Dear Linux Mint community,
This is my first post and I'm reaching for help at a "dual monitor"/"Display Extension" issue. I searched the forum and also other web pages, but didn't find information to solve my issue.
I'm running Linux Mint 21.3 (Virginia) on a mini PC from Bluejour [https://www.bleujour.com/en/computer/wood-kubb/]. To each of the onboard HDMI interfaces, I've attached a Samsung monitor (1920x1080).
Both monitors are displaying the same content (they are just mirrored). But, I would like to use them in Extension mode. Under System settings -> Display only one Screen is shown as "Default".
On this Mini PC, I also have a Windows 11 installation and there Extension is working without any problem. So, it seems not to be a hardware issue in general.
Any help is highly appreciated and please let me know if more detailed information is needed
Best regards
Raimund
[SOLVED] 2nd Monitor not identified | can't set up display extension
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[SOLVED] 2nd Monitor not identified | can't set up display extension
Last edited by loupra on Wed Mar 06, 2024 4:28 pm, edited 1 time in total.
Kind regards
Raimund
Raimund
- diam0ndkiller
- Level 2
- Posts: 83
- Joined: Fri Dec 08, 2023 3:06 am
- Location: Germany
Re: 2nd Monitor not identified | can't set up display extension
Hey loupra,
although you sent your device model, it would be very helpful if you send your entire system information here. You can find it in "System Reports > System Information > Copy". Please enclose it in
although you sent your device model, it would be very helpful if you send your entire system information here. You can find it in "System Reports > System Information > Copy". Please enclose it in
[code]
and [/code]
. Then we can better find problems with system components.Linux Mint Xfce 21 | CalyxOS 5.4.1 | Raspberry Pi OS 11
Re: 2nd Monitor not identified | can't set up display extension
Here the related code from system information:
I hope, that this information brings us further. If anything further is needed, please let me know. Thanks to everybody, helping with this issue.
Kind regrads
Raimund
Code: Select all
System:
Kernel: 5.15.0-97-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Xfce 4.18.1
tk: Gtk 3.24.33 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 dm: LightDM 1.30.0
Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
Type: Mini-pc System: Intel Client Systems product: NUC13ANBi3 v: M89896-203
serial: <superuser required> Chassis: Intel Corporation type: 35 v: 2.0
serial: <superuser required>
Mobo: Intel model: NUC13ANBi3 v: M89896-203 serial: <superuser required> UEFI: Intel
v: ANRPL357.0030.2024.0112.0141 date: 01/12/2024
Battery:
Device-1: hidpp_battery_0 model: Logitech K800 serial: <filter> charge: 10% (should be ignored)
rechargeable: yes status: Charging
Device-2: hidpp_battery_1 model: Logitech Wireless Mouse M325 serial: <filter>
charge: 55% (should be ignored) rechargeable: yes status: Discharging
CPU:
Info: 6-core (2-mt/4-st) model: 13th Gen Intel Core i3-1315U bits: 64 type: MST AMCP
smt: enabled arch: N/A rev: 3 cache: L1: 544 KiB L2: 4.5 MiB L3: 10 MiB
Speed (MHz): avg: 2208 high: 3500 min/max: 400/4500:3300 cores: 1: 3463 2: 3500 3: 2389 4: 499
5: 1612 6: 1648 7: 2323 8: 2233 bogomips: 39936
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel driver: N/A bus-ID: 00:02.0 chip-ID: 8086:a7a9 class-ID: 0300
Device-2: Logitech Webcam C930e type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-8:3
chip-ID: 046d:0843 class-ID: 0102 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.4 compositor: xfwm v: 4.18.0 driver: X: loaded: vesa
unloaded: fbdev,modesetting gpu: N/A display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") s-diag: 583mm (23")
Monitor-1: default res: 1920x1080 hz: 77 size: N/A
OpenGL: renderer: llvmpipe (LLVM 15.0.7 256 bits) v: 4.5 Mesa 23.2.1-1ubuntu3.1~22.04.2
direct render: Yes
Audio:
Device-1: Intel driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:51ca
class-ID: 0401
Device-2: Logitech Webcam C930e type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-8:3
chip-ID: 046d:0843 class-ID: 0102 serial: <filter>
Sound Server-1: ALSA v: k5.15.0-97-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel driver: N/A port: N/A bus-ID: 00:14.3 chip-ID: 8086:51f1 class-ID: 0280
Device-2: Intel driver: igc v: kernel pcie: speed: 5 GT/s lanes: 1 port: N/A bus-ID: 56:00.0
chip-ID: 8086:125c class-ID: 0200
IF: enp86s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-10:4 chip-ID: 8087:0026
class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
sub-v: 356b hci-v: 5.2 rev: 356b
Drives:
Local Storage: total: 476.94 GiB used: 84.08 GiB (17.6%)
ID-1: /dev/nvme0n1 vendor: Lexar model: SSD NM800PRO 512GB size: 476.94 GiB speed: 63.2 Gb/s
lanes: 4 type: SSD serial: <filter> rev: 3.7.F.V temp: 25.9 C scheme: GPT
Partition:
ID-1: / size: 221.37 GiB used: 84.04 GiB (38.0%) fs: ext4 dev: /dev/nvme0n1p5
ID-2: /boot/efi size: 96 MiB used: 32.3 MiB (33.6%) fs: vfat dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 2-0:1 info: Super-speed hub ports: 3 rev: 3.1 speed: 20 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-3:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 98mA
chip-ID: 046d:c52b class-ID: 0300
Device-2: 3-8:3 info: Logitech Webcam C930e type: Video,Audio driver: snd-usb-audio,uvcvideo
interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 046d:0843 class-ID: 0102
serial: <filter>
Device-3: 3-10:4 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb interfaces: 2
rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026 class-ID: e001
Hub-4: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 50.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
Packages: 2344 apt: 2337 flatpak: 7
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https: //ftp-stud.hs-esslingen.de/pub/Mirrors/packages.linuxmint.com virginia main upstream import backport
2: deb http: //ftp-stud.hs-esslingen.de/ubuntu jammy main restricted universe multiverse
3: deb http: //ftp-stud.hs-esslingen.de/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //ftp-stud.hs-esslingen.de/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
1: deb [arch=amd64] https: //repo.skype.com/deb stable main
Info:
Processes: 270 Uptime: 3m wakeups: 6 Memory: 7.31 GiB used: 1.71 GiB (23.4%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
inxi: 3.3.13
Kind regrads
Raimund
Kind regards
Raimund
Raimund
Re: 2nd Monitor not identified | can't set up display extension
This is your problem:
Intel 13th gen CPU is too new for that kernel.
Hence:
Go to mint update (in the system tray in your panel) , view > linux kernels and install a 6.5 kernel.
Code: Select all
Kernel: 5.15.0-97-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Xfce 4.18.1
Hence:
Code: Select all
Graphics:
Device-1: Intel driver: N/A
Thinkcentre M720Q - LM21.3 cinnamon, 4 x T430 - LM21.3 cinnamon, Homebrew desktop i5-8400+GTX1080 Cinnamon 19.0
Re: 2nd Monitor not identified | can't set up display extension
Dear AndyMH,
thanks a lot for your fast and helpful reponse. A 6.5 kernel was installed and immediately, the system extended the screen.
I'll edit the subject of the original post and add [SOLVED] at the beginning of the line.
Best regards
Raimund
thanks a lot for your fast and helpful reponse. A 6.5 kernel was installed and immediately, the system extended the screen.
I'll edit the subject of the original post and add [SOLVED] at the beginning of the line.
Best regards
Raimund
Kind regards
Raimund
Raimund