Very Persistent Bluetooth Issue

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Spencer5949
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Joined: Sat Mar 16, 2024 1:38 am

Very Persistent Bluetooth Issue

Post by Spencer5949 »

I have been having this issue for the past year at this point and have done a lot of searching and haven't found much online to help

When I connect my Sony XM4 headphones to bluetooth it seems to work fine for a half hour to few hours before randomly crashing where I need to restart my computer to fix the issue.


Here are some logs/random information from after the crash to help troubleshoot.
Please let me know if you need any other information to help troubleshoot I would love to finally get this resolved.


Snippet from "dmesg -w"

Code: Select all

[ 9822.157335] input: WH-1000XM4 (AVRCP) as /devices/virtual/input/input20
[12787.372653] audit: type=1400 audit(1710565227.226:27): apparmor="DENIED" operation="capable" class="cap" profile="/usr/sbin/cupsd" pid=15929 comm="cupsd" capability=12  capname="net_admin"
[13511.320021] usb 1-14: USB disconnect, device number 4
[13511.635018] usb 1-14: new full-speed USB device number 5 using xhci_hcd
[13511.784131] usb 1-14: New USB device found, idVendor=8087, idProduct=0aa7, bcdDevice= 0.01
[13511.784138] usb 1-14: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[13513.814990] Bluetooth: hci0: command 0x0c03 tx timeout
[13521.818920] Bluetooth: hci0: sending initial HCI reset failed (-110)
[13646.924181] usbcore: deregistering interface driver btusb
[13652.294711] usbcore: registered new interface driver btusb
[13654.325658] Bluetooth: hci0: command 0x0c03 tx timeout
[13662.357576] Bluetooth: hci0: sending initial HCI reset failed (-110)
[13682.325381] Bluetooth: hci0: command 0x0c03 tx timeout
[13690.521316] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14022.300315] usbcore: deregistering interface driver btusb
[14027.658501] usbcore: registered new interface driver btusb
[14029.682111] Bluetooth: hci0: command 0x0c03 tx timeout
[14037.910034] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14087.722184] usbcore: deregistering interface driver btusb
[14143.601955] usbcore: registered new interface driver btusb
[14145.620995] Bluetooth: hci0: command 0x0c03 tx timeout
[14153.616948] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14206.288504] usbcore: deregistering interface driver btusb
[14211.696828] usbcore: registered new interface driver btusb
[14213.712378] Bluetooth: hci0: command 0x0c03 tx timeout
[14221.716330] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14595.686201] usbcore: deregistering interface driver btusb
hciconfig output

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(base) spencer@spencer-desktop:~$ hciconfig 
hci0:	Type: Primary  Bus: USB
	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
	DOWN 
	RX bytes:0 acl:0 sco:0 events:0 errors:0
	TX bytes:6 acl:0 sco:0 commands:2 errors:0


Attempting to restart btusb with modprobe makes it re init and then go back to down

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(base) spencer@spencer-desktop:~$ sudo modprobe -r btusb && sleep 5 && sudo modprobe btusb
(base) spencer@spencer-desktop:~$ hciconfig 
hci0:	Type: Primary  Bus: USB
	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
	DOWN INIT RUNNING 
	RX bytes:0 acl:0 sco:0 events:0 errors:0
	TX bytes:3 acl:0 sco:0 commands:1 errors:0

(base) spencer@spencer-desktop:~$ hciconfig 
hci0:	Type: Primary  Bus: USB
	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
	DOWN 
	RX bytes:0 acl:0 sco:0 events:0 errors:0
	TX bytes:3 acl:0 sco:0 commands:1 errors:0

(base) spencer@spencer-desktop:~$ 
lsusb output about bluetooth firmware

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(base) spencer@spencer-desktop:~$ lsusb; dmesg|egrep -i 'blue|firm'
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 18f8:0f99 [Maxxter] Optical gaming mouse
Bus 001 Device 002: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 001 Device 005: ID 8087:0aa7 Intel Corp. Wireless-AC 3168 Bluetooth
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[   16.398678] Bluetooth: Core ver 2.22
[   16.399080] NET: Registered PF_BLUETOOTH protocol family
[   16.399082] Bluetooth: HCI device and connection manager initialized
[   16.399085] Bluetooth: HCI socket layer initialized
[   16.399087] Bluetooth: L2CAP socket layer initialized
[   16.399090] Bluetooth: SCO socket layer initialized
[   16.470368] iwlwifi 0000:03:00.0: loaded firmware version 29.198743027.0 3168-29.ucode op_mode iwlmvm
[   16.516473] Bluetooth: hci0: Legacy ROM 2.x revision 5.0 build 25 week 20 2015
[   16.517180] Bluetooth: hci0: Intel Bluetooth firmware file: intel/ibt-hw-37.8.10-fw-22.50.19.14.f.bseq
[   16.814622] Bluetooth: hci0: Intel BT fw patch 0x43 completed & activated
[   18.988228] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   18.988231] Bluetooth: BNEP filters: protocol multicast
[   18.988234] Bluetooth: BNEP socket layer initialized
[   18.989241] Bluetooth: MGMT ver 1.22
[   21.171090] Bluetooth: RFCOMM TTY layer initialized
[   21.171098] Bluetooth: RFCOMM socket layer initialized
[   21.171103] Bluetooth: RFCOMM ver 1.11
[13513.814990] Bluetooth: hci0: command 0x0c03 tx timeout
[13521.818920] Bluetooth: hci0: sending initial HCI reset failed (-110)
[13654.325658] Bluetooth: hci0: command 0x0c03 tx timeout
[13662.357576] Bluetooth: hci0: sending initial HCI reset failed (-110)
[13682.325381] Bluetooth: hci0: command 0x0c03 tx timeout
[13690.521316] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14029.682111] Bluetooth: hci0: command 0x0c03 tx timeout
[14037.910034] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14145.620995] Bluetooth: hci0: command 0x0c03 tx timeout
[14153.616948] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14213.712378] Bluetooth: hci0: command 0x0c03 tx timeout
[14221.716330] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14619.596199] Bluetooth: hci0: command 0x0c03 tx timeout
[14621.333443] iwlwifi 0000:03:00.0: loaded firmware version 29.198743027.0 3168-29.ucode op_mode iwlmvm
[14627.724104] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14718.031122] Bluetooth: hci0: command 0x0c03 tx timeout
[14726.027080] Bluetooth: hci0: sending initial HCI reset failed (-110)
[14823.982080] Bluetooth: hci0: command 0x0c03 tx timeout
[14832.010005] Bluetooth: hci0: sending initial HCI reset failed (-110)
[15551.718852] Bluetooth: hci0: command 0x0c03 tx timeout
[15559.810765] Bluetooth: hci0: sending initial HCI reset failed (-110)
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