I think my video driver got changed, can anyone please help? [SOLVED]

[SMG]

Every 10 seconds my monitors go black, all I can see is my mouse, and it takes 10-40 seconds for the monitors to restore display. This is infuriating and impossible conditions to work under.

Did you try unplugging the extra monitors like I suggested?

I am thinking of taking the box to best buy and asking the geek squad to check the mobo and see if it will support an upgrade from HDD to SSD.

I have no idea why you think that would address this issue.

What is the output of

Code: Select all

journalctl -b | grep -i "drm\|amdgpu\|01:00.0"

[Logansfury]

Did you try unplugging the extra monitors like I suggested?

was saving that as a last resort, I just put a lot of money into setting up this 3-monitor display

I am thinking of taking the box to best buy and asking the geek squad to check the mobo and see if it will support an upgrade from HDD to SSD.

have no idea why you think that would address this issue.

I was thinking I may have to start from scratch and recreate my OS from scratch and turn my existing drive into a data backup to restore from
[/quote]

Code: Select all

logansfury@OptiPlex-5040:~$ journalctl -b | grep -i "drm\|amdgpu\|01:00.0"
Mar 19 14:23:55 OptiPlex-5040 kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic root=UUID=8297c0d4-83f1-4d9e-adff-3e79751f6b9d ro quiet loglevel=3 splash radeon.si_support=0 amdgpu.si_support=1 radeon.cik_support=0 amdgpu.cik_support=1 amdgpu.ppfeaturemask=0xffffffff
Mar 19 14:23:55 OptiPlex-5040 kernel: Kernel command line: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic root=UUID=8297c0d4-83f1-4d9e-adff-3e79751f6b9d ro quiet loglevel=3 splash radeon.si_support=0 amdgpu.si_support=1 radeon.cik_support=0 amdgpu.cik_support=1 amdgpu.ppfeaturemask=0xffffffff
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: [1002:683f] type 00 class 0x030000
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: reg 0x10: [mem 0xe0000000-0xefffffff 64bit pref]
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: reg 0x18: [mem 0xf7e00000-0xf7e3ffff 64bit]
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: reg 0x20: [io  0xe000-0xe0ff]
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: reg 0x30: [mem 0xf7e40000-0xf7e5ffff pref]
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: BAR 0: assigned to efifb
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: Video device with shadowed ROM at [mem 0x000c0000-0x000dffff]
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: supports D1 D2
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: PME# supported from D1 D2 D3hot
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: vgaarb: setting as boot VGA device
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: vgaarb: bridge control possible
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.0: vgaarb: VGA device added: decodes=io+mem,owns=mem,locks=none
Mar 19 14:23:55 OptiPlex-5040 kernel: pci 0000:01:00.1: D0 power state depends on 0000:01:00.0
Mar 19 14:23:55 OptiPlex-5040 kernel: ACPI: bus type drm_connector registered
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] radeon kernel modesetting enabled.
Mar 19 14:23:55 OptiPlex-5040 kernel: radeon 0000:01:00.0: SI support disabled by module param
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] amdgpu kernel modesetting enabled.
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu: CRAT table disabled by module option
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu: Virtual CRAT table created for CPU
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu: Topology: Add CPU node
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: enabling device (0106 -> 0107)
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] initializing kernel modesetting (VERDE 0x1002:0x683F 0x1545:0x7750 0x00).
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] register mmio base: 0xF7E00000
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] register mmio size: 262144
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 0 <si_common>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 1 <gmc_v6_0>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 2 <si_ih>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 3 <gfx_v6_0>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 4 <si_dma>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 5 <si_dpm>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 6 <dce_v6_0>
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] add ip block number 7 <uvd_v3_1>
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: Fetched VBIOS from VFCT
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu: ATOM BIOS: 113-xxx-xxx
Mar 19 14:23:55 OptiPlex-5040 kernel: kfd kfd: amdgpu: VERDE  not supported in kfd
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: vgaarb: deactivate vga console
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: Trusted Memory Zone (TMZ) feature not supported
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] PCIE gen 3 link speeds already enabled
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] vm size is 128 GB, 2 levels, block size is 10-bit, fragment size is 9-bit
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: VRAM: 1024M 0x000000F400000000 - 0x000000F43FFFFFFF (1024M used)
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: GART: 1024M 0x000000FF00000000 - 0x000000FF3FFFFFFF
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Detected VRAM RAM=1024M, BAR=256M
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] RAM width 128bits DDR3
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] amdgpu: 1024M of VRAM memory ready
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] amdgpu: 16007M of GTT memory ready.
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] GART: num cpu pages 262144, num gpu pages 262144
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: PCIE GART of 1024M enabled (table at 0x000000F401000000).
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Internal thermal controller with fan control
Mar 19 14:23:55 OptiPlex-5040 kernel: UBSAN: array-index-out-of-bounds in /build/linux-hwe-6.5-34pCLi/linux-hwe-6.5-6.5.0/drivers/gpu/drm/amd/amdgpu/../pm/legacy-dpm/si_dpm.c:7288:39
Mar 19 14:23:55 OptiPlex-5040 kernel:  si_parse_power_table+0x3e6/0x400 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  si_dpm_init.constprop.0+0x23d/0x730 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  ? amdgpu_ucode_request+0x25/0x80 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  si_dpm_sw_init+0xf2/0x160 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_device_ip_init+0xde/0x960 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_device_init+0x9a2/0x1120 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_driver_load_kms+0x1a/0x1c0 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_pci_probe+0x182/0x460 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  ? __pfx_amdgpu_init+0x10/0x10 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_init+0x69/0xff0 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel: UBSAN: array-index-out-of-bounds in /build/linux-hwe-6.5-34pCLi/linux-hwe-6.5-6.5.0/drivers/gpu/drm/amd/amdgpu/../pm/legacy-dpm/si_dpm.c:7321:32
Mar 19 14:23:55 OptiPlex-5040 kernel:  si_parse_power_table+0x3b4/0x400 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  si_dpm_init.constprop.0+0x23d/0x730 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  ? amdgpu_ucode_request+0x25/0x80 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  si_dpm_sw_init+0xf2/0x160 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_device_ip_init+0xde/0x960 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_device_init+0x9a2/0x1120 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_driver_load_kms+0x1a/0x1c0 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_pci_probe+0x182/0x460 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  ? __pfx_amdgpu_init+0x10/0x10 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel:  amdgpu_init+0x69/0xff0 [amdgpu]
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] amdgpu: dpm initialized
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] AMDGPU Display Connectors
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Connector 0:
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   DP-1
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   HPD4
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   DDC: 0x1954 0x1954 0x1955 0x1955 0x1956 0x1956 0x1957 0x1957
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   Encoders:
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]     DFP1: INTERNAL_UNIPHY2
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Connector 1:
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   HDMI-A-1
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   HPD1
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   DDC: 0x195c 0x195c 0x195d 0x195d 0x195e 0x195e 0x195f 0x195f
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   Encoders:
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]     DFP2: INTERNAL_UNIPHY2
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Connector 2:
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   HDMI-A-2
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   HPD2
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   DDC: 0x194c 0x194c 0x194d 0x194d 0x194e 0x194e 0x194f 0x194f
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]   Encoders:
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm]     DFP3: INTERNAL_UNIPHY
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Found UVD firmware Version: 64.0 Family ID: 13
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] UVD initialized successfully.
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: SE 1, SH per SE 2, CU per SH 5, active_cu_number 8
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: Using BOCO for runtime pm
Mar 19 14:23:55 OptiPlex-5040 kernel: [drm] Initialized amdgpu 3.54.0 20150101 for 0000:01:00.0 on minor 0
Mar 19 14:23:55 OptiPlex-5040 kernel: fbcon: amdgpudrmfb (fb0) is primary device
Mar 19 14:23:55 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: [drm] fb0: amdgpudrmfb frame buffer device
Mar 19 14:23:55 OptiPlex-5040 systemd[1]: Starting Load Kernel Module drm...
Mar 19 14:23:55 OptiPlex-5040 systemd[1]: modprobe@drm.service: Deactivated successfully.
Mar 19 14:23:55 OptiPlex-5040 systemd[1]: Finished Load Kernel Module drm.
Mar 19 14:24:09 OptiPlex-5040 sensors[724]: amdgpu-pci-0100
Mar 19 14:40:45 OptiPlex-5040 kernel: amdgpu 0000:01:00.0: amdgpu: Disabling VM faults because of PRT request!
Mar 19 14:41:31 OptiPlex-5040 kernel: WARNING: CPU: 0 PID: 871 at drivers/gpu/drm/ttm/ttm_bo.c:326 ttm_bo_release+0x299/0x2c0 [ttm]
Mar 19 14:41:31 OptiPlex-5040 kernel: Modules linked in: binfmt_misc zfs(PO) spl(O) nls_iso8859_1 snd_soc_avs snd_soc_hda_codec snd_hda_ext_core snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_ctl_led snd_hda_codec_realtek snd_hda_codec_generic snd_hda_codec_hdmi snd_usb_audio snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi snd_usbmidi_lib snd_ump snd_hda_codec mc snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq intel_rapl_msr intel_rapl_common intel_tcc_cooling x86_pkg_temp_thermal snd_seq_device intel_powerclamp kvm_intel snd_timer mei_hdcp mei_pxp kvm snd joydev input_leds irqbypass mei_me rapl dell_wmi soundcore intel_cstate acpi_pad at24 mei ledtrig_audio intel_pch_thermal dell_smbios dcdbas dell_wmi_descriptor mac_hid sparse_keymap wmi_bmof sch_fq_codel coretemp dell_smm_hwmon msr parport_pc ppdev lp parport efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq libcrc32c dm_mirror dm_region_hash dm_log hid_generic usbhid hid amdgpu amdxcp iommu_v2 drm_buddy gpu_sched radeon
Mar 19 14:41:31 OptiPlex-5040 kernel:  i2c_algo_bit drm_suballoc_helper drm_ttm_helper ttm drm_display_helper cec crct10dif_pclmul crc32_pclmul polyval_clmulni rc_core polyval_generic ghash_clmulni_intel sha256_ssse3 drm_kms_helper sha1_ssse3 aesni_intel crypto_simd cryptd i2c_i801 drm ahci xhci_pci e1000e i2c_smbus libahci xhci_pci_renesas video wmi
Mar 19 14:41:31 OptiPlex-5040 kernel:  amdgpu_bo_unref+0x1e/0x40 [amdgpu]
Mar 19 14:41:31 OptiPlex-5040 kernel:  amdgpu_gem_object_free+0x34/0x60 [amdgpu]
Mar 19 14:41:31 OptiPlex-5040 kernel:  drm_gem_object_free+0x1a/0x40 [drm]
Mar 19 14:41:31 OptiPlex-5040 kernel:  drm_gem_dmabuf_release+0x46/0x70 [drm]
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:41:34 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:41:34 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:41:38 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:41:38 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:41:42 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:41:42 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:45:46 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:45:46 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
                                                        Found module libdrm.so.2 with build-id: 60c9657ebd11bccd0ed0b271c2072625e4431582
                                                        Found module libdrm.so.2 with build-id: 60c9657ebd11bccd0ed0b271c2072625e4431582
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:54:49 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:54:49 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:55:04 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:55:04 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
logansfury@OptiPlex-5040:~$ 

[Logansfury]

This situation is making me physically sick to my stomach.

I have to leave keys for a bit and get something to eat

[SMG]

I was thinking I may have to start from scratch and recreate my OS from scratch and turn my existing drive into a data backup to restore from

Where's that brown paper bag I told you to get yesterday?

Mar 19 14:23:55 OptiPlex-5040 kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic root=UUID=8297c0d4-83f1-4d9e-adff-3e79751f6b9d ro quiet loglevel=3 splash radeon.si_support=0 amdgpu.si_support=1 radeon.cik_support=0 amdgpu.cik_support=1 amdgpu.ppfeaturemask=0xffffffff

This indicates you did not switch back to a 5.15 kernel. I suggest you do that.

I see a lot of displayport link status failed. That's the monitor that didn't have the correct resolution, wasn't it? If reverting back to the 5.15 kernel does not help, remove the cable for that one display.

The idea is to get stability and then we will work from there.

[Logansfury]

How do I set my PC to boot to a v5 kernel without having to go thru grub menu every time please?

[SMG]

How do I set my PC to boot to a v5 kernel without having to go thru grub menu every time please?

You have to boot with a 5.15 kernel and then remove all the newer kernels you have installed and also remove the hwe packages so a newer kernel does not come up again in Update Manager.

You will have to use the grub menu's Advanced Options at least once so you can have your system booted with a 5.15 kernel.

[Logansfury]

Well this is depressing.

I unplugged the miniDP-HDMI cable from the back of monitor 3 (the ASUS 27") and all the blackscreen problems are gone.

I dont get this. My video card is no longer eligable for refund which means it's been at least 90 days that my triple monitor setup worked perfectly.

Now it's suddenly causing me screen blackout?

[SMG]

I unplugged the miniDP-HDMI cable from the back of monitor 3 (the ASUS 27") and all the blackscreen problems are gone.

What kernel version were you using when you tested that?

[Logansfury]

I unplugged the miniDP-HDMI cable from the back of monitor 3 (the ASUS 27") and all the blackscreen problems are gone.

What kernel version were you using when you tested that?

5.15.0-97

[SMG]

5.15.0-97

Okay. I'm doing more searches on the messages to see if I can find a solution.

[Logansfury]

5.15.0-97

Okay. I'm doing more searches on the messages to see if I can find a solution.

You are a saint!

[SMG]

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Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:41:32 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:41:34 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:41:34 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:41:38 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:41:38 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:41:42 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:41:42 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:45:46 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:45:46 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:45:59 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:46:51 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
                                                        Found module libdrm.so.2 with build-id: 60c9657ebd11bccd0ed0b271c2072625e4431582
                                                        Found module libdrm.so.2 with build-id: 60c9657ebd11bccd0ed0b271c2072625e4431582
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:47:20 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:49:57 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:42:crtc-1]
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:dce_v6_0_crtc_mode_fixup [amdgpu]] *ERROR* unable to allocate a PPLL
Mar 19 14:50:18 OptiPlex-5040 kernel: [drm:drm_crtc_helper_set_config [drm_kms_helper]] *ERROR* failed to set mode on [CRTC:44:crtc-2]
Mar 19 14:54:49 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:54:49 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
Mar 19 14:55:04 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* displayport link status failed
Mar 19 14:55:04 OptiPlex-5040 kernel: [drm:amdgpu_atombios_dp_link_train_cr [amdgpu]] *ERROR* clock recovery failed
logansfury@OptiPlex-5040:~$ 

So these were all the repeating errors. I searched on the first one and found this old bug report Bug 54381 - [drm:radeon_atom_pick_pll] *ERROR* unable to allocate a PPLL which is for a slightly older version GPU than what you have. It mentions the capabilities of the GPU and clock rates.

You weren't doing anything which might have done anything with clock rates for the monitors or any tweaking of the GPU were you?

Was this a new mini-DP-HDMI cable?

[Logansfury]

You weren't doing anything which might have done anything with clock rates for the monitors or any tweaking of the GPU were you?

Was this a new mini-DP-HDMI cable?

The cable is brand new

When this happened I had just installed i2c monitor info app. I performed the command to identify used ports by name:

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sudo i2cdetect -y 1
sudo i2cdetect -y 3
sudo i2cdetect -y 5

as soon as I entered this I swear I heard a popping sound then all my monitors went black, then they came back stuck at maximum resolution and minimum resolution until I shut down and restarted.

[SMG]

When this happened I had just installed i2c monitor info app. I performed the command to identify used ports by name:

Code: Select all

sudo i2cdetect -y 1
sudo i2cdetect -y 3
sudo i2cdetect -y 5

as soon as I entered this I swear I heard a popping sound then all my monitors went black, then they came back stuck at maximum resolution and minimum resolution until I shut down and restarted.

I could not find any info that i2cdetect does anything more than read data, but I will check more tomorrow. (Getting late for me now.)

had to install both i2c and ddcutil to get simple descriptive data about my monitors.

Please explain what you did with ddcutil. When I searched on it, it indicates "Query and change monitor settings".

[Logansfury]

Please explain what you did with ddcutil. When I searched on it, it indicates "Query and change monitor settings".

I used

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ddcutil detect

to get this data:

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ogansfury@OptiPlex-5040:~$ sudo ddcutil detect
Invalid display
   I2C bus:  /dev/i2c-1
   EDID synopsis:
      Mfg id:               GSM
      Model:                LG ULTRAGEAR
      Product code:         30565
      Serial number:        309MXFV51323
      Binary serial number: 171323 (0x00029d3b)
      Manufacture year:     2023,  Week: 9
   DDC communication failed

Display 1
   I2C bus:  /dev/i2c-3
   EDID synopsis:
      Mfg id:               AUS
      Model:                VG27A
      Product code:         10019
      Serial number:        L6LMQS059478
      Binary serial number: 16843009 (0x01010101)
      Manufacture year:     2020,  Week: 24
   VCP version:         2.1

Invalid display
   I2C bus:  /dev/i2c-5
   EDID synopsis:
      Mfg id:               GSM
      Model:                LG ULTRAGEAR 
      Product code:         30565
      Serial number:        309MXBP51325
      Binary serial number: 171325 (0x00029d3d)
      Manufacture year:     2023,  Week: 9
   DDC communication failed

logansfury@OptiPlex-5040:~   

and beyond that just more detects with paramaters to extract monitor info:

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conky.text = [[
${color1}${font} ${goto 35}Display» ${hr}${color}
${color1}${goto 35}Monitors: ${color}${exec xrandr --listmonitors | grep -m 1 "Monitors:" | awk '{print $2}'}
${color1}${goto 35}Resolutions: ${alignr}${color}${exec xrandr | awk '/ connected/ {if ($3 != "primary") {gsub(/\+.*/, "", $3); printf "%s, ", $3} else {gsub(/\+.*/, "", $4); printf "%s, ", $4}}' | sed 's/, $//'}
${color1}${goto 35}Ports in Use: ${alignr}${color}${exec xrandr --verbose | grep "connected" | awk '{print $1}' | awk 'ORS=NR%3?", ":"\n"'}
${color1}${goto 35}Display 0 Mfg: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-1" | grep "Mfg id" | awk '{print $3}'}
${color1}${goto 35}Display 0 Model: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-1" | grep "Model" | awk '{print $2 " " $3}'}
${color1}${goto 35}Display 0 Product Code: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-1" | grep "Product code" | awk '{print $3}'}
${color1}${goto 35}Display 0 Manufacture year: ${alignr}${color}${exec ddcutil detect | sed -n '9s/.*Manufacture year:\s*//p'}
${color1}${goto 35}Display 1 Mfg: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-3" | grep "Mfg id" | awk '{print $3}'}
${color1}${goto 35}Display 1 Model: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-3" | grep "Model" | awk '{print $2 " " $3}'}
${color1}${goto 35}Display 1 Product Code: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-3" | grep "Product code" | awk '{print $3}'}
${color1}${goto 35}Display 1 Manufacture year: ${alignr}${color}${exec ddcutil detect | sed -n '20s/.*Manufacture year:\s*//p'}
${color1}${goto 35}Display 2 Mfg: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-5" | grep "Mfg id" | awk '{print $3}'}
${color1}${goto 35}Display 2 Model: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-5" | grep "Model" | awk '{print $2 " " $3}'}
${color1}${goto 35}Display 2 Product Code: ${alignr}${color}${exec ddcutil detect | grep -A 5 "/dev/i2c-5" | grep "Product code" | awk '{print $3}'} 
]]

Thank you so much for your time tonight. I will be at keys all week whenever you have time to look at this further

[SMG]

When this happened I had just installed i2c monitor info app. I performed the command to identify used ports by name:

Code: Select all

sudo i2cdetect -y 1
sudo i2cdetect -y 3
sudo i2cdetect -y 5

as soon as I entered this I swear I heard a popping sound then all my monitors went black, then they came back stuck at maximum resolution and minimum resolution until I shut down and restarted.

So I found this i2cdetect(8) - Linux man page which has on the page:

Warning
This program can confuse your I2C bus, cause data loss and worse!

That warning information is also listed at Ubuntu Manpages: i2cdetect. This page also says:

As there is no standard I2C detection command, i2cdetect uses arbitrary SMBus commands
(namely SMBus quick write and SMBus receive byte) to probe for devices. By default, the
command used is the one believed to be the safest for each address.

What did you use/do to decide what buses you were going to scan?

Will the ASUS monitor work if only one or none of the LG Ultragears are attached? I would like to see if you can get

Code: Select all

xrandr --verbose

from the ASUS. I presume you can use an HDMI-HDMI cable to connect the ASUS.

I don't know what happened, but maybe this is a port/EDID issue that can somehow be worked around.

[Logansfury]

What did you use/do to decide what buses you were going to scan?

Hello SMG, I got all the data I needed to make a full Display Monitors conky widget from xrandr

Will the ASUS monitor work if only one or none of the LG Ultragears are attached? I would like to see if you can get

Code: Select all

xrandr --verbose

from the ASUS. I presume you can use an HDMI-HDMI cable to connect the ASUS.

I don't know what happened, but maybe this is a port/EDID issue that can somehow be worked around.

I'm happy to try that troubleshoot for you. My dog is begging for me to leave keys and give him some attn so I'm going to take him for a walk then I will be able to settle in and concentrate on troubleshooting.

[Logansfury]

from the ASUS. I presume you can use an HDMI-HDMI cable to connect the ASUS.

I don't know what happened, but maybe this is a port/EDID issue that can somehow be worked around.

I have the miniDP - HDMI cable still connected at the card end. I can just replug this in and pull an hdmi out of one of the LGs or I can pull the cable from the KVM switch and plug direct into the Asus HDMI - HDMI

[seasons]

I was thinking I may have to start from scratch and recreate my OS from scratch and turn my existing drive into a data backup to restore from

So have you tried booting a LiveUSB? Try that first. If you have the same problem(s) there, a complete reinstall is unlikely to accomplish anything other than wasting time.

Also, please edit the title of the first post and remove the Solved tag if you're still having problems.

[Logansfury]

I was thinking I may have to start from scratch and recreate my OS from scratch and turn my existing drive into a data backup to restore from

So have you tried booting a LiveUSB? Try that first. If you have the same problem(s) there, a complete reinstall is unlikely to accomplish anything other than wasting time.

Also, please edit the title of the first post and remove the Solved tag if you're still having problems.

Hello Seasons, how are you?

I can certainly try a live boot but it took installing a amdgpu driver and dependencies IIRC to get the 3rd monitor operational. Im unsure if I will be able to view the monitor on a default OS lacking these driver files.