[21.3 Cinnamon][Intel AC 7265] - WiFi Works Under Windows 11, But Does Not With Linux Mint?

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JeZxLee
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[21.3 Cinnamon][Intel AC 7265] - WiFi Works Under Windows 11, But Does Not With Linux Mint?

Post by JeZxLee »

Hi,

I disabled "Secure Boot" in the BIOS and disabled "Fast Startup" in Windows 11.
In Linux Mint 21.3 Cinnamon, the WiFi is not shown in System Information?
(WiFi works fine in Windows 11)

Any ideas on how to fix the above issue?
(System Information is below)

Jesse

Code: Select all

System:
  Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
    wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Mini-pc Mobo: N/A model: N/A v: V00 serial: <superuser required> UEFI: American Megatrends
    v: 1.07_P4C4M43_EC_0.58_ChbTreey date: 07/22/2022
CPU:
  Info: 6-core model: AMD Ryzen 5 5600U with Radeon Graphics bits: 64 type: MT MCP smt: enabled
    arch: Zen 3 rev: 0 cache: L1: 384 KiB L2: 3 MiB L3: 16 MiB
  Speed (MHz): avg: 3474 high: 4242 min/max: 400/4289 cores: 1: 3837 2: 400 3: 4242 4: 4241
    5: 3535 6: 3623 7: 3746 8: 3820 9: 3785 10: 3501 11: 3543 12: 3423 bogomips: 55091
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Cezanne driver: amdgpu v: kernel pcie: speed: 8 GT/s lanes: 16 ports:
    active: HDMI-A-1 empty: DP-1,DP-2,DP-3 bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x571mm (40.0x22.5") s-diag: 1165mm (45.9")
  Monitor-1: HDMI-A-0 mapped: HDMI-A-1 model: LG (GoldStar) Ultra HD serial: <filter>
    res: 3840x2160 hz: 60 dpi: 163 size: 600x340mm (23.6x13.4") diag: 690mm (27.2") modes:
    max: 3840x2160 min: 640x480
  OpenGL: renderer: RENOIR (renoir LLVM 15.0.7 DRM 3.54 6.5.0-26-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel v: kernel pcie:
    speed: 8 GT/s lanes: 16 bus-ID: 05:00.1 chip-ID: 1002:1637 class-ID: 0403
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: N/A pcie: speed: 8 GT/s
    lanes: 16 bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h HD Audio vendor: Realtek driver: snd_hda_intel v: kernel pcie:
    speed: 8 GT/s lanes: 16 bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.99.1 running: yes
  Sound Server-4: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 3-3:5
    chip-ID: 8087:0a2a class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 1000 hci-v: 4.2 rev: 1000
Drives:
  Local Storage: total: 2.33 TiB used: 549.51 GiB (23.0%)
  ID-1: /dev/nvme0n1 model: NS512GSSD530 size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: V0323A0 temp: 53.9 C scheme: GPT
  ID-2: /dev/nvme1n1 vendor: Intel model: SSDPEKNU020TZ size: 1.86 TiB speed: 31.6 Gb/s lanes: 4
    type: SSD serial: <filter> rev: 002C temp: 42.9 C scheme: GPT
Partition:
  ID-1: / size: 1.79 TiB used: 549.17 GiB (30.0%) fs: ext4 dev: /dev/dm-1 mapped: vgmint-root
  ID-2: /boot size: 1.61 GiB used: 340.6 MiB (20.7%) fs: ext4 dev: /dev/nvme1n1p2
  ID-3: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme1n1p1
Swap:
  ID-1: swap-1 type: partition size: 976 MiB used: 0 KiB (0.0%) priority: -2 dev: /dev/dm-2
    mapped: vgmint-swap_1
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 3-1:2 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 174c:2074 class-ID: 0900
  Device-1: 3-1.1:4 info: Megawin Defender Gaming Keyboard type: Keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s power: 100mA
    chip-ID: 0e6a:02c0 class-ID: 0301
  Device-2: 3-1.2:7 info: Sunplus Innovation Gaming mouse [Philips SPK9304] type: Mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 98mA chip-ID: 1bcf:08a0
    class-ID: 0301
  Hub-5: 3-2:3 info: Hitachi ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 045b:0209 class-ID: 0900
  Hub-6: 3-2.1:6 info: Hitachi ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 045b:0209
    class-ID: 0900
  Hub-7: 3-2.2:8 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Hub-8: 3-2.3:9 info: Hitachi ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 045b:0209
    class-ID: 0900
  Hub-9: 3-2.3.1:10 info: Hitachi ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 045b:0209
    class-ID: 0900
  Device-1: 3-3:5 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0a2a class-ID: e001
  Hub-10: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-11: 4-1:2 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0 speed: 5 Gb/s power: 8mA
    chip-ID: 174c:3074 class-ID: 0900
  Hub-12: 4-2:3 info: Hitachi ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 045b:0210 class-ID: 0900
  Hub-13: 4-2.1:4 info: Hitachi ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 045b:0210
    class-ID: 0900
  Hub-14: 4-2.2:5 info: Genesys Logic USB3.1 Hub ports: 4 rev: 3.2 speed: 5 Gb/s
    chip-ID: 05e3:0626 class-ID: 0900
  Hub-15: 4-2.3:6 info: Hitachi ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 045b:0210
    class-ID: 0900
  Hub-16: 4-2.3.1:7 info: Hitachi ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 045b:0210
    class-ID: 0900
Sensors:
  System Temperatures: cpu: N/A mobo: N/A gpu: amdgpu temp: 55.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3021 apt: 2996 flatpak: 25
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/cappelikan-ppa-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/cappelikan-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/cappelikan/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/expressvpn.list
    1: deb [signed-by=/usr/share/keyrings/expressvpn.asc] mirror+file: /usr/lib/expressvpn/repo_mirror.list any-version main
  Active apt repos in: /etc/apt/sources.list.d/insync.list
    1: deb http: //apt.insync.io/mint virginia non-free contrib
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com virginia main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu jammy main
Info:
  Processes: 483 Uptime: 25m wakeups: 1 Memory: 27.3 GiB used: 6.51 GiB (23.8%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 clang: 14.0.0-1ubuntu1.1
  Client: Konversation v: 1.8.21123 inxi: 3.3.13
Last edited by JeZxLee on Fri Mar 22, 2024 8:13 am, edited 2 times in total.
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JeZxLee
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Re: [21.3 Cinnamon] - WiFi Works Under Windows 11, But Does Not With Linux Mint?

Post by JeZxLee »

More info:

Under Windows 11, the wireless WiFi is named:
Intel(R) Dual Band Wireless-AC 7265
sleeper12
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Re: [21.3 Cinnamon][Intel AC 7265] - WiFi Works Under Windows 11, But Does Not With Linux Mint?

Post by sleeper12 »

Does any wifi show here:

Code: Select all

lspci -nnk | grep -iA3 net
User avatar
JeZxLee
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Re: [21.3 Cinnamon][Intel AC 7265] - WiFi Works Under Windows 11, But Does Not With Linux Mint?

Post by JeZxLee »

Code: Select all

jlp@MiniPC-Bumblebee:~$ lspci -nnk | grep -iA3 net
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	Subsystem: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:0123]
	Kernel driver in use: r8169
	Kernel modules: r8169
04:00.0 Non-Volatile memory controller [0108]: Intel Corporation Device [8086:f1aa] (rev 03)
jlp@MiniPC-Bumblebee:~$ 
sleeper12
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Joined: Thu May 25, 2017 3:22 pm

Re: [21.3 Cinnamon][Intel AC 7265] - WiFi Works Under Windows 11, But Does Not With Linux Mint?

Post by sleeper12 »

Shut down & unplug the machine, remove battery (if possible), hold the power button down for 40 seconds, & try wifi again.
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