HDMI Monitor not working [SOLVED]

[LinuxN11Dualbooter4]

Hello I am a teenager who recently just dualbooted windows 11 and linux mint and for some reason my external monitor which uses a HDMI plug is not working it is a CRUA monitor but i do not know what type. And my hdmi port is plugged into a Hootoo Usb 3.0 Docking Station which intern plugs into my laptop which is running linux mint. So if anyone can help me it would be very much apreeciated!

[SMG]

So if anyone can help me it would be very much apreeciated!

Welcome to the forum, LinuxN11Dualbooter4.

Please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click the Copy button in the lower right and paste the results into a reply window here so we can see how Linux Mint views your hardware.

[LinuxN11Dualbooter4]

Code: Select all

System:
  Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
    info: plank wm: muffin vt: 2 dm: GDM3 42.0 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: LENOVO product: 82XV v: LOQ 15IRH8 serial: <superuser required> Chassis:
    type: 10 v: LOQ 15IRH8 serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0T76463 WIN serial: <superuser required> UEFI: LENOVO
    v: LZCN34WW date: 12/19/2023
Battery:
  ID-1: BAT1 charge: 60.4 Wh (100.0%) condition: 60.4/60.0 Wh (100.7%) volts: 17.5 min: 15.4
    model: COSMX L22X4PA0 type: Li-poly serial: <filter> status: Full cycles: 34
CPU:
  Info: 8-core (4-mt/4-st) model: 13th Gen Intel Core i5-13420H bits: 64 type: MST AMCP
    smt: enabled arch: N/A rev: 2 cache: L1: 704 KiB L2: 7 MiB L3: 12 MiB
  Speed (MHz): avg: 2401 high: 3363 min/max: 400/4600:3400 cores: 1: 400 2: 3078 3: 2508 4: 3271
    5: 3195 6: 2501 7: 3363 8: 498 9: 2380 10: 2567 11: 2558 12: 2500 bogomips: 62668
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel vendor: Lenovo driver: i915 v: kernel ports: active: eDP-2
    empty: DP-2, DP-3, DP-4, DP-5 bus-ID: 00:02.0 chip-ID: 8086:a7a8 class-ID: 0300
  Device-2: NVIDIA vendor: Lenovo driver: nouveau v: kernel pcie: speed: 16 GT/s lanes: 8 ports:
    active: none empty: DP-1,HDMI-A-1,eDP-1 bus-ID: 01:00.0 chip-ID: 10de:25ec class-ID: 0300
  Device-3: Luxvisions Innotech Integrated Camera type: USB driver: uvcvideo bus-ID: 1-7:5
    chip-ID: 30c9:00a7 class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
  Monitor-1: eDP-2 model: BOE Display res: 1920x1080 hz: 144 dpi: 142
    size: 344x194mm (13.5x7.6") diag: 395mm (15.5") modes: 1920x1080
  OpenGL: renderer: Mesa Intel Graphics (RPL-P) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes
Audio:
  Device-1: Intel vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:51ca class-ID: 0401
  Device-2: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 8
    bus-ID: 01:00.1 chip-ID: 10de:2291 class-ID: 0403
  Device-3: Kingston HyperX SoloCast type: USB driver: hid-generic,snd-usb-audio,usbhid
    bus-ID: 1-5.2:6 chip-ID: 0951:170f class-ID: 0300
  Device-4: DisplayLink LAPDOCK type: USB driver: cdc_ncm,snd-usb-audio bus-ID: 2-4.4:3
    chip-ID: 17e9:4307 class-ID: 0a00 serial: <filter>
  Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo driver: r8169
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 4000 bus-ID: 07:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp7s0 state: down mac: <filter>
  Device-2: Realtek vendor: Lenovo driver: rtw89_8852be v: kernel pcie: speed: 2.5 GT/s lanes: 1
    port: 3000 bus-ID: 08:00.0 chip-ID: 10ec:b852 class-ID: 0280
  IF: wlp8s0 state: up mac: <filter>
  IF-ID-1: enx803f5d16bb41 state: down mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-10:9
    chip-ID: 0bda:4853 class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 91cb hci-v: 5.2 rev: dfb7
Drives:
  Local Storage: total: 982.52 GiB used: 14.51 GiB (1.5%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: HFS001TEJ4X112N size: 953.87 GiB speed: 63.2 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: 51030C31 temp: 22.9 C scheme: GPT
  ID-2: /dev/sda type: USB vendor: SanDisk model: Cruzer Glide size: 28.65 GiB type: N/A
    serial: <filter> rev: 1.00 scheme: MBR
Partition:
  ID-1: / size: 251.31 GiB used: 14.46 GiB (5.8%) fs: ext4 dev: /dev/nvme0n1p4
  ID-2: /boot/efi size: 256 MiB used: 43.7 MiB (17.1%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Microsoft Xbox Wireless Controller (model 1914) type: <vendor specific>
    driver: xpad interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 500mA chip-ID: 045e:0b12
    class-ID: ff00 serial: <filter>
  Device-2: 1-3:3 info: SanDisk Cruzer Glide type: Mass Storage driver: usb-storage
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 200mA chip-ID: 0781:5575 class-ID: 0806
    serial: <filter>
  Hub-2: 1-5:4 info: VIA Labs VL812 Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 2109:2812
    class-ID: 0900
  Device-1: 1-5.2:6 info: Kingston HyperX SoloCast type: Audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1 speed: 12 Mb/s power: 100mA
    chip-ID: 0951:170f class-ID: 0300
  Hub-3: 1-5.3:8 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s power: 100mA
    chip-ID: 1a40:0101 class-ID: 0900
  Device-1: 1-5.3.3:10 info: Holtek USB Gaming Mouse type: Mouse,Keyboard,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 04d9:fc61
    class-ID: 0300
  Device-2: 1-5.3.4:11 info: SINO WEALTH Gaming KB type: Keyboard,HID driver: hid-generic,usbhid
    interfaces: 2 rev: 1.1 speed: 12 Mb/s power: 500mA chip-ID: 258a:003a class-ID: 0300
  Device-3: 1-7:5 info: Luxvisions Innotech Integrated Camera type: Video driver: uvcvideo
    interfaces: 3 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 30c9:00a7 class-ID: fe01
    serial: <filter>
  Device-4: 1-9:7 info: Integrated Express ITE Device(8176) type: Keyboard
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 048d:c986
    class-ID: 0301
  Device-5: 1-10:9 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb interfaces: 2
    rev: 1.0 speed: 12 Mb/s power: 500mA chip-ID: 0bda:4853 class-ID: e001 serial: <filter>
  Hub-4: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 2-4:2 info: VIA Labs VL812 Hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 2109:0812
    class-ID: 0900
  Device-1: 2-4.4:3 info: DisplayLink LAPDOCK type: Audio,Communication,CDC-Data
    driver: cdc_ncm,snd-usb-audio interfaces: 7 rev: 3.2 speed: 5 Gb/s power: 504mA
    chip-ID: 17e9:4307 class-ID: 0a00 serial: <filter>
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2443
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/numix-ppa-jammy.list
    1: deb [signed-by=/etc/apt/keyrings/numix-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/numix/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com virginia main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 348 Uptime: 4m wakeups: 4 Memory: 7.48 GiB used: 2.94 GiB (39.4%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
  inxi: 3.3.13

[SMG]

System:
Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
info: plank wm: muffin vt: 2 dm: GDM3 42.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy

How did your install end up with GDM3? Linux Mint does not use GDM3. It uses LightDM which is not even showing in your install.

The output you posted is showing Nvidia using the open-source nouveau driver. If you open Driver Manager, does it give you options for a proprietary Nvidia driver?

Is secure boot enabled? You can check by running the following in a terminal

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mokutil --sb-state

Your dock is listed, but it needs a proprietary driver in order for graphics to work. (I can give you more information on that after we get your Nvidia driver all set up.)

Code: Select all

  Device-1: 2-4.4:3 info: DisplayLink LAPDOCK type: Audio,Communication,CDC-Data
    driver: cdc_ncm,snd-usb-audio interfaces: 7 rev: 3.2 speed: 5 Gb/s power: 504mA
    chip-ID: 17e9:4307 class-ID: 0a00 serial: <filter>

Have you tried connecting the monitor directly to the laptop to see if it works?

[LinuxN11Dualbooter4]

Welp this might sound a bit odd but it seemed like i had to plug the HDMI port into the laptop though i had a docking station because i thought there wasnt one in my laptop. But thank you very much for your help!