type: MT MCP smt: enabled
    arch: Zen 2 rev: 1 cache: L1: 384 KiB L2: 3 MiB L3: 8 MiB
  Speed (MHz): avg: 1537 high: 2504 min/max: 1400/3600 boost: enabled
    cores: 1: 1397 2: 1398 3: 1398 4: 1407 5: 1408 6: 2504 7: 1397 8: 1398
    9: 1397 10: 1488 11: 1617 12: 1641 bogomips: 86246
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD vendor: Sapphire driver: amdgpu v: kernel pcie:
    speed: 16 GT/s lanes: 16 ports: active: HDMI-A-1 empty: DP-1
    bus-ID: 03:00.0 chip-ID: 1002:743f class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1280x720 s-dpi: 96 s-size: 339x191mm (13.3x7.5")
    s-diag: 389mm (15.3")
  Monitor-1: HDMI-A-0 mapped: HDMI-A-1 model: Philips res: 1280x720 hz: 60
    dpi: 2032 size: 16x9mm (0.6x0.4") diag: 6mm (0.2") modes: max: 1920x1080
    min: 640x480
  OpenGL: renderer: AMD Radeon RX 6500 XT (navi24 LLVM 15.0.6 DRM 3.42
  5.15.0-69-generic)
    v: 4.6 Mesa 22.2.5 direct render: Yes
Audio:
  Device-1: AMD Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]
    driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
    bus-ID: 03:00.1 chip-ID: 1002:ab28 class-ID: 0403
  Device-2: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel
    v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 07:00.1 chip-ID: 1002:1637
    class-ID: 0403
  Device-3: AMD Family 17h HD Audio vendor: ASRock driver: snd_hda_intel
    v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 07:00.6 chip-ID: 1022:15e3
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-69-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASRock driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1
    port: e000 bus-ID: 06:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp6s0 state: down mac: <filter>
  Device-2: TP-Link 802.11ac WLAN Adapter type: USB driver: rtl88XXau
    bus-ID: 1-3:2 chip-ID: 2357:011f class-ID: 0000 serial: <filter>
  IF: wlx34e894d7d27d state: up mac: <filter>
Drives:
  Local Storage: total: 2.88 TiB used: 139.58 GiB (4.7%)
  ID-1: /dev/sda vendor: Western Digital model: WD1601ABYS-01C0A0
    size: 153.39 GiB speed: 3.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: 6H05 scheme: MBR
  ID-2: /dev/sdb vendor: Seagate model: ST3000DM001-9YN166 size: 2.73 TiB
    speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: CC4C scheme: MBR
Partition:
  ID-1: / size: 149.92 GiB used: 139.58 GiB (93.1%) fs: ext4 dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 550.6 MiB (26.9%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: N/A mobo: N/A gpu: amdgpu temp: 42.0 C
    mem: 40.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Repos:
  Packages: 2958 apt: 2941 flatpak: 17
  No active apt repos in: /etc/apt/sources.list
  No active apt repos in: /etc/apt/sources.list.d/amdgpu-proprietary.list
  Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
    1: deb https://repo.radeon.com/amdgpu/5.4.3/ubuntu focal main
  No active apt repos in: /etc/apt/sources.list.d/kritalime-ppa-focal.list
  No active apt repos in: /etc/apt/sources.list.d/librewolf.list
  No active apt repos in: /etc/apt/sources.list.d/lutris.list
  Active apt repos in: /etc/apt/sources.list.d/obsproject-obs-studio-focal.list
    1: deb http://ppa.launchpad.net/obsproject/obs-studio/ubuntu jammy main
    2: deb-src http://ppa.launchpad.net/obsproject/obs-studio/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vanessa main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/rocm.list
    1: deb [arch=amd64] https://repo.radeon.com/rocm/apt/5.4.3 focal main
  Active apt repos in: /etc/apt/sources.list.d/winehq-focal.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu jammy main
Info:
  Processes: 337 Uptime: 7h 41m wakeups: 0 Memory: 15.49 GiB
  used: 6.83 GiB (44.1%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.3.0 alt: 11/12/9 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

xrandr:

Code: Select all

Screen 0: minimum 320 x 200, current 1280 x 720, maximum 16384 x 16384
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
HDMI-A-0 connected primary 1280x720+0+0 (normal left inverted right x axis y axis) 16mm x 9mm
   1920x1080     60.00 +  59.94    30.00    24.00    29.97    23.98  
   1680x1050     60.00  
   1280x1024     60.00  
   1440x900      60.00  
   1360x768      60.02  
   1280x800      60.00  
   1280x768      59.99  
   1280x720      60.00*   59.94  
   1024x768      60.00  
   800x600       60.32  
   720x480       60.00    59.94  
   640x480       60.00    59.94 

hope i did this right ^^

[roblm]

...before when i used Mint i was able to select 1280x728 (because my monitor is 16:10), but now that i have this new GPU, it doesnt let me for some reason... the monitor tells me that its not compatible as dimensions, but i used it before??

1280x728 is not a standard resolution and is not a 16:10 aspect ratio, but is closer to 16:9.
1280x800 has a 16:10 aspect ratio.

What is the brand and model number of the monitor?

[SMG]

Machine:
Type: Desktop Mobo: ASRock model: A520M-HDV serial: <superuser required>
BIOS: American Megatrends LLC. v: P2.10 date: 02/24/2022

If this is the correct link Support: A520M-HDV: BIOS, it appears there have been several updates. Maybe they will help.

The drivers are all loaded.
Graphics:
Device-1: AMD vendor: Sapphire driver: amdgpu v: kernel pcie:
speed: 16 GT/s lanes: 16 ports: active: HDMI-A-1 empty: DP-1
bus-ID: 03:00.0 chip-ID: 1002:743f class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu display-ID: :0
screens: 1
Screen-1: 0 s-res: 1280x720 s-dpi: 96 s-size: 339x191mm (13.3x7.5")
s-diag: 389mm (15.3")
Monitor-1: HDMI-A-0 mapped: HDMI-A-1 model: Philips res: 1280x720 hz: 60
dpi: 2032 size: 16x9mm (0.6x0.4") diag: 6mm (0.2") modes: max: 1920x1080
min: 640x480
OpenGL: renderer: AMD Radeon RX 6500 XT (navi24 LLVM 15.0.6 DRM 3.42
5.15.0-69-generic)
v: 4.6 Mesa 22.2.5 direct render: Yes

I recommend you clean your root partition ASAP because you will have problems logging into Linux Mint with it that full.
Partition:
ID-1: / size: 149.92 GiB used: 139.58 GiB (93.1%) fs: ext4 dev: /dev/sda1

Did you try to install something from this repo?

Code: Select all

Repos:
  Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
    1: deb https://repo.radeon.com/amdgpu/5.4.3/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/rocm.list
    1: deb [arch=amd64] https://repo.radeon.com/rocm/apt/5.4.3 focal main

When reading xrandr output, *= current resolution and += preferred resolution. The system is seeing 1920x1080 as the preferred resolution.

Code: Select all

Screen 0: minimum 320 x 200, current 1280 x 720, maximum 16384 x 16384
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
HDMI-A-0 connected primary 1280x720+0+0 (normal left inverted right x axis y axis) 16mm x 9mm
   1920x1080     60.00 +  59.94    30.00    24.00    29.97    23.98  
   1280x720      60.00*   59.94 

Please provide the information roblm requested.

[Amatereasu]

1280x728 is not a standard resolution and is not a 16:10 aspect ratio, but is closer to 16:9.
1280x800 has a 16:10 aspect ratio.

What is the brand and model number of the monitor?

i have noo idea.. its old enough for it to have a VGA port on it, and it says "PHILIPS on the front of the monitor :'3
it might actually be 16:9, 720 fits fine on this screen, but when i used 728 it was way sharper and more clean looking,

[Amatereasu]

Machine:
Type: Desktop Mobo: ASRock model: A520M-HDV serial: <superuser required>
BIOS: American Megatrends LLC. v: P2.10 date: 02/24/2022

If this is the correct link Support: A520M-HDV: BIOS, it appears there have been several updates. Maybe they will help.


The drivers are all loaded.
Graphics:
Device-1: AMD vendor: Sapphire driver: amdgpu v: kernel pcie:
speed: 16 GT/s lanes: 16 ports: active: HDMI-A-1 empty: DP-1
bus-ID: 03:00.0 chip-ID: 1002:743f class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu display-ID: :0
screens: 1
Screen-1: 0 s-res: 1280x720 s-dpi: 96 s-size: 339x191mm (13.3x7.5")
s-diag: 389mm (15.3")
Monitor-1: HDMI-A-0 mapped: HDMI-A-1 model: Philips res: 1280x720 hz: 60
dpi: 2032 size: 16x9mm (0.6x0.4") diag: 6mm (0.2") modes: max: 1920x1080
min: 640x480
OpenGL: renderer: AMD Radeon RX 6500 XT (navi24 LLVM 15.0.6 DRM 3.42
5.15.0-69-generic)
v: 4.6 Mesa 22.2.5 direct render: Yes

I recommend you clean your root partition ASAP because you will have problems logging into Linux Mint with it that full.
Partition:
ID-1: / size: 149.92 GiB used: 139.58 GiB (93.1%) fs: ext4 dev: /dev/sda1

Did you try to install something from this repo?

Code: Select all

Repos:
  Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
    1: deb https://repo.radeon.com/amdgpu/5.4.3/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/rocm.list
    1: deb [arch=amd64] https://repo.radeon.com/rocm/apt/5.4.3 focal main

When reading xrandr output, *= current resolution and += preferred resolution. The system is seeing 1920x1080 as the preferred resolution.

Code: Select all

Screen 0: minimum 320 x 200, current 1280 x 720, maximum 16384 x 16384
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
HDMI-A-0 connected primary 1280x720+0+0 (normal left inverted right x axis y axis) 16mm x 9mm
   1920x1080     60.00 +  59.94    30.00    24.00    29.97    23.98  
   1280x720      60.00*   59.94 

Please provide the information roblm requested.

i just updated to the newest one, and it now will not boot.
i took the precautions of disabling bitlocker and ftpm like it said, but nothing :')

[SMG]

i just updated to the newest one, and it now will not boot.
i took the precautions of disabling bitlocker and ftpm like it said, but nothing :')

Please describe what "not boot" means.

If you did not clean your root partition, your drive is probably full which will prevent the system from booting. At more than 93%, you were probably lucky you were able to boot to get the information you posted.

[Amatereasu]

i just updated to the newest one, and it now will not boot.
i took the precautions of disabling bitlocker and ftpm like it said, but nothing :')

Please describe what "not boot" means.

If you did not clean your root partition, your drive is probably full which will prevent the system from booting. At more than 93%, you were probably lucky you were able to boot to get the information you posted.

i just fixed it! and yeah.. is that why the login keyring keeps failing??
im gonna try to move my home folder to my 3tb drive i havent used yet

[SMG]

i just fixed it! and yeah.. is that why the login keyring keeps failing??

If you put in the correct password and the computer keeps coming back to the login screen, that is known as a login loop and, yes, a full root partition will cause that to happen.

When you say you just fixed it, does that mean you are now able to log in or do you need help clearing some space on your root partition so you can log in?

[Amatereasu]

i just fixed it! and yeah.. is that why the login keyring keeps failing??

If you put in the correct password and the computer keeps coming back to the login screen, that is known as a login loop and, yes, a full root partition will cause that to happen.

When you say you just fixed it, does that mean you are now able to log in or do you need help clearing some space on your root partition so you can log in?

well, what happens is that when Mint boots it skips the login screen entirely, instead requiring me to login once i open (some) programs
my usual first thing i do once i boot is to open discord, so it then asks me to login, and that the "login keyring failed". it seems to be stable, and this was an issue for a loooongg time, enough for me to forget that i had a login screen in the first place lol
i am currently posting from my computer ^^ so im fine, thank you <3

[SMG]

well, what happens is that when Mint boots it skips the login screen entirely,

This sounds like you have Mint set up to automatically log you in. If that is the case, then you would not see the login screen.

instead requiring me to login once i open (some) programs

I've seen people post about issues like that, but would have to hunt for the topics. That can happen if you have your system set up to automatically log you in.

my usual first thing i do once i boot is to open discord, so it then asks me to login, and that the "login keyring failed". it seems to be stable, and this was an issue for a loooongg time, enough for me to forget that i had a login screen in the first place lol

I recall seeing topics where people were getting the keyring message when opening Chrome or other web browsers. Your issue is likely similar.

i am currently posting from my computer ^^ so im fine, thank you <3

That's good. Make sure to clean out any old kernels you are no longer using and try to get your root partition below 75% full.

If you open the Display app, is there an option for 1920x1080 in the drop-down box for the monitor?

[Amatereasu]

well, what happens is that when Mint boots it skips the login screen entirely,

This sounds like you have Mint set up to automatically log you in. If that is the case, then you would not see the login screen.

instead requiring me to login once i open (some) programs

I've seen people post about issues like that, but would have to hunt for the topics. That can happen if you have your system set up to automatically log you in.

my usual first thing i do once i boot is to open discord, so it then asks me to login, and that the "login keyring failed". it seems to be stable, and this was an issue for a loooongg time, enough for me to forget that i had a login screen in the first place lol

I recall seeing topics where people were getting the keyring message when opening Chrome or other web browsers. Your issue is likely similar.

i am currently posting from my computer ^^ so im fine, thank you <3

That's good. Make sure to clean out any old kernels you are no longer using and try to get your root partition below 75% full.

If you open the Display app, is there an option for 1920x1080 in the drop-down box for the monitor?

it is available yes, but my monitor itself is 1280x720, not 1920x1080... Mint and even my motherboard seem to think that it is the default for some reason,

[SMG]

it is available yes, but my monitor itself is 1280x720, not 1920x1080... Mint and even my motherboard seem to think that it is the default for some reason,

And you are not able to select 1920x1080 from the drop-down?

I wonder if the issue is your cable?

Check in /var/log/Xorg.0.log and see if the monitor's name/version number is listed. There is usually a section with specific information (if available) before all the lines listing the available resolutions.

[Amatereasu]

it is available yes, but my monitor itself is 1280x720, not 1920x1080... Mint and even my motherboard seem to think that it is the default for some reason,

And you are not able to select 1920x1080 from the drop-down?

I wonder if the issue is your cable?

Check in /var/log/Xorg.0.log and see if the monitor's name/version number is listed. There is usually a section with specific information (if available) before all the lines listing the available resolutions.

im able to select it, it displays, it looks awful x3
here are the contents of the log, searching "monitor", this is the only relevant information that shows up

Code: Select all

[    48.188] (II) AMDGPU(0): Monitor name: PHILIPS
[    48.188] (II) AMDGPU(0): Ranges: V min: 23 V max: 63 Hz, H min: 15 H max: 69 kHz, PixClock max 155 MHz

[Amatereasu]

off topic, but.. ive been in the process of copying my home folder for something like 20-30 minutes now, and its really choking my performance
i wish it showed an output log so i could know if it was even doing this properly, or if it was stuck or etc.

[SMG]

off topic, but.. ive been in the process of copying my home folder for something like 20-30 minutes now, and its really choking my performance
i wish it showed an output log so i could know if it was even doing this properly, or if it was stuck or etc.

I usually just use the file manager to copy contents of my home folder to an external drive. Nemo gives the completion status.

If most of your root partition are files in the home folder, it's going to take a while. You have 140GB of data in your root partition.

[Amatereasu]

off topic, but.. ive been in the process of copying my home folder for something like 20-30 minutes now, and its really choking my performance
i wish it showed an output log so i could know if it was even doing this properly, or if it was stuck or etc.

I usually just use the file manager to copy contents of my home folder to an external drive. Nemo gives the completion status.

If most of your root partition are files in the home folder, it's going to take a while. You have 140GB of data in your root partition.

it just finished haha, thanks

[Amatereasu]

I wonder if the issue is your cable?

forgot about this, i switched the cable before, changed slots on the display, they all came out the same looking

[roblm]

Use this command and post the output: xrandr --verbose