[SOLVED] USB3.0 Ports Not Working

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topgun260
Level 1
Level 1
Posts: 2
Joined: Mon Mar 25, 2024 5:40 pm

[SOLVED] USB3.0 Ports Not Working

Post by topgun260 »

Hello everyone. I just installed Mint on a system from 2011 dual boot with Win7. The ethernet doesn't work anymore so I use a USB wifi adapter that requires USB3. It works fine on Win7 but doesn't work running Mint. I researched online for a solution and found a possible https://ubuntuforums.org/archive/index. ... 11223.html but I can't find a setting for IOMMU in my bios.

Any suggestions would be helpful.

USB Wifi Adapter - Wavlink WL-WN693A5

Code: Select all

System:
  Kernel: 5.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Xfce 4.16.0
    tk: Gtk 3.24.23 wm: xfwm dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: ECS product: A75F-M2 v: 1.0 serial: <superuser required> Chassis: type: 3
    serial: <superuser required>
  Mobo: ECS model: A75F-M2 v: 1.0 serial: <superuser required> BIOS: American Megatrends
    v: 4.6.4 date: 07/20/2011
Battery:
  Device-1: hidpp_battery_0 model: Logitech K800 serial: <filter> charge: 10% (should be ignored)
    status: Discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Mouse M525 serial: <filter>
    charge: 100% (should be ignored) status: Discharging
CPU:
  Info: quad core model: AMD A8-3850 APU with Radeon HD Graphics bits: 64 type: MCP arch: Fusion
    rev: 0 cache: L1: 512 KiB L2: 4 MiB
  Speed (MHz): avg: 1323 high: 2895 min/max: 800/2900 boost: disabled cores: 1: 800 2: 800
    3: 800 4: 2895 bogomips: 23157
  Flags: ht lm nx pae sse sse2 sse3 sse4a svm
Graphics:
  Device-1: AMD Sumo [Radeon HD 6550D] vendor: Elite Systems driver: radeon v: kernel ports:
    active: HDMI-A-1 empty: VGA-1 bus-ID: 00:01.0 chip-ID: 1002:9640
  Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 2-2:2
    chip-ID: 046d:0825
  Display: x11 server: X.Org v: 1.21.1.4 compositor: xfwm v: 4.16.1 driver: X:
    loaded: ati,radeon unloaded: fbdev,modesetting,vesa gpu: radeon display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: HDMI-0 mapped: HDMI-A-1 model: Sony TV res: 1920x1080 dpi: 34 diag: 1652mm (65")
  OpenGL: renderer: AMD SUMO (DRM 2.50.0 / 5.15.0-101-generic LLVM 15.0.7)
    v: 4.5 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: AMD BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series]
    vendor: Elite Systems driver: snd_hda_intel v: kernel bus-ID: 00:01.1 chip-ID: 1002:1714
  Device-2: AMD FCH Azalia vendor: Elite Systems driver: snd_hda_intel v: kernel bus-ID: 00:14.2
    chip-ID: 1022:780d
  Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 2-2:2
    chip-ID: 046d:0825
  Sound Server-1: ALSA v: k5.15.0-101-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Elite Systems
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 03:00.0
    chip-ID: 10ec:8168
  IF: enp3s0 state: down mac: <filter>
  Device-2: ZyDAS ZD1211B 802.11g type: USB driver: zd1211rw bus-ID: 6-1:2 chip-ID: 0ace:1215
  IF: wlx00304f4e42a0 state: up mac: <filter>
  Device-3: Realtek RTL8814AU 802.11a/b/g/n/ac Wireless Adapter type: USB driver: N/A
    bus-ID: 6-2:3 chip-ID: 0bda:8813
Drives:
  Local Storage: total: 931.51 GiB used: 18.68 GiB (2.0%)
  ID-1: /dev/sda vendor: Seagate model: ST1000DM003-9YN162 size: 931.51 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 224.92 GiB used: 18.67 GiB (8.3%) fs: ext4 dev: /dev/sda5
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda3
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 5 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 2-0:1 info: Full speed or root hub ports: 5 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Device-1: 2-2:2 info: Logitech Webcam C270 type: Video,Audio driver: snd-usb-audio,uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 046d:0825
  Hub-3: 3-0:1 info: Full speed or root hub ports: 5 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
  Hub-4: 4-0:1 info: Full speed or root hub ports: 5 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
  Device-1: 4-3:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c52b
  Hub-5: 5-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s chip-ID: 1d6b:0001
  Hub-6: 6-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 6-1:2 info: ZyDAS ZD1211B 802.11g type: Network driver: zd1211rw rev: 2.0
    speed: 480 Mb/s chip-ID: 0ace:1215
  Device-2: 6-2:3 info: Realtek RTL8814AU 802.11a/b/g/n/ac Wireless Adapter type: WiFi
    driver: N/A rev: 2.0 speed: 480 Mb/s chip-ID: 0bda:8813
  Hub-7: 7-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
  Hub-8: 8-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-9: 9-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 27.1 C mobo: N/A gpu: radeon temp: 27.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2142
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vanessa main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 211 Uptime: 1h 4m Memory: 7.24 GiB used: 1.69 GiB (23.3%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13
Last edited by topgun260 on Tue Mar 26, 2024 11:17 am, edited 2 times in total.
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JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: USB3.0 Ports Not Working

Post by JeremyB »

In terminal

Code: Select all

sudo apt install git dkms 
git clone https://github.com/aircrack-ng/rtl8812au.git
cd rtl8812au
sudo make dkms_install
Reboot
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topgun260
Level 1
Level 1
Posts: 2
Joined: Mon Mar 25, 2024 5:40 pm

Re: USB3.0 Ports Not Working

Post by topgun260 »

Thank you!
It's working perfectly now!
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diam0ndkiller
Level 2
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Posts: 83
Joined: Fri Dec 08, 2023 3:06 am
Location: Germany

Re: USB3.0 Ports Not Working

Post by diam0ndkiller »

Great to hear, could you please add [SOLVED] to the subject of your original post?
Linux Mint Xfce 21 | CalyxOS 5.4.1 | Raspberry Pi OS 11
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