I have sound issues an my new Lenovo Thinkbook 16p Gen4.
Problem:
This Notebook has four speakers, two hightoners and two bass speakers. There is some sound on the highspeakers, but I think, that there should be a better quality on them. The bass speakers provide no sound at all.
I searched the web, but couldn't find any good solution. I went through all the specific websites like ubuntu, ALSA and "Tips for Troubleshooting Sound Issues Rev. 1" etc.
Here some information:
Code: Select all
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System:
Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: LENOVO product: 21J8 v: Lenovo ThinkBook 16p Gen 4
serial: <superuser required> Chassis: type: 10 v: Lenovo ThinkBook 16p Gen 4
serial: <superuser required>
Mobo: LENOVO model: LNVNB161216 v: NO DPK serial: <superuser required> UEFI: LENOVO
v: LRCN42WW date: 11/09/2023
Battery:
ID-1: BAT0 charge: 86.0 Wh (100.0%) condition: 86.0/80.0 Wh (107.5%) volts: 17.2 min: 15.4
model: SMP L22M4PC0 type: Li-poly serial: <filter> status: Full cycles: 11
Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard K540/K545 serial: <filter>
charge: 100% (should be ignored) rechargeable: yes status: Discharging
Device-2: hidpp_battery_1 model: Logitech Wireless Mouse serial: <filter>
charge: 50% (should be ignored) rechargeable: yes status: N/A
CPU:
Info: 12-core (4-mt/8-st) model: 13th Gen Intel Core i5-13500H bits: 64 type: MST AMCP
smt: enabled arch: N/A rev: 2 cache: L1: 1.1 MiB L2: 9 MiB L3: 18 MiB
Speed (MHz): avg: 1211 high: 3200 min/max: 400/4700:3500 cores: 1: 1960 2: 3082 3: 2023 4: 400
5: 949 6: 400 7: 3200 8: 400 9: 400 10: 2279 11: 399 12: 2294 13: 400 14: 400 15: 400 16: 400
bogomips: 101990
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel vendor: Lenovo driver: i915 v: kernel ports: active: DP-10,DP-8 off: eDP-1
empty: DP-1, DP-2, DP-3, DP-4, DP-6, DP-7, DP-9 bus-ID: 00:02.0 chip-ID: 8086:a7a0
class-ID: 0300
Device-2: NVIDIA vendor: Lenovo driver: nvidia v: 535.161.07 pcie: speed: 16 GT/s lanes: 8
ports: active: none empty: DP-5,HDMI-A-1,eDP-2 bus-ID: 01:00.0 chip-ID: 10de:28e1 class-ID: 0300
Device-3: Luxvisions Innotech Integrated RGB Camera type: USB driver: uvcvideo bus-ID: 3-7:5
chip-ID: 30c9:00a9 class-ID: fe01 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting,nvidia
unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1200 s-dpi: 96 s-size: 1016x318mm (40.0x12.5") s-diag: 1065mm (41.9")
Monitor-1: DP-1-1-2-1 pos: primary,left res: 1920x1200 hz: 60 dpi: 94
size: 518x324mm (20.4x12.8") diag: 611mm (24.1")
Monitor-2: DP-1-1-3-1 pos: primary,right res: 1920x1200 hz: 60 dpi: 94
size: 518x324mm (20.4x12.8") diag: 611mm (24.1")
OpenGL: renderer: NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2 v: 4.6.0 NVIDIA 535.161.07
direct render: Yes
Audio:
Device-1: Intel vendor: Lenovo driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3
chip-ID: 8086:51ca class-ID: 0401
Device-2: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 8
bus-ID: 01:00.1 chip-ID: 10de:22be class-ID: 0403
Device-3: Lenovo ThinkPad USB-C Dock Audio type: USB driver: hid-generic,snd-usb-audio,usbhid
bus-ID: 3-1.2:6 chip-ID: 17ef:30f7 class-ID: 0300 serial: <filter>
Sound Server-1: ALSA v: k6.5.0-21-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 00:14.3 chip-ID: 8086:51f1
class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 2-1.1:3
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
IF: enxf4a80dcbeff0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 3-10:12 chip-ID: 8087:0033 class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter>
Drives:
Local Storage: total: 4.1 TiB used: 206.93 GiB (4.9%)
ID-1: /dev/nvme0n1 vendor: Samsung model: MZVL2512HDJD-00BL2 size: 476.94 GiB speed: 63.2 Gb/s
lanes: 4 type: SSD serial: <filter> rev: 5L1QGXD7 temp: 33.9 C scheme: GPT
ID-2: /dev/sda type: USB vendor: Western Digital model: WD40EFRX-68N32N0 size: 3.64 TiB
type: HDD rpm: 5400 serial: <filter> scheme: GPT
Partition:
ID-1: / size: 467.89 GiB used: 92.84 GiB (19.8%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 14.1 MiB (2.8%) fs: vfat dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 20 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 2-1:2 info: Lenovo USB3.1 Hub ports: 4 rev: 3.2 speed: 10 Gb/s chip-ID: 17ef:30f2
class-ID: 0900
Device-1: 2-1.1:3 info: Realtek RTL8153 Gigabit Ethernet Adapter type: Network driver: r8152
interfaces: 1 rev: 3.2 speed: 5 Gb/s power: 112mA chip-ID: 0bda:8153 class-ID: 0000
serial: <filter>
Device-2: 2-1.2:4
info: ASMedia ASM1051E SATA 6Gb/s bridge ASM1053E ASM1153 3Gb/s ASM1153E bridge
type: Mass Storage driver: uas interfaces: 1 rev: 3.0 speed: 5 Gb/s chip-ID: 174c:55aa
class-ID: 0806 serial: <filter>
Hub-4: 2-1.3:5 info: Lenovo USB3.1 Hub ports: 4 rev: 3.2 speed: 10 Gb/s chip-ID: 17ef:30f4
class-ID: 0900
Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-6: 3-1:2 info: Lenovo USB2.0 Hub ports: 4 rev: 2.0 speed: 480 Mb/s chip-ID: 17ef:30f6
class-ID: 0900
Hub-7: 3-1.1:4 info: Lenovo USB2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 17ef:30f3
class-ID: 0900
Hub-8: 3-1.1.3:9 info: Lenovo USB2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 17ef:30f5
class-ID: 0900
Device-1: 3-1.1.3.2:13 info: Logitech M-U0007 [Corded Mouse M500] type: Mouse
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 98mA chip-ID: 046d:c069
class-ID: 0301
Device-2: 3-1.1.3.3:14 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 98mA
chip-ID: 046d:c52b class-ID: 0300
Device-3: 3-1.2:6 info: Lenovo ThinkPad USB-C Dock Audio type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s power: 30mA
chip-ID: 17ef:30f7 class-ID: 0300 serial: <filter>
Device-4: 3-1.3:8 info: Lenovo Vendor Interface type: HID driver: hid-generic,usbhid
interfaces: 1 rev: 1.1 speed: 12 Mb/s power: 100mA chip-ID: 17ef:30ef class-ID: 0300
Device-5: 3-1.4:11 info: Lenovo 40B7 type: Billboard driver: N/A interfaces: 2 rev: 2.0
speed: 12 Mb/s chip-ID: 17ef:30f0 class-ID: 1100 serial: <filter>
Device-6: 3-6:3 info: Shenzhen Goodix USB2.0 MISC type: <vendor specific> driver: N/A
interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 27c6:659a class-ID: ef00
serial: <filter>
Device-7: 3-7:5 info: Luxvisions Innotech Integrated RGB Camera type: Video driver: uvcvideo
interfaces: 5 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 30c9:00a9 class-ID: fe01
serial: <filter>
Device-8: 3-8:7 info: Logitech Unifying Receiver type: Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 98mA
chip-ID: 046d:c52f class-ID: 0300
Device-9: 3-9:10 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 98mA
chip-ID: 046d:c52b class-ID: 0300
Device-10: 3-10:12 info: Intel type: Bluetooth driver: btusb interfaces: 2 rev: 2.0
speed: 12 Mb/s power: 100mA chip-ID: 8087:0033 class-ID: e001
Hub-9: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 48.0 C mobo: N/A gpu: nvidia temp: 40 C
Fan Speeds (RPM): N/A
Repos:
Packages: 2354 apt: 2345 flatpak: 9
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/1password.list
1: deb [arch=amd64 signed-by=/usr/share/keyrings/1password-archive-keyring.gpg] https: //downloads.1password.com/linux/debian/amd64 stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com virginia main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 394 Uptime: 4h 3m wakeups: 146 Memory: 15.34 GiB used: 3.91 GiB (25.5%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
inxi: 3.3.13
Somehow I',m not able to post some pictures. I get an error on the preview. Still I try to upload them, maybe it works.
Has anybody an idea, where the problem is?
Many thanks!
David
PS: I'm new to Linux Mint