Solved! My new Canon Pixma G3270 printer won't print from desktop?

[lehv4]

Solved! I have installed the correct software and cups but I don't remember how to enter the device URI under the printer settings? Also, I forgot what I enter for Cups Server? The printer works great when I send a job from my phone. I can scan and copy but I just can't print from my computer. I am using the Linux version 21.1. Any help would be great! Thanks!

[AZgl1800]

you failed to tell us what OS and DE you are using, no way we can help you w/o that.

please use Terminal to get this:

Code: Select all

inxi -Fxxxrz

paste into Terminal with Shift-Control-V

highlight all of it, and click on the box above, that looks like this </>
do not move the cursor, just paste the results for us

[lehv4]

Code: Select all

System:
  Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A
    Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: HP product: HP Desktop M01-F0xxx v: N/A
    serial: <superuser required> Chassis: type: 3 serial: <superuser required>
  Mobo: HP model: 8643 v: SMVB serial: <superuser required> UEFI: AMI
    v: F.23 date: 07/07/2020
CPU:
  Info: quad core model: AMD Ryzen 3 3200G with Radeon Vega Graphics bits: 64
    type: MCP smt: <unsupported> arch: Zen/Zen+ note: check rev: 1 cache:
    L1: 384 KiB L2: 2 MiB L3: 4 MiB
  Speed (MHz): avg: 1340 high: 1506 min/max: 1400/3600 boost: enabled
    cores: 1: 1230 2: 1400 3: 1225 4: 1506 bogomips: 28747
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
    vendor: Hewlett-Packard driver: amdgpu v: kernel pcie: speed: 8 GT/s
    lanes: 16 ports: active: HDMI-A-1 empty: DP-1 bus-ID: 06:00.0
    chip-ID: 1002:15d8 class-ID: 0300
  Device-2: Microdia Webcam Vitade AF type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 3-4:2 chip-ID: 0c45:6366
    class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x571mm (40.0x22.5")
    s-diag: 1165mm (45.9")
  Monitor-1: HDMI-A-0 mapped: HDMI-A-1 model: 50S425 res: 3840x2160 hz: 30
    dpi: 122 size: 800x450mm (31.5x17.7") diag: 1271mm (50.1") modes:
    max: 3840x2160 min: 720x400
  OpenGL: renderer: AMD Radeon Vega 8 Graphics (raven LLVM 15.0.7 DRM 3.54
  6.5.0-26-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel
    v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 06:00.1 chip-ID: 1002:15de
    class-ID: 0403
  Device-2: AMD Family 17h HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 16
    bus-ID: 06:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Device-3: Microdia Webcam Vitade AF type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 3-4:2 chip-ID: 0c45:6366
    class-ID: 0102 serial: <filter>
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: N/A pcie: speed: 2.5 GT/s lanes: 1
    port: e000 bus-ID: 04:00.0 chip-ID: 10ec:c821 class-ID: 0280
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: d000 bus-ID: 05:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter type: USB driver: btusb v: 0.8
    bus-ID: 1-12:4 chip-ID: 0bda:b00a class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.2 sub-v: f098 hci-v: 4.2 rev: 75b8
Drives:
  Local Storage: total: 939.31 GiB used: 624.07 GiB (66.4%)
  ID-1: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB
    speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: A8L0 scheme: GPT
  ID-2: /dev/sdb type: USB vendor: SanDisk model: Clip Jam size: 7.8 GiB
    type: N/A serial: <filter>
Partition:
  ID-1: / size: 915.32 GiB used: 619.31 GiB (67.7%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 1.98 GiB (99.1%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 30.0 C mobo: N/A gpu: amdgpu temp: 29.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3183 apt: 3137 flatpak: 46
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vera main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/opera-developer.list
    1: deb https://deb.opera.com/opera-developer/ stable non-free
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
    1: deb [arch=amd64] https://repo.vivaldi.com/stable/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu jammy main
Info:
  Processes: 315 Uptime: 4d 6h 10m wakeups: 0 Memory: 5.68 GiB
  used: 2.61 GiB (45.9%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

[AZgl1800]

Okay,
now I understand what you have, same as me.

I also have a Canon printer, two of them as a matter of fact.

Linux is not able to "see them" because the Canon printers do NOT give you a manual way of using the control panel to select the WiFi channel and lock it that WiFi.

They are configured by MS Windows using a URL specified in the manual that comes with it.

my laptop, happens to be Dual Boot, and I have Win10/11 on it from the get go.

I booted into Windows and went to the specified URL and followed the Instructions.
That causes the Printer to locate the WiFi channel you are using, and it locks onto that channel permanently.

Once it does that, I rebooted into LM21.3 Cinnamon, and Mint found the Canon Printer immediately, and every thing works perfectly.

no messing around with Drivers, or Cups.

do you have access to a MS Windows PC, or can you borrow one for about 10 minutes?
if so, your troubles will be over in 15 minutes.

[BillyLinux]

Should the method described by AZgl1800 not work for you might want to try this
https://canoncanada.custhelp.com/app/an ... ixma-g3270
which appears to achieve the same thing - connects the printer wirelessly to your network.
I suggest you do do this with your linux devices switched off.
Once achieved, LM should proceed to automatically detect your printer.

[lehv4]

Thank you so much! It works now! Thank you AZgl1800

[lehv4]

Thank you so much BillyLinux! This works great!

[AZgl1800]

the method just mentioned would not work for me,
as I have 6 WiFi signals here,
all of them use the same exact Password,
so the printer has no way to know which WiFi channel to lock onto.

the printer will scan all channels though, and will lock onto a Windows PC that is trying to find it.

I manually set each Router to a different Channel so they do not interfere with each other.

2 pocket Hotspots, and one Gateway, all on T-Mobile wireless carriers.

I would love to have a Fiber cable here, but the nearest one is 20 miles away.

[BillyLinux]

Glad to hear all is solved. All you need to do now is edit the post title on your first post and add [SOLVED] at the end.