I am running Linux Mint Version 21.2 Cinnamon on my Dell laptop ( Intel Core i5 ) and I just purchased a new Seagate Backup Plus 2TB USB HDD. When I plug the new Seagate 2TB USB HDD into the laptop , the small light on the Seagate case starts to flash , and then stops . When I look at the ‘’ Disks ‘’ it only shows the laptops internal HDD and the new Seagate 2TB USB HDD is not shown . If I start GParted the only HDD shown is the laptops internal one and the new Seagate 2TB USB HDD is not shown.
The new Seagate Backup Plus 2TB USB HDD instructions make no mention of it being encrypted in any way .
Any suggestions or advice please on how to get the new Seagate Backup Plus 2TB USB HDD to show up on my laptop.
Thanks
.
New USB external HDD not showing on Disks – What am I doing wrong .
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Re: New USB external HDD not showing on Disks – What am I doing wrong .
I have not used a Seagate HDD in several years but they used to have a program on them for istallation and formating.
Re: New USB external HDD not showing on Disks – What am I doing wrong .
Do you have it connected with the USB cable that came with it?
Also, are you using a USB 2 or USB 3 port on the laptop?
While the Seagate is plugged in, please provide the output of these command:
Also, when asking for help, always provide system information as stated in "how to get help":
Open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane.
Click the Copy button and then paste the results into a reply window here so we can see how Linux Mint views your hardware.
No need to use code tags because System Information copy button already inserts the tags when you paste.
Also, are you using a USB 2 or USB 3 port on the laptop?
While the Seagate is plugged in, please provide the output of these command:
Code: Select all
lsusb
Code: Select all
lsblk
Open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane.
Click the Copy button and then paste the results into a reply window here so we can see how Linux Mint views your hardware.
No need to use code tags because System Information copy button already inserts the tags when you paste.
Re: New USB external HDD not showing on Disks – What am I doing wrong .
Thanks
When I plug in the new Seagate Backup Plus 2TB USB HDD into the laptop , it shows on the '' Disks '' but then disappears very quickly .
The results from the terminal command ....lsusb ......are shown below
https://imgur.com/a/z5I4iRe
The results from the terminal command .... lsblk ..... are shown below
https://imgur.com/a/CnI31sE
The laptop is running Linux Mint but is named windowspc@ .
The laptops System Report is shown below .................
System: [ START ]
Kernel: 5.15.0-88-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Dell product: Inspiron 15-7568 v: N/A serial: <superuser required> Chassis:
type: 9 serial: <superuser required>
Mobo: Dell model: 0M5YMV v: A00 serial: <superuser required> UEFI: Dell v: 1.20.0
date: 05/15/2018
Battery:
ID-1: BAT0 charge: 28.2 Wh (100.0%) condition: 28.2/43.8 Wh (64.4%) volts: 12.4 min: 11.1
model: LGC-LGC3.95 DELL 92NCT5B serial: <filter> status: Full
CPU:
Info: dual core model: Intel Core i5-6200U bits: 64 type: MT MCP arch: Skylake rev: 3 cache:
L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 894 high: 900 min/max: 400/2800 cores: 1: 900 2: 900 3: 900 4: 879
bogomips: 19200
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell driver: i915 v: kernel ports:
active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:1916
Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-5:5
chip-ID: 1bcf:28aa
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96
Monitor-1: eDP-1 model: LG res: 1920x1080 dpi: 142 diag: 395mm (15.5")
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.2.5 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel v: kernel
bus-ID: 00:1f.3 chip-ID: 8086:9d70
Sound Server-1: ALSA v: k5.15.0-88-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Wireless 3165 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
bus-ID: 01:00.0 chip-ID: 8086:3165
IF: wlp1s0 state: down mac: <filter>
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 2-3:3
chip-ID: 0bda:8153
IF: enx00e04c7040d3 state: up speed: 100 Mbps duplex: full mac: <filter>
IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-8:8
chip-ID: 8087:0a2a
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
sub-v: 1000
Drives:
Local Storage: total: 931.51 GiB used: 75.46 GiB (8.1%)
ID-1: /dev/sda vendor: Toshiba model: MQ01ABD100M size: 931.51 GiB speed: 6.0 Gb/s
serial: <filter>
Partition:
ID-1: / size: 915.32 GiB used: 75.45 GiB (8.2%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002
Hub-2: 1-1:33 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 05e3:0610
Device-1: 1-1.2:34 info: China Resource Semico USB Keyboard type: Keyboard,HID
driver: hid-generic,usbhid rev: 1.1 speed: 1.5 Mb/s chip-ID: 1a2c:0b2a
Device-2: 1-1.3:35 info: Silicon Labs USB OPTICAL MOUSE type: Mouse driver: hid-generic,usbhid
rev: 2.0 speed: 1.5 Mb/s chip-ID: 10c4:8108
Device-3: 1-4:3 info: STMicro Sensor Hub type: HID driver: hid-sensor-hub,usbhid rev: 2.0
speed: 12 Mb/s chip-ID: 0483:91d1
Device-4: 1-5:5 info: Sunplus Innovation Integrated_Webcam_HD type: Video driver: uvcvideo
rev: 2.0 speed: 480 Mb/s chip-ID: 1bcf:28aa
Device-5: 1-7:7 info: Wacom Pen and multitouch sensor type: HID driver: usbhid,wacom rev: 2.0
speed: 12 Mb/s chip-ID: 056a:480d
Device-6: 1-8:8 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2a
Hub-3: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Device-1: 2-2:13
info: ASMedia ASM1051E SATA 6Gb/s bridge ASM1053E ASM1153 3Gb/s ASM1153E bridge
type: Mass Storage driver: usb-storage rev: 3.0 speed: 5 Gb/s chip-ID: 174c:55aa
Device-2: 2-3:3 info: Realtek RTL8153 Gigabit Ethernet Adapter type: Network driver: r8152
rev: 3.0 speed: 5 Gb/s chip-ID: 0bda:8153
Sensors:
System Temperatures: cpu: 43.0 C mobo: 40.0 C sodimm: SODIMM C
Fan Speeds (RPM): cpu: 0
Repos:
Packages: 2216 apt: 2200 flatpak: 16
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com victoria main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
Info:
Processes: 232 Uptime: 53m Memory: 7.61 GiB used: 1.38 GiB (18.1%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13
[ END ]
Do you have it connected with the USB cable that came with it? = Yes
Also, are you using a USB 2 or USB 3 port on the laptop? = Not sure .
I hope the above helps
.
When I plug in the new Seagate Backup Plus 2TB USB HDD into the laptop , it shows on the '' Disks '' but then disappears very quickly .
The results from the terminal command ....lsusb ......are shown below
https://imgur.com/a/z5I4iRe
The results from the terminal command .... lsblk ..... are shown below
https://imgur.com/a/CnI31sE
The laptop is running Linux Mint but is named windowspc@ .
The laptops System Report is shown below .................
System: [ START ]
Kernel: 5.15.0-88-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Dell product: Inspiron 15-7568 v: N/A serial: <superuser required> Chassis:
type: 9 serial: <superuser required>
Mobo: Dell model: 0M5YMV v: A00 serial: <superuser required> UEFI: Dell v: 1.20.0
date: 05/15/2018
Battery:
ID-1: BAT0 charge: 28.2 Wh (100.0%) condition: 28.2/43.8 Wh (64.4%) volts: 12.4 min: 11.1
model: LGC-LGC3.95 DELL 92NCT5B serial: <filter> status: Full
CPU:
Info: dual core model: Intel Core i5-6200U bits: 64 type: MT MCP arch: Skylake rev: 3 cache:
L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 894 high: 900 min/max: 400/2800 cores: 1: 900 2: 900 3: 900 4: 879
bogomips: 19200
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell driver: i915 v: kernel ports:
active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:1916
Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-5:5
chip-ID: 1bcf:28aa
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96
Monitor-1: eDP-1 model: LG res: 1920x1080 dpi: 142 diag: 395mm (15.5")
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.2.5 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel v: kernel
bus-ID: 00:1f.3 chip-ID: 8086:9d70
Sound Server-1: ALSA v: k5.15.0-88-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Wireless 3165 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
bus-ID: 01:00.0 chip-ID: 8086:3165
IF: wlp1s0 state: down mac: <filter>
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 2-3:3
chip-ID: 0bda:8153
IF: enx00e04c7040d3 state: up speed: 100 Mbps duplex: full mac: <filter>
IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-8:8
chip-ID: 8087:0a2a
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
sub-v: 1000
Drives:
Local Storage: total: 931.51 GiB used: 75.46 GiB (8.1%)
ID-1: /dev/sda vendor: Toshiba model: MQ01ABD100M size: 931.51 GiB speed: 6.0 Gb/s
serial: <filter>
Partition:
ID-1: / size: 915.32 GiB used: 75.45 GiB (8.2%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002
Hub-2: 1-1:33 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 05e3:0610
Device-1: 1-1.2:34 info: China Resource Semico USB Keyboard type: Keyboard,HID
driver: hid-generic,usbhid rev: 1.1 speed: 1.5 Mb/s chip-ID: 1a2c:0b2a
Device-2: 1-1.3:35 info: Silicon Labs USB OPTICAL MOUSE type: Mouse driver: hid-generic,usbhid
rev: 2.0 speed: 1.5 Mb/s chip-ID: 10c4:8108
Device-3: 1-4:3 info: STMicro Sensor Hub type: HID driver: hid-sensor-hub,usbhid rev: 2.0
speed: 12 Mb/s chip-ID: 0483:91d1
Device-4: 1-5:5 info: Sunplus Innovation Integrated_Webcam_HD type: Video driver: uvcvideo
rev: 2.0 speed: 480 Mb/s chip-ID: 1bcf:28aa
Device-5: 1-7:7 info: Wacom Pen and multitouch sensor type: HID driver: usbhid,wacom rev: 2.0
speed: 12 Mb/s chip-ID: 056a:480d
Device-6: 1-8:8 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2a
Hub-3: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Device-1: 2-2:13
info: ASMedia ASM1051E SATA 6Gb/s bridge ASM1053E ASM1153 3Gb/s ASM1153E bridge
type: Mass Storage driver: usb-storage rev: 3.0 speed: 5 Gb/s chip-ID: 174c:55aa
Device-2: 2-3:3 info: Realtek RTL8153 Gigabit Ethernet Adapter type: Network driver: r8152
rev: 3.0 speed: 5 Gb/s chip-ID: 0bda:8153
Sensors:
System Temperatures: cpu: 43.0 C mobo: 40.0 C sodimm: SODIMM C
Fan Speeds (RPM): cpu: 0
Repos:
Packages: 2216 apt: 2200 flatpak: 16
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com victoria main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
Info:
Processes: 232 Uptime: 53m Memory: 7.61 GiB used: 1.38 GiB (18.1%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13
[ END ]
Do you have it connected with the USB cable that came with it? = Yes
Also, are you using a USB 2 or USB 3 port on the laptop? = Not sure .
I hope the above helps
.
Re: New USB external HDD not showing on Disks – What am I doing wrong .
When posting information from Terminal, please copy and paste the text into your post instead of uploading it to an image website. It makes it much easier for members to view everything at the same time.
Here's how:
How to post results from Terminal commands to a post in the forum:
In Terminal, click and drag the cursor from the beginning of the output and scroll to the end. Don't use the Select All from the Edit menu because that only selects what is showing on screen.
Then, copy the results of the command from the Terminal by
In a forum post, click the
Code tags
Example:
Pasting can be done by
Thanks!
Also, when posting the System Information, please post without altering the text, which will show up like this:
Hmmm...neither of those first two commands show the disk.
Are you plugging into a USB port directly or a USB hub?
I had a similar problem with mine. They weren't getting enough power.
where your_new_name is what you want to use.
Here's how:
How to post results from Terminal commands to a post in the forum:
In Terminal, click and drag the cursor from the beginning of the output and scroll to the end. Don't use the Select All from the Edit menu because that only selects what is showing on screen.
Then, copy the results of the command from the Terminal by
Shift+Ctrl+C
or from the menu, Edit, Copy.In a forum post, click the
</>
button from the mini toolbar that can be found above the text box where you type your reply.Code tags
[code]
[/code]
will be inserted. Place your cursor between the code tags and paste the results of the command between the tags. Example:
[code]
copied results[/code]
.Pasting can be done by
Ctrl+V
or right-click, Paste.Thanks!
Also, when posting the System Information, please post without altering the text, which will show up like this:
Code: Select all
System:
Kernel: 5.15.0-88-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Dell product: Inspiron 15-7568 v: N/A serial: <superuser required> Chassis:
type: 9 serial: <superuser required>
Mobo: Dell model: 0M5YMV v: A00 serial: <superuser required> UEFI: Dell v: 1.20.0
date: 05/15/2018
Battery:
ID-1: BAT0 charge: 28.2 Wh (100.0%) condition: 28.2/43.8 Wh (64.4%) volts: 12.4 min: 11.1
model: LGC-LGC3.95 DELL 92NCT5B serial: <filter> status: Full
CPU:
Info: dual core model: Intel Core i5-6200U bits: 64 type: MT MCP arch: Skylake rev: 3 cache:
L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 894 high: 900 min/max: 400/2800 cores: 1: 900 2: 900 3: 900 4: 879
bogomips: 19200
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell driver: i915 v: kernel ports:
active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:1916
Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-5:5
chip-ID: 1bcf:28aa
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96
Monitor-1: eDP-1 model: LG res: 1920x1080 dpi: 142 diag: 395mm (15.5")
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.2.5 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel v: kernel
bus-ID: 00:1f.3 chip-ID: 8086:9d70
Sound Server-1: ALSA v: k5.15.0-88-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Wireless 3165 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
bus-ID: 01:00.0 chip-ID: 8086:3165
IF: wlp1s0 state: down mac: <filter>
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 2-3:3
chip-ID: 0bda:8153
IF: enx00e04c7040d3 state: up speed: 100 Mbps duplex: full mac: <filter>
IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-8:8
chip-ID: 8087:0a2a
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
sub-v: 1000
Drives:
Local Storage: total: 931.51 GiB used: 75.46 GiB (8.1%)
ID-1: /dev/sda vendor: Toshiba model: MQ01ABD100M size: 931.51 GiB speed: 6.0 Gb/s
serial: <filter>
Partition:
ID-1: / size: 915.32 GiB used: 75.45 GiB (8.2%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002
Hub-2: 1-1:33 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 05e3:0610
Device-1: 1-1.2:34 info: China Resource Semico USB Keyboard type: Keyboard,HID
driver: hid-generic,usbhid rev: 1.1 speed: 1.5 Mb/s chip-ID: 1a2c:0b2a
Device-2: 1-1.3:35 info: Silicon Labs USB OPTICAL MOUSE type: Mouse driver: hid-generic,usbhid
rev: 2.0 speed: 1.5 Mb/s chip-ID: 10c4:8108
Device-3: 1-4:3 info: STMicro Sensor Hub type: HID driver: hid-sensor-hub,usbhid rev: 2.0
speed: 12 Mb/s chip-ID: 0483:91d1
Device-4: 1-5:5 info: Sunplus Innovation Integrated_Webcam_HD type: Video driver: uvcvideo
rev: 2.0 speed: 480 Mb/s chip-ID: 1bcf:28aa
Device-5: 1-7:7 info: Wacom Pen and multitouch sensor type: HID driver: usbhid,wacom rev: 2.0
speed: 12 Mb/s chip-ID: 056a:480d
Device-6: 1-8:8 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2a
Hub-3: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Device-1: 2-2:13
info: ASMedia ASM1051E SATA 6Gb/s bridge ASM1053E ASM1153 3Gb/s ASM1153E bridge
type: Mass Storage driver: usb-storage rev: 3.0 speed: 5 Gb/s chip-ID: 174c:55aa
Device-2: 2-3:3 info: Realtek RTL8153 Gigabit Ethernet Adapter type: Network driver: r8152
rev: 3.0 speed: 5 Gb/s chip-ID: 0bda:8153
Sensors:
System Temperatures: cpu: 43.0 C mobo: 40.0 C sodimm: SODIMM C
Fan Speeds (RPM): cpu: 0
Repos:
Packages: 2216 apt: 2200 flatpak: 16
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com victoria main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
Info:
Processes: 232 Uptime: 53m Memory: 7.61 GiB used: 1.38 GiB (18.1%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13
Are you plugging into a USB port directly or a USB hub?
I had a similar problem with mine. They weren't getting enough power.
P.S. Don't worry about the name of the computer when in Linux. You can change that with this command:The laptop is running Linux Mint but is named windowspc@ .
Code: Select all
hostnamectl set-hostname your_new_name
Re: New USB external HDD not showing on Disks – What am I doing wrong .
Just to chime in here....
What I find helpful is to open up a term window and view the log file in real time. Then plug in the drive and watch the discovery and mounting of the drive plus any errors.
So,
Open term window.
Type in:
Then plug in the external drive and watch the log file. This might provide a good clue to what is going on.
What I find helpful is to open up a term window and view the log file in real time. Then plug in the drive and watch the discovery and mounting of the drive plus any errors.
So,
Open term window.
Type in:
Code: Select all
sudo tail -f /var/log/syslog
Ryzen x1800 Asus Prime x370-Pro 32 gigs Ram RX480 graphics
Dell PE T610, Dell PE T710 - List your hardware Profile: inxi -Fxpmrz
MeshCentral * Virtualbox * Debian * InvoiceNinja * NextCloud * Linux since kernel 2.0.36
Dell PE T610, Dell PE T710 - List your hardware Profile: inxi -Fxpmrz
MeshCentral * Virtualbox * Debian * InvoiceNinja * NextCloud * Linux since kernel 2.0.36